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about Precision Garage Door
Precision Garage Door of Clevelandhas received 3927 reviews, averaging 4.94 Stars:
Rocky River, OH
Mentor, OH
Bill arrived to correct an installation error that was beyond 90 days. He even went so far as to get his supervisor to agree that the service call charge was inappropriate under the circumstances. Thanks again, Bill!
- Rex Gile
Fairport Harbor, OH
John was efficient and he found and resolved my garage door problem very quickly.
- Jessie Anderson
Mentor, OH
On May 26, 2021, i had SWEETHAVEN DOORS & MORE come out to fix my garage door. They charged me $200 and the door was still not fixed. I called PRECISION DOOR SERVICE and they came out on the same day that i called them, July 7. BILL ADAMINI, Certified Technician, came out and REALLY fixed my door. He was so professional. CALL PRESCISION DOOR SERVICE 216-663 8074. THANK YOU FOR YOUR HONESTY
- Jane Kozlosky
Cleveland, OH
John Franks was beyond prompt and called early. He was very personable, knowledgeable, and extremely helpful. He efficiently and quickly replaced the garage door broken spring, and clearly explained existing issues and needed maintenance. Highly recommend the company.
- Phillip Abel
Cleveland, OH
Our garage door wouldn't open. The technician came and the the inspection, and we knew that just for coming out and performing the inspection, it would cost $65. The technician explained to us that the total cost would be $800 to fix everything. We have a home warranty, and part of the warranty process is to call the home warranty and have the on-site technician speak to the representative, in order for the home warranty representative to determine if we (as homeowners) could be reimbursed for services rendered; this required the technician from Precision to speak to the home warranty representative, which took less than 3 minutes. After discussing what work needed to be done for our garage exactly, we (me & my partner) stepped away to discuss what to do. The technician actually started taking equipment/tools out of his van and was preparing to start work, but we had not given our permission or approval for him to start work. We decided to get a second opinion and when we told the technician, he got very hostile and upset that we even wanted a second opinion - almost that he took personal offense that we didn't trust him or his assessment of the situation. As he was becoming more unfriendly towards us by the minute, we just wanted him gone & out of our house. My partner settled the invoice quickly -- the technician failed to explain what (and how much) we were being charged for. Later that day, we received a copy of the invoice via email which had a spot for the homeowner to sign as their way of "approving" the work and amount charged. We never signed the invoice -- it was a slash mark made by the technician. The technician actually double charged us: $65 for the inspection and another $65 for "Labor - phone call with home warranty." As previously noted, the phone call lasted for less than 3minutes. Also, the phone call should be considered as part of the "inspection" fee -- since he simply explained what the issue was with our garage door. My partner called the 1800 number several times and was routed to the billing department. He left several messages and still has not received a follow-up call. I called and asked to speak to a manager. One was in a meeting, and I left my information for them to call me back. After a week of not hearing back, I called again, and spoke to a representative who conveyed my message to a manager. They said they would send us a check of $65 to refund the "labor" portion. It's been a few weeks and we still haven't received the refund check. Personally: I do not recommend this company. You have a right to a second opinion and companies should not overcharge you or bully you into using their services.
- Alexandra Turnea
Kirtland, OH
I was very pleased with the service. Reset the garage door opener and door functioned perfectly. No run-around, just check system and came up with the problem. Tech explained options. A must use Company !!!!!
- Fred Stuble
Solon, OH
Very nice job !
- John Turcio
Broadview Heights, OH
I id not have an emergency and said no reason to come out right away, I just have a noisy door. They still gave me an appointment the very next day and for the time frame I requested. I love that they send you an email confirmation with the Tech's name that will be there and also provide their photo. Tech was on time as always, super friendly and knowledgeable. I trust Precision totally due to prior experiences with them and this was no different. Very very happy with the Tech Paul B and his recommendation. He worked so fast and the door is perfect now. Thanks for being a company I can trust to be professional and honest.
- Kim Thomas
Cleveland, OH
Bill was awesome, and right on time. Even called to let me know he was on his way. Service was super fast and efficient, he never tried to up sell me on parts I didn't need. He noticed a bad cable during his inspection and replaced it immediately. 5 year warranty on parts parts labor just can't be beat! Lifetime customer right here. I will happily recommend these guys to anyone with a garage door issue! Thanks!
- William Kravitz
Wellington, OH
Great service with a quick response. Nice to have the same Service Tech we had once before. Greg Carden was thorough and efficient. Thanks.
- Bob Cherpak
Parma Heights, OH
I had a very good experience with Precision Door Service. From my initial contact through the installation I found people both courteous and professional. The response time was unbelievable! I had a representative at my door within a few hours. He was knowledgeable and answered all our questions. The work was completed timely and again he spent time with us going over the new features. I also appreciated the email notifications keeping me updated. I would recommend Precision Door Service tp anyone.
- Kelly Pickler
Cleveland, OH
Fast friendly service. The technician was out and made the repair in less than 24 hours from when they were called.
- Bob Miller
North Olmsted, OH
I always had excellent service from anyone that came out to my home , that is why I bought a new door from Precision.
- John Ilenin
Elyria, OH
Bill Adamini was very personable and knowledgeable!! He knew almost immediately what was wrong with my opener and that it was out dated. He offered several options and installed a new opener very quickly. He explained how to use the new opener very thoroughly. I wouldn’t hesitate to use him and Precision Door Service again.
- Ken Rochester
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician: Bill Adamini
Beachwood, OH
More than met my expectations. Courteous and professional. Solved my problem. Thank you.
- Marjorie Shorrock
Beachwood, OH
Precision Door Service, tech. Paul Broschk arrived promptly on a Saturday morning. I could not get any other companies to call back, let alone give me their availability. What I suspected would be a major service was quickly and professionally resolved. Paul Broschk went as far as correcting a separate issue and addressing a longstanding issue with the door. Thank you very much Precision and I will be referring you to others. Friendly, honest, reasonable, quick service. Fantastic work. I would recommend Precision Door Service to anyone looking for garage door service.
- Troy Auzenne
Cleveland, OH
I have used Precision Door before and always been happy with their service. They are prompt and I know who is coming in advance. Paul was terrific and replaced the door opener and helped reprogram our car remotes. He was super helpful!
- Diane Sebian
Bentleyville, OH
Since I have multiple garage doors I have had many occasions through the years to call Precision Door for help. Today's problem was a broken sprin. The tech was on time, professional and pleasant. He explained the problem and solution thoroughly, then selected the proper parts and made the repairs necessary. I highly recommend Precision Door.
- Rick Jordan
Cleveland, OH
I had the pleasure of having Bill come to my home for a repair service the same day I called to schedule. What a great Company this is and what a great guy bill is. He performed the job quickly and efficiently. Since I had been thinking of replacing/upgrading my garage door, Bill was able to give me a price estimate, so now I know this is a possibility in the near future from Precision Door Service.
- Kurt Wening
Cleveland, OH
Very good job in a timely manner
- Jackie Wright
Bentleyville, OH
Andrew was wonderful! Very knowledgeable and professional.
- Janet Hargrave
Parma Heights, OH
Garage door opener quit working, so called Precision. Have used them previously to replace a broken door cable. The technician, Zoran, called ahead and arrived a little early. He was professional, knowledgeable, and personable. He examined the existing opener, explained the problems (one of which was the old opener was 20 years old), and explained the options of repair or replacement. I decided on replacement, and Zoran expertly and efficiently installed a new LiftMaster. I'm happy with the result and would definitely use Precision again.
- Jack
Strongsville, OH
Anthony was very helpful and informative on problems, repair and replacement options.
- Phyllis Sika
Cleveland, OH
Tech arrived on time, price very expensive. Tech did not do (25 point inspection) as soon as he left I closed the door the garage door motor blew up, (coincidence) could be. Offered to sell me a new opener for $655 which seems high. Had to call tech Back the next day because tension springs were uneven which he should of noticed 1st time around. When he did come back he wanted to charge me $110 to replace it. Was not comfortable with this company.
- Dan Yanick
Cleveland, OH
I was very pleased because they came out the same day and completed the work. I just gave a recommendation to my friend who is looking for someone to do her garage.
- Freddie Johnson
Euclid, OH
I am so thankful for Paul stopping by and fixing my garage door. Also thank you for meeting my budget. I need to get rid of the darn mouse. Once it is gone then I can get the weather strip replaced. Otherwise it will do the same thing to the new one too.
- Sandy Benz
Euclid, OH
Anthony was amazing. Quick response time, efficient, knowledgeable and friendly. Will definitely look to you all for any future services needed. Thank you!
- Ciaran Fitzgerald
Cleveland, OH
This morning, Paul from Precision came out to my house to look at the garage and give me an estimate for new doors. He was right on time, even at 8:00 in the morning, and came right at the beginning of the two hour window. He was very friendly and knowledgeable. I felt comfortable asking questions, and confident that he addressed my concerns. I put down a deposit, and am now awaiting the doors to be delivered for installation. The process has been easy and pleasant so far, and I have no doubt I will still be able to say that after the project is done. Paul is awesome!
- Keara Mullen
Beachwood, OH
Honestly, one of the best contractors I’ve ever had to my home. Professional, quick, and communicative of the issues—this company hires the best. It shows, and I am grateful. You don’t find companies like this too often.
- Lauren Drinkard
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Your technician John Franks did an excellent job of explaining my options and installing the new opener for me. Love the MyQ app.
- Mark Ferry