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about Precision Garage Door in:
Strongsville, OH
Precision Garage Door of Clevelandhas received 228 reviews, averaging 4.96 Stars:
Strongsville, OH
Thank you for your feedback Mr.Dudussery. Our goal is 100% customer satisfaction and we are pleased Ryanwas able to provide that.
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Strongsville, OH
Hi, When I called I was told a technician would be out between 11:00am-2:00pm . Paul called 10:10am and said he was in the Berea area and would be by in about 20 minutes. He arrived 15 minutes later took a few minutes to greet my husband and I. Another 5 minutes to check out what needed repairing on the garage door and another 5 minutes to explain the good, better and best repair options. Then it took about 1 hr to complete and explain what he did . He was polite and courteous . I would definitely recommend your company to my friends and family. Thank you !
- Sharon Maresco
Thank you for your feedback Mrs. Maresco. It sounds like everything went as planned without any glitches. We truly wish every service call went as smooth as yours. Our technicians are prompt, professional and courteous. we try to provide a positive experience to our customers. Please do share your experience with others.
Strongsville, OH
Very satisfied with Precision Door Service. When the spring on my garage door snapped on a Saturday night in January, in the middle of a fridgid Cleveland winter, tech Bill Adamini was at my house that Sunday afternoon (at no extra weekend charge). Bill's extensive door knowledge and descriptions of solutions quickly put me at ease. Within 20 minutes my door was fixed and my family was on the road again. Will use Precision in the future!
- Michael Yako
Thank you for your feedback Mike. No, we do not charge extra for weekends and holidays as other garage door service companies do. Generally, we can get to a customer within 24 hours. Our trucks are fully stocked, so we can fix the garage door immediately. Please share your experience with others.
Strongsville, OH
Prompt, quick service. I've had good experiences in the past with Precision and this visit was no different. My technician, Al Flemming, was knowledgeable, nice, and helpful. He repaired my door quickly with little expense. I would definitely recommend Precision and will continue to use them in the future because of their quality service.
- brandon rudnicki
Thank you for being a loyal and also for taking time to submit this review. We want our customers to have a positive experience during our visit. Our technicians are all very prompt, professional and courteous. Please do tell others about Precision Door.
Strongsville, OH
Zoran did a great job! He was very knowledgeable and took the time to explain what needed to be done and why. When he was finished, our garage door worked like new again. We are very happy and would highly recommend Precision.
- Mark Karr
Thank you for your feedback Mr. Karr. Our goal is 100% customer satisfaction and our technicians take that to heart. Thank you for choosing Precision Door and please tell others about us.
Strongsville, OH
It's always a pleasure to write a good review on a job very well done. Ryan came out to help decide what could be done with a very noisy 18 year old garage door opener. Since worn out gearing/bearigs were unlikely to improve with more grease or oil lubrication I picked out an replacement opener package. Ryan provided the details without "pressure" to help choose a new system. The installation was quick and clean. Ryan helped set up the in car remote and helped rehang an item that was next to the new opener. Professional and customer focused....with a solid product. Neighbors will be told who to go to for garage door problems
- Richard Vlk
Thank you for your feedback Mr. Vik. Likewise, it is always a pleasure to read and respond to a good review. We understand that customer do not want to be sold, they want to buy, so there is pressure. Our technicians take customer service very serious and know how important it is to my partner and myself. Thank for choosing Precision Door and please tell others about us.
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Strongsville, OH
Bill Adamini provided excellent service in the installation of my garage door. He was knowledgeable, courteous, and gave prompt service. He cleaned up the area and explained the proper lubrication procedures. I give him 5 stars and would definitely recommend him and Precision Door to anyone looking for garage door repair or installation.
- Jackie Fragapane
We appreciate your feedback Mrs. Fragapane. Prompt, professional and courteous service is our standard and all of our technicians understand how important these are to the well-being of our business. Thank you for choosing Precision Door and please tell others about us.
Strongsville, OH
I was so impressed with the same day service. The technician came out that afternoon and fixed the problem very quickly. He was very courteous and thoroughly explained the solution.
- Pam Sminchak
Thank you for your feedback Mrs. Sminchak. We do our best to provide prompt, professional and courteous service to our customers.
Strongsville, OH
Bill was awesome! He was dispatched and arrived less than 2hrs after my phone call on a Saturday, 12/6/2014. He did quality work and pointed out the inferior parts installed by another overhead door company. I found the company on A.L. and am happy with the job. I would call again AND refer friends.
- Ken Koglin
We appreciate your feedback. We here that frequently regarding Bill. Our goal is to fix your door right the first time and for you, our customer to be 100% satisfied. Angie's List is a great referral source for us. Pleaseyour experience with others.
Strongsville, OH
Prompt, quick and painless (not having to do the repair myself)!! Matt was very friendly and explained all my options. His work was complete and cleaned up everything! Will be using your services in the future and have become a raving fan!!
- Thomas Cooke
Thank you for your feedback Mr. Cooke. That is exactly what we want to create Raving Fans!!! Our technicians are prompt, professional and courteous. We appreciate your business and look forward to helping you with any future garage door needs.
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Strongsville, OH
Bill Adamini was courteous and professional in every way. He called twice before arriving to confirm his arrival time. He explained why I had the problems I have been having and the options to fix them. He explained the costs involved without any pressure towards a particular product or upgrade. I am happy with the results and I know I got my moneys worth. I will be calling for him to install new garage doors this spring.
- Peter Necak
We appreciate your feedback Mr. Necak. Our goal is 100% customer satisfaction and a part of that is being respectful of our customers time. We want to educate our customers so they can make a well-informed decision, without any pressure, on the repair. We look forward to installing you new door.
Strongsville, OH
The technician was very nice and knew exactly what was wrong with my garage door and fixed the problem for me and gave me piece of mind. I would recommend Precision Door Service to anyone who is having a problem with their garage door.
- Nancy Sarkes
We appreciate your feedback Mrs. Sarkes. We don't just provide garage door service, we provide peace of mind. Please share your experience with others.
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Technician: Zoran Jovanovic
Strongsville, OH
Thank you Jim, you have great team of highly professional workers. I am very happy with my garage door and would recommend your company to my friends and family. I have only one suggestion, the original trim on the outside frame of my garage door was little wider than your replacement trim which requires me to paint the frame. I am sure that is something you can easily accommodate, I know trims come in various widths. Thank you.
- Christine
Thank you for your feedback Christine. Indeed, we do have a great team who are really conscientious about their work. As for the stops, unfortunately some of the older doors have the wood stops, which are slightly wider than the more modern stops. We hope it is not to much of an inconvenience to you.
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Strongsville, OH
I give Bill a 5- star A+ rating. He was courteous, friendly, informative and efficient, explained the purpose of necessary parts, answered questions, and educated me. Bill repaired my broken garage door springs and my garage door opener. He even went out of his way to help me with my garage door opener remote that was not working properly and gave me an old one he had in his truck that he was not using. I was very happy with my service, so I would say that Bill performed an outstanding job; quite an asset to Precision Overhead Garage Door Service.
- Debbie Mraz
Thank you for your feedback Mrs. Mraz. We try to provide prompt, professional and courteous service to our customers. Our technicians are willing to go that extra mile, spend that extra ten minutes with a customer to make sure the customer has a good experience. Our goal is 100% customer satisfaction. Please share your experience with others.
Strongsville, OH
Your employee bill came and fixed my door opener. He explained so good and in details about the operation. He answered my question in details . I can recommend about your company for the service and product. Jitu Amin Strongsville, Ohio - 44136
- JITU AMIN
We appreciate your feedback Mr. Amin. We want to provide a good experience for our customers. Than you for choosing Precision Door.
Strongsville, OH
I am very pleased with the service and professionalism from the Precision team. Our installer, Paul, took the time to explain my problem and give me options that fit my budget. Jim Boland and his management staff gave Paul the support he needed to make me a happy customer. I will continue to refer Precision to my family and friends.
- Anthony Miller
Thank you for our feedback Mr. Miller. Our goal is 100% customer satisfaction. The whole process from the initial phone to the time we pull out the driveway should result in another satisfied customer. Thank you for choosing Precision Door.
Strongsville, OH
Anthony did a great job. I asked for same day service and he was able to come even before the scheduled time to repair the broken spring in my garage door which was preventing the door from closing down. he is a professional, and he completed his job in, what I think, a record time. Thank you Anthony
- Fadi Maatouk
Strongsville, OH
Extremely satisfied with the work that was done to repair my garage door. Al Flemming did great job explaining what had to be done, and what was actually done to make the door operational. He was extremely courteous and certainly knows garage doors.
- Bill Giermann
We appreciate your feedback Mr. Gierman. We are pleased Al was able to repair your garage door in a manner that was satisfactory to you.
Strongsville, OH
Our garage door broke in the morning, these guys were out here the same day, just hours later. Receptionist was very nice to speak with and she was able to schedule around my baby's nap. Paul was polite, respectful, took the time to explain everything very well, and cleaned up after he was done. The garage door works very well now, smooth and quiet.
- Lisa Shah
We appreciate your feedback Mrs. Shah. In many cases we are able to provide same day service, which is one of the many things that separate us from our competitors. We want to provide a pleasant experience to our customers. Paul does an awesome job for our customers. Now, the door going up and down will not disturb the baby.
Strongsville, OH
Z, our technician was absolutely the BEST! He did a thorough examination of our garage door with all of its issues, including the fact it was 30 years old, and gave us an honest, conservative estimate of what we could do to make it safe, run smoothly, not sound like a freight train and provide security. We couldn't be happier with the results. Z is professional, honest and really works to provide exceptional service. We will never use another company. Precision is the best!
- Lisa Farnsworth
We appreciate your feedback Mrs. Farnsworth. Zoran, and our entire staff are the very best in the business. Our goal is always 100% customer satisfaction. We feel we are the best, but our customers saying we are is golden.
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Technician: Zoran Jovanovic
Strongsville, OH
Great job Precision and staff! Our garage spring broke. Your Yellow Pages ad got my attention with 24 hr. service, BBB, Angies List, fully insured, etc. Each time I called, a friendly, helpful person answered the phone right away. Matt, our service tech, was friendly, professional and caring. He did a complete safety inspection, answered all our questions, gave us not only his recommendations but confidence in making our decision. The repairs were made in a timely manner and the price was what we were quoted with no hidden charges.
- Karen Wise
Thank you for your feedback Mrs. Wise. We want to make your choice relatively easy by posting our reviews and awards on our website. We really take care of our customers by doing what is in their best interest. Thank you for choosing Precision Door.
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Strongsville, OH
I had my garage door repaired within an hour of calling! The repair person was professional, polite and extremely efficient. I think you get what you pay for, and in this case it was well worth the cost!
- Karen Kircher
We do our best to provide prompt professional service to our customers. These are two of the qualities that separate us from our competitors. Thank you for choosing Precision Door Mrs. Kircher.
Strongsville, OH
Very Happy with Ryan installing my new garage door. Ordered it 2 weeks ago - everything was on time and done right. Previously Al installed the new Liftmaster opener when I ordered the garage door. This is a first class operation - I would recommend Precision to anyone needing a garage door or opener. I am very satisfied. Mark.
- Mark Andrus
Our goal is to provide a pleasurable experience for all of our customers. That means prompt, professional and courteous service. We are always willing to spend a few more minutes or do that little extra thing to ensure the job is perfect. That is what stands us apart from our competitors.
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Strongsville, OH
I found the technician, ( Zoran ), to be very professional and informative, both in explaining the repair options, and the repairs that were performed. He gave me the exact costs prior to any work he would do; and the job was completed in a timely manner. He also gave me an explanation and demonstration of his work after it was completed.
- Wayne Feuerstein
Strongsville, OH
Our installer, Matt, was very knowledgeable and did a great job. He called ahead to let us know he was available earlier than promised which was very convenient for us. Would highly recommend both him and your company.
- Wallace Crawford
Thank you for taking time to review your experience with Matt. We really take care of our customers. Our goal is make our visit a pleasurable one for you.
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Strongsville, OH
Paul was very professional and did a great job...Dave
- Dave Shea
Thank you for taking time to review your experience with Paul. We really appreciate your business Mr. Shea. Please tell others about your experience.
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Technician: Paul Broschk
Strongsville, OH
Impressed by their website I called Precision to help me with my emergency situation, which was a half open garage door with my only car trapped in the garage. After calling for service, Bill Adamini arrived within 45 minutes, which was also impressive. He was highly professional and very nice, offering me competent help and assistance. He solved my immediate problem, which got my car out of the garage and the door closed. I now look forward to having him back in a few weeks to instal a new door and opener. Precision Door Service and Bill are just the best!!!
- Liz Snook
Thank you for your feedback Mrs. Snook. We are happy we were able to solve your immediate problem. We do our best to provide prompt, professional service to our customers, we value your time. Please tell others about Precision Door.
Strongsville, OH
Paul was very professional and did a great job...
- Dave Shea
We really appreciate your feedback Mr. Shea.
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Technician: Paul Broschk
Strongsville, OH
Service was prompt as always. So glad that I chose this company over 10 years ago. Have always been treated with courtesy no matter how minor the problem was. Everyone still marvels at how super quiet my garage door sounds opening & closing.
- LAURA CRAVENS
First, let me commend you for being a loyal customer. No matter which technician comes to your home we can guarantee you will always be treated with the same courtesy you have become accustomed to from Precision Door.
Strongsville, OH
Google comes through again! My garage door failed me on the second coldest night of 2014. Precision answered their phone promptly with a live person no less! I was considered an emergency because my car was stuck inside. They arrived within the hour and Al was done and gone within 45 minutes. Considering the original unit was 15 years old, the replacement (cost and warranty) were well worth it. Excellent.
- Kim Hollett
You will always talk to live representative when call Precision. We provide prompt professional service regardless of weather conditions. We are pleased you chose our lifetime warranty package which we stand behind %100.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Technician did a great job! Ryan was excellent. Your company should be proud to have an employee like Ryan. Price was slightly high. I am happy that you were able to send a tech. to fix the problem today. With appreciation, Joe
- Joseph Dudussery