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about Precision Garage Door in:
Willoughby, OH
Precision Garage Door of Clevelandhas received 31 reviews, averaging 4.94 Stars:
Willoughby, OH
Thank you, Ms. Buck, for your continued loyalty and trust with Precision Door. Anthony is a top notch technician who we are very fortunate to have working with us. We are very pleased he was able to help you again with your garage door repair needs.
Willoughby, OH
Paul was our technician. He was really patient and explained the answers to all of our questions. I did not understand why different parts mattered and Paul guided us down the path to a great decision. He did not hard sell or pressure us and I feel great about the service. He fixed it in the same day and we have a working garage door again! I will call Precision Garage Door every time I have an issue.
- Ben Schaum
Willoughby, OH
Bill Adamini was very professional and courteous, totally explained the problems and the options to fix it, can't say enough about his professionalism he displayed, quite a good person you have.
- Domenic Iacobacci
Willoughby, OH
Called on Saturday morning and had Chris here at noon as promised. Chris did an OUTSTANDING JOB!!! The workers are what make a company and Chris proved that today! Thank you
- Bob Branick
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Willoughby, OH
Amazing, that within 90 minute of my emergency call at 6:00 p.m., and 45 minutes after his arrival, Al had my door respiring and completely refurbished and on my way by 7:30. Must admit that I was stunned by the cost. $854.00 after a $249.00 discount was a shock. Unit cost of parts seemed beyond reality. Al the service man was efficient, knowledgable and professional in all respects.
- David Hlebcar
Willoughby, OH
great service great price I highly recommend this company! 5 stars all the way
- Brian Zemba
Willoughby, OH
Did a great job fast , friendly
- Brian Zemba
Willoughby, OH
Anthony was polite and professional.
- Joe Opaskar
Willoughby, OH
I can't say enough about the excellent service I received this past Saturday! The door just up and quit, I called and Paul Broschk was here very shortly. Fixed all the things that were wrong with the door and installed a new garage door opener. Very professional, explained everything and did a great job! He's one of a kind and the BEST! Thanks so much for your prompt attention and the great job. Your options below don't provide me with opportunity to tell all that was done - new springs, cables, etc ...... and new opener. Yours truly, M Soptich
- Mary Soptich
Thank you for your feedback Mrs. Soptich. We do our best to provide prompt, professional and courteous service to our customers. Paul is definitely one of a kind and we are very fortunate to have him as part of our team. Please share your experience with others. Thank you for choosing Precision Door.
Willoughby, OH
I chose Precision Door because they were well rated on Angie's list and I was impressed with their website. Paul Broschk was my technician. He was on time, very informative, courteous and personable. No complaints with his service. I had called to have the garage door opener repaired but ended up needing a new "lift" system (I had a broken spring in a system which was no longer made) and a new garage door opener. They only sold 2 garage door openers and both were on the high end of the price range. It would have been nice to have had a printed receipt. Other than being a bit pricey, I was very satisfied with the service.
- V Wollpert
Thank you for choosing Precision Mr. Wollpert. Angie's List is a great referral source for us. All of our technicians are prompt, professional and courteous. We guarantee many years of trouble-free operation of your garage door.
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Technician: Paul Broschk
Willoughby, OH
Five stars. Excellent service from Anthony.
- james roth
Thank you for taking time to review your experience with Precision Door and Anthony.
Willoughby, OH
My installer was as good a salesman as he was a repairman. Had I not had as many tools and things that needed protected with a closed door, I may have researched pricing a little better. The installer was very friendly and did a wonderful job replacing all the parts to get the door working. He was very competent and I would recommend him for his work. I just feel the cost was very high.
- Jeff Hritz
We appreciate your feedback Mr. Hritz. There are two things we want to accomplish at each service call One, we want to fix your door right the first time and secondly, we want our customers to be 100% satisfied. We guarantee over time you will realize the value of your purchase. Our parts will last longer and work better. Please do tell others about us.
Willoughby, OH
I was very pleased with the service provided by your technician, Anthony Wise. Professional, knowledgeable, patient and nice. What more could a customer want ... and ... he fixed my old Genie garage door opener with ease after I had done my best to destroy it (trying to fix it myself). Thanks for the great service!
- Roseanne Graham
Thank you for your feedback Mrs. Graham. We try to provide prompt, professional and courteous service to our customers. We want our service call to be a good experience for the homeowner. Thank you for choosing Precision Door.
Willoughby, OH
I looked on the internet and checked the reviews of several companies. I am pleased with choosing Precision. Mike, the technician did a excellent job replacing the doors broken spring.
- Linda Stone
We appreciate your feedback Mrs. Stone. Our website is very informative, the reviews are real customers testimonials. Our technicians really try to take care of our customers and we are pleased Mike was able to solve your garage door issue.
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Willoughby, OH
I did like all the fixes that your technician did and he was very curteous and explained everything he was doing. The only reason I did not give you a 5 star rating is your billing or receipt process. I never got a print out and still really am not sure what the bill consisted of other than the handout your technician showed me initially. I don't fault the technician with this but whatever software you are using. So please could you send me a copy of the bill Thanks. Frank
- Frank Lyon
Thank you for your input Mr Lyon. We apologize for any angst you may have experienced and hopefully that situation has been resolved.
Willoughby, OH
One word for Bill and your company...professional! Could not be happier with Bill and the work he performed. Very friendly and courteous. It felt like a buddy of mine was helping me out of a jam! Great web site...look no further than Precision.
- Aaron and christina Keim
Thank you Mr. Keim. If we had to chose one to describe how we do business, professional would be that word. With technicians like Bill and our team of guys we will continue to provide the highest level of customer service possible.
Willoughby, OH
Our garage door opener just stopped working one day. I called them at 2 in the afternoon and the technician arrived at my home 1 hour later at 3.His name was Prince and he was very polite and business like. He diagnosed the problem and gave me my choices to fix it.I opted to install a new opener with pin pad and 2 hours later the job was complete. The technician explained in detail what he had done and my warranty.I would recommend this company to anyone that needs garage door or opener repair
- Al Glagola
Thank you for your feedback Mr. Glagola. We provide prompt, courteous and professional service. Prince is new to the team and we have high expectations of him. We really appreciate your business and please call on us for any future garage doors needs.
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Willoughby, OH
Great installation! Fast, responsible, quality work.
- Cole Nemanic
Thank you for your business.
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Willoughby, OH
I just needed a quick follow-up service to install the battery backup for my new opener. Anthony was prompt, professional, and courteous. The installation only took a few minutes, but Anthony explained everything and answered all my questions.
- Michael Dimarco
Thank you for your feedback Mr. Dimarco. Well informed customers are usually happy customers. We will always spend a few extra minutes to ensure all your questions are answered.
Willoughby, OH
I decided to try Precision after reading all the reviews on Angie's List. I do not regret my decision. One can find less expensive companies to do this kind of work, but Precision is all about quality. And don't forget the lifetime warranty on their parts. My technician, Bill, came on time. He is professional, personable, knowledgeable, and let me know his analysis and all my options. He recommended certain things without pushing or trying to upsell. He informed me and allowed me to make a decision. In addition to the new opener (with remotes and keypads), I had a complete door refurbish done (springs, cables, rollers, etc.). In a few years when I consider a new door, I will definitely call Precision.
- Michael Dimarco
Thank you for your feedback Mr. Dimarco. This is really an awesome review. Obviously Bill did an excellent of explaining our approach to garage door repair. We have two goals. One, we want to "fix the door right the first time" and two, we want our customers to be 100% satisfied. Customer service is what separates us from our competitors. We want our customers to have a pleasant experience with Precision Door. Thank you for choosing Precision.
Willoughby, OH
Anthony arrived on time, was friendly, professional and completed the repair quickly. I will use and recommend Precision Garage Door in the future. Rich Opalka
- Rich Opalka
Thank you for reviewing your experience with Anthony. We strive to provide prompt, courteous and professional service to our customers. Please do recommend us to others.
Willoughby, OH
Jason was very professional, knowledgeable and just an all around friendly guy. He did a great job! We couldn't be happier with the work performed.
- Sharon Sweigert
Thank you for your feedback Mrs. Sweigert. Glad Jason was able to provide you a pleasurable experience.
Willoughby, OH
Anthony Was Professional, Knowledgeable, Proficient, And Punctual. I Feel Very ConfidenT In The Job And Work He Did And Am Very Pleased With The Result. Thank You!
- Kristen Saletrik
Thank you for your feedback Mrs. Saletrik. We strive to provide our customers a memorable experience. Please tell others about us.
Willoughby, OH
Had a really good experience w/ Precision. Novel idea... tech was ON TIME. Thanks so much. Also.. the tech was very personable.They diagnosed the problem quickley and had repaired the door in no time. No anoying up selling also .. refreshing!!!This is my second experience w/ Precision and the first one was fab also. I will use them again in the future.
- Joan Conochan
Thank you for your feedback. One of our goals is provide a memorable experience for our customers. It is vital that we are respectful of your time. Obviously you have had a bad experience with service providers in the past, as we all have. We continue to set ourselves apart from our competitors by providing the best customer service possible. It is not a coincidence that on both occasions you were pleased with the service. Our business is largely driven by 100% customer satisfaction and will always be our goal. Thank you for your continued loyalty.
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Willoughby, OH
Al was quick to respond, evaluating the situation first and then following up to replace the 20 year old openers, rollers and remotes. Everything worked great the first time and the doors are so quite now when they open and close. Great job Al!!
- DONNA HUDDLE
Ms. Huddle, Thank you for your comments. The new Liftmaster Belt drive operators are not only quiet but conserve energy. We are glad to hear you are enjoying the quiet, smooth operation of you new operator.
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Technician: Al Fleming
Willoughby, OH
found in coupon valu pak
- shirley bryan
Thank you for using Precision Door. Please cal us if you have any issues with your garage door.
Willoughby, OH
Please recognize Mitch Campbell for providng 5 Star Service during an emergency call on Sunday, March 26th. Mitch was very courteous, efficient, and quick. I feel that he is an asset to your company. Thanks Mitch and Thank You Precision Door Service!
- fred hlosek
Thank you Mr. Hlosek for taking time to review Mitch. Our goal is 100% customer satisfaction and obviously Mitch was able to provide that to you. He truly is an asset to Precision Door Service. If you or someone you knows has a garage door issue, please call on Precision or recommend us to your friends. Sincerely.
Willoughby, OH
Starting with my call to your phone center to Matt your service technician I was very pleased with the experience.The garage door opener works great. Thanks again especially to Matt.
- Vincent / Paula Quercioli
Thank you for reviewing both our company and Matt. That is exactly the response that we strive for. Our goal is 100% customer satisfaction and based on your review it is quite obvious that Matt was able to provide that. Please do not hesitate to call on us for any garage door issues that may occur.
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Willoughby, OH
I was very pleased with our service from Precision Door. Matt, our technician, called ahead to let me know he was on his way. Matt was professional, knowledgeable, courteous and friendly. He quickly diagnosed the problem and gave me several options, from repair to replacement, with absolutely no pressure. Given the age of our opener (15 yrs) we opted to replace it. Matt finished the installation quickly and efficiently, took time to explain and demonstrate the features, and helped me set up the keyless entry. Great service, and we will gladly recommend your company in the future!
- laurel brown
First of all, I want to thank you for taking the time to review our company and Matt. Our business is driven by our ability to satisfy our customers 100% so they will in turn tell friends and relatives about the service we provide. Obviously Matt was able to achieve that goal. It is very important to us as a company and Matt as a representative of Precision. Again, thank you and please call if you have any other garage door issues.
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Willoughby, OH
The service technician, Jeffrey Ware, was both knowledgeable and friendly. He fully explained a variety of options pertinant to the repair of my garage door. He answered all my questions and did an excellent job. Overall he was very courteous and professional. I would highly recommend him to anyone needing a new or repaired garage door.
- Ronald Favo
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Everything went super smoothly from my call yesterday to installation today. We had Anthony out last fall, so I asked for him and he was the one who came out to install our new opener. He is very pleasant and seems very skilled and efficient. Highly recommend Precision.
- Leslie Buck