The spring on our garage door broke and I was unable to open the door. Fortunately, the car was not inside the garage at the time that the spring broke.
After we called Precision, our Service-person, Zoran, contacted us immediately to let us know that he was on his way and gave us an estimated time of arrival. He was actually at our home and working on our door less than an hour after we called Precision to request service. Zoran was very courteous, professional and skilled. He was able to remove the broken spring, replace it with a new one quickly and safely and adjusted the torque of the spring appropriately. He also lubricated all of the moving parts. Our garage door is now as good as new. Zoran is an outstanding representative of your company.
We are repeat customers of Precision Overhead Garage Door and we will not hesitate to call Precision again if the need arises because of our experience with Precision to date.