I called on Sunday, Zoran came out on Sunday. When my garage door opens, it goes to far and hits the motor with a bang and shaking. He noticed right away that the stopping mechanism was broken, however the parts that he had did not fit my old Genie. He said he would check the warehouse for the part and come back Tues or Wed. He told me to try stopping the door before it gets too close to the motor. I said OK. He asked for a deposit, witch I gave. Job not finished today, but Precision has been good to me before, so I expect the same now.