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about Precision Garage Door in:
Berea, OH
Precision Garage Door of Clevelandhas received 16 reviews, averaging 4.56 Stars:
Berea, OH
Thank you, Mr. Schaeffer, for your response and for referring us to family and friends.
Berea, OH
The work on my garage door was done efficiently and professionally. I was impressed with Paul. A very courteous and personable gentleman. Also, he completed the job in a very timely manner.
- Michael Wrigley
Berea, OH
Always on time. Fair and honest.
- Roseanna Green
Berea, OH
We called Precision to (initially) repair a busted garage spring. We were kept up to date on arrival times, and even received an expedited service call as both our cars were trapped in the garage. Zoran was our tech. He was here for over 4 hours, repairing and installing all custom work for our (previously) extremely wonky garage door, including a new opener and torsion spring system. Zoran was entirely professional and awesome to work with. He kept us updated on every part, cost, option, etc. We highly recommend Precision! It's always refreshing to find a fantastic, local company that performs exceptional work.
- Scott Murn
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Technician: Zoran Jovanovic
Berea, OH
We had an emergency situation when one of our springs broke and I could not manually lift the door to get our car out. I called one company which could not come for three days ("It's Friday, you know!"), another did not return the message I left on their voice mail, and Precision which did not have an available technician but since one would be leaving work in a short while at the end of his work day, he stopped and completed the repair in a quick and very friendly manner. I'm VERY impressed with your service and though the charge was a lot of money for someone on a fixed income, it was less than I'd paid for the same repair 3 years earlier. Ryan was the repairman and I can't compliment him and your company enough. Many thanks. Jim Morgan
- Jim Morgan
Thank you for your feedback Mr.Morgan. We have many business practices that separate us from our competitors,one being able to respond to a call sooner than anyone. Our technicians are willing to go that extra mile to provide the highest level of customer service possible. We value our customers and want them to continue to let us be the garage door company of choice.
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Berea, OH
VERY pleased with service. Had a great knowledgeble tech named, Al who explained everything in detail for me, came back to install new opener when he said he would be back.........and even took my 2 garbage cans from the end of the driveway back into my garage......Thank you for great service.
- Pat Posze
Berea, OH
Wonderful service! Fast, courteous, knowledgeable. This is my second time using Precision, and I will soon use them for a new door!
- Amy Koepke
Thank you for yur feedback Mrs. Koepke. We will our best to retain ou as a loyal customer.
Berea, OH
Bill Adamini and his co-worker were here on time, explained the problem and my options clearly, and performed the repair efficiently. All the good things I want in a service call! Both were also very polite and friendly which was a plus. My thanks to Bill and Precision Garage Door.
- Jean Mckeon
Thank you for your feedback Mrs. McKeon. I am pleased we were able meet your expectations and solve your garage door issues. We appreciate your business.
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Technician: Bill Adamini
Berea, OH
Our Technician, Bill Adamini, had to come out on the coldest day in January when the wind chill was -17. He diagnosed the problem, explained it in detail and gave me options for the best repair. He had the job done quickly and was extremely professional. I will recommend this company to any of my friends/family. Keep up the good work!
- Jerry & Sheryl Krocek
Thank both of you for your feedback. When the temperature drops that low is when we are needed the most, so our guys know to bundle up. We want to educate our customers so they can make an informed decision about their door. Please share your experience with others. Thank ou.
Berea, OH
Anthony was very courteous and knowledgeable about his job and answered all my questions politely. It was a good experience.
- Walter Dychko
Thank you for choosing Precision Door Mr Dychko. We want our customer to be 100% satisfied.
Berea, OH
The technician was great! He was knowledgable, friendly, professional!
- Paul Hartsel
Thank you for your feedback. Matt is a very good technician. As you said knowledgeable, friendly and professional.
Berea, OH
STILL WAITING FOR AN INVOICE! HOW DIFFICULT IS THIS ? I have called and emailed.BAD customer service.
- Ann Bertram
We apologize for any inconvenience you may have experienced with Precision. Please do not let this one incident deter you from using us again in the future. Our business is largely driven by customer service. We normally don't drop the ball, but it seems as if we did this time. Again I apologize.
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Berea, OH
I am going to wait to give you my review, as I'm not 100% sure yet. Matt was great. BUT, he was here on Tuesday it is now Friday and after emailing your company and calling I still have NOT received my invoice which I was supposed to get the day of service. The email works because I got my appt. confirmation,this feedback email and an automated email. Although this may seem trite it is now bordering on irritating. After spending nearly $1,400, I feel a receipt would be nice for my records. So far the door is working great and I hope to send in a 5 star review for your technicians' sake.
- Ann Bertram
We truly apologize for your inconvenience Mrs. Bertram. No, it is not trite, you spent a substantial amount of money. We dropped the ball on this one.
Product:
Berea, OH
Al was very helpful and explained all my options. He was friendly, profesional, prompt and knowledgable. I would certainly recommend Percision Garage Door Service.
- Jim Gilbert
Berea, OH
Great job! Unbelievably quick as well as very nice people with which to work. Efficient, reliable and professional.
- Cheryl Harrer
Berea, OH
We needed a new door in a big hurry and Precision Door delivered. Our Technician, Al , did an incredible job. He was knowledgable and very proffesional.We will reccomend Al and Precision Door to our family and friends.
- Molly and Matt Morgosian
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Bill was professional, polite, and efficient. I would definitely recommend Precision to family and friends.
- Thomas Schaeffer