1(800) 391-2305
Call Now! 1(800) 391-2305

Read what people are saying
about Precision Garage Door in:

Avon Lake, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 89 reviews, averaging 4.88 Stars:
Review:

Just a great experience with John Gilles, as he talked us through our options, and didn't pressure the discussion in anyway.
Jim Condon
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

It was explained what was needed to correct the problem with the garage door. The work was performed very professionally. We very much appreciated the kindness with which we were treated throughout the whole process. Bill & Gail
William Smith
Service Provided:
Garage Door Repair
Review:

I contacted Precision about an issue I was having with my garage door. It was stopping about 3/4 of the way up on some of the openings. A tech came out to look at the situation and told us that we had a builder grade door and that the door was flexing too much from use and he would recommend replacing it. The garage door and home are only 3 years old, so we had a hard time believing that it was because of the door, but he was adamant that was the issue. We decided to pay over $1300 to have a new door installed that they said would fix the problem. The day after I had the new door system installed, I went to leave for work and hit the opener, it stopped 3/4 of the way up again. I called Precision that morning and let them know that the door wasn't the issue and I was not happy about spending the money I had on a whole new door system(that i didn't think was the problem in the first place) and it still didn't work. Precision told me they would come back out and look at the situation again. The tech came out a week later and told me that it must be the opener and that it needed replaced. So, we had him replace the opener. Within two days of the opener being replaced, the garage door stuck again. I again contacted Precision and they sent somebody out a week later to evaluate the situation. The tech claimed that he didn't know what the problem could be, and said that maybe my kids were pushing the buttons when the door was opening. I thought he was joking, but he was not. I have called Precision over a dozen times in the past few months explaining the situation, and the call center says that someone will be in contact. Nobody will even give me the courtesy to return a phone call. I am extremely disappointed in this company and would not recommend them in the future. If there is an issue that they don't understand, expect them to give up and leave you high and dry without being about to contact them or speak to anybody.
George Fox
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I was absolutely satisfied with the prompt, quality service provided by Paul, the technician. He took care of the sensor problem plus replaced the garage door bearings that were ready to bust. He explained the problem easily and patiently. I would hire Precision again in a heartbeat!
Sharon Loeser
Service Provided:
Garage Door Repair
Product:
Springs
Review:

John was knowledgeable and friendly We will definitely call Precision Garage door again
Kim Marron
Service Provided:
Garage Door Opener Repair
Review:

Anthony came in new what he was doing and did it in a very timely manner. Very friendly ,courteous and knowledgeable. he did a nice job. Unfortunately, he was only here for 10 minutes and it cost 130.00. I should have checked for an estimate
Fred J
Service Provided:
Garage Door Repair
Review:

Same-day service by Paul for our broken garage door spring was awesome. He went over the least costly option. Then when we decided to upgrade the old garage door, he helped us get top quality carriage doors that we always wanted! 5 star experience. Can't wait for the doors!
Avery Johnson
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Anthony Wise was very knowledgeable, helpful, and efficient. Antoney fixed the issue in no time and provided me with all the information I needed. It was easy to set up the appointment and it was nice that they service during the evening. This is my first time using Precision, and it will not be my last. I will share my experience with my friends and family. Thank you Anthony for going above and beyond.
Celia Contreras
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you for the excellent work.
Loy Wiley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Absolutely wonderful service! My double garage door would not open and I could not lift door manually. I was scheduled to pick up relatives at the airport and car was in garage! I called Precision and Anthony Wise came out that morning. Anthony called before he arrived was kind, courteous and quickly solved the problem. The spring had broken and the end bearing plates were shot. I would highly recommend Precision. This is the second time I have used this company. The last was 9 years ago.
Sandra R.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Zoran was great. friendly and professional, excellent job.
Mark Uhl
Service Provided:
Garage Door Repair
Review:

Bill Adamini efficiently and expertly replaced a broken door spring under warranty. He replaced both springs as is best practice. Did a tune up (lube and tightened bolts) and performed a balance check. Will highly recommend this business to friends and neighbors.
Kenneth Cunningham
Service Provided:
Broken Garage Door Spring Repair
Review:

My technician was Anthony Wise. He was prompt, knowledgeable and helpful. The springs on our garage door were not correct, so he replaced them and made sure they were strong enough for our door, which is very heavy. When he replaced the old springs, he went up a size and after realizing even those were still insufficient, he replaced them again at no additional charge to make sure everything was done correctly. He also was conscientious of my time and specifically asked how much time I had before needing to get to work.
Jonathan Edel
Service Provided:
Garage Door Repair
Product:
Springs
Review:

John was here within 45 minutes of my initial call. Showed me what happened and what needed to be done. He was very professional. Although my initial thoughts on the price was surprising. Once he explained what needed to be done I understood. I am having the work done tomorrow. But I’m pleased with the service so far.
Don Kopp
Service Provided:
Garage Door Repair
Review:

Awesome job. Had total confidence in Zoran. Garage door was better when he left than before it broke. he gave us advice to make our openers work better without trying to sell us new ones.
James Simon
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very happy with Zoran’s work and professionalism. Thank you.
Mike Mcmahon
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Our old opener was installed in 1995, so time for a new one as it was no longer working. The technician (John Frank) came out the next day after calling for service. After explaining the new opener features and cost, he said it would be 1 hour to install, and it was. Felt bad he had to work during this really cold spell we're having. Everything works fine, so quiet compared to the old one, also we're able to open the garage with our smartphones.
John Carreon
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Paul repaired the broken garage door springs. The work was explained to me as well as the parts needed and complete cost. The work was completed in a very timely manner and all the debris from the installation was removed before Paul left. I am very satisfied with the job.
Suzanne Gustetic
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service and very friendly. We were very pleased with everything.
Holly Krupitzer
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Bill was very professional, on time and pleasant.
Richard Mcclellan
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

Even though we called late in the day, Precision was out at the house within 2 hours of my call. Great to see a sense of "urgency" in a supplier.
Michael Albanese
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your technician, Bill Adamini, called ahead and arrived right on time. He tightened springs, adjusted opener, replaced and lubricated rollers. During his inspection, he found a bearing that had seized and was wearing the bar the springs were on. He replaced the bearings. The garage door works great! Excellent service and work.
Dave Morton
A Response from: Jim Boland

We are very pleased that our technician, Bill, was able to get your garage door repaired quickly and thoroughly. Please let us know at any time should you need any further work on your garage door.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

5 stars! Bill Adamini did a great job on repairing our broken garage door. He was prompt and courteous and explained how a spring had broken and then gave me a couple of options for the repair. He was very knowledgeable and answered all of my questions. He also spoke with my Home Warranty company and helped me receive partial payment for the repair. He explained in detail all of the work he had done and how to keep it operating smoothly in the future. As he was leaving he even brought up my trash can from the curb to my home! Great Service! Will definitely recommend your company to friends and neighbors. Thanks again for solving my garage door issues on the same day I called.
Jeff Weber
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great job by Bill Adamini. Explained everything thoroughly and completed the work on time.
Bill Zaubi
A Response from: Jim Boland

Mr. Zaubi, Thank you for taking the time to send us a review! Please feel free to pass along a good word to family and friends.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

My experience with Precision Door Service was absolutely outstanding. I called in for an issue with a broken torsion spring at 8:00 AM and Zoran Jovanovic was at my house before 12:00. Zoran had the garage door operational in no time, replacing both springs and verifying the functionality and balance of the door. I will recommend Zoran and Precision Door to everyone.
Bob Christmyer
A Response from: Jim Boland

Mr. Christmyer, We appreciate your taking the time to submit a review of the service you received from Precision Door and our technician, Zoran. Please do not hesitate to contact us should the need arise in the future!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Will showed up on time and in good spirits. My husband got a very informative review of our garage door issues and we went ahead with the repair. Will was personable and knowledgeable and got the job done in the amount of time he said it would take. We would recommend this company to others.
Liz Illenberger
A Response from: Jim Boland

Liz, Thank you for your review and future recommendation. We appreciate customers like you and look forward to helping in the future with any of your garage door needs.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Fast, competent, fair, and friendly. Zoran patiently and comprehensively explained all options and was genuinely concerned about my family's safety and wallet! Love the warranty. Highly Recommend. Thank you
Kelly Wilber
A Response from: Jim Boland

Ms. Wilber, Passing along a thank you for your evaluation of our company as well as Zoran. Thank you also for referring us to family and friends. Please do not hesitate to contact us again for all your garage door repair needs!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

5 star service. Garage door working perfectly now!
Edward Willkomm
Service Provided:
Broken Garage Door Spring Repair
Review:

The serviceman, Dave, was very polite and thorough in evaluating our garage doors. The services that he performed were done only after he showed me what the problem was, and how it would affect the function of the door and got my consent. He could even tell that last winter our door had frozen to the ground! The repairs made a huge difference in how smoothly the doors work, and they work so quietly now!
Jane Coniam
A Response from: Jim Boland

Thank you, Ms. Coniam for your feedback. We appreciate customers like you and if there is anything we can help with in the future concerning all of your garage door needs please don't hesitate to call!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was very pleased with the whole process. John Franks the technician was very knowledgeable and very helpful. John installed the new opener and recommended we replace the rollers. I was very impressed on how he installed the new opener because we have a Screen Solutions he had to work around. We purchased the Liftmaster unit and couldn't be happier. Much quieter than Genie.Thanks again.
Garin Kroll
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Next Page