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Anthony Wise

Anthony Wise
Technician
Reviews: 575
Average: 4.93 stars
Background: 9/24/2012
Drug Test: 9/24/2012
Anthony Wise has received 575 reviews, averaging 4.93 Stars:
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Anthony Wise's Bio:

Anthony is a loving husband and a proud father of two teenage boys. He enjoys spending his spare time producing music videos for local artists but always makes certain he has time to watch his favorite sport teams play. Mr. Wise looks forward to a delicious home cooked meal that isn't complete until dessert is served.

Review:

Very quick and efficient service once I called them. Service technician Anthony was very efficient and very courteous and explained everything in detail to me. Well pleased with the service provided.Especially appreciated that a real person answered my phone call and not a machine.

- Richard Slepko

Anthony Wise Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Anthony Wise
Review:

I was extremely pleased with my experience with Precision Overhead Garage Door. From the ease in scheduling my appointment to the professional expertise and cordial demeanor of my technician, Anthony Wise, I will not hesitate to call on you in the future and will recommend your company to my friends and neighbors. Great job!

- D. Booker

Anthony Wise Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Anthony Wise
Review:

First class service on short notice by a knowledgeable and very pleasant service technician. He was able to pinpoint the problem quickly, confirm his diagnosis, and suggest a solution including several options. He explained his thoughts as he discussed the available choices and was able to help us choose what served us best. Two days later arrived with parts for a quick install with description of what was being done and improvements over older(20 plus years) replaced motor and chain. Thank you for your service technician and your products. Well done !

- Richard Mcmakin

Anthony Wise Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: Anthony Wise
Review:

I am very disappointed with the installation. First the rails installed were longer on one side than the other. The side that was longer was longer than the rail that was originally there. The extra length of the new rail did not allow clearance for our pull down ladder. When we opened it it slammed into the rail and knocked the cable off the door. In addition to damaging our pull down ladder. When the door was installed I specifically asked if the ceiling brackets needed to be replaced. I specifically asked if they were strong enough to hold the new door. I was told they were and that they did not replace them unless they needed to and they looked solid. Today the ceiling bracket fell out of the ceiling while the garage door was open!!

- James Difranco

Anthony Wise Service Provided:

Install Garage Doors


Product:

Garage Doors


Technician: Anthony Wise
Review:

Our spring busted in the morning and I called Precision and they were able to come out the same day. The technician Andrew freed up early and came over an did a wonderful job and the garage door is working great once again.

- Mike Kral

Anthony Wise Service Provided:

Broken Garage Door Spring Repair


Technician: Anthony Wise
Review:

this is john k my experience with our tech from precision was awesome fixed my garage with professional and knowledge that was excellent job completed quickly and door remote etc works better than ever. i highly recommend precision for the best prompt service ever. john k. Brook Park

- John Kucinski

Anthony Wise Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Technician: Anthony Wise
Review:

My experience is frustrating based on the fact when I called for a Service Call Estimate I was quoted a very reasonable fee, which I inquired further are their any other fees? The C/S responded with "just a fee" for repair and again I felt it to be reasonable. The technician was very professional, courteous and informative. However, my issue was/is that my garage door occasionally would open for no reason at anytime. The recommended solution was to reprogram my door opener and remote noting he is not 100% positive this would solve the issue. Yet charged me an additional $64,00 for 20 min of time. I had a coupon for $20.00, which he rejected. Problem is not fixed yet.

- Robert Goszka

Anthony Wise Service Provided:

Garage Door Opener Repair


Technician: Anthony Wise
Review:

Great responsiveness in scheduling, great service by Anthony - fast, quality job, very professional and very nice. Highly recommend!

- Mary Edwards

Anthony Wise Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Anthony Wise
Review:

Anthony did a great job! He took one look at our LED lamps in the garage and thought they might be the problem! When we changed them out to incandescent the garage door remote worked fine! Leave it to the professionals! Great job! He lubricated the doors hinges, reprogrammed my car and was done in about 20 minutes! Well done!

- Bill watson

Anthony Wise Service Provided:

Garage Door Opener Repair


Technician: Anthony Wise
Review:

Anthony showed up fifteen minutes early, was polite and got right to the job at hand. Within thirty seconds had the problem diagnosed and fixed. The fee was very reasonable and Anthony was on his way within fifteen minutes. It was a pleasure dealing with him. I would not hesitate to call Precision Door again and will tell family about my experience.Word of mouth is the best advertising.

- David Anderson

Anthony Wise Service Provided:

Garage Door Opener Repair


Technician: Anthony Wise
Review:

Our experience with the technician, Anthony Wise, was very good. He was excellent....very helpful & made sure we knew how to operate the opener before he left. He definitely solved the problem. Thank you. Elsie Lim 21717 Halburton Rd. Beachwood, Ohio 44122 elsie44122@yahoo.com

- Elsie Lim

Anthony Wise Service Provided:

Garage Door Opener Install


Technician: Anthony Wise
Review:

Nice to work with a company who (a) is polite and helpful on the phone and (b) makes a real effort to find someone quickly. Technician arrives on time and same as above, courteous and explains how or why a problem arose.

- Marion Walters

Anthony Wise Service Provided:

Garage Door Repair


Technician: Anthony Wise
Review:

Tony was great he new what he was doing and he was in and out in about an hour. Thanks

- Tim Pluth

Anthony Wise Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: Anthony Wise
Review:

Piece on my opener snapped. Came out next day on a Saturday. Installed a new unit quickly. Helped me out with a couple other aspects of the door and also helped to reprogram the openers built into our cars. Good service.

- Greg Mousoulias

Anthony Wise Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Anthony Wise
Review:

Our garage door wouldn't open. The technician came and the the inspection, and we knew that just for coming out and performing the inspection, it would cost $65. The technician explained to us that the total cost would be $800 to fix everything. We have a home warranty, and part of the warranty process is to call the home warranty and have the on-site technician speak to the representative, in order for the home warranty representative to determine if we (as homeowners) could be reimbursed for services rendered; this required the technician from Precision to speak to the home warranty representative, which took less than 3 minutes. After discussing what work needed to be done for our garage exactly, we (me & my partner) stepped away to discuss what to do. The technician actually started taking equipment/tools out of his van and was preparing to start work, but we had not given our permission or approval for him to start work. We decided to get a second opinion and when we told the technician, he got very hostile and upset that we even wanted a second opinion - almost that he took personal offense that we didn't trust him or his assessment of the situation. As he was becoming more unfriendly towards us by the minute, we just wanted him gone & out of our house. My partner settled the invoice quickly -- the technician failed to explain what (and how much) we were being charged for. Later that day, we received a copy of the invoice via email which had a spot for the homeowner to sign as their way of "approving" the work and amount charged. We never signed the invoice -- it was a slash mark made by the technician. The technician actually double charged us: $65 for the inspection and another $65 for "Labor - phone call with home warranty." As previously noted, the phone call lasted for less than 3minutes. Also, the phone call should be considered as part of the "inspection" fee -- since he simply explained what the issue was with our garage door. My partner called the 1800 number several times and was routed to the billing department. He left several messages and still has not received a follow-up call. I called and asked to speak to a manager. One was in a meeting, and I left my information for them to call me back. After a week of not hearing back, I called again, and spoke to a representative who conveyed my message to a manager. They said they would send us a check of $65 to refund the "labor" portion. It's been a few weeks and we still haven't received the refund check. Personally: I do not recommend this company. You have a right to a second opinion and companies should not overcharge you or bully you into using their services.

- Alexandra Turnea

Anthony Wise Service Provided:

Broken Garage Door Spring Repair


Technician: Anthony Wise
Review:

Very nice job !

- John Turcio

Anthony Wise Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Anthony Wise
Review:

Since I have multiple garage doors I have had many occasions through the years to call Precision Door for help. Today's problem was a broken sprin. The tech was on time, professional and pleasant. He explained the problem and solution thoroughly, then selected the proper parts and made the repairs necessary. I highly recommend Precision Door.

- Rick Jordan

Anthony Wise Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Anthony Wise
Review:

Andrew was wonderful! Very knowledgeable and professional.

- Janet Hargrave

Anthony Wise Service Provided:

Garage Door Opener Install


Product:

Opener


Technician: Anthony Wise
Review:

Anthony was very helpful and informative on problems, repair and replacement options.

- Phyllis Sika

Anthony Wise Service Provided:

Garage Door Opener Repair


Technician: Anthony Wise
Review:

Anthony was amazing. Quick response time, efficient, knowledgeable and friendly. Will definitely look to you all for any future services needed. Thank you!

- Ciaran Fitzgerald

Anthony Wise Service Provided:

Garage Door Opener Repair


Technician: Anthony Wise
Review:

My technician, Anthony, did a great job installing my new garage door opener. He was on time, professional, and completed the installation in the timeframe he stated to me. I have no complaints with Anthony or your company. I am a satisfied customer. Thank you.

- Sharmen Lett

Anthony Wise Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Anthony Wise
Review:

Professional and knowledgeable I highly recommend.

- Steven Solomon

Anthony Wise Service Provided:

Garage Door Repair


Technician: Anthony Wise
Review:

Anthony was the best and very efficient. I would highly recommend your company to anyone.

- Carey Miller

Anthony Wise Service Provided:

Garage Door Repair


Technician: Anthony Wise
Review:

Andy called first and arrived on time. He looked over the problem , then discussed the different options we had. At no time was there high pressure to do anything but the least to put the door back into operation. Bottom line we got a new opener with limits and two door spring. He left the garage clean . We have found a new garage door service company. THANK YOU ANDY.

- Bill of South Euclid

Anthony Wise Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Anthony Wise
Review:

Online chat feature was very easy to use and the customer service was good. Technician Anthony was fast, personable and efficient. He was ahead of schedule and also suggested what to look out for in regards to future needs without hard selling.

- Amanda Magpoc

Anthony Wise Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: Anthony Wise
Review:

Ist time call Precision, From calling and making the appointment customer service was very friendly and helpful technician Anthony Wise was Very dependable on time and knowledgeable of job.would recommend Precision to friends and family

- Ross Desimone

Anthony Wise Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Anthony Wise
Review:

Anthony replaced our very old garage door opener today and we are very pleased with the service we received from Precision Door and Anthony. We were able to get a next day appointment when our old equipment stopped working, Anthony called before he got here (earlier than expected), and was here for under 2 hours. In that time he installed the new door, did some basic programming, set up an extra remote for us and verified that I understood the operation. He was very coginzant of COVID precautions, wore his mask the entire time, and maintained distancing. We're very happy with the service we received.

- Ernie Molner

Anthony Wise Service Provided:

Garage Door Opener Install


Product:

Opener


Technician: Anthony Wise
Review:

Anthony ,was very nice and professional, he diagnosed the problem with the garage door and explained all my options to fix it . My garage door was working like new in less than an hour! Thanks again,Anthony and Precision garage door service !!

- Dan Korn

Anthony Wise Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Anthony Wise
Review:

Excellent skill set and customer service.

- James Walker

Anthony Wise Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Technician: Anthony Wise
Review:

Anthony arrived at 11 AM Began work on my broken garage door he was quick and efficient and very nice. I will call again. Thank you Sara Fessler

- Sara Fessler

Anthony Wise Service Provided:

Garage Door Opener Install


Technician: Anthony Wise
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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125