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John Gilles's Bio:
What a great addition to our Precision Family! John is a top-notch technician and we are lucky to have him on board! He's a pretty well rounded guy and easy going guy with a passion for leather working, gardening, and spending a good long time making "real BBQ"! He also enjoys tinkering with his old pickup truck, is an avid Cleveland Indians fan and spends much quality time brushing his long, flowing hair! He also loves spending plenty of quality time with his family and his pup.
Parma Heights, OH
Olmsted Township, OH
Used Precision Overhead Door in the past and were completely satisfied. Called again with opener issues. Based on John's professional recommendation, we chose to upgrade our system. John, our service person, was friendly, professional and informative. He worked efficiently answering all our questions. He further showed us the parts that were wearing out and would have needed to be repaired, if parts could be found for a 20 year old system, or replaced in short order. Happy with the warranty.
- Diane Ziemann
Parma Heights, OH
The spring on my garage door snapped without warning just when I had an MD appointment. I could not lift the door manually. I called precision because they installed my opener a year ago. They came out with out much delay and arrived with all parts needed. the Technician was very knowledgeable and it only took him one hour. I was very pleased with the quickness and efficiency.
- Thomas Roda
Chesterland, OH
We had a faulty door and were surprised to call and get same day service. John the Tech explained the issue and quoted a fair price for the repair. Work was done perfectly and he gave us an extra opener. Thanks John. We will recommend the company.
- Jeff Embleton
Avon Lake, OH
Called at 9am, had a truck at the house by 11am. Guy went right to work, fixed pretty quickly. Had them out 4 times in the last 11-12 years. Always happy with the entire process.
- John Nakel
Bentleyville, OH
We have used Precision Overhead Garage Door in the past so that's who we called when the spring broke on our garage door yesterday. John was out here at 9 this morning and gave me several options for repair. We chose the one that works best for us and are very pleased, again, with Precision Overhead Garage Door.
- Carolyn Newman
Solon, OH
We had a great experience with John from Precision door! A spring broke on our garage door and we couldn’t get the cars out. It was 4:30pm. I went on the website and there was availability at 6:00 pm that same day! John came out, explained all of the options and completed the work. He was friendly and very capable. We will use Precision again for our future garage door needs.
- Dan Hughes
Maple Heights, OH
John Gilles is the Tech. that came out. He finished a job before me a little early so he called and stopped by sooner. I explained the problem and I had old wiring that caused the issue of the garage door not going up or down. He did not take long to fix it. John also did maintenance. Then I asked if he could install a new rubber on the lower part of the other garage door which he did. Previously, they installed a new garage door that still looks great. John explained everything and he was very professional and cleaned up after himself. John also came out today. I didn't have to wait a few days.
- Charlene V.
Cleveland, OH
Precision Door was able to come out within the hour to fix a broken spring on my garage door so I could get my car out. They are my go-to garage service company for the past 10 years. Always prompt and professional, never tries to upsell. Highly recommend.
- Brad Clement
Parma Heights, OH
For the second time, Precision did a fantastic job. John the technician gave us three options and did a solid job for a more than fair price. I wouldn't call anyone else for repairs.
- Chris Kneeland
Bentleyville, OH
Communication and quality of work was fantastic! Next day scheduling of a door problem in the middle of a big storm. Above and beyond.
- Scot Lowry
North Royalton, OH
This is our 3rd time using precision. So far it has always been an emergency, and they show up right away. Yesterday our door wouldn't close, the temperature was below zero, and we were expecting a snow storm to roll in. The service technician was here within 3 hours working in ridiculously cold conditions. He provided our options and completed the work quickly. They always do a great job.
- Debra Payne
Parma, OH
Our daughter recommended Precision Garage. We made an appointment on line. John came out and explained what needed to be done to fix our problem. He installed a new opener, a keypad and programmed 3 remotes. We were very pleased with him and the work he did. Would definitely recommend Precision Garage to family and friends.
- Linda Polenske
Brecksville, OH
Top notch technician, arrived on-time, fully explained everything, worked fast and efficiently - I'm fully satisfied with the work!
- Dave Skerkoski
Sheffield Lake, OH
Quick response and quick fix. Very happy.
- Kurt Wilson
Chagrin Falls, OH
Fast service when my spring broke. John the technician was professional and made sure I was happy with the work before leaving. I will definitely use them again. Thank you!
- Anthony Thomson
Kirtland, OH
Excellent service. Technician arrived the same day I called. Technician was very knowlegable and took extra time to explain and make sure I knew what to do if this problem occured in the future.
- Hallie Schiavoni
Amherst, OH
From making the appointment by phone to the installation, my wife and I are very happy. John installed the shaft drive opener and answered all are questions including showing us the features we did not know about. Thank you, Glenn.
- Glenn Tipper
Avon Lake, OH
Great experience! Door broke on Saturday and I called and someone answered and they were out Sunday morning to repair. He did a great job with the issue but also went over the whole system to adjust!
- ROBERT NEUMANN
Rocky River, OH
John was very thoughtful & explained everything precisely & serviced our garage door to our satisfaction
- Bill Fredrick
Fairview Park, OH
From the customer service operators to the technician, everything was awesome. The appointment was easy to make and all my questions were answered. The technician was on time and was able to answer all my questions. He was efficient and very thorough. He showed me exactly what he did and made sure my door was operational before he left. I would highly recommend Precision Door!
- Monica Jochum
Highland Hts, OH
John was on time, very knowledgeable, and did a great job.
- Theresa Medsker
Westlake, OH
My garage door suddenly broke. I called Precision and their serviceman, John, was here within an hour. The repair was done. John was very congenial, knowledgeable, and efficient. I highly recommend Precision Door.
- Janet Hricik
Fairport Harbor, OH
Quick response and very helpful!
- Karen Haynik
Mayfield Heights, OH
I was very happy to have someone here within 24 hours, and the technician was very knowledgeable and professional. Will definitely recommend your company.
- Dale Urban
Lakewood, OH
Extremely easy to work with. One of the most ease free experiences. They did excellent work and the availability was awesome. Brad Buzzelli did a great job!
- Alex Tucker
Beachwood, OH
We have been using Precision for a few years and every experience has been amazing. The techs are all very qualified and very friendly - our spring broke this morning at 6:30 am - I called Precision at 6:40 am and John was here at 8:30 am to replace the broken spring! This company is reliable, qualified, accommodating and professional - would highly recommend them!
- Rochelle Hecht
Shaker Heights, OH
Excellent service, well done!
- Allen Siegel
South Euclid, OH
The sell person was awesome. He was friendly asks very knowledgeable. Looking forward to working with this company.
- Sonya Sudduth
Independence, OH
Was very pleased with the service I got and the explaining everything to me so I understood what to do also combining to help me so fast when I was very upset !!!
- MaryAnn Good
Precision Garage Door Service truly deserves a 5 star rating. We realized our garage door stopped working at 12:30, called Precision (and yes, a real person answered the phone!) An hour later their technician, John, arrived. John was fantastic. It was obvious he knew garage doors! He assessed the situation, explained everything that had happened, quoted a repair cost, and an hour later it was done! Amazing technician, amazing company!
- Richard Schmoll