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John Gilles's Bio:
What a great addition to our Precision Family! John is a top-notch technician and we are lucky to have him on board! He's a pretty well rounded guy and easy going guy with a passion for leather working, gardening, and spending a good long time making "real BBQ"! He also enjoys tinkering with his old pickup truck, is an avid Cleveland Indians fan and spends much quality time brushing his long, flowing hair! He also loves spending plenty of quality time with his family and his pup.
Amherst, OH
Avon Lake, OH
Great experience! Door broke on Saturday and I called and someone answered and they were out Sunday morning to repair. He did a great job with the issue but also went over the whole system to adjust!
- ROBERT NEUMANN
Rocky River, OH
John was very thoughtful & explained everything precisely & serviced our garage door to our satisfaction
- Bill Fredrick
Fairview Park, OH
From the customer service operators to the technician, everything was awesome. The appointment was easy to make and all my questions were answered. The technician was on time and was able to answer all my questions. He was efficient and very thorough. He showed me exactly what he did and made sure my door was operational before he left. I would highly recommend Precision Door!
- Monica Jochum
Highland Hts, OH
John was on time, very knowledgeable, and did a great job.
- Theresa Medsker
Westlake, OH
My garage door suddenly broke. I called Precision and their serviceman, John, was here within an hour. The repair was done. John was very congenial, knowledgeable, and efficient. I highly recommend Precision Door.
- Janet Hricik
Fairport Harbor, OH
Quick response and very helpful!
- Karen Haynik
Mayfield Heights, OH
I was very happy to have someone here within 24 hours, and the technician was very knowledgeable and professional. Will definitely recommend your company.
- Dale Urban
Lakewood, OH
Extremely easy to work with. One of the most ease free experiences. They did excellent work and the availability was awesome. Brad Buzzelli did a great job!
- Alex Tucker
Beachwood, OH
We have been using Precision for a few years and every experience has been amazing. The techs are all very qualified and very friendly - our spring broke this morning at 6:30 am - I called Precision at 6:40 am and John was here at 8:30 am to replace the broken spring! This company is reliable, qualified, accommodating and professional - would highly recommend them!
- Rochelle Hecht
Shaker Heights, OH
Excellent service, well done!
- Allen Siegel
South Euclid, OH
The sell person was awesome. He was friendly asks very knowledgeable. Looking forward to working with this company.
- Sonya Sudduth
Independence, OH
Was very pleased with the service I got and the explaining everything to me so I understood what to do also combining to help me so fast when I was very upset !!!
- MaryAnn Good
Kirtland, OH
Wow Same day service and the tech was friendly and knowledgable. Old door like new again with new cables and spring adjustment. Plan to replace my two double doors with new in the near future. Keep up the strong work. Thank you Doug M
- Doug Mclaughlin
Cleveland, OH
Such excellent service! It was easy to make an appointment online. John came out at the appointed time, and after checking the door situation, thoroughly explained my options. He then proceeded to do the work in a very reasonable amount of time, and my garage door was back in business! I would never call anyone else for garage door service.
- Madelyn Kuhen
Broadview Heights, OH
Excellent service. Called to let me know they could get to my house early if that was ok. Arrived promptly and evaluated situation. Explained what had to be done (new coil springs) and what would be selective if I desired ( bearing plates and rollers). Very polite and no hard sales attempt. Finished job in less than an hour. Very satisfied, especially with the same day service.
- Bill Waltz
North Olmsted, OH
John was awesome. He is very knowledgeable. He walked ne through everything with the opener. So happy to find a company that is so professional and really puts pride in their work. Highly recommend this company for any garage door needs.
- Magdalena Domann
Highland Hts, OH
Great service all around.The response to my call was quick and easy.John,the technician was courteous, informative and most of all not pushy in his suggestions.He did the work requested efficiently and professionally.Thanks for your service.I would highly recommend this company.
- Ron Maxhimer
Cleveland, OH
As soon as John walked into the garage he could see the issue. He walked me through the different cost options for the repair to help either a short term fix or long term to meet our needs and price point. There was no sales pitch involved, it was a conversation of what we wanted him to fix and perform preventative maintenance to with an upfront cost. This was very calming to know transparently ahead of time. To fix our garage door took maybe 90 minutes and it was a painless process. Very glad we went with you guys!
- Zachary Petrenko
Bedford Heights, OH
Always professional, quality work, timely completion with zero up charges of things I didn’t necessarily need.
- Tameka Hale
Solon, OH
work was done efficiently with good communication
- Diane & Warren Kumley
Rocky River, OH
Amazing service and professionalism. Had a spring break and the team was on site before 10am next day. Highly recommend
- Jeff Hildebrand
Parma, OH
Great job, highly recommended!
- Nikola Puljarevic
Bentleyville, OH
John Gilles was able to come very promptly to repair my garage door. He explained everything that had happened & exactly what was needed to be done. He had the work done in less than an hour & was so helpful! Thank you for your excellent service!
- Dana Varnum
Mentor, OH
Service was great, they even came out on Father's Day! Addressed all my concerns and answered my questions and installed within the hour. Pricing was very fair. Thank you very much!
- Rachael Engel
Lyndhurst, OH
You put in new springs for me, they were not adjusted evenly, you charged me $75 to show up - adjusted the springs for another $75 and left after 7 months of doing the job with a supposed 3 year guarantee and me having to pay you another $150 - I will never do business with you again!
- Gerald Balash
Euclid, OH
I used them several years ago
- Sheilah Moore
Parma, OH
I called Precision Overhead Garage Door for my garage door after reading their reviews. I feel it was the right call. John, their technician arrived 30 minutes early. He explained what the potential problem was and went over a couple of options. He helped me make a decision based on my needs. John had everything up and running within an hour. He took the time to answer all my questions and covered the things I could do as regular maintenance to keep it running smoothly. Thanks John, you are awesome. Thank you Precision Overhead Garage door for the excellent service!
- Michael Simko
Service Provided:
Product:
Technician: John Gilles
Cleveland, OH
I couldn't be more satisfied with Precision Garage Door service. The serviceman was polite and attuned, all one could want. He assessed the issues with the door and took care of them. He also pointed out some things that could be trouble in the future and suggested we take care of them now. I heartedly recommend Precision to any and all.
- prefer anonymity
Broadview Heights, OH
John was great. He was able to arrive early and called to verify it was acceptable. He explained all our options and completed the repair quickly. Well done!
- Jay
From making the appointment by phone to the installation, my wife and I are very happy. John installed the shaft drive opener and answered all are questions including showing us the features we did not know about. Thank you, Glenn.
- Glenn Tipper