Once again Precision Overhead Garage Door showed up early. Understood the concern , made the repair , did a overall inspection of the door. Received payment . Thanked me and was gone. That is the way it should be done. Thank you. Bill

- Bill Schmenk

The Technician John Franks was truly a highly trained technician. He called to inform us he was on his way. Arrived on time explain what was wrong, and despite the ridge cold weather outside he provided timely, expert service and made sure everything was working before he left. Precision Garage Company is very lucky to have John Franks. I truly thank him for his professional service.

- Glenn Harris

My garage door wasn't closing and called for service. We had over a foot of snow and the roads were a mess. The Precision serviceman drove over an hour to get to house. He fixed the problem and did a complete tune up. Thanks Precision.

- Larry & Char Grossman

Garage door bracket broke--I called Precision Door at noon and they were at my house by 2pm and fixed it quickly.

- Barbara Brown

John Franks was the technician that came out to the house within a few hours of my initial call. He did the work quickly and was willing to discuss related door issues. We are in the market for a new door, and the experience with Precision/John will result in me using Precision again for those services!

- Jack Krebs

Precision Door had previously serviced my garage door and I was very pleased . I did not hesitate to call again and was very pleased with both the service and the technician who was friendly and knowledgeable. I will gladly recommend Precision Door! Dan

- Dan Romano

John was great Replaced the springs and rollers. He is very informative and honest called 30 minutes before he was coming and was here about a half hour

- Jennifer Sellman

OUTSTANDING! Two days after Christmas (Saturday) and boing went the torsion spring. John was here within 90 minutes of my phone call, knew his stuff beyond a doubt and replaced two torsion springs in less than an hour. A great representative of the company and a very personable gentleman. I have already recommended Precision to a family member who is in the market for a new door.

- Jack Gregorin

Quick and very good service. I called at 9:00 am today and a technician came past 10:00 am. John Franks s a very knowledgeable technician changed by busted garage door motor and solved my problem in an hour. I would recommend this company to anyone who has garage door issues.

- Marina Eliazo

I liked that they were a big company, the ad was not offensive, I could book online. They were here on time, did quick work and were reasonably priced. I would definitely recommend.

- Marcy Delavan

The serviceman showed up on time, assessed my situation and promptly provided agreed services for the agreed price. I asked if I could tip him on my credit card and he said “thank you for the offer but no”

- Gary Hannah

Very pleased with service

- Thomas Smith

Excellent service!

- Rand Lennox

Quick response to replacing the broken spring--call made in the evening, job done the next morning! From the initial call with the phone operator to John, the technician, both were very knowledgeable and efficient. Thank you!

- Bob Andrews

John did a great job !! He was fast, efficient and most importantly honest about the issues and fixed them nicely.

- Girish Sreeram

John Franks was our serviceman on 11/16/25. My husband and I were extremely satisfied by his knowledge and skill in repairing our garage door and the in depth of information about the condition of current door and parts and the type of door etc that would be recommended as replacement, as our current door/motor is over 30 years old. Also he came out on a Saturday, same day we called. He was very polite and respectful and could answer all our questions and showed us pictures and explained the difference in types of doors etc. Thank you so much for sending John as our service/repairman! Dan and Joan Filkins

- Joan Filkins

John called ahead and gave me a time he would arrive. Once there he did a thorough inspection of all components of the door. Based on inspection he recommended that i replace the cables as well as springs, showing me the condition of the cables. Replaced all parts, explaining what he was doing. After installing everything, during initial testing he found that he would have to go to a larger spring on the one side. So, he disassembled and reassembled with the larger spring. He re-tested demonstrating how it was working correctly. John is polite, friendly, and exceedingly knowledgeable of his business. He is a great ambassador for you company. I will recommend your company to anybody who asks.

- Jon Oakes

Fast service and very good at communicating

- Rachel Loudermilk

John Franks certified technician did an outstanding job regards to my service call on my garage door. He arrived on time and was very professional and courteous.

- John Zoldi

The two employees I interacted with were exceptional. The person who took my call and the technician that came to my home. Excellent.

- Sharon Farago

Excellent service!! Thank you!

- Mike Gillespie

Fast next day service. Repairs made quickly and on time.

- Kevin Mroczka

Everyone I have dealt with at Precision Door is great. When I call to schedule an appointment they always come out quickly. John Franks has done various services calls in my garage. He is very thorough, courteous, and professional. I highly recommend Precision Door and John Franks.

- Katie Burke

My husband and I have had two garage doors installed by Precision Garage Doors and have been very pleased with their service. The technicians are very knowledgeable, friendly and efficient. They communicate very well regarding their arrival time. We appreciate the manner in which they stand behind their product and warranties. We highly recommend this company. Lorraine

- Lorraine Roskelley

Great service!!

- Eric Lis

The quality of the service and the product were excellent. John did a great job, and I really appreciated his work and guidance. I would certainly contact Precision for any garage door needs in the future.

- Jerry

Always on time, Great explanations, easy to work with, what could be better???

- Vicki Radican

We were happy with the service. Our cable on our garage door broke late Friday after 5pm. I called them and they answered the phone and made the appointment for the next morning-Saturday from 8 to 10 AM. They were here promptly and communicated prior to appointment. John was very professional and knowledgeable and had our door up and running in no time. I would definitely recommend doing business with this company.

- Heather Omalley

I had Precision Garage Door install openers nearly 15 years ago, and they worked perfectly until a glitch today. One of the doors wouldn't close. I called at 3:45 in the afternoon, and a very kind and friendly technician arrived 40 minutes later. He fixed the problem and installed a new key paid for me, to boot. He was quick, friendly, and thorough, and I will definitely use Precision again when I need this system replaced. Thank you, Precision!

- Deborah Geier

I met with John today and was extremely impressed with his knowledge, professionalism and attention to detail with my project. Impressive young man Brad, you should be proud the way John represented your business, your family and yourself.

- Greg Hruska