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Read what people are saying
about Precision Garage Door in:

Elyria, OH

Precision Garage Door of Cleveland
has received 31 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

Arrived early very professional. Completely jod quickly.

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John Gilles Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

New Door Consultant: John Gilles
Review:

I was searching for a company to fix my broken springs on my garage door. There's a local one by my house that has nothing but terrible reviews. I saw Precision Door was highly recommended so I gave them a call. They scheduled me an appointment for the next day! They even arrived early! The technician Paul was friends and completed the job in about 20 minutes. Another thing they do is send you a picture of the person coming to your house. That was pretty cool. Fantastic work!

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Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Technician: Paul Broschk
Review:

Technician was on time and very professional… Diagnosed our issue and had us back in business in less than an hour… We would definitely recommend Precision Overhead Garage door…

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Paul Broschk Service Provided:
Garage Door Repair

Technician: Paul Broschk
Review:

My apt was made very quick after another company cancelled twice. Very professional, polite and got the job done.

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John Franks Service Provided:
Garage Door Opener Repair

Technician: John Franks
Review:

One word; OUTSTANDING! You know you have been there from time-to-time. Maybe it is a car issue or something that you just are not knowledgeable about? You go to a shop or have a service call and have no clue what the Tech is talking about or if it is even needed. Your item gets fixed but you just can't shake the feeling that you were overcharged and taken advantage of. I used another garage door company at my business a few months ago (Because they were local and advertised on TV) and was very disappointed with up-front estimate and a charge by the hour/minute type scenario. So, I recognized that I should do more research prior to calling any local repair company. I had a spring snap on my home garage door. Easy to identify but that was the extent of my repair ability on garages. After some due diligence, I chose Precision. Quick response? Check. Live person when you call? Check. An explanation of what to expect, a convenient time window and call ahead service when in route? Check. The Service Tech, Zoran was outstanding. He educated me and pointed out several items to keep an eye on to prevent future issues without trying to sell me anything but what I absolutely needed. He gave me a reasonable up-front quote and SURPRISE! There were no surprises. It cost exactly what he quoted and he was finished in about 30 minutes, even though it was a lot more severe than just a snapped spring. He pointed out the American made, powder coated springs that he used and demonstrated certain aspects of the door that would help me maintain it for years to come. The company is very accommodating and my experience with Zoran was that he is welcome back as a friend anytime. Polite, professional and apparently extremely knowledgeable in every aspect of door repair. If you need any type of help with a garage door or garage opener- I highly recommend Precision. When you feel like you just got punched in the gut because your garage door broke; the last thing that you need is to get raped on a price that you have no clue is fair or not. Precision provided excellent service at an unbelievably fair price.

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Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Zoran Jovanovic
Review:

Bill Adamini was very personable and knowledgeable!! He knew almost immediately what was wrong with my opener and that it was out dated. He offered several options and installed a new opener very quickly. He explained how to use the new opener very thoroughly. I wouldn’t hesitate to use him and Precision Door Service again.

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Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Bill Adamini
Review:

John was very friendly and professional. Explained my options. And installed in just a little over an hour. Would recommend highly.

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John Franks Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: John Franks
Review:

I have no complaints about the technician whatsoever. Bill came earlier than I expected, worked faster than I expected, and delivered more value than I expected. Will definitely call Precision if I need work done in the future.

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Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
Review:

Needed to replace weather stripping and bottom seal on two garage doors. Work was done in a timely manner and the technician did a great job! I'm working with an exterminator to eliminate a pest problem and they asked me who I had fix the garage doors because they were impressed with the quality of the workmanship. Thanks precision!

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John Franks Service Provided:
Garage Door Repair

Technician: John Franks
Review:

Bill fixed our garage door on a Sunday. He was prompt, polite, and did an excellent job. He installed a keypad also. We are very happy with the work. Would recommend.

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Bill Adamini Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bill Adamini
Review:

Paul did a great job. He quickly installed the new system. He reviewed all the features and made sure we were completely satisfied. I would definitely recommend Precision.

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Paul Broschk Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Paul Broschk
Review:

Having your torsion springs and cables snap the day after Christmas would make a Grinch out of just about anyone but the excellent customer service and expertise of our technician John Gilles had us smiling in no time and feel confident and satisfied with our purchase. John was patient with our questions and worked in below zero conditions with complete professionalism and pride in his workmanship. Always nice to find a company with workers that take pride in excellent customer service...John took away all the scraps and broken parts and explained all he repaired on the door and springs along with explaining how to use the new opener to maximize our purchase. Thanks John Gilles and Precision Door for a quality product and fantastic workmanship.----Craig and Arlene Aulisio

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John Gilles Service Provided:
Garage Door Repair

Product:
Springs

New Door Consultant: John Gilles
Review:

They covered warranty on garage springs. Very nice people, service tech Will was polite and trustworthy to leave him in the garage alone. I'm very happy with the service.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Tech very knowledgeable about our "old" wood doors. Noted issues with the opener and advised on maintaining our doors. Good person to work with.

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Zoran Jovanovic Service Provided:
Garage Door Repair

Product:
Springs

Technician: Zoran Jovanovic
Review:

I called late on a Friday and Zoran was there within the allotted window. He was very knowledgeable and described in detail what needed fixed. Since he didn't have exactly what was needed, we scheduled for Sunday morning and he was done with all of it by noon. The garage hasn't worked that well or quietly since we've been here. Thank you very much!!!

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A Response from: Jim Boland

Mr. Kretovics, Thank you for your business! We appreciate it very much. Please do not hesitate to offer a good word to family and friends!

Zoran Jovanovic Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Zoran Jovanovic
Review:

Bill was prompt and profession. He did a through inspection to make sure there were no other issues. He then explained everything that needed to be done, and showed my options and the cost for each option. He inspected, installed new springs, a new garage door opener, and explained how the new opener worked in less than 1 1/2 hours. I would recommend Precision Overhead Garage Door Service for all your garage door needs.

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A Response from: Jim Boland

Wendy, We appreciate your business as well as any recommendations to family and friends. Please do not hesitate to contact us in the future.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: Bill Adamini
Review:

Both Bill and Ryan were courteous and professional and did an excellent job. Will be a return customer if the need arises.

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Bill Adamini Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Bill Adamini
Review:

A spring broke on my 54-year-old 300 pound wooden garage door. I called for service and was given a 4-6 PM window the same day. Zoran called around 3 to see if he could come earlier and arrived at 3:30. He estimated 1-1.5 hours and had to work in less than ideal conditions in my garage. He replaced the center bearing because the new springs wouldn't fit older bearings and replaced both cables since one had frayed. He originally quoted $550. He ran into a problem with the cable slipping off due to worn grooves in the pulleys. He said it would be $60 for 2 new small pulleys (newer larger ones wouldn't fit). The total repair ended up taking about 2 hrs 15 min. The door works great now. I deducted one star because the bill ended up $650, which I thought was a little high and was expecting $610. Labor and tax charges are not shown, only parts prices which apparently include the labor & tax. The work is guaranteed for 1 year Precision sends an email with pictures of the technicians so you know it's not an imposter.

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A Response from: Jim Boland

Mr. Bainbridge, Thank you for providing a review of Precision Door as well as the service you received from our technician, Zoran. We appreciate your taking the time and look forward to any further help with your garage door. Please take an opportunity to recommend family and friends; all referrals are always welcome and appreciated.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Technician: Zoran Jovanovic
Review:

Bill did a great job. He was quick and efficient but also answered all my questions, explained what he did and the paperwork. I wish all service people were as skilled as he was.

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A Response from: Jim Boland

Patricia, Thank you for taking a moment to provide a review of the service you received from Precision Door. We are very pleased Bill was able to make the repairs and give you peace of mind that your garage door is working to the best and safest abilities.

Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Bill Adamini
Review:

Our service technician Paul was extremely nice, professional, and helpful. We were so grateful that he was able to come on a Saturday to fix our garage door, and we were very satisfied with the work he did.

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A Response from: Jim Boland

We appreciate your taking the time from your busy day, Ms. Vizzuso, to respond to the review request. Please feel free to call at any time should you need further garage door service. Thank you, again!

Paul Broschk Service Provided:
Garage Door Repair

Technician: Paul Broschk
Review:

I called the emergency number for Precision Garage Door at about 4am on a Sunday to say that my garage door had been hit, broken, and was stuck half open, with my car trapped in the garage. By 8am on that same day, Paul arrived at my house and was able to get my car out of the garage and was also able to close the garage door completely to keep thieves and critters out until my new garage door arrives. He said it will be within the week that I get my new door! Talk about quick response time and service! I couldn't believe I got a service company to respond so quickly on a Sunday!!! I've used Precision before, and will always use them, recommend them, and sing their praises. The repairman who came to my house, Paul, was friendly, professional, and quite helpful when choosing a new garage door. (The old one could not be fixed due to having been hit so hard.) Paul also was able to calm me down because I was quite upset about the damage done to my home. (Side note: Paul is great with dogs! I really appreciate it when service workers don't expect me to lock my dogs away!) In the end, I wish no one had hit my garage door with their car, but since I couldn't undo the damage, I was beyond satisfied with the service provided by Precision Garage Door Service. 5 star rating!!!

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A Response from: Jim Boland

Thank you, Ms. Rich for your positive feedback of our company and our technician, Paul. We believe all sorts of things can and will happen on any day of the week-Sundays are not excluded from emergencies and we are very pleased Paul was able to get your home quickly to help with your garage door. Please be sure to contact us in the future should you need anything more with your garage door needs. We truly appreciate loyal customers like you.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Paul Broschk
Review:

I chose Precision Door Service for our broken spring because they have same day service. The technician Dave arrived quickly and was very polite and informative. He explained step by step what needed to be repaired. He was finished when he said he would be and did a great job. Also, it was great that Precision shows you who the technician will be ahead of time so you feel safer. I definitely will recommend Precision Door Service to others.

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A Response from: Jim Boland

Thank you, Ms. Popovich for your feedback. It is our goal as a company to ensure our customers have all the correct tools to make a sound decision on what repairs might be required for the safety of you and your family. Thank you again for recommending Precision Door to friends and family!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision came out to repair my door back in 2008 . They came out told me the repairs they also told me it wood be better to replace the door because of efficiency. There door tech are great to work with let alone nice to speak with . I give them a solid 5 Starr . They also had to come repair a spring today for me 6/22/15 . The tech bill was once again awesome told what I needed repaired in a swiftness awsome I would not do business with anyone else. They have my business and I would references them to everyone. I called them today at 9:40am today they had a tech at my door by a 11:00 am wow what type of service is that awesome. 5 Starr all the way ..thanks Precison.

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Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
Review:

Thank you Will for your fix-up on our garage door, .You were professional and pleasant during your time at our home.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Pallardy. We do our best to provide prompt, professional and courteous service to our customers.

Service Provided:
Garage Door Opener Repair

Review:

I want to thank you for sending Bill Adamini to our home to work on our garage door this morning. He surely knows his business. He explained everything that needed to be done to bring my garage door up to working well. He gave me choices as to what should and could be done. He answered all my questions. He was so pleasant to have as a repairman. As a customer who arranges for a repair service to come to his home, to be honest, I was never quite sure what kind of repairman I was going to get. After several less than happy circumstances with less than professional repairmen, my wife and I joined Angie's List. You and your company are so highly rated in Angie's List that we selected you for our repair. Your repairman lived up to and exceeded the reviews of Angie's List. Bill represents you well and I want you to know that it was a real pleasure having him at our home today. My garage door hasn't sounded this good in the twelve years we have lived here! Sincerely, Dr. Michael J. Peck

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Peck. We should thank for allowing us into your home to provide service. At Precision Door we want to raise the level of expectation of the whole service industry. Because of some many instances of unhappy homeowners we are fighting an uphill battle, but with quality people such as Bill, we can make a difference. Please share your experience with others.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
Review:

Paul did an outstanding job with our garage door repair. He was able to successfully complete the task in a short amount of time and was very informative with my wife and I about everything he was doing! As a first time customer I can say I will be choosing Precision from now on!

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Graney. We encourage our technicians to explain how a garage door and provide the best possible solution. We hope that you will always be a loyal customer.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
Review:

Ryan and Nick were professional. They answered my questions. I felt they were like new friends. I am impressed with their service.

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A Response from: Jeffery Ware

Thank you the speedy response Mr. Pfeiffer. We do our very best to provide courteous and professional service to our customers. Thank you for choosing Precision Door.

Service Provided:
Garage Door Repair

Product:
Opener

Review:

Serviceman showed up promptly at scheduled time. Very professional. Explained all our options. We ended up purchasing the liftmaster 8550. My only negative and certainly does not reflecr on Matt was in looking at he options I did not realize it would be an extra charge to hook our opener to the internet which I would have liked. Other than that very happy with this company.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Wagner. We read all of the reviews, in some cases it gives us the opportunity to better serve our customers. As a result of your feedback, we will make it clear to homeowners that there is a charge to connect to the internet. Hope that you realize it is well worth it. Thanks again for your feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Review:

Same day service was great

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A Response from: Jeffery Ware

We actually do provide 7 day 24-hr emergency service as advertised.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
Review:

When Bill Adamini called, my husband was not home yet. When I told him the problem with the garage door, he responded professionally yet spoke like we were old friends. On arriving he went over all the check points with me and explained and showed, in detail, what needed to be replaced anjd also about the warranty. He is very informative. After given the cost, I chose the garage door to be rebuilt. When my husband arrived they spoke alone. We both agreed he acted professionally yet friendly and outgoing. He has knowledgeo of his job and worked on the door until it passed his inspection and ours. He is conscientious and definitely an asset to Precision Garage Door. We wish him and his wife the best and congratulate them on the baby girl. Nancy and Rick Tylicki

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A Response from: Jeffery Ware

Thank you for your feedback Ms. Tylicki. We Stresss to all of our technicians to explain thoroughly how a garage door should work. That enables our customer to make a well informed decision. At Precision, we know that the best way to fix a garage door is to rebuild it and never have to worry about it again and we guarantee it for life.

Bill Adamini Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bill Adamini
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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125