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John Gilles

John Gilles
Technician
Reviews: 116
Average: 4.95 stars
Background: 6/20/2017
Drug Test: 6/30/2017
John Gilles has received 116 reviews, averaging 4.95 Stars:
1 2 3 4 5

John Gilles's Bio:

What a great addition to our Precision Family! John is a top-notch technician and we are lucky to have him on board! He's a pretty well rounded guy and easy going guy with a passion for leather working, gardening, and spending a good long time making "real BBQ"! He also enjoys tinkering with his old pickup truck, is an avid Cleveland Indians fan and spends much quality time brushing his long, flowing hair! He also loves spending plenty of quality time with his family and his pup.

Review:

Precision Garage Door Service is awesome. We had an unexpected spring break on our double garage door and they came out the very next day after I scheduled at closing time. Our technician was prompt, professional, and very nice! Would highly recommend Precision for all your garage door needs (even emergencies).

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Technician: John Gilles
Review:

John is a very knowledgeable, professional and personable technician. thoroughly went over my garage door issue and explained my repair options. Answered all my questions and left me with a garage door operating like new.

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Gilles
Review:

Had a door spring pull off the wall causing all kinds of issues. I called Precision as a trusted company, they cam right out, communicated well as to what needed done and time frame. In a couple hours all was finished and better than before. JOHN was great! Thanks for your quick, courteous and fair service. Lee

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Technician: John Gilles
Review:

John Gilles was great-- on time, explained everything to me, gave me options and made sure all my questions were answered. Not to mention they were able to come out to my house very quickly to get my garage door sorted. I had a new motor put in and John did it in no time and it's working great. I'll definitely call again if I have any future needs. Thanks!

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John Gilles Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: John Gilles
Review:

We chose Precision Garage Door Repair because they have hours when we are available and they have great reviews. John was our technician, and he was outstanding! He repaired the openers as requested but also pointed out that one of our springs was broken, which puts undo strain on the motor. He replaced that and also educated us on garage door maintenance, information we had never before received from a garage door repair person. We are very glad we chose Precision and will used them again!

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John Gilles Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Gilles
Review:

Everybody was extremely friendly, professional, courteous and efficient. John was very nice. I would use this company again without a doubt. I called Precision Overhead Garage Door around 1230pm for an appointment. John called me within minutes telling me he was down the street and asked if he could come earlier than my appointment time of 2pm. I was so impressed!!!!

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John Gilles Service Provided:
Garage Door Opener Repair

Technician: John Gilles
Review:

I read reviews and thought this is the company I needed to go with the assure myself my garage door would continue to operate as best as possible for years to come. It was nice to get an appointment the day after I called. It was nice to not have to worry that my garage would cease to operate before an appointment was complete. Last thing I needed was to be trapped in my garage. John Gilles was my technician and he was efficient and professional. He trouble shot my problem and ask several questions to help him solve the problem. John then went on to discuss the solution to the problem I was having with the garage door. John is very knowledgeable and went straight to work and kept me informed along the way as to what he was doing and educating me on my garage door “workings”. John replaced the faulty spring (installed by another company) that was far inferior to the one that Precision utilizes on their garage doors. John also replaced all the wheels from old metal to nylon ones to even make the door opening/closing less stressful on my garage door opener. I thank John for his expertise and great customer service. Thank you Precision for hiring such a great knowledgeable person. I hope I do not need your services for a while but if I do I will definitely be calling you!

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John Gilles Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Gilles
Review:

I was very satisfied with the work that the technician did and I am very pleased with the garage door opener that was installed. It’s very quiet.

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John Gilles Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: John Gilles
Review:

Great experience from start to finish. Employees were friendly and knowledgeable. Highly recommend them. Very happy with my experience.

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John Gilles Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: John Gilles
Review:

Emergency call @ 8am. Technician John came from 45 miles away and the job was complete by 10:15am. He was great to work with and did an excellent job of reviewing all the details with me. Trust this company, you will not be disappointed.

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John Gilles Service Provided:
Garage Door Repair

Product:
Cables

Technician: John Gilles
Review:

Excellent service. Always on time . Employees are efficient and very knowledgeable as well as friendly

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John Gilles Service Provided:
Garage Door Repair

Product:
Cables

Technician: John Gilles
Review:

We contacted Precision Garage Door Service on Easter Sunday because the garage door spring broke and we could not get the car out. Their BBB rating and a recommendation from our neighbor prompted us to choose them over other repair services plus they offered an appointment time in the morning of the following day. I had the springs replaced for the same reason many years ago by another company that was no longer in operation. My confidence in Precision was increased when a friendly, live person answered the phone to make the appointment...on Easter! The technician called about 30 minutes before he arrived and within the appointment window of time. I was quoted a range of services that would solve my problem without a wait. I chose to replace both of the springs as well as the cables. The cables were frayed but not broken yet. The job took about 90 minutes, as the technician estimated. All of my questions were answered before he started, as he was working and after the job was finished. The technician was friendly, courteous and professional throughout the job. We tested the garage door operation at the end of the job and minor adjustments were made, per my request.

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Gilles
Review:

Within 15 minutes of my initial call, I received a call from the technician that he was on his way. A professional and friendly man arrived, did a careful inspection, and offered his estimate, which was less than I'd feared. One hour later, the broken roller and section of track were repaired and the door works perfectly. Thank you, Precision!

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John Gilles Service Provided:
Garage Door Repair

Technician: John Gilles
Review:

The service was prompt and efficient, and the technician was very pleasant.

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John Gilles Service Provided:
Garage Door Opener Repair

Technician: John Gilles
Review:

Yes, you met my expectations, problem was solved. representative was very professional a qui

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Technician: John Gilles
Review:

This was the first time I have tried Precision. I am very satisfied! It was incredibly easy to make an appointment online, with many same-day options available. The work was quick, clean, and resolved my issue. The technician, John Gilles, called when he was on his way and arrived when expected. He immediately diagnosed the problem. He then made a special trip to pick up the necessary parts. He was very polite and took his time to explain everything. I will definitely contact Precision the next time I need my garage door repaired.

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Technician: John Gilles
Review:

Very pleased with Johns work. Installed opener quickly was happy with the price. Door goes up and down smoothly and isn’t that loud like my old one.

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John Gilles Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: John Gilles
Review:

Used them before

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John Gilles Service Provided:
Garage Door Opener Install

Technician: John Gilles
Review:

We used Precision almost 10 years ago for a total rebuild on our garage which came with a lifetime warranty on parts. Thank goodness for our choice, it made a world of difference in having the spring replaced. Plus they have wonderful technicians that do excellent work.

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Technician: John Gilles
Review:

The serviceman Don was very nice and an efficient worker, explained everything very well.

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John Gilles Service Provided:
Garage Door Repair

Product:
Rollers

Technician: John Gilles
Review:

Arrived early very professional. Completely jod quickly.

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Gilles
Review:

Excellent, prompt service The service man, John Gilles, was very professional and personable. Would not hesitate to use them again.

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John Gilles Service Provided:
Garage Door Opener Install

Technician: John Gilles
Review:

Same day service on a Saturday. John was knowledgeable and extremely helpful.

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John Gilles Service Provided:
Garage Door Repair

Technician: John Gilles
Review:

Been using for all of my garage door issues for years and have always been pleased with the workers ability and efficiency on any problems that I have encountered. They are always pleasant and knowledgeable, would recommend them highly. The cost was reasonable also.

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John Gilles Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: John Gilles
Review:

Excellent service. John, the technician, was very professional. He came before time scheduled. Explained the equipment and answered all my questions. Even helped bring in a heavy box that FedEx had left at my front door!

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John Gilles Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: John Gilles
Review:

I know it has been quite a while since I received this email asking for a review. Better late than never. I guess. Service was top-notch. They were called, arrived, and replaced my broken garage door springs all within a couple hours. I would highly recommend this business and I fully intend to purchase their services again in the future should the need arise.

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Gilles
Review:

Always nice doing business with you.

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John Gilles Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: John Gilles
Review:

So far not good at all. i called for an estimate for full replacement of garage door including all old hardware and opener but impossible to have anyone get back to me. All I received was a quote for 3 different door styles

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John Gilles Service Provided:
Install Garage Doors

Technician: John Gilles
Review:

Because they did a damn good job on my father-in-law's garage door

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John Gilles Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Technician: John Gilles
Review:

GREAT SALES PERSON. FRIENDLY AND VERY KNOWLEDGEABLE PERSON

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John Gilles Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Technician: John Gilles
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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125