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Read what people are saying
about Precision Garage Door in:

Lorain County, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 347 reviews, averaging 4.94 Stars:
Review:

I contacted Precision about an issue I was having with my garage door. It was stopping about 3/4 of the way up on some of the openings. A tech came out to look at the situation and told us that we had a builder grade door and that the door was flexing too much from use and he would recommend replacing it. The garage door and home are only 3 years old, so we had a hard time believing that it was because of the door, but he was adamant that was the issue. We decided to pay over $1300 to have a new door installed that they said would fix the problem. The day after I had the new door system installed, I went to leave for work and hit the opener, it stopped 3/4 of the way up again. I called Precision that morning and let them know that the door wasn't the issue and I was not happy about spending the money I had on a whole new door system(that i didn't think was the problem in the first place) and it still didn't work. Precision told me they would come back out and look at the situation again. The tech came out a week later and told me that it must be the opener and that it needed replaced. So, we had him replace the opener. Within two days of the opener being replaced, the garage door stuck again. I again contacted Precision and they sent somebody out a week later to evaluate the situation. The tech claimed that he didn't know what the problem could be, and said that maybe my kids were pushing the buttons when the door was opening. I thought he was joking, but he was not. I have called Precision over a dozen times in the past few months explaining the situation, and the call center says that someone will be in contact. Nobody will even give me the courtesy to return a phone call. I am extremely disappointed in this company and would not recommend them in the future. If there is an issue that they don't understand, expect them to give up and leave you high and dry without being about to contact them or speak to anybody.
George Fox
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I was absolutely satisfied with the prompt, quality service provided by Paul, the technician. He took care of the sensor problem plus replaced the garage door bearings that were ready to bust. He explained the problem easily and patiently. I would hire Precision again in a heartbeat!
Sharon Loeser
Service Provided:
Garage Door Repair
Product:
Springs
Review:

My technician John was very friendly and very knowledgeable about the garage door repair needs. He fixed our garage door in a short amount of time and it works amazing.
Chad Dennis
Service Provided:
Garage Door Repair
Review:

Will was fast & efficient . Very competent. Would hire them again.
Peter Baloglou
Service Provided:
Garage Door Opener Repair
Review:

THANK YOU! Bill, my tech was pleasant and knew what he was doing. Explained everything he was doing as well. He was called here to fix another problem from another company, and he did it when the other company said there was no problem. Door was not hanging correctly from getting both springs replaced by another company. When called back to fix issue, other company said there was no problem! Bill saw the problem with the door and fixed it. Thanks Bill. Goodbye 'other' company!
Marilyn Farmer
Service Provided:
Garage Door Repair
Review:

To be honest, we just Googled "Garage Door Repairs" and started calling around. When I brought up your site, I read nothing but GREAT reviews! My husband called you guys @ approximately 11 a.m. and set up an appt with Anthony between NOON and 2 p.m. - I posted a pic of our clock and a pic of the Precision van in our driveway and posted it on FaceBook. We were VERY impressed with that! First, that he could even come here TODAY and also that he called 5 min before noon and said he'd be here in 5 minutes and he was! at NOON! He was VERY personable and knowledgeable and very quick at getting the job done. He finished at 1:25 p.m. He had called Paul (another technician there) to bring some parts that he needed and he arrived within a very short time! What a nice guy he was, as well. We actually had a little "concert" going on out in the garage and we are BOTH great music lovers, so we were having a great time with them while the work was being done! Our day started out "not so good" and after all the laughter we shared with them and seeing the type of work they do and how efficient they were, they made our day! They're very talented at what they do! When Anthony was all done and ready to walk out the door, he looked down on the garage floor and said, "Oh wait a minute, there's a piece of tape on the floor" and he bent down and picked it up and threw it away! They left the garage just as it was before they arrived here. We would HIGHLY RECOMMEND this company for SURE! On top of that, as they were pulling out of the driveway, my phone rang and it was their supervisor Brad that lives in our subdivision and he was SO exceptionally nice and treated us well! We had NO idea he lived here when we set this appointment up, so it was meant to be! A big, huge THANK YOU to your entire company and to Anthony, Paul and Brad, as well. You have asked why we chose your company and the reason was because you could come here in a couple hours after we called you, but we are SO glad that it turned out that it was YOUR company! We'll definitely give your name to anyone needing your services! We no longer have the type of springs or rollers that were on our door (the Master Torque system) and had Anthony upgrade everything we needed to have the better springs and better rollers, etc. We loved that there is a LIFETIME WARRANTY, too. Yes, we also liked everything else you had on your website, (i.e.) the drug tested employees and the employee background checks, but the SAME DAY SERVICE (especially within hours) is what sold us on your company! :)
Mark and Sandy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great customer service, John was an excellent technician and very professional from start to finish. Everything was fixed quickly and they worked around my schedule to get my door fixed! I recommend this service.
Jason Suter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

John was knowledgeable and friendly We will definitely call Precision Garage door again
Kim Marron
Service Provided:
Garage Door Opener Repair
Review:

My son-in law had work done with you I bought a new door & opener system
Bill Rupp
Service Provided:
Garage Door Repair
Review:

My garage door was in need of repair. I contacted Presicion Door after locating this company via yellow pages and reviews on there web site, decided this was the right company for the job. Anthony Wise was the technician sent to repair my door. He called prior to appt and stated he could be there earlier then he was scheduled to. He advised me of what repairs was needed and fixed my door promptly. He was very polite, friendly and knowledgeable. Would call them for any future repairs and would highly recommend them to family and friends. Thank you Anthony, you are a true professional.
Charlene Michael
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service and a very skilled tech. 5 star all the way.
Gary Holbrook
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

AGAIN PRECISION CAME THRU IN A VERY MUCH NEEDED PINCH!! CANNOT THANK THEM ENOUGH!!! AWESOME FAMILY OF SERVICES GUYS!! HIGHLY RECOMMEND!
Eric Michael Walker
Service Provided:
Garage Door Repair
Review:

Anthony came in new what he was doing and did it in a very timely manner. Very friendly ,courteous and knowledgeable. he did a nice job. Unfortunately, he was only here for 10 minutes and it cost 130.00. I should have checked for an estimate
Fred J
Service Provided:
Garage Door Repair
Review:

I purchased service and a keypad entry installation from Groupon and they came out the very next day and explained the condition of all parts connected with the operation of my garage door. Will, the very professional installer, was very honest and made suggestions on parts that should soon be addressed and the important role they play in a well balanced door operation. Would highly recommend them for any garage door service
Becky Szentpetery
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Same-day service by Paul for our broken garage door spring was awesome. He went over the least costly option. Then when we decided to upgrade the old garage door, he helped us get top quality carriage doors that we always wanted! 5 star experience. Can't wait for the doors!
Avery Johnson
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Garage door would not go up. Selected precision door based on excellent online reviews. Service was excellent. Very professional technician replaced door opener. I highly recommend Precision Door.
Nancy Haas
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Bill fixed our garage door on a Sunday. He was prompt, polite, and did an excellent job. He installed a keypad also. We are very happy with the work. Would recommend.
Joan Hufstetler
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The gentleman that came out was fantastic! Will explained things thoroughly and in terms I could understand. He was quick and efficient and the door works perfectly now. I would recommend Precision Overhead Garage Door to anyone
Erin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I am totally pleased with my garage door repair. Paul was so kind and efficient. I would recommend him to anyone that asked.
Nancy Plain
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

I've used the Precision team before so naturally called them when our garage door stopped working. Thanks to the courteous responses I received a repair person was at my house in three hours. He arrived even sooner and within an hour replaced two important parts and my garage door and it worked again!
Marlene Merrill
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Now I have an excellent Garage Door Opener and I had a very good time talking to Paul. He is an excellent professional and very friendly. And...….He loves Nespresso Coffee like me. I always will recommend a professional like him.
Luis Alvarez
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Bill was out to our house today and completed a tune-up, replaced weather stripping on both garage doors and assured us all is in good working order, as requested. He called in advance of our appointment time to provide his ETA, was very courteous, as usual. This is the second time we have used Precision,. Also my daughter and son-in-law had a similar good experience several weeks ago. Thanks Bill
Michael Johnson
Service Provided:
Garage Door Repair
Review:

THIS GUY Bill Adamini!!! Excellent Experience! Great Representative for your company. Extremely Pleased. Great work ethic and attitude. Fast and focused on the job. He made me feel like I have known him for many years and he was done in a flash. HIGHLY RECCOMMEND YOUR COMPANY AND BILL ADAMINI!!! THANK YOU!!
Eric Michael Walker
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Paul did a great job. He quickly installed the new system. He reviewed all the features and made sure we were completely satisfied. I would definitely recommend Precision.
Ed Latsnic
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Anthony Wise was very knowledgeable, helpful, and efficient. Antoney fixed the issue in no time and provided me with all the information I needed. It was easy to set up the appointment and it was nice that they service during the evening. This is my first time using Precision, and it will not be my last. I will share my experience with my friends and family. Thank you Anthony for going above and beyond.
Celia Contreras
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you for the excellent work.
Loy Wiley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We moved into our new home only to discover the previous owners had left us no working garage door openers. John came out the next day and got us set up with two working remotes and programmed my husband’s car, too. While he was here, he also inspected the system and noted the door had been backed into a few times and that was why it made so much noise. Although he did sell us the necessary door replacement, he also pointed out the motor was still in good condition. I appreciated his honesty. I would not have been the wiser. He also reminded me to check the home owners association architectural standards. Good thing he did because the first one I had picked out would not have been accepted.
Katherine Barney
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I called to have a spring replaced on my garage door on a saturday night. i called first thing on Sunday and Zoran came out the same day. Very nice and told me the price up front. Also gave me suggestions for future service i might need. Would recommend your company to any one in need of garage issues.
Gayle Andrijowych
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Unfortunately, our garage door spring broke on Labor Day weekend. The company we used prior was closed. We read reviews about Precision and they were excellent. We almost didn't go with Precision though, because we like employees of companies to have time off, so we hope you treat them well for their dedication and expertise. We had Zoran come to our home. He was extremely knowledgeable and explained what we needed and why. We really needed 2 springs for our door and needed new roller and bearing plate. Also, our door was too tight and he fixed that as well. Very professional and personable. 5 stars from us! We will recommend you to others.
Richard Frier
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Wow. Same day service was incredible. John (installer) explained what was needed and quickly repaired our door. I highly recommend the company and be sure to ask for John!
Sean Toddy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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