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Read what people are saying
about Precision Garage Door in:

Greater Cleveland Area, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 1080 reviews, averaging 4.95 Stars:
Review:

Paul arrived as promised and did a complete inspection of not only the damaged cable but check the condition of the entire door system. He offered me repair estimates based on the inspection. I chose to get a complete rebuild of the system. He even invited me to watch the repair job being done. Door sounds better now than it has in years. Very happy with the work that was done and will call them again if I need service again.
Phil Mccourt
Service Provided:
Garage Door Opener Repair
Review:

Paul was very polite and did a great job. He was quick and informative on what needed to be done. I like the lifetime guarantee on repair on the new parts. I called a couple places and needed quick service (car was held captive in my garage). You guys called 1st and explained process. Very professional.
Laura Peterson
Service Provided:
Garage Door Repair
Review:

Anthony was very professional said he would be done in hourJob was completed very timely place was clean when finished Would recommend Anthony and Precision Door anytime
Arnold Hegelmann
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

5
Belinda Haywood
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Precision Doors the best. The tech Anthony came out took care of business.
Chris Colon
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

A roller on my garage door popped out of the track. Frank came out to fix it. He was prompt, thorough and friendly. Explained why and what he did to fix the roller/track then made sure the door functioned the way it was suppose to. He was friendly and thorough and would recommend Frank and Precision Doors to all my friends and family.
Bobbi Mastri
Service Provided:
Garage Door Opener Repair
Review:

My garage door cable snapped on a Friday, and I called Precision Garage Door for service. I was pleased that they were able to come out the following day. John Franks was my service technician. He was very amiable and knowledgeable, and he explained what services I needed. I really just wanted to get the cables fixed at this visit and he did not give me a high pressure sell which is very big for me. I also needed new rollers too. The price was within my budget, and he was able to have the door fixed in under an hour. That was great. Thanks!
Mario Becerra
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

Paul did an wonderful job thank you
Chameka Hope
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Paul was a total pro... Showed up on time, took the time to explain what was going on, and fixed our garage quickly! He gave me some maintenance tips, too. Garage works better now than when we moved in! Also wanted to say how pleased I am with the whole experience I had with Precision. Our garage was in such bad shape that it couldn't even be opened manually. I called on Sunday afternoon. They were able to schedule service for Monday morning, and Paul fixed it before lunch.
Stan M
Service Provided:
Garage Door Repair
Review:

I had PD recondition our old garage doors several years ago and was very pleased with the service, so when one of the doors suddenly failed to open I called PD again. The schedulers were very pleasant, professional, and accommodating of my needs. I was pleased to learn that the same technician who had serviced the doors, Bill Adamini, would be coming out again to fix the stuck door. Bill is very professional, friendly, and does good work. He quickly unstuck the problem door, tested both doors to ensure that they were working properly, made some needed adjustments, and also found and corrected a condition that would have caused a problem later. The service is expensive but also top-rate. Their warranty is also excellent. I have confidence in the quality of PD’s work, so I will call them again if our garage doors need further service.
David Jorgensen
Service Provided:
Garage Door Repair
Review:

First, I would like to apologize,thinking that it was your Company, that installed my old garage door opener, four years ago. My old garage door opener was much older. The Tech.,Repairer, who came to help, with the problem, I was having with my door opener,was very prompt, courteous' and dressed appropriate, for work.Once he saw what was happening with my door. His explanation was very clear, what I needed to do. SO,I purchased a New garage door opener. The Tech. were on point with the Installation and explaining to me as he processed thru the installation. I must say, I love my NEW GARAGE DOOR OPENER. It is so much, QUIETER. Thank You.
Ernestine Williams
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Prompt, professional, great service, Paul kept me informed the entire time. Exceeded expectations. Thank you!
Patrick Walker
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service and a well train technician that took care of all my problems very quickly! Five Stars *****
Lloyd Bowen
Service Provided:
Garage Door Repair
Review:

Will was very polite, he new his job, very good, and fast. He answered my questions. l would ask for him, again.
William Farkas
Service Provided:
Garage Door Repair
Review:

I was very much pleased with the professionalism of the technician who serviced my door. He explained the problems of my door in a way that was easy to understand. I will definitely use Precision Door in the future.
Linda Hale
Service Provided:
Garage Door Repair
Review:

Anthony performed the garage door checkup after the door had been frozen during the extreme cold. Appointment went smoothly. Anthony takes the time to explain what is being done. Very pleased.
Paula M.
Service Provided:
Garage Door Repair
Review:

Honestly, I chose Precision because their sticker was on the garage door! They had provided services for the previous owner of my home. I was so pleased that, due to another customer's cancellation, they were able to provide service a day earlier than scheduled!! William was very professional. He explained what he would be doing, showed me the old parts and reviewed the invoice with me. Per my request, he also showed me how to open the door in the event of a power failure. I noticed that he did not drive away until I drove my car inside the garage and closed the door. I appreciate that! Thanks, William A. for the great service.
Carol F.
Service Provided:
Garage Door Repair
Review:

Anthony was friendly and efficient. He called to ask if it was OK to arrive a bit early (Yes!) Upon arrival, he diagnosed the problem and carefully explained the remedial options. Since my garage door opener was 18 years old, I decided on a new one rather than a repair. Anthony had a new unit in the truck and installed it. He then explained how it worked. Overall a pleasant experience and the opener is working well.
Ed Moritz
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very prompt service and knowledgable service technician.
Teresa Leanza
Service Provided:
Garage Door Repair
Review:

We needed repair to our garage door. We were very pleased to have same day service appointment. John was very thorough in his explanation and professional. He is a wonderful representative of Precision Door.
Jeri Stewart
Service Provided:
Garage Door Repair
Review:

I am so satisfied having chosen Precision Doors to install and maintain my garage door back in 2017. I had the pleasure of having an awesome technician, Anthony Wide, handle my installation. To my delight, he also came out this morning to service the door. Anthony was polite, professional and personable when we met in 2017 and was just the same today. I hope all of your employees exhibit those traits that I experienced having met Anthony Wise.
Joyce Harper
Service Provided:
Garage Door Opener Repair
Review:

I gave your company a five star rating. Your company was recommended to me by a friend. I requested the same technician that they used and I was very pleased with John Riley. He was very professional and helped. He listed to my request and full filled them. My new garage door was installed sooner than first stated. I was very pleased with his work.
Shirley McKinney
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I give your company and Anthony the installer that came to our house a five star rating. Anthony came to our home and install the garage door and did a simple repair and he’s a great asset to your company is a very courteous young man he gave my wife and I excellent customer service and he’s definitely an asset to Percision garage door. He’s very knowledgeable and if we have any service problems in the future we like to request Anthony if possible hope you have a great holiday thank you.
Keith Glenn
Service Provided:
Install Garage Doors
Review:

I had the springs tightened and the rollers replaced and Anthony was most helpful and knowledgable and kind. I would recommend Precision to anyone.
Lucinda Watkins
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

The service I received was fast and professional. I made a phone call to precision they were able to give me a same day appointment Jim was sent and he was able to make the repair the same day as well. So far so good.
Simone Pernell
Service Provided:
Garage Door Repair
Product:
Springs
Review:

We called this morning and service was scheduled to occur within three hours from the time of our call. John Gilles, our technician, arrived promptly and was very thorough in his assessment of the issues with our garage door, provided clear explanations of the repairs needed, demonstrated the issue showing how he proposed to resolve the issue, and completed the repair. He was pleasant, professional, knowledgeable and thorough. We can now use our garage safely. Thank you John!!
W. Reeves
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

The process of selecting, quoting, ordering and installing two new garage doors and door openers was simple, prompt, thorough and professional. Ryan, the installer, arrived at the promised time, then efficiently and thoroughly explained the installation process; afterwards, he reviewed the operation, maintenance & warranty and patiently answered questions. Great service and follow-up from both Anthony, who made the original sales call, the office staff and Ryan. The garage doors & openers look and operate up to expectations. Thanks for making this investment a great experience!
John Epstein
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Very good service today. The people on the phone, as well as the service people are always polite,come at appointed time, listen to my questions, fix the problem right away.
Patricia Czaplicki
Service Provided:
Garage Door Repair
Review:

Prompt service, knowledgeable service man, speedy repair. Thank you
Maryanne Lasch
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

My service was quick and simple, and my technician, John Franks, was very proessional, kind, and knowleable in helping me resolve it -- over the phone! My garage door would go up but not down, and the keypad on the garage wouldn't work either. He advised me to check that both sensor lights were on and not blocked by anything. In so doing, I found that one side was blocked by a snow shovel -- DUH!! He told me to remove it and try the fob again. Low and behold, the garage door went up AND down, and the code on the keypad worked! Needless to say, I was ecstatic -- to tears even! I am so thankful to a company that provides excellent customer service whether it results in a monetary transaction or not -- even though that is ALWAYS appreciated. My technician resolved my problem over the phone, thus avoiding ME a service charge, and HIM a trip for something that the customer could resolve, by themself, in one step. In my heart and mind, Precision is profoundly a five-star company/business that provides five-star customer service in addition to considering the customer's pocket, as well as their own. I would recommend them to ANYONE needing garage service.
stephanie
Service Provided:
Garage Door Repair
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