Garage Door Repair Reviews in North Olmsted Area, OH (Updated May 2026)

John Franks wasvery prompt. He installed new springs and oiled and serviced our garage door in about an hour. He was very friendly and informative explaining what he did and how we can keep our door running smoothly. We purchased our door from Precision several years ago and have had them service it in the past. we will always call Precision in the future. Easy to schedule online, prompt and efficient service. Thanks John,

- James & Karen Mikula

On a Sunday morning, the spring on our garage door broke. Not a problem for a Sunday, but I had a doctor's appointment on Monday at 8:00 a.m. and, therefore, really needed the door fixed on Sunday. When I called, they gave me a window of 2 to 3 on Sunday afternoon. The tech called at 1:15 and said that, if it was okay with us, he was available then. He went through our various options. He fixed the spring and replaced the cables. He was knowledgeable, polite and did a great job.

- Mary Lynn Jackowicz

John arrived early for our appointment He was clear in what had to be done to repair our door and explained everything he was doing Frendly, and willing to answer my questions Repair was completed promptly and at a reasonable cost I would definately call Precision again if needed (Would hope they would send John again)

- Bill G

Got home at 1 PM on a Saturday to a broken garage door spring. They had it fixed with upgraded rollers at a fair price by 3 PM.

- John V.

GREAT service!! Inoperable garage door on a Saturday morning and couldn't find anyone to answer the phone. Made an appointment (between 4:00-6:00 PM) on-line; Al Fleming called half hour later and was at the house by 2:15. Took one look, diagnosed the problem and had everything running properly within another twenty minutes. Al was professional, knowledgeable, and very easy to work with, and the service call/repair was reasonably priced. No doubt Precision will be the first call if we ever need help in the future.

- Jim Folk

Analyzed the problem and told me the solution in detail. Order placed.

- Mary Kay McLean

We have dealt with Precision on several occasions, all of which were successfully handled in the best and most professional way. Precision went out of their way to accommodate our needs for a new door, for door panels, for key pad replacement and a malfunctioning door. On each trip satisfaction was accomplished. We trust Precision, and all their representatives completely.

- Tom Hardy

Used Precision Overhead Door in the past and were completely satisfied. Called again with opener issues. Based on John's professional recommendation, we chose to upgrade our system. John, our service person, was friendly, professional and informative. He worked efficiently answering all our questions. He further showed us the parts that were wearing out and would have needed to be repaired, if parts could be found for a 20 year old system, or replaced in short order. Happy with the warranty.

- Diane Ziemann

Not only did we get same-day service, but we got an appointment for just an hour after we called; Caitlin was so pleasant and helpful on the phone. Service technician Michael explained what was needed, completed the overhaul in about an hour, then explained how to perform easy preventive maintenance twice per year. Outstanding service all around!

- Mary Fancher

John F. recognized the problem with my garage door, explained to me what the problem was and gave me a quote within the first 5 minutes of his arrival. He had all of the replacement parts in his truck and had my garage door working within 45 minutes. John was very professional, knowledgeable and considerate. Very pleased with the repair.

- Nicole Chierici

Nick, the technician, did a great job troubleshooting and fixing the problem with our garage door which wasn't closing properly anymore. He pointed out the problem and replaced an old, worn circuit board; replaced the light which was no longer working with a new LED one; oiled the hinges; and provided new remote controls. He was very thorough and efficient, asking me several times throughout the process whether I had any questions or not and was pleasant to interact with. I'm very pleased with the service.

- David Kalisz

Precision Door was amazing! The website was easy to navigate and set up an appointment. They communicated all the way through the process leading up to the appointment. Their service tech was polite, informative, and left the work area clean. Most importantly the pricing was fair and in line with the market value. I would definitely recommend Precision Door to anyone with a garage door replacement or repair.

- Kyle Gerardi

Excellent, courteous, speedy service ! I recommend Precision For.

- Bill Milau

My experience with Precision Overhead Garage Door was fabulous. Scheduling was quick and easy, Paul was scheduled to come out the next day, he was on time, super friendly/professional, very informative about the problem we were having and offered different levels of solutions for us. Paul was prepared to fix our problem the same day by installing a new garage door opener and then he made sure to review all the features with me prior to leaving. We couldn’t be happier with the whole process!

- Jennifer Eckert

My te technician was excellent. Extremely polite and knowledgeable.

- Carl Hronek

Great company! Garage door broke at 730am, Al was there by 930am! Quick and efficient! Excellent communication and response time !

- Alexis Moyers

A few years ago, I took a chance on Precision to install an entire new garage door system and was very happy with the results. Recently, I needed assistance reprogramming my keypad. I didn't think twice before calling Precision. The technicians are professional, skilled, and on time. They listened to my problem and explained how they were going to correct the problem. Also, a $quote$ was given before work begins. I highly recommend Precision for any garage door need.

- JOANN S.

My experience with Precision Garage Door has been consistently great. The technician’s are very friendly, knowledgeable, and professional. They respond very quickly to requests for service. I would highly recommend them to anyone needing garage door servicing.

- David Harrison

Mike did a great job in horrible weather. Diagnosed the issue and quickly repaired it. Reasonably priced. When I need my opener replaced we will use them again.

- Terri Vacca

Very timely and efficient service.

- Brant Russell

I called with an emergency on Sunday morning. They got me an appointment by Sunday afternoon. The technician showed up when he a said he would and he fixed my door for a very reasonable price.

- Matthew Russell

The technician arrived at the time he said he would, sized up the issue, and repaired it pretty quickly. He also advised me of things to watch out for that may be a problem in the future.

- Chris Oley

I chose Precision Garage Door for new garage doors at my Kamm's Corners house because Nick really knew his stuff and all his answers made sense -- because there was zero pressure -- because they are a local presence and a large enough operation that I trust them to handle whatever might come up -- because the price was good and the color selection was generous -- because of the good reviews from other people. I will get my new doors in a few weeks and I am so glad I chose Precision!

- Robert Threadgill

Very pleased with service

- Thomas Smith

Appointment was on time and our technician was able to explain clearly what needed to be fixed, and he was able to solve the issues in a timely manner. Recommend.

- George Allen

Called for an appointment, was scheduled to arrive in two yours. Nick arrived within an hour. Went over what he saw needing repaired. Service was complete within an hour. Amount paid was what Nick had quoted. Very professional, knowledgeable and friendly. Will recommend if any family and friends need their garage serviced.

- Ernest Morales

I have utilized Precision Garage Door Services on a few occasions. Nick the install technician was on-time, personable, knowledgeable & completed the full new install in two hours. Excellent job all in all. Other than the bit pricey quote, I am 100% satisfied with the services of the Precision company. Thank you!

- Bryan Schmidt

Garage opener stopped working so we called Precision since they serviced our door previously. They were able to send a technician the same day. Additional parts were needed so the job was completed the following day. Paul, the technician, was awesome - very professional as well as personable. Would not hesitate to recommend Precision Garage Door Service to anyone.

- Jill Orosz

Friendly and knowledgeable technician completed my repair. Checked to make sure all was operating well. Was thoughtful and careful not to get my house dirty when walking thru to the garage. Explained options for repairs needed and also gave options for upgrading existing parts which are past their warranty period. Unlike a company I had called first and did not agree to use, this gentleman did not use any pressure tactics to try to get me to purchase parts I did not need!! I will definitely use Precision for any future repairs or to replace my current opener. I am very pleased !!

- Elaine Lautzenheiser

Efficient , polite, explained exerything.

- Cindy Carle