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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cleveland & Surrounding Areas
has received 2996 reviews, averaging 4.93 Stars:
Review:

Our technician Paul was extremely professional, knowledgeable and courteous. Paul assessed and completed the job in a timely manner. I am thankful for Paul and the other technician I had prior.
Willis Bateman
Paul Broschk Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Paul was the tech that came out. He was informative, professional and showed concern over my concerns. In addition one can tell he cares about doing his best for his customers. He is an asset to your company.
Pat Nici
Paul Broschk Service Provided:
Garage Door Repair
Technician:
Review:

John was professional and quickly diagnosed the issue and completed the repair quickly. Door working perfectly now. Recommended other maintenance ideas I needed to consider before winter. Very much appreciated a quick response and repair. Thank you Percision!
Rick Jones
John Franks Service Provided:
Garage Door Opener Repair
Technician:
Review:

On time service. I knew when to expect. Technician was courteous and knowledgeable. My son used your company and I used his recommendation.
Don Salsbury
William Coad Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Anthony was our tech. Did a fast and excellent job replacing our garage door tension spring.
Jeffrey Smith
Anthony Wise Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Anthony was polite and punctual, and he was quite sincere in explaining my options. Even though I was initially seeking a repair, I was quite pleased with my new garage door opener after Anthony installed it and spoke to me about its benefits.
Ken Beavers
Anthony Wise Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Excellent Service by the repairman Paul. Very pleasant to talk with and a job well done!!
Sharon Weiner
Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I chose Precision Door because of the ability to call on Sunday evening when our garage door opener failed. A technician was promised to service the opener the next day. Our technician was John Franks. He called to let us know when he would arrive, and he arrived when he said he would. John Franks was professional,knowledgeable, friendly and extremely thorough. He did an excellent job and I will, definitely, recommend him to anyone who needs this service! Thank you!
Julie Martin
John Franks Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I was pleased with the service. John arrived on time, explained the worn out parts and what could be done to make my garage door work efficiently with a lifetime warranty. Also the technicians are well trained and the website showing their photos makes this a friendly company. There were many phone numbers listed for Precision which confused me but I was able to make an appointment easily according to my schedule.
Karen Lewin
John Franks Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Mr. John Gilles from Precision Door came out to my house on only 3 hours noticed and replaced all of the parts needed to get my garage door operational again. Thanks you so much for the prompt service. Excellent work John!!
Brian Gunter
John Gilles Service Provided:
Garage Door Repair
Technician:
Review:

everything fine no problems
Jim Urmetz
Bill Adamini Service Provided:
Install Garage Doors
Technician:
Review:

Great service! John Gilles took his time and trouble shot to find the problem. Found the problem and gave me the options I had. Very pleasant.
John Koshel
John Gilles Service Provided:
Garage Door Repair
Technician:
Review:

I have have to say I was really impressed with the whole service. The customer service department was able to set up an appointment very quickly. John called 15 minutes ahead and arrived promptly. He was congenial and professional. He genuinely showed enthusiasm for his work. I was worried that he would not be able to open the door as it seemed frozen to me and there is no window or side door to allow access inside, but when he was able push one side of the garage door in there was a metallic pop followed by the door opening. I had to resist going into Don Rickles mode; "What are you, some kind of garage door chiropractor?" But John looked around and made a recommendation. He explained why he was recommending certain things and how he would do them. He also never used any jargon and was clear and concise in his language. His work was done promptly and thoroughly. I highly recommend this company.
Andrew Schley
John Franks Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Selected Precision after doing research on service and value. Super impressed with ability to assess my door within an hour. Phone support was outstanding. Technician inspected and assessed repair quickly and was very professional. Door was temporarily repaired to allow use and a well informed decision to replace and upgrade the door was made with good recommendation and information. Very pleased with what appears to be a very well run company.
Dan Gallagher
John Franks Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Couldn't have better service! We felt very confident with the technicians knowledge! PLEASE give Zoran Jovanovic the recognition he deserves!!
Robert & nancy Engelman
Zoran Jovanovic Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

I have been very impressed with Precision, and their business philosophy. The customer definitely comes first with Precision. They are available whenever you need them. Our door spring broke, and we were basically unable to get our cars out on a Saturday night. I got in touch with Precision by chat room, and was able to get the door fixed on Sunday morning. I don't know of another garage door company that offers that kind of service. Later we decided to replace the whole door since the one we had was builder's quality, and we wanted to upgrade. The new door was professionally installed and we are very happy with the whole process.
Tom Hoesman
William Coad Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Car was trapped in garage, came out same day no extra charge. Called ahead as promised. Got to house at the exact estimated time. Tech was friendly, gave me repair price up front and worked quickly. Received a thorough invoice and Inspection checklist in my email I was very satisfied and will call again when needed. Thank you
Kim Thomas
John Franks Service Provided:
Garage Door Repair
Technician:
Review:

Anthony is a great representative for your company. He was informative, efficient and courteous. We appreciated the phone call telling us he was 5 minutes away giving us a chance to "contain our dog". The work was completed within an hour so that we could continue on with our day.
Robert Kazimore
Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Nothing but praise for the technician John.
Jim Kotlyn
John Gilles Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Paul did a great job. Figured out exactly what needed to be done, explained it to me to my satisfaction and got the job done quickly.
Robert Hager
Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Very satisfied. Late in the day on Memorial Day my garage door would not open, either with the opener or manually. When I called Precision the following morning I was able to schedule a technician for the same day. I received an email confirmation of the appointment which included the name and photo of the technician, Will Coad, as well as his reviews. I found this extremely valuable not only from a safety standpoint but also as a consumer to be able to read what others said about their experience with this technician. Will called ahead of the scheduled appointment to see if I was agreeable to an earlier time as he was in the area. This worked out well for me since I could not get my car out of the garage and I needed to be somewhere in the evening. I felt Will gave me an honest appraisal of the situation (broken spring) and did not try to push me into purchasing a new door or opener. I am a senior citizen on a limited budget and a new door or opener is just not in the cards right now. I would call Precision again should the need arise.
MMC
William Coad Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Our experience with Precision was excellent. We found them on Angie's List. Z was our service rep and he was great. We would recommend them to anyone who appreciates great service and quality workmanship. Bob & Mary Lou Evans
Bob Evans
Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Only took thirty minutes to get the job done!
James Roseman
John Gilles Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My garage door broke twice, and the same guy fixed it twice. This third time I was not going through that again. I decided to in professionals. The repairs I needed was explained, and I was given 3 choices to choose from. Tech.name was WILLIAM COAD. William did a great job...5 stars*****
Ronald Thomas
William Coad Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

John did an excellent job, he was very helpful and gave me some much needed advice about my garage door. I will be using Precision in the near future.
Carmella Allen
Ryan Freeman Service Provided:
Garage Door Repair
Technician:
Review:

Good service, fixed the problem quickly and it looks good.
Robert Gorgone
Brad Buzzelli Service Provided:
Garage Door Repair
Operations Manager:
Review:

Zoran was great. He beat me to my house, called with notice, and explained everything clear. Quick service and warned me about things to keep an eye out for. Door works great, much quieter too
William Butterfield
Zoran Jovanovic Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

5 star
Ken Deinanger
Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The service and the quality of the work is a 5/5. The spring broke in half and we actually bought the entire commercial mechanism. John Franks is outstanding, explaining everything he does, has company uniform on and a badge, fully insured, this was our 2nd experience with Precision. From the first call with Amber who sounded very professional, and your 24/7 service which is so critical when in need, to the technician calling me when on his way, and was on time, I would definitely recommend your company. I would ask for John Franks again, Thank you so much, Gene Sokol
Eugene Sokol
John Franks Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

friendly tech new what had to be done, and completed job in timely way
Raymond Smedley
Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Technician:
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