Zoran was great. Felt he was very honest and knowledgeable. Easy to communicate with. Also appreciated that he would come out on a Sunday! The door was unfixable as we kind of figured. Now just a matter of choosing style etc. So far so good! ????
We called and got an appointment the next day. We got the call and John was on his way at exactly the time frame we were told. We talked about what we wanted and he had everything with him and so we got the new opener in about an hour and a half or so!
John was a pleasure, professional and a kind, friendly guy! If we ever need this service again we will definitely call Precision and John!
Thanks
Judy Hoover/Dennis Kray
My assigned tech was Bill Adamini. Bill was extremely courteous, patient, efficient, and knowledgeable. He diagnosed the issue right away on the one door I was having issues with... but he also went above and beyond to true up both doors that I own. He made sure travel, spacing, lubrication, and safety functions were all in order. I couldn't ask for a better experience considering I had never used Precision Door before. I will DEFINITELY be using Precision Door again for future needs and I would recommend Bill (and Precision in general) to any friends/neighbors/colleagues in a heartbeat. Thanks again!
Called a few people but Precision was first to return call. The service person was knowledgeable and very efficient. Completed project in ASAP time. These people are the best as far as I'm concerned and when ready to purchase a new door operated system they will be my 1st choice.
THANKS for the great service.
Last week I ordered doors from the repair technician, later that same day I requested more information about the doors, perhaps I would like to upgrade my order. Add windows, color, etc.,as of this moment I haven’t received anything. If this is the service I’m receiving now, what can I expect once the doors are installed? How about you return my $1000 deposit and I’ll go shopping elsewhere!
John Franks (Your technician found the problem promptly and very professionally corrected the issue.
On a scale of 1 to 100 I would rate his performance at 100.
I googled reputable garage door companies and they came up...Z came out and gave me a free estimate and was very helpful. Even knocked off a few bucks wherever he could. I recommend these guys to anyone in the market.
Quick, efficient and polite service! I appreciated the quick service, especially on a Sunday! The service person was very nice and quickly evaluated what could and couldn't be done. A new door was needed and it came in quicker than expected! The person that installed the new door was also very nice and efficient. I appreciate the excellent service!
This was my second time using Precision for a garage repair/ replacement and once again the service and quality of work was outstanding. The technician was very knowledgeable and super friendly. I will definitely refer Precision to my family and friends and will use them personally for any future needs.
I called Precision, a referral from my brother, after the spring on my garage door broke. My info was taken down in detail and I was given a time frame for service, which was very quick. Rep "John" came and did an excellent job in repairing my door, added new cables too, and explained everything he was doing, and why. He was very polite, efficient, considerate and informative. I'd definitely recommend Precision.
Garage Door cable came off and tracks were a little bent. I’m glad that these guys are open on Sundays. Called them, got an appointment and Anthony was out with in 30 mins. Anthony did a good job.
I want to thank Paul for being so nice and helpful, he did a great job of walking me through what he did and what needed done. Very satisfied with everything, thanks.
Nice sevice , professional and very knowledgeable about products, will use you again for other up. Grades and will pas on your company to others thank you
5 stars We googled garage door repair, looking for someone who seemed reliable and could come out that evening. I was making the call for our daughter & son-in-law as they were both at work. Having problem with the door not staying down. Would like this repaired so would not have concerns while at work. Liked the information I read so called to ask more about the company and would you be able to service them this evening? Sorry, but I forget the name of the woman I talked with. She was very helpful answering all my questions. Has a pleasing voice. Was able to assign a technician to arrive between 4 and 6:00.
Zoran arrived by 4:30. Very pleasant. He thoroughly explained all options for the repair. We felt no pressure in choosing the entire mechanism to be replaced rather than just the repair of a couple parts. You feel somewhat leery contacting a company for service when the only thing you know about them is the on-line information. Glad we took a chance on Precision.
Anthony was prompt, courteous, professional, knowledgeable and very friendly. His diagnosis was spot-on and he had my garage door back up and running in no time. Thank you, Anthony!
Ryan came to replace my existing garage door, and couldn't have been more polite and efficient. He explained everything to me, gave a very accurate estimate of how long it would take, and left the area just as it was when he arrived. He took everything with him when he left and was such a nice young man.
I would recommend this company to anyone who wants an honest evaluation of your existing door, options for replacement and recommendations best suited to your specific home. Great pricing, excellent installers and an overall 10 out of 10 experience!
As a single home owner, I rely on other honest reviews from unbiased customers - take it from me, this company is *excellent*.
Service Provided:
Great experience.Very professional.Bill Adamini very knowledgeable.Explained in detail my problem. I would highly recommend Precision.
- Joe Talerico