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John Franks

John Franks
Technician
Reviews: 278
Average: 4.97 stars
John Franks has received 278 reviews, averaging 4.97 Stars:
1 2 3 4 5

John Franks's Bio:

John was born and raised in the Cleveland area and is the oldest of 4 siblings (all sisters!). In his spare time he enjoys being in the outdoors camping and off roading/mudding. He loves music and really enjoys playing his bass guitar. John is a great problem solver and loves a good challenge.

Review:

Did the job quickly and correctly. Was professional and answered all of our questions. Fixing garage doors is expensive so we believe we got a fair price.

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John Franks Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Franks
Review:

John was absolutely amazing. He was knowledgeable. The way he explained what happened and how to maintain my garage door was top tier. John did an excellent job. Showing safety and concern for my family!

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John Franks Service Provided:
Garage Door Repair

Technician: John Franks
Review:

John the service man was excellent, professional and respectful of my questions asked! Thank you for your professionalism!

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John Franks Service Provided:
Broken Garage Door Spring Repair

Technician: John Franks
Review:

Great company. Great staff. Very knowledgeable and easy to book. They really care about the product they are putting up in your garage and don’t try to upsell you. He explained my options and which one was best for my family, easy choice. Done in 90 ish minutes. 5/5

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John Franks Service Provided:
Garage Door Repair

Product:
Opener

Technician: John Franks
Review:

Excellent service.

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John Franks Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Technician: John Franks
Review:

John has always given us the best service and advice regarding our garage door. Have it checked every year.

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John Franks Service Provided:
Garage Door Repair

Technician: John Franks
Review:

A fine, focused professional mtg. 2 doors ordered Thank you Ken Tomecki

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John Franks Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: John Franks
Review:

Very Professional ! Replaced all the rollers, springs, and cables. made all necessary adjustments to make the 35+ year old door work like new.

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John Franks Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Franks
Review:

Two days from the time I called Precision, the company door technician had installed a new garage door opener. At a home visit, John assessed the old, improperly installed garage door opener and outlined my options. He returned two days later and installed the correct opener. He worked efficiently and neatly. He was friendly and clearly explained what he was doing, what I needed to do (electrical outlets - code) and reviewed the operating procedures. The door works great! When I buy a new door, I’ll ask that John install it.

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John Franks Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: John Franks
Review:

John was incredibly helpful. Answered all of our questions and talked us through the options and issues every step of the way. Absolutely impeccable service!

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John Franks Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Franks
Review:

John was polite and explaining things clearly.

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John Franks Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Franks
Review:

John was on time and provided me with information that I didn't know about my garage door opener. He also installed the new door opener in the time frame he gave me.

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John Franks Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: John Franks
Review:

I was very pleased with my service from Precision. The technician John came right on time and was very personable and knowledgeable and I enjoyed talking with him. He solved my problem right away. I will definitely call Precision if I need further work.

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John Franks Service Provided:
Garage Door Repair

Technician: John Franks
Review:

Very happy with your company. Called you and tech was here within the hour to fix problem. Very courteous and friendly. I would recommend your company in future. Thank you.

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John Franks Service Provided:
Garage Door Repair

Technician: John Franks
Review:

I had used your service before and it was good so As it was again this time.

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John Franks Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Franks
Review:

Five stars because of the following; 1. a human being answered the initial call 2. They were polite and helpful 3. I was able to book an appointment the next day as opposed to next week or next month. 4. The mechanic called to let me know when he was on his way and his estimate time of arrival. 5. The mechanic checked out the problem and determined it wasn't a simple fix and explained and demonstrated it. 6. Mechanic gave me 2 repair estimates in writing.

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John Franks Service Provided:
Garage Door Opener Repair

Technician: John Franks
Review:

Great customer service. Tech arrived on time, knowledgeable,polite. Explained all possible repair options. Provided options for opener replacements. Highly recommend this the repair service.

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John Franks Service Provided:
Garage Door Opener Repair

Technician: John Franks
Review:

Have used Precision a few times. They are great. Especially in an emergency. John is a great technician. Knowledgeable, friendly and reliable.

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John Franks Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: John Franks
Review:

I have never used anyone but Precision Garage Door Service. My Technician was John Franks and he did a fantastic job. In the future I will always request John Franks for the service of my garage door.

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John Franks Service Provided:
Broken Garage Door Spring Repair

Technician: John Franks
Review:

Responsive to initial inquiry, on-line emails worked as needed - was able to schedule and confirm appointment. Tech was friendly, knowledgeable and thorough. Did great work, and finished as planned. Easy checkout via Thinkpad and prompt follow up emails. First class experience.

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John Franks Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: John Franks
Review:

Top level communication and service provided…

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John Franks Service Provided:
Garage Door Repair

Technician: John Franks
Review:

John was very professional and repaired the problem and informed me of what other possible problems were lurking. Efficient and on time

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John Franks Service Provided:
Garage Door Opener Repair

Technician: John Franks
Review:

I was very pleased and impressed with the way John presented the facts about my garage door and what I could do to make things better. He was very professional while being comfortable to talk to. He explained why the cost is so much greater now than it was in 1998 when the door we have was installed. I am taking all his informatlion to heart and trying to make a decision. I will let you know what I decide. Charlene Digman

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John Franks Service Provided:
Install Garage Doors

Technician: John Franks
Review:

From the initial phone call to schedule the appointment to the service itself with John, the experience was excellent. I will highly recommend Precision Door to anyone and will definitely use them in the future if necessary.

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John Franks Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Franks
Review:

Technician did a great job, polite & courteous explained scope of work thoroughly.

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John Franks Service Provided:
Garage Door Repair

Technician: John Franks
Review:

Installer John was great. The service was prompt, professional and very tidy. I will absolutely have him out when it’s time to do the other side!

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John Franks Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: John Franks
Review:

John did a great job he took his time explaining the work he had to do and how long it would take he’s a great asset to your company

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John Franks Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Franks
Review:

John franks done a great job. Prompt, knowledgeable & professional. I was very happy and satisfied with his explanation during the whole process.

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John Franks Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: John Franks
Review:

I have used precision garage door service since 2014. The service is always prompt, efficient, and professional.

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John Franks Service Provided:
Garage Door Opener Repair

Technician: John Franks
Review:

Tech John Franks was on time friendly and efficient. He explained all the work he was going to do and why. If all your techs are as good as him, your company is in great shape.

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John Franks Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Franks
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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125