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Read what people are saying
about Precision Garage Door in:

Cleveland, OH

Precision Garage Door of Cleveland
has received 1067 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

First off you had a person answering the phone not a machine. The woman I spoke with was helpful and set up an appointment for that day. The time was 2 to 4 but Al was in the area and knew he'd be driving by early so he called and asked to come earlier. Al was a true pro, he took care of my problem quickly and had the door working properly again. Time between my call and a repaired garage door was less than 2 hours, now that's service! Thanks!

- James Yenchus

Al Fleming Service Provided:

Garage Door Repair


Technician: Al Fleming
Review:

Thank you for comming out so soon. Our son hit the garage track with his car door backing out. The gentlemen came.,looked gave us a very fair price. And did the repairs on the spot. Thank you again for getting here so soon.

- Kevin Daniels

Zoran Jovanovic Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Zoran Jovanovic
Review:

My technician, Bill arrived earlier than expected which was perfectly fine with me. He was professional, knowledgeable and extremely effecient and most importantly HONEST!!! If there were six stars I would have rated him all six.

- Toni

Bill Adamini Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Bill Adamini
Review:

Quick respond Professional. Answered all question and concerns.

- Lucille Jordan

Bill Adamini Service Provided:

Install Garage Doors


Product:

Garage Doors


Technician: Bill Adamini
Review:

Great company! Super friendly and helpful on the phone when scheduling an appointment. Came out bright and early to help with our garage door that wouldn't close. Bill got to our house early and got started right away, he even gave us tips so that the problem wouldn't happen again. This is the only company we will use from now on!! Thank you!

- C Jones

Bill Adamini Service Provided:

Garage Door Repair


Technician: Bill Adamini
Review:

John Franks was beyond prompt and called early. He was very personable, knowledgeable, and extremely helpful. He efficiently and quickly replaced the garage door broken spring, and clearly explained existing issues and needed maintenance. Highly recommend the company.

- Phillip Abel

John Franks Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Technician: John Franks
Review:

Our garage door wouldn't open. The technician came and the the inspection, and we knew that just for coming out and performing the inspection, it would cost $65. The technician explained to us that the total cost would be $800 to fix everything. We have a home warranty, and part of the warranty process is to call the home warranty and have the on-site technician speak to the representative, in order for the home warranty representative to determine if we (as homeowners) could be reimbursed for services rendered; this required the technician from Precision to speak to the home warranty representative, which took less than 3 minutes. After discussing what work needed to be done for our garage exactly, we (me & my partner) stepped away to discuss what to do. The technician actually started taking equipment/tools out of his van and was preparing to start work, but we had not given our permission or approval for him to start work. We decided to get a second opinion and when we told the technician, he got very hostile and upset that we even wanted a second opinion - almost that he took personal offense that we didn't trust him or his assessment of the situation. As he was becoming more unfriendly towards us by the minute, we just wanted him gone & out of our house. My partner settled the invoice quickly -- the technician failed to explain what (and how much) we were being charged for. Later that day, we received a copy of the invoice via email which had a spot for the homeowner to sign as their way of "approving" the work and amount charged. We never signed the invoice -- it was a slash mark made by the technician. The technician actually double charged us: $65 for the inspection and another $65 for "Labor - phone call with home warranty." As previously noted, the phone call lasted for less than 3minutes. Also, the phone call should be considered as part of the "inspection" fee -- since he simply explained what the issue was with our garage door. My partner called the 1800 number several times and was routed to the billing department. He left several messages and still has not received a follow-up call. I called and asked to speak to a manager. One was in a meeting, and I left my information for them to call me back. After a week of not hearing back, I called again, and spoke to a representative who conveyed my message to a manager. They said they would send us a check of $65 to refund the "labor" portion. It's been a few weeks and we still haven't received the refund check. Personally: I do not recommend this company. You have a right to a second opinion and companies should not overcharge you or bully you into using their services.

- Alexandra Turnea

Anthony Wise Service Provided:

Broken Garage Door Spring Repair


Technician: Anthony Wise
Review:

Bill was awesome, and right on time. Even called to let me know he was on his way. Service was super fast and efficient, he never tried to up sell me on parts I didn't need. He noticed a bad cable during his inspection and replaced it immediately. 5 year warranty on parts parts labor just can't be beat! Lifetime customer right here. I will happily recommend these guys to anyone with a garage door issue! Thanks!

- William Kravitz

Bill Adamini Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Bill Adamini
Review:

Fast friendly service. The technician was out and made the repair in less than 24 hours from when they were called.

- Bob Miller

Zoran Jovanovic Service Provided:

Garage Door Repair


Product:

Springs


Technician: Zoran Jovanovic
Review:

I have used Precision Door before and always been happy with their service. They are prompt and I know who is coming in advance. Paul was terrific and replaced the door opener and helped reprogram our car remotes. He was super helpful!

- Diane Sebian

Paul Broschk Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Paul Broschk
Review:

I had the pleasure of having Bill come to my home for a repair service the same day I called to schedule. What a great Company this is and what a great guy bill is. He performed the job quickly and efficiently. Since I had been thinking of replacing/upgrading my garage door, Bill was able to give me a price estimate, so now I know this is a possibility in the near future from Precision Door Service.

- Kurt Wening

Bill Adamini Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Bill Adamini
Review:

Very good job in a timely manner

- Jackie Wright

Zoran Jovanovic Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Zoran Jovanovic
Review:

Tech arrived on time, price very expensive. Tech did not do (25 point inspection) as soon as he left I closed the door the garage door motor blew up, (coincidence) could be. Offered to sell me a new opener for $655 which seems high. Had to call tech Back the next day because tension springs were uneven which he should of noticed 1st time around. When he did come back he wanted to charge me $110 to replace it. Was not comfortable with this company.

- Dan Yanick

Greg Carden Service Provided:

Garage Door Repair


Product:

Springs


Technician: Greg Carden
Review:

I was very pleased because they came out the same day and completed the work. I just gave a recommendation to my friend who is looking for someone to do her garage.

- Freddie Johnson

Zoran Jovanovic Service Provided:

Garage Door Repair


Product:

Springs


Technician: Zoran Jovanovic
Review:

This morning, Paul from Precision came out to my house to look at the garage and give me an estimate for new doors. He was right on time, even at 8:00 in the morning, and came right at the beginning of the two hour window. He was very friendly and knowledgeable. I felt comfortable asking questions, and confident that he addressed my concerns. I put down a deposit, and am now awaiting the doors to be delivered for installation. The process has been easy and pleasant so far, and I have no doubt I will still be able to say that after the project is done. Paul is awesome!

- Keara Mullen

Paul Broschk Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Paul Broschk
Review:

Jim Boland was very professional and friendly. He called to asked if he could come early. Once he arrived, he solved the problem and fixed it in a timely manner. This was exceptional customer service Thank you

- Queotto Hicks

Paul Broschk Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Technician: Paul Broschk
Review:

Excellent service. Technician was friendly and considerate.

- Nancy Hart

Greg Carden Service Provided:

Garage Door Repair


Technician: Greg Carden
Review:

Excellent service and the Tech. did a fantastic job. Got here five hours earlier than scheduled.

- Byron Jones

John Franks Service Provided:

Broken Garage Door Spring Repair


Technician: John Franks
Review:

Came as promised, was friendly and polite, fixed problem quickly and without any fuss. Good job, thank you.

- Alan Sicherman

Paul Broschk Service Provided:

Garage Door Opener Repair


Technician: Paul Broschk
Review:

Anthony was the best and very efficient. I would highly recommend your company to anyone.

- Carey Miller

Anthony Wise Service Provided:

Garage Door Repair


Technician: Anthony Wise
Review:

Service was quick and professional. I was very satisfied.

- Crystal King

Bill Adamini Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Technician: Bill Adamini
Review:

John explained what he did and solved are problem

- Bill Bero

John Franks Service Provided:

Garage Door Repair


Technician: John Franks
Review:

Andy called first and arrived on time. He looked over the problem , then discussed the different options we had. At no time was there high pressure to do anything but the least to put the door back into operation. Bottom line we got a new opener with limits and two door spring. He left the garage clean . We have found a new garage door service company. THANK YOU ANDY.

- Bill of South Euclid

Anthony Wise Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Anthony Wise
Review:

Professional, knowledgable, Timely response and timely service, Would definitely recommend.

- Garth Ireland

John Franks Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: John Franks
Review:

Your company did work for me back in 2011--the quality of servce and the great customer service brought me back.

- Nancy Valente

Paul Broschk Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Paul Broschk
Review:

Online chat feature was very easy to use and the customer service was good. Technician Anthony was fast, personable and efficient. He was ahead of schedule and also suggested what to look out for in regards to future needs without hard selling.

- Amanda Magpoc

Anthony Wise Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: Anthony Wise
Review:

Anthony ,was very nice and professional, he diagnosed the problem with the garage door and explained all my options to fix it . My garage door was working like new in less than an hour! Thanks again,Anthony and Precision garage door service !!

- Dan Korn

Anthony Wise Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Anthony Wise
Review:

Very professional and fast service. Highly recommended.

- Jim Mondak

Paul Broschk Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: Paul Broschk
Review:

Our experience was excellent. First making the appointment was quick (with polite people). Then, during the appointment, we were given options and knowledge and time to make our own decisions. Nothing was pushed on us. Anthony was very kind, knowledgeable and efficient! A Google search showed us the company had great reviews and then the company sent out bios on their employees with all this detail. We were happy that they weren’t random people because we have been burned many times in the past. It felt like someone had our back and not there to just to nickel and dime us.

- Vandana Mathur

Anthony Wise Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Anthony Wise
Review:

Paul was Outstanding! He listened to what I wanted in a garage door opener. He inspected what was currently in place and presented my options. My ultimate choice was a repair. Paul was wonderful. He is so friendly, professional, and an asset to your company.

- Claudia Shingary

Paul Broschk Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Technician: Paul Broschk
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Greater Cleveland Area

(216) 273-6733

(216) 273-6733
North Olmsted Area

(440) 297-2728

(440) 297-2728
North Royalton Area

(440) 628-4471

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Solon Area

(440) 337-4753

(440) 337-4753
Lorain County

(440) 328-8043

(440) 328-8043
Lake County

(440) 220-4415

(440) 220-4415
Beachwood Area

(440) 389-4446

(440) 389-4446
Geauga County

(440) 220-4415

(440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125