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Read what people are saying
about Precision Garage Door in:

North Royalton, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 70 reviews, averaging 4.94 Stars:
Review:

I have been very impressed with Precision, and their business philosophy. The customer definitely comes first with Precision. They are available whenever you need them. Our door spring broke, and we were basically unable to get our cars out on a Saturday night. I got in touch with Precision by chat room, and was able to get the door fixed on Sunday morning. I don't know of another garage door company that offers that kind of service. Later we decided to replace the whole door since the one we had was builder's quality, and we wanted to upgrade. The new door was professionally installed and we are very happy with the whole process.
Tom Hoesman
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Bill did a great looking at our door problem and explained our old wooden door is starting to fall apart from the rain/snow. The door is holding water and swollen. He suggested we remove the rot from the frame of garage door. He also suggested we replace our 2 1/2 car garage door with a new light weight steel door. Our wooden door weights 2 - 3 x more than steel door. Wood door is making garage motor work harder.
Dave Brosky
Service Provided:
Garage Door Repair
Review:

We were so happy with our new opener installation! John was knowledgeable, helpful, and did excellent work. We will never use anyone else.
Brian Howell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

All was as advertised. Zoran did a great job in explaining our options, and when we made a choice, he installed new springs and a new opener right away. He showed us how to use our new controls and made sure they worked before he left. He also told us items we did not need to replace and some that are not necessary but may make the opening / closing process smoother.
Paul Contoveros
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Precision is always quick to get to my house when I have an issue. I’ve required a second visit from the tech to tweak something a couple of times. He comes promptly and addresses the issue. No complaints.
Jodi
Service Provided:
Broken Garage Door Spring Repair
Review:

Paul arrived as scheduled. He was helpful and efficient. Work was completed with care. Thanks.
Jen
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Paul Broschk was my technician, and he was fantastic! He helped me out twice, first helping me get into my garage that wouldn’t open and he came out again the following weekend (in the middle of a blizzard) to rebuild my garage door system. He was courteous and prompt and I couldn’t be more pleased with his level of service. I will highly recommend Precison and Paul to anyone in need of assistance with their garage. Thanks again!
Megan Bates
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Paul called ahead and arrived earlier than was scheduled. Very professional and explained the differences in the openers and their warranties. He was concerned about not hurting my motorcycle in the garage and kept me appraised of his progress. New opener works quietly and smoothly. He answered all my questions about the remotes and the keypad. Pleased with this install and VERY pleased with Paul. Will do business with these people in the future. Thanx. Jeff
Jeff
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

After making calls twice to the company that installed our last opener 16 yrs ago and not hearing back before they closed to set up an appointment with called Precision. They were kind, courteous and set up an appointment for the very next afternoon. Bill, the technician, called and said he would be there in 15-20 minutes and was very timely. He figured out the issue right away and strongly suggested replacing. He was done within an hour with installation. Showed me all the in and outs and helped program everything. I told him we had a coupon and he offered us a better one and even checked over garage door and oiled it. He made sure my husband and I had no questions before leaving and promised if we need anything in future to call they will be out ASAP. Highly recommend the company.”
Helen Limberg
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Anthony was very knowledgeable and helpful in our decision. Finished fast and effective.
Tom Baltakis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Dave came right on time and called 25 mins prior to his arrival. He is a very nice man and did an excellent job. I was pleased to meet someone who wanted to do a good job. It is very rare in todays service industries.
Charles Workman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

We had our garage door serviced by precision door a few years ago and had great service then. Recently the door which is 25 yrs old showed signs of stress and Ryan explained in detail the repair and replacement costs. We decided to replace the door and opener and are completely satisfied with the Olympiad door and new opener. Ryan did a great job installing it and we couldn't be happier! Would recommend this company highly!! great people! Great product.
Gabriel Bedocs
A Response from: Jim Boland

Mr. Bedoc, We very much appreciate loyal customers such as yourself. Thank you for taking the time to send in a review and we are very pleased everything you would expect from us has been exceedingly accomplished. The Olympiad door you chose is a wonderful door and we are sure you will have many, many years of reliability from it. Thank you again!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

5 stars! I have used Precision door for years and have always had good service. My service needs are addressed promptly. My technician this time was John. Very courteous and professional, which I think is especially important when you have someone coming to your home to work. John arrived exactly when he said he would, completed the job in a timely fashion, and provided excellent customer service, in general.
Jodi
A Response from: Jeffery Ware

Thank you for your feedback and also for your continued loyalty Mrs. Ferrini. As you well know our technicians are the best. They prompt, professional and courteous. Please do not hesitate to call on us for any future garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Review:

Excellent service with Paul Broschk. Problem resolved and explained to me. Experience with Paul in April 2015 regarding the installation of Liftmaster was also excellent. Thank you for the prompt service.
Catherine Ciryak
Service Provided:
Garage Door Opener Repair
Review:

Al did a great job, very professional and courteous, arrived within an hour of my call.
Brian Zimmerman
Service Provided:
Garage Door Repair
Review:

I chose Precision from the internet listing because one of the overhead doors was not operating. It was a good choice. Your technician, Tony Wise, found the problem in a short time. He then examined both doors and their cables, etc. and pointed out potential problems due to their age, etc. I decided to accept his recommendations and he performed the services in a very professional manner.
Donald Machovina
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

I ordered rollers replacement & Tune up of garage door through Angie's list.Technician noticed cable was ripped & needed to be replaced for extra $ 110.I agreed to replace the cable also.All work was done to my satisfaction. i will give 5 star for the service performed by technician Bill Adamini.
Satish Amin
A Response from: Jeffery Ware

Thank you for your feedback, Angies is an awesome referral source for us. The purpose of the tuneup is to ensure your garage is working properly. Kudos to you for accepting Bill's recommendation to replace your cables. Thank you for choosing Precision Door.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Great service from Bill Adamini! Prompt, professional and a great troubleshooter in frigid conditions. Highly recommended!
Dave Bargmann
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician was on time, courteous, efficient and thorough. We purchased the door from your company and had it installed by your technicians 5 yrs. ago. Had to have it serviced last year for different reason.
Zoltan Ferenczfi
A Response from: Jeffery Ware

Thank you for your continued loyalty Mr. Ferenczfi. Our goal is100% customer satisfaction.

Service Provided:
Garage Door Repair
Review:

Had the springs in our garage door break on a Saturday afternoon during a nasty snow storm. I called Precision at 2:45PM and they had someone at my house by 5:30. The technician was extremely professional and did an excellent job working on my door. I would recommend them to anyone based upon this experience
Jim Armitage
A Response from: Jeffery Ware

Thank you for your feedback Mr. Armitage. From time to time we have the opportunity to be heroes. We are pleased we were able to help you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Will Coad was awesome taking time to point out problems and options. He came as a representative of your company but left as a friend....Great Customer Service !!!!
Larry & kathy Chojnowski
A Response from: Jeffery Ware

Thank you for your feedback Mr. Chojnowski. Your remarks capture the essence of what we want to acheive. The level of customer service we provide is what separates us from everyone else. We Want our customers to become raving fans of Precision Door.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Was happy with the service! My repair was completed within 4 hours of my call.
Andy Baker
A Response from: Jeffery Ware

We are pleased your experience with Al and Precision were good. Our goal is 100% customer satisfaction.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was able to get a next day appointment, which was great for a new install. My installer was very nice and got the job done!
Deanna Roark
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Roark. Our goal is 100% customer satisfaction. Please tell others about Precision Door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Paul came to our house and quickly determined the cause of our garage door problem. He described the issues in detail and showed me different options and prices to fix the issues. We ended up going with a complete garage door rebuild and a new garage door opener as ours was about to the end of its life. It is amazing how much quieter the garage door is now with a new opener and all new rollers, bearings, and springs.
Zach Waite
A Response from: Jeffery Ware

Thank you for your feedback Mr. Waite. After Paul made his recommendation you made a very wise decision in purchasing the rebuild and new garage door opener, which I am sure Paul stressed you now have a lifetime warranty. Please do not hesitate to call if you experience any issues. We stand behind that warranty 100%. Thank you for choosing Precision Door.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

My technician, Bill Adamini, was fantastic. He knew exactly how to diagnose the problem I was having with my garage door opener, and he did it in a quick, efficient manner. He was very personable and helpful. He gave me his personal cell phone number just in case I had another issue, which I did, and he came right back to help out. He even brought in my trash cans as he was leaving!
Linda Miduri
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Miduri. We want our customer to have a good experience when we make a service call, our technicians are always willing to go that extra mile to ensure that. Our goal is 100% customer satisfaction.

Service Provided:
Garage Door Opener Repair
Review:

I really appreciate the timeliness and professionalism of your service techs. I have been using Precision since 2008 and have been very happy with the work performed and new door openers installed. I will continue to use Precision in the future and will recommend your Company whenever I can. Thanks, Al
Al Wetula
A Response from: Jeffery Ware

Thank you for your feedback Mr. Wetula. It is very reassuring to know that Precision Door has provided you with a high enough level of customer service for you to be a loyal customer. We appreciate your continued loyalty.

Service Provided:
Garage Door Repair
Review:

Even my 15 year old son who is extremely hard to impress said Paul had one of the best personalities of any technician that had ever come to our house. He was personable, knowledgeable and a pleasure to deal with. Paul explained all options in an easy to understand format and completed the work in a timely, efficient manner. He was a wonderful breath of fresh air compared to most experiences we've had. You have a gem of an employee at your company.
John Krause
A Response from: Jeffery Ware

Thank you so much for sharing your experience with Paul. We also believe Paul is an exceptiona lhuman being and are glad that he is a part of our team.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service was prompt and efficient. Bill Adamini was very courteous and and clearly explained the repair and the charges. What a pleasure doing business with Precision Door Service!
Deena Baenen
A Response from: Jeffery Ware

Thank you for your feedback Mr. Baenen. Our goal is 100% customer satisfaction.

Service Provided:
Garage Door Opener Repair
Review:

Zoran was great. he explained the problem to me very well and completed the job quickly. He was very friendly and professional.
Debra Payne
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Payne. Our goal is 100% customer satisfaction. we are pleased Zoran provided that for you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent quick service. Fixed within hours of my phone call. Employee was friendly, let me know the condition of the rest of my garage door. Highly recommend this company.
Rudy Sroka
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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