Review:

Wonderful customer service. Quick response and honest, trustworthy company.

Review:

5 stars for Precision! I found them by searching online and found a generous amount of information on their site. Called about a garage door opener repair and ended up getting a new install (it was needed). The product is fantastic and my technician was super knowledgeable and friendly! I gave his card to my parents as the are shopping for a new garage door. They will be calling soon. Great job guys, I’m super impressed!

Review:

Anthony is a great representative for your company. He was informative, efficient and courteous. We appreciated the phone call telling us he was 5 minutes away giving us a chance to "contain our dog". The work was completed within an hour so that we could continue on with our day.

Review:

Anthony Wise let us know when he will arrive. He was prompt and diagnosed the problem quickly and gave me my options for resolving the issue. He completed the work in a remarkably short time. He was professional and polite. I'm very pleased with the experience.

Review:

I will definitely use this company again. The first thing that really impressed me was the same day service. The second thing is the email I received telling me the name of the technician along with a link so I could see his face and read his bio. John was great. He was thorough, complete, efficient, and totally professional. He corrected the initial problem and them pointed out one safety issue (raveling cable) and explained the reason for the noise (new rollers would eliminate). Installation was quick. Door works great. Thank you

Review:

I was very happy with the repairs that where done on my garage The service guy Paul was great

Review:

Will was very thorough in explaining how our new garage door opener was going to operate and how long it was going to take to install. He cleaned up the garage and walked me through everything. Precision has the customer in mind when I see an installer like Will representing their company. Great job guys!!!

Review:

John did a awesome job. He was very professional and explained everything before starting and cleaned up after himself. Very happy with everything.

Thank you for your feedback Mr. Gordon. Our technicians are Prompt, professional and courteous. John is one of our most recent hires and we expect him to do an outstanding job. Please tell others about Precision Door.

Review:

I live in Parma and selected Precision due to their excellent ratings as well as their support for Operation Homefront. Technicians Paul Broschk and his Assistant Craig came to my home early within the four (4)-hr time frame. During their examination, they found things that I forgot to tell them that I thought was wrong with me garage door so I am confident they performed a very thorough examination. After the conclusion of the examination, Paul explained what was wrong and showed me three (3) repair plans he felt were appropriate. He was extremely professional and patient in explaining everything me. Upon completion of their work, Paul and Craig called me out to show me what they had done and to make sure the openers all worked. I am very pleased with the work performed, the expertise of my technicians as well as the professionalism and courtesy from everyone I dealt with at Precision. I would highly recommend them and will continue to deal with them when /if I have troubles in the future.

Thank you for your feedback Donna. We try to provide prompt, professional and courteous service to our customers. After the technicians perform the 25-pt safety inspection we can make the proper recommendation. Please share your experience with others.

Review:

Bill Adamini is a very courteous, knowledgeable and friendly technician. He replaced my old Liftmaster (21 years old) with a new belt driven unit, and did it in less than an hour. I could not have been more pleased with the service he provided. I hesitated giving a five star rating because I thought the price was a little steep, but thought that would be unfair to Bill. He deserved five stars. Nice going, Bill.

Thank you for your feedback Mr. Pehotsky. We receive comments very similar to yours about quite often. It reinforces the kind of customer service he is providing. We attribute our continuous growth to the quality of that customer service. Yes, we are a little more expensive that some of our competitors but we are prompt, professional, expert, courteous and always at your disposal. It is very difficult to quantify what that is worth, would you agree. We really do appreciate your business.

Review:

Al Fleming, Precision Door Technician installed a new garage system since my old system was not functioning. Al discussed the work he was going to do and also informed me of the price. Al was very polite and performed his job well. Today, two technicians arrived to dislodge door from ground since it was frozen. Thanks to the two of you for your help this a.m. Carol Schenkelberg

Thank you your feedback Mrs. Schenkelberg. Al is our most senior technician and very knowledgeable about garage doors. He can solve most issues. We are pleased your problem was resolved. Please share your experience with others.