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John Gilles

https://clevelandgaragedoors.netJohn Gilles
Technician
Reviews: 168
Average: 4.93 stars
Background: 6/20/2017
Drug Test: 6/30/2017
John Gilles has received 168 reviews, averaging 4.93 Stars:
1 2 3 4 5

John Gilles's Bio:

What a great addition to our Precision Family! John is a top-notch technician and we are lucky to have him on board! He's a pretty well rounded guy and easy going guy with a passion for leather working, gardening, and spending a good long time making "real BBQ"! He also enjoys tinkering with his old pickup truck, is an avid Cleveland Indians fan and spends much quality time brushing his long, flowing hair! He also loves spending plenty of quality time with his family and his pup.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Such excellent service! It was easy to make an appointment online. John came out at the appointed time, and after checking the door situation, thoroughly explained my options. He then proceeded to do the work in a very reasonable amount of time, and my garage door was back in business! I would never call anyone else for garage door service.

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Called to let me know they could get to my house early if that was ok. Arrived promptly and evaluated situation. Explained what had to be done (new coil springs) and what would be selective if I desired ( bearing plates and rollers). Very polite and no hard sales attempt. Finished job in less than an hour. Very satisfied, especially with the same day service.

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was awesome. He is very knowledgeable. He walked ne through everything with the opener. So happy to find a company that is so professional and really puts pride in their work. Highly recommend this company for any garage door needs.

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John Gilles Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service all around.The response to my call was quick and easy.John,the technician was courteous, informative and most of all not pushy in his suggestions.He did the work requested efficiently and professionally.Thanks for your service.I would highly recommend this company.

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John Gilles Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As soon as John walked into the garage he could see the issue. He walked me through the different cost options for the repair to help either a short term fix or long term to meet our needs and price point. There was no sales pitch involved, it was a conversation of what we wanted him to fix and perform preventative maintenance to with an upfront cost. This was very calming to know transparently ahead of time. To fix our garage door took maybe 90 minutes and it was a painless process. Very glad we went with you guys!

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Always professional, quality work, timely completion with zero up charges of things I didn’t necessarily need.

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John Gilles Service Provided:
Garage Door Repair

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

work was done efficiently with good communication

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John Gilles Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing service and professionalism. Had a spring break and the team was on site before 10am next day. Highly recommend

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John Gilles Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job, highly recommended!

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Gilles was able to come very promptly to repair my garage door. He explained everything that had happened & exactly what was needed to be done. He had the work done in less than an hour & was so helpful! Thank you for your excellent service!

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was great, they even came out on Father's Day! Addressed all my concerns and answered my questions and installed within the hour. Pricing was very fair. Thank you very much!

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

You put in new springs for me, they were not adjusted evenly, you charged me $75 to show up - adjusted the springs for another $75 and left after 7 months of doing the job with a supposed 3 year guarantee and me having to pay you another $150 - I will never do business with you again!

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I used them several years ago

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John Gilles Service Provided:
Garage Door Repair

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision Overhead Garage Door for my garage door after reading their reviews. I feel it was the right call. John, their technician arrived 30 minutes early. He explained what the potential problem was and went over a couple of options. He helped me make a decision based on my needs. John had everything up and running within an hour. He took the time to answer all my questions and covered the things I could do as regular maintenance to keep it running smoothly. Thanks John, you are awesome. Thank you Precision Overhead Garage door for the excellent service!

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John Gilles Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I couldn't be more satisfied with Precision Garage Door service. The serviceman was polite and attuned, all one could want. He assessed the issues with the door and took care of them. He also pointed out some things that could be trouble in the future and suggested we take care of them now. I heartedly recommend Precision to any and all.

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was great. He was able to arrive early and called to verify it was acceptable. He explained all our options and completed the repair quickly. Well done!

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service--booked appointment on the website on Sunday night and installment of new sensors fixed my issue by 11:00am Monday. Professional, fair service. Thanks

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John Gilles Service Provided:
Garage Door Opener Repair

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision serviced my garage door after the springs broke. Came out quickly, fixed it right the first time and the technician John was great. Would definitely recommend

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Oh my gosh. They're incredible. We were having an issue with our garage just randomly opening throughout the evening and we thought it was perhaps someone in our neighborhood that had their clicker the same frequency and we just needed to get it adjusted. I called this morning and asked what their availability was. My husband and I work and don't get home until after 3:30 pm everyday. They had flexible scheduling to come in during the evening from 4-6 pm. They were able to fit us in this evening and the guy got here shortly after 4 pm. He took a look at our situation and it turns out our garage door motor was from 1996 and needed to be replaced because the circuit board was starting to go bad. He had some units in his truck that he would be able to do the replacement completely right then and there and quoted us for the exact price out the door at the time of service. My husband loved that the guy didn't try to b.s. him with an upsell the technician just laid everything out for him. The technician got everything done in under an hour and also provided us with great feedback on the state of our garage door for us to consider working a replacement into our budget in the next several years. When our garage door needs to be replaced, precision garage door is going to be our place to go based on the service we received which was absolutely stellar. :)

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John Gilles Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ashley answered promptly and was friendly and helpful. She had Technician John out within 2 hours and he pre-called to let us know he was coming. John worked steadily and knew exactly how to replace my decrepit "Genie" opener. He was polite and professional and got the new opener up and working correctly and paired with my cars. Hopefully I am done installing openers but will be calling precision for any future needs.

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John Gilles Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am totally satisfied in their professionalism. The serviceman was timely, knowledgeable, and friendly. He accessed the problem, gave me recommendations and a good quote. I will use Precise Garage Door services again.

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John Gilles Service Provided:
Garage Door Repair

Product:
Opener

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was very professional, knowledgeable and efficient. Price were priced fairly. I'd definitely recommend this company.

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John Gilles Service Provided:
Garage Door Repair

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John came out exactly on time this morning to fix a problem I tried to fix myself. Problem was easily identifiable and was solved quickly. We selected to buy a new door and he walked us quickly through the process and fixed the problem at no cost to get us through until the new door arrives. Price was good, service was excellent.

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John Gilles Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service once I called and requested service. I had entered the request on your website and 2 weeks passed and nobody contacted me.

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John Gilles Service Provided:
Garage Door Repair

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Looking for a replacement of 16ft lower panel. Found out that the 30+ years old door was hard to replace. Precision quoted new and responded quickly to the call.

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John Gilles Service Provided:
Garage Door Repair

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My 20+ year old garage door motor was acting up. Brittany took my call, and pleasantly and quickly scheduled me for a same-day appointment. John called ahead, arrived on time and was ready to work. He inspected the old unit, gave me options, and professionally installed the new motor. After cleaning up the area, he gave me a great tutorial on operation and programming. John was friendly, pleasant, well spoken, and professional. He knows a thing or two about hot cocoa, too! Highly recommend.

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John Gilles Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door Service technicians are extremely helpful and professional. Always on time and courteous. John was very helpful with helping us pick out a new door at a great price! Highly recommend this company.

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John Gilles Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The installer (John) was very nice and installed the new garage door opener in less than an hour. He was very thorough with both the install and explaining everything to me. I would use them again.

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John Gilles Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John The technician was terrific. He was knowledgeable, friendly, and courteous. He was also on time with the appointment. Thank you for the great service!!

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John Gilles Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: John Gilles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called and they were able to come the same day. John arrived and had the door fixed and explained what he did in less than an hour. Truly appreciate the professionalism and efficiency of this company.

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John Gilles Service Provided:
Garage Door Repair

Technician: John Gilles
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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125