Mary Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John Franks was my technician for replacing the battery in my Lift Master Garage door. He also lubricated the joints and bolts on the garage door. He informed me how to care for my garage door and extend its operation. I appreciate his courtesy and professionalism.

James Major

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician made sure to let me know when he would arrive, was professional, knowledgeable, friendly, fair and competent. He took the time to show me exactly what was wrong with my garage door, how he would fix it and exactly what it would cost. He finished early and cleaned up the site before leaving. Couldn't imagine a better experience.

carrie smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Precision Team, Please continue to provide your services to the greater Cleveland Community. I couldn't find the paperwork showing when I first began to do business with your company but it has been at least 20 years. Your office staff found records that showed my last interaction (before this week, 08/17/2026) was back in 2011. That means your work on my garage door has lasted! This Monday I came out of the house to see my garage door was 4 inches higher off the ground on one side. I called the office and the staff member confirmed that I should not try to open the door. This call was at 9:05AM. Technician John left a voicemail at 9:36 saying he would be at my residence shortly. He was friendly, knowledgable and professional. He knew immediately the trouble was a broken cable. He showed the rusted cable and explained he would be replacing them. He gave the price before beginning work and also explained that all fees and taxes are included in the final price. My door was properly repaired by 10.10 AM. YOU. ROCK.

John Driscoll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was punctual and fixed the door in a very professional manner. Thank you. I will recommend John and the Company to my friends.

Robert Lehman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had an issue with our garage door opener. I called Precision Service... they were at my house within 2 hours. I so appreciated the prompt response, and my problem was solved quickly. Would highly recommend Precision Garage Door Service.

Desiree Fisher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very knowledgeable, explained what I needed to know, how everything works. Professional, respectful...

Carol Veltre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our installer, John, was just fantastic. You could tell he was very knowledgeable in installing the new garage door opener and everything that went with it. He was friendly, explained thoroughly on how to operate the new Genie door opener, took his time with us and answered any questions we had. You have a very good employee working for you.

Mirol Wells

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician John Franks was very prompt, courteous, explained what I needed for my garage door to operate properly, explained the costs of the current work and also gave me an idea of what eventual work may cost if necessary in the future.

Kristen K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a great experience today with John Franks, the service tech. He guessed (and was correct on) the exact age of the garage door as well as the age of the motor. I was impressed. He was super pleasant and professional, as well as knowing his stuff. Not to mention, the company’s availability was excellent. I was able to make an appointment online with a two-hour window. We needed you pretty quickly, and John was here the next morning, and was even running early. Bonus! I would definitely recommend your company to others needing garage door service. It was a seamless process to schedule and delivered by a friendly person who instilled confidence that we were in good hands.

Mark Ullman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were able to set up a same day appointment, and John Franks was able to come even earlier than the appointed time. Gave thorough analysis of what was needed, performed the worked quickly (new springs and coils). Gave tips to keep things going well and did a fantastic job. Would highly recommend him and the company for any garage door needs,

James & Karen Mikula

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John Franks wasvery prompt. He installed new springs and oiled and serviced our garage door in about an hour. He was very friendly and informative explaining what he did and how we can keep our door running smoothly. We purchased our door from Precision several years ago and have had them service it in the past. we will always call Precision in the future. Easy to schedule online, prompt and efficient service. Thanks John,

Bill G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John arrived early for our appointment He was clear in what had to be done to repair our door and explained everything he was doing Frendly, and willing to answer my questions Repair was completed promptly and at a reasonable cost I would definately call Precision again if needed (Would hope they would send John again)

Tony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Absolutely fantastic customer service today. We heard the garage door spring snap about 2:25 this afternoon, called at 2:30 and the job was completed by 4:15! John was friendly and professional!

Nicole Chierici

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John F. recognized the problem with my garage door, explained to me what the problem was and gave me a quote within the first 5 minutes of his arrival. He had all of the replacement parts in his truck and had my garage door working within 45 minutes. John was very professional, knowledgeable and considerate. Very pleased with the repair.

Diane Knapp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was fantastic. He arrived a little early and had my new opener up and running within an hour and worked perfect and even helped link opener to my car. Second time using Precision and they did not disappoint. Highly recommend them for all your garage door needs. Thank you again for doing a great jon

Fontenay English

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service! The tech John came out in the cold and was very nice and worked quickly, he explained everything and was very courteous! 10/10 experience

Frank Goforth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was great, had the door open in 5 minutes

Kyle Gerardi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door was amazing! The website was easy to navigate and set up an appointment. They communicated all the way through the process leading up to the appointment. Their service tech was polite, informative, and left the work area clean. Most importantly the pricing was fair and in line with the market value. I would definitely recommend Precision Door to anyone with a garage door replacement or repair.

Bill Milau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent, courteous, speedy service ! I recommend Precision For.

WILLIE SCOTT

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision website was very easy to navigate. I am impressed with the response time to schedule an appointment for the estimate. The tech John Franks came right away armed with information on the reasons we are having continued problems with our garage door breaking down continuously. John was very intelligent and respectful with his customer service delivery. Thanks Precision Garage Door Service.

Donald Jelfo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Problem solved in a timely and professional manner! John was superb! Thank you

Rebecca Besserglick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a wonderful technician who was very patient and explained everything to us. He was friendly and hardworking. Completed in the time he said he would and kept the area as clean as a garage can get. Would recommend to anyone, very professional and kind.

David Harrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience with Precision Garage Door has been consistently great. The technician’s are very friendly, knowledgeable, and professional. They respond very quickly to requests for service. I would highly recommend them to anyone needing garage door servicing.

Richh Musolf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have had work done before and always pleased your men are always great and helpful thank you

Bill Schmenk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Once again Precision Overhead Garage Door showed up early. Understood the concern , made the repair , did a overall inspection of the door. Received payment . Thanked me and was gone. That is the way it should be done. Thank you. Bill

Glenn Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Technician John Franks was truly a highly trained technician. He called to inform us he was on his way. Arrived on time explain what was wrong, and despite the ridge cold weather outside he provided timely, expert service and made sure everything was working before he left. Precision Garage Company is very lucky to have John Franks. I truly thank him for his professional service.

Larry & Char Grossman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door wasn't closing and called for service. We had over a foot of snow and the roads were a mess. The Precision serviceman drove over an hour to get to house. He fixed the problem and did a complete tune up. Thanks Precision.

Barbara Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door bracket broke--I called Precision Door at noon and they were at my house by 2pm and fixed it quickly.

Jack Krebs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John Franks was the technician that came out to the house within a few hours of my initial call. He did the work quickly and was willing to discuss related door issues. We are in the market for a new door, and the experience with Precision/John will result in me using Precision again for those services!

Dan Romano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door had previously serviced my garage door and I was very pleased . I did not hesitate to call again and was very pleased with both the service and the technician who was friendly and knowledgeable. I will gladly recommend Precision Door! Dan