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Read what people are saying
about Precision Garage Door in:

Cleveland, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 920 reviews, averaging 4.95 Stars:
Review:

Paul arrived as promised and did a complete inspection of not only the damaged cable but check the condition of the entire door system. He offered me repair estimates based on the inspection. I chose to get a complete rebuild of the system. He even invited me to watch the repair job being done. Door sounds better now than it has in years. Very happy with the work that was done and will call them again if I need service again.
Phil Mccourt
Service Provided:
Garage Door Opener Repair
Review:

Paul was very polite and did a great job. He was quick and informative on what needed to be done. I like the lifetime guarantee on repair on the new parts. I called a couple places and needed quick service (car was held captive in my garage). You guys called 1st and explained process. Very professional.
Laura Peterson
Service Provided:
Garage Door Repair
Review:

Precision Doors the best. The tech Anthony came out took care of business.
Chris Colon
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

My garage door cable snapped on a Friday, and I called Precision Garage Door for service. I was pleased that they were able to come out the following day. John Franks was my service technician. He was very amiable and knowledgeable, and he explained what services I needed. I really just wanted to get the cables fixed at this visit and he did not give me a high pressure sell which is very big for me. I also needed new rollers too. The price was within my budget, and he was able to have the door fixed in under an hour. That was great. Thanks!
Mario Becerra
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

Paul did an wonderful job thank you
Chameka Hope
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Paul was a total pro... Showed up on time, took the time to explain what was going on, and fixed our garage quickly! He gave me some maintenance tips, too. Garage works better now than when we moved in! Also wanted to say how pleased I am with the whole experience I had with Precision. Our garage was in such bad shape that it couldn't even be opened manually. I called on Sunday afternoon. They were able to schedule service for Monday morning, and Paul fixed it before lunch.
Stan M
Service Provided:
Garage Door Repair
Review:

I had PD recondition our old garage doors several years ago and was very pleased with the service, so when one of the doors suddenly failed to open I called PD again. The schedulers were very pleasant, professional, and accommodating of my needs. I was pleased to learn that the same technician who had serviced the doors, Bill Adamini, would be coming out again to fix the stuck door. Bill is very professional, friendly, and does good work. He quickly unstuck the problem door, tested both doors to ensure that they were working properly, made some needed adjustments, and also found and corrected a condition that would have caused a problem later. The service is expensive but also top-rate. Their warranty is also excellent. I have confidence in the quality of PD’s work, so I will call them again if our garage doors need further service.
David Jorgensen
Service Provided:
Garage Door Repair
Review:

Prompt, professional, great service, Paul kept me informed the entire time. Exceeded expectations. Thank you!
Patrick Walker
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Will was very polite, he new his job, very good, and fast. He answered my questions. l would ask for him, again.
William Farkas
Service Provided:
Garage Door Repair
Review:

I was very much pleased with the professionalism of the technician who serviced my door. He explained the problems of my door in a way that was easy to understand. I will definitely use Precision Door in the future.
Linda Hale
Service Provided:
Garage Door Repair
Review:

Anthony performed the garage door checkup after the door had been frozen during the extreme cold. Appointment went smoothly. Anthony takes the time to explain what is being done. Very pleased.
Paula M.
Service Provided:
Garage Door Repair
Review:

Honestly, I chose Precision because their sticker was on the garage door! They had provided services for the previous owner of my home. I was so pleased that, due to another customer's cancellation, they were able to provide service a day earlier than scheduled!! William was very professional. He explained what he would be doing, showed me the old parts and reviewed the invoice with me. Per my request, he also showed me how to open the door in the event of a power failure. I noticed that he did not drive away until I drove my car inside the garage and closed the door. I appreciate that! Thanks, William A. for the great service.
Carol F.
Service Provided:
Garage Door Repair
Review:

Anthony was friendly and efficient. He called to ask if it was OK to arrive a bit early (Yes!) Upon arrival, he diagnosed the problem and carefully explained the remedial options. Since my garage door opener was 18 years old, I decided on a new one rather than a repair. Anthony had a new unit in the truck and installed it. He then explained how it worked. Overall a pleasant experience and the opener is working well.
Ed Moritz
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very prompt service and knowledgable service technician.
Teresa Leanza
Service Provided:
Garage Door Repair
Review:

We needed repair to our garage door. We were very pleased to have same day service appointment. John was very thorough in his explanation and professional. He is a wonderful representative of Precision Door.
Jeri Stewart
Service Provided:
Garage Door Repair
Review:

I gave your company a five star rating. Your company was recommended to me by a friend. I requested the same technician that they used and I was very pleased with John Riley. He was very professional and helped. He listed to my request and full filled them. My new garage door was installed sooner than first stated. I was very pleased with his work.
Shirley McKinney
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I give your company and Anthony the installer that came to our house a five star rating. Anthony came to our home and install the garage door and did a simple repair and he’s a great asset to your company is a very courteous young man he gave my wife and I excellent customer service and he’s definitely an asset to Percision garage door. He’s very knowledgeable and if we have any service problems in the future we like to request Anthony if possible hope you have a great holiday thank you.
Keith Glenn
Service Provided:
Install Garage Doors
Review:

I had the springs tightened and the rollers replaced and Anthony was most helpful and knowledgable and kind. I would recommend Precision to anyone.
Lucinda Watkins
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

We called this morning and service was scheduled to occur within three hours from the time of our call. John Gilles, our technician, arrived promptly and was very thorough in his assessment of the issues with our garage door, provided clear explanations of the repairs needed, demonstrated the issue showing how he proposed to resolve the issue, and completed the repair. He was pleasant, professional, knowledgeable and thorough. We can now use our garage safely. Thank you John!!
W. Reeves
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

The process of selecting, quoting, ordering and installing two new garage doors and door openers was simple, prompt, thorough and professional. Ryan, the installer, arrived at the promised time, then efficiently and thoroughly explained the installation process; afterwards, he reviewed the operation, maintenance & warranty and patiently answered questions. Great service and follow-up from both Anthony, who made the original sales call, the office staff and Ryan. The garage doors & openers look and operate up to expectations. Thanks for making this investment a great experience!
John Epstein
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Very good service today. The people on the phone, as well as the service people are always polite,come at appointed time, listen to my questions, fix the problem right away.
Patricia Czaplicki
Service Provided:
Garage Door Repair
Review:

Prompt service, knowledgeable service man, speedy repair. Thank you
Maryanne Lasch
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

My service was quick and simple, and my technician, John Franks, was very proessional, kind, and knowleable in helping me resolve it -- over the phone! My garage door would go up but not down, and the keypad on the garage wouldn't work either. He advised me to check that both sensor lights were on and not blocked by anything. In so doing, I found that one side was blocked by a snow shovel -- DUH!! He told me to remove it and try the fob again. Low and behold, the garage door went up AND down, and the code on the keypad worked! Needless to say, I was ecstatic -- to tears even! I am so thankful to a company that provides excellent customer service whether it results in a monetary transaction or not -- even though that is ALWAYS appreciated. My technician resolved my problem over the phone, thus avoiding ME a service charge, and HIM a trip for something that the customer could resolve, by themself, in one step. In my heart and mind, Precision is profoundly a five-star company/business that provides five-star customer service in addition to considering the customer's pocket, as well as their own. I would recommend them to ANYONE needing garage service.
stephanie
Service Provided:
Garage Door Repair
Review:

I was very appreciative of the work that Anthony did. He showed up early and was very conscientious. I will keep Precision in mind for any future work needed. Thanks.
Carl Gierowski
Service Provided:
Garage Door Opener Repair
Review:

I googled your company. I did not know to many places that did repair. I decided to give you a try.
Michael Hanna
Service Provided:
Broken Garage Door Spring Repair
Review:

I loved the same day service given by Anthony. He was very professional and finished in a timely fashion. I had several items replaced on my garage door.
Barbara Smith
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Mr. Boland: Thank you so much for your excellent customer service. The world could use a few more companies like yours! Long story, short, my husband has MD and I just returned home on the 14th after surgery. We needed prescriptions refilled (only 1 more pain pill for my husband). The garage door would not open. We could not get out. We called Precision. Original appointment, per Brittany and Amy, could be no sooner than the 16th. I persisted called again and spoke to Jayson and Holly. They got on the job and we had the repair completed on the 15th about 10:00 am. The repair man was very nice, professional, and took care to make sure everything worked properly and that I understood everything before leaving. So sorry I cannot recall his name. He was great, Mr. Boland! And those are the kind of people that will keep you in business. And No Charge! If you have a problem with your garage door opener. Call Precision! From 2 grateful Senior Citizens!
Joyce Cosby
Service Provided:
Garage Door Opener Repair
Review:

After searching the internet for local garage door repair, I selected Precision because of the vast amount of positive reviews. The consultant that took my call was professional, pleasant and thorough. John Franks came on time and quickly saw the problem and communicated effectively about my options. I chose to have all the moving parts replaced which includes a lifetime warranty. My door is old and it seemed like my best option. John did the work quickly and perfectly. The door is smoother and quieter than ever. I highly recommend John Franks and Precision Garage Door Company.
Ross Powers
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very professional, yet very friendly technicians. My problem was diagnosed almost immediately, and fixed very quickly-----5 Stars. I recommend them highly for their expertise and productivity.
Joe Newman
Service Provided:
Garage Door Opener Repair
Review:

The service I received from William was great. He was on time, courteous, and fixed my problem in less than an hour.
Angel Williams
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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