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Tony was able to fix my door

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Paul explained what was wrong with old opener, and fixed it. It now slides up and down effortlessly.

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Nice job!!

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I loved the same day service given by Anthony. He was very professional and finished in a timely fashion. I had several items replaced on my garage door.

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Installer was prompt, courteous and knowledgeable. My only issue was the cost. I was quoted $185 to replace my broken door spring but the installer said he couldn't replace just one spring so it was twice as much to replace the broken one plus the spring that wasn't broken. And because their new springs mounted to the center plate differently, they also replaced that (another $90 for that little piece of metal) to bring the total bill to $460.

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Anthony was very prompt and efficient. Explained details of the openers operatio. We will continue to use your services when needed

Mr. Markey, Thank you for submitting a review and we look forward to your continued service!

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Precision was very easy to work with, very courteous and punctual. My tech was Paul, and he was very likeable and professional, did good work, and cleaned up after himself very neatly. I only gave 4 stars, because I did spend more than I had wanted to, but my door is now operating perfectly, and I have a couple years worth of warranty on their work and parts. Glad I hired Precision and let the pros handle this one, even if it was expensive.

Review:

A spring broke on my 54-year-old 300 pound wooden garage door. I called for service and was given a 4-6 PM window the same day. Zoran called around 3 to see if he could come earlier and arrived at 3:30. He estimated 1-1.5 hours and had to work in less than ideal conditions in my garage. He replaced the center bearing because the new springs wouldn't fit older bearings and replaced both cables since one had frayed. He originally quoted $550. He ran into a problem with the cable slipping off due to worn grooves in the pulleys. He said it would be $60 for 2 new small pulleys (newer larger ones wouldn't fit). The total repair ended up taking about 2 hrs 15 min. The door works great now. I deducted one star because the bill ended up $650, which I thought was a little high and was expecting $610. Labor and tax charges are not shown, only parts prices which apparently include the labor & tax. The work is guaranteed for 1 year Precision sends an email with pictures of the technicians so you know it's not an imposter.

Mr. Bainbridge, Thank you for providing a review of Precision Door as well as the service you received from our technician, Zoran. We appreciate your taking the time and look forward to any further help with your garage door. Please take an opportunity to recommend family and friends; all referrals are always welcome and appreciated.

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Quite happy with the service provided. Rating: 5-star.

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Overall a very pleasant experience. Technician was knowledgeable. He did have to run back to the shop for a shorter track, as he did not have one of the correct length on the truck, but that is understandable. I am deducting one star, however, for the fact that he forgot to install the light bulbs! Not a huge deal.

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John did a great job.

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Now I have a quiet garage door that WILL open.

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The tech was very fast and was very good at adjusting our doors and and repairing the openers. The only issue I had was the price of the parts (sensors) that were installed. I checked the prices of the same items that the tech pulled from his truck at home depot later in the day and found the parts were more than doubled. I can understand some up charge for the convenience - but the prices you charged were ridiculous. But the tech was very professional.

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Knowledgeable technician. Efficient and professional.

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Your technician was very good. Polite and apologetic when he had to charge me eight-five dollars to replace the batteries in my remotes.

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Complete garage system replaced....springs , cables, rollers, etc. Very pleased with immediate response and same day service especially since my car was in the garage and door broken. The only thing I would have done or advised would have been to cover my car to protect from any dust and or debris. Highly recommend Precision.

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We were pleased with how quickly the technician , Chris, was dispatched to our home. He was very courteous and knowledgeable and the repair was done in a timely manner.

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Same day service with a prompt arrival, quick repair, informative, and communicated well. Zoran was a professional. All this on a weekend. I don't pretend to know what a cost for this type of service ought to be, so that was my only concern.

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Tho you are very costly, the work Mr. Paul Borsk did was very exceptional.

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Very helpful in determining repair options. Job well done. 5 star.

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Paul Boschk very nice even though did not fix what was wrong with my garage door game me hints to do it myself so I did I will call precision if anything is wrong

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I was able to make an appointment right away, good customer service. Paul Broschk was my technician, awesome guy. Knowledgeable, efficient, and just all-around personable. Thought the new equipment (spring, cables, bearings, etc) was a little steep in price, especially after some research, but, quality-looking and warranty backed. I would recommend and use their services again.

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Very happy with service, very prompt, and kind service people from scheduler to mechanic. They were able to accommodate my schedule.

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Great Customer Services. Mr. Adamini was at my home in a timely manner and completed the job quickly. I will call in the future.

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Technician was very knowledgeable and friendly. He let me know of all of my options to repair and cost . Even when I decided to go with another company that was more affordable,he was still friendly.

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Nice job by the tech. He was in and out in under an hour and a half.

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A little sketchy on giving the final cost until he was done. Everything else great.

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Paul Broschk was very professional and friendly. He explained everything and finished the work very quickly. The service was excellent.The only complaint I have is the price, was much more than I had thought it should have been.

Thank you for your feedback Mrs.G. We do our best to provide prompt, professional and courteous service to all of our customers. We will not try to justify the cost of the repair but I can assure over time you will realize the value of your purchase. Please enjoy the quiet and safe operation of your garage door and do not hesitate to call for any reason.

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My installer was as good a salesman as he was a repairman. Had I not had as many tools and things that needed protected with a closed door, I may have researched pricing a little better. The installer was very friendly and did a wonderful job replacing all the parts to get the door working. He was very competent and I would recommend him for his work. I just feel the cost was very high.

We appreciate your feedback Mr. Hritz. There are two things we want to accomplish at each service call One, we want to fix your door right the first time and secondly, we want our customers to be 100% satisfied. We guarantee over time you will realize the value of your purchase. Our parts will last longer and work better. Please do tell others about us.

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To my delight, the technician called and asked if it was ok to arrive prior to the scheduled appointment. Once he arrived he explained the problem and recommended a couple of options to help me make an informed decision. He was very professional. I was very pleased with the service and how quickly the repair was completed. Thanks Bernard

Thank you for your feedback Mr. Womack. We understand the importance of that phone call to assure the customer that we will be there and what time we will arrive. Our goal is 100% customer satisfaction from beginning to end. We are pleased your experience was positive.