WITH 4,309 REVIEWS
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Average: 4.97 stars
John Franks's Bio:
John was born and raised in the Cleveland area and is the oldest of 4 siblings (all sisters!). In his spare time he enjoys being in the outdoors camping and off roading/mudding. He loves music and really enjoys playing his bass guitar. John is a great problem solver and loves a good challenge.
John did an excellent job of installing our new garage door opener. He explained all the technology and helped us to program our door and our cars, so that it all works smoothly. He obviously likes his work and represents your company well.
- Virginia Ratcliffe
North Olmsted, OH
Charles Carter, we had our garage door replaced in 2015, and your guy did a great job. so we decided to use you also for our garage door opener. Frank. did a great job, and had it done in no time. Thank you
- Charles Carter
This was the first time I used Presicion garage door and if I have anymore issues I definitely will be calling Presicion again, John was very thorough very professional, very nice and it didn't take him long at all I definitely would recommend calling them for any issues with your garage door openers. Thank you Presicion especially John Franks.
- Peggy Barshick
Technician: John Franks
I found the company on BBB and there five stars live up to there name. First thank you so much for being on time, my garage door was fix within minutes , (45 minutes) . My tech was very pleasant and understanding and he fix the problem with out candy coating it. I explain it and he fix the problem the first time. He was awesome !!! Thank you (John)
- Saundra Rudolph
Technician: John Franks
I moved into my house 5 years ago. Lately the garage door was sounding very loud when it opened and closed, so I figured it needed to be serviced. The reason I used Precision Overhead Garage Door Company is because when I moved into my house their sticker was on the door. They would have come out the next day but that wasn't convenient for me so they came out early the next morning. In 45 minutes I had a new very quiet opener with a battery backup and new controls. John, the serviceman that was sent was very nice and knew right away what was wrong. I was very happy with his service and would use them again if necessary.
- Joy Landis
John was great. He was courteous and informative. Thanks John for repairing our garage door
- Michelle Medrick
Very happy with out tech John Franks. Technically proficient and enlightening to be around. Appreciate the quality of materials and commitment to service.
- Ron Bildstein
Thanks for such great service! (Not to mention the service the technician ) On time , courteous, and well qualified We could not ask for more. So glad we have a company we rely on and can refer our friends and family to. Thank John Franks for the all the professional service!
- Robert & nancy Engelman
Columbia Station, OH
We had used your company two times before and were satisfied with the service. John came today at the time expected. He fixed my initial problem and I asked about another concern. He told me about the spring being too tight for the door and I decided to have him replace the spring and the cables. He was very courteous and friendly. I am very satisfied with the service.
- Linda Morrison
John Franks was awesome. my initial service call was for a door that only opened intermittently. all it was was one of the safety eyes had a loose wire, so we fixed that, and he did a full PM on both openers so he collected for that, and even tightened the bolts on the gagrage door, and lubed the rollers.. and inspected the springs..left me options and and an honest appraisal of the units.. 150 bucks i happily spent..he even made a new friend when he walked in by being friendly, talkative and observant.. I appreciated the low pressure high honesty, high information "way" that john conducted himself..five stars don't call anyone else.
- Tom Chuna
John the technician came out and was on time, very nice and knowledgeable. Would recommend his service.
- Tracy Rizer
Fairport Harbor, OH
I had to have the springs replaced on my garage door. I was pleased I was able to get a quick appointment. Repairman showed up on time and did a great job. He obviously knew what he was doing. Would definitely recommend Precision to anyone.
- David Kolonko
Precision Garage Services is our “go to “ company for our garage door needs. Excellent customer service and super quick response time. John Franks has always been our service guy and he is awesome!
- John Powell
Very efficient and professional.
- Geoffrey Brown
I HAD NEVER HEARD OF PRECISION DOOR SERVICE BEFORE TODAY, BUT AM VERY HAPPY THAT I CHOSE THIS COMPANY. THE REPAIR MAN CALLED TO TELL ME HE WAS ON HIS WAY AND ARRIVED PROMPTLY. HE WAS FRIENDLY AND KNEW HIS CRAFT WELL. IN A LITTLE OVER AN HOUR HE HAD THE DOOR REPAIRED AND LUBRICATED AND WAS ON HIS WAY. THE DOOR WORKS BETTER THAN WHEN IT WAS NEW AND THE REPAIR WAS CONSIDERABLY LESS THAN I ANTICIPATED. THIS COMPANY WILL BE MY FUTURE COMPANY OF CHOICE WHEN IT COMES TO GARAGE DOOR.
- William Grozik
John, (the service representative) remembered me and even my dog (who has since past) though he had not serviced my garage since 2019. Today he immediately spotted the problem and resolved the issue right away. As always, he was courteous and thoroughly explain to me what the problem was and how he was going to resolve it. Before he left, he had me checked the running of my garage door. A kind note about him, before he left, he expressed his condolences regarding the loss of my dog.
- CKS Playful Zeno
John was the technician who came to the house to fix a broken spring. He called before arrival, and showed up exactly when he told me he was going to be here. He diagnosed the problem and inspected all the mechanics of the door. He quoted me the exact price, and repaired the broken equipment. I was emailed the invoice, and John was on his way. The repair was handled efficiently and professionally. I would recommend this company for any and all garage needs.
- Bill Scully
For the first time in over 20 years our garage door sits level with no gaps to let in rain water. We've had tune ups from other companies and this issue was never addressed. The technician replaced all of the rollers, oiled areas, adjusted the tension on the springs - AND - taught my husband what to do ongoing to keep it this great. He replaced just one spring and there was no pressure to do any expensive upgrades like we've had from other companies. His work was so good we can't even hear the door go up and down. I highly recommend this company.
- Penny Paul
Was installed on my home when built in 2005
- Marvin Warren
Called them during work just out of blue. My Spring has been broke for year. They were here the next day in and out spring fixed and new cables put on also. We'll definitely recommend to everyone and will actually be buying new door thru them.
- Roy Gillespie
John was extreme professional and offered a very high level of customer service. He took the time to explain everything he was doing and answered any question I had. I am very happy with the services John provided and highly recommend him!
- Benjamin Rios
John Franks is a well Experienced Certified Technician! Really does Great work! Did not want to leave until everything was right! Really enjoyed his work! Very informative! Thank you John!
- Ray & brenda Thomas
you were in our condo newsletter as a good company to work on garage doors. i had never used or was aware of your company. even during hard staffing times for many businesses you were able to service me within 24 hours and from start to finish was a great experience. john, your service individual was polite, friendly and did a quick and thorough job replacing springs and more on my door. i will only use your company from this point on for any of my garage door needs. dave c. amherst
- David Cullen
I specifically requested John Franks to be the Technician to make my service call, because I was impressed, on a former call, with his expertise, and he did not disappoint me today. He analyzed the problem and told me how he would correct it. My garage door now works fine.
- Burt Siebert
My apt was made very quick after another company cancelled twice. Very professional, polite and got the job done.
- Debbie Okes
Precision Door's service has always been prompt, courteous and reasonable in service price. I have used their service several times during the past fourteen years.
- Audrey Kimble
North Olmsted, OH
John Franks service my garage door this morning. He was very knowledgeable to diagnosed the problem within minutes. He was very throughly and repair the electric eye. I would highly recommend using Precision Door if I have any more issues.
- Bob Wilhelm
I have been using Precision Garage door for years and the service has been nothing short of exceptional! Outstanding workmanship and professionalism and always so kind! John Franks was the certified technician who came to my home today to fix a garage remote issue and although he was confronted with some challenges, he went above and beyond to make sure the job was done! I am so grateful and extremely satisfied! Precision is Number One in my book!
- Claudia Marmaros
Technician: John Franks
North Olmsted, OH
Thank you for repairing our garage door! John Frankes arrived promptly and got right to work! He explained and answered all of our questions. He was quick and honest and those qualities are impressive! Great job !
- Dianna Lewis
I chose Precision Door because they have a local connection. I called after hours and got a live person who was very nice on the phone and a technician was scheduled for the very next day. He called before coming out as was promised and arrived on time. He was able to fix my problem easily and also took the time to write up a quote for other work I may want done in the future. He was professional and courteous and I will recommend Precision Door to anyone anytime.
- Marianne Fuller