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Read what people are saying
about Precision Garage Door in:

Solon, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 109 reviews, averaging 4.88 Stars:
Review:

Very reliable, very knowledgeable and competent. They were here to repair a broken spring within an hour of my calling them. Their pricing is fair and competitive
Marty in Solon
John Franks Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Precision Garage Door outstanding service and professional, Paul the service technician a superb gentlemen and kept up verify informed of the service being done and future service recommendations. A1 company I would recommend anyone’s first choice in service, first choice professionalism, Fist choice in door service.
Helen from Solon
Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

John was professional and quickly diagnosed the issue and completed the repair quickly. Door working perfectly now. Recommended other maintenance ideas I needed to consider before winter. Very much appreciated a quick response and repair. Thank you Percision!
Rick Jones
John Franks Service Provided:
Garage Door Opener Repair
Technician:
Review:

Excellent service and explanation of new garage doors install and program. Highly recommended!
Mark Pervine
William Coad Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

I cannot possibly portray my disgust at the customer service I have received from Precision Door of Cleveland. A technician came out to service our door last week and charged us a significant fee ($750) to do more work than we had planned on doing. The following day, our door would not close. This obviously presented an issue considering, with plenty of possessions inside, we could not leave our garage door open indefinitely. We called the company and were told by the operator that she didn't have the authority to 'double-book' someone to come fix it. We were assured she had left messages with the manager/owner and he would call us back that evening. This was Friday afternoon. Monday, still no one from Precision had called us back. We called again Monday evening and were told again a manager would call us. It's Tuesday afternoon and still nothing. I realize this company has plenty of good reviews - and I'm sure their technicians are talented people who do good work - but to have management and ownership that is so careless and neglecting when it comes to their customers' safety and well-being is simply abhorrent. DO NOT SUPPORT THESE CROOKS.
Jeff
Anthony Wise Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Bill provided excellent service. He was prompt and explained all the service he provided. I highly recommend him.
Wayman Smith
Bill Adamini Service Provided:
Garage Door Opener Repair
Technician:
Review:

My technician was Paul Broschk. This was my second experience with Paul and both times were enjoyable and efficient. Paul works efficiently, clean and communicates all of the relevant information regarding the new product quite nicely. I would highly recommend Precision Door and Paul specifically to my family and friends. Thank you for the excellent service.
James Murphy
Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

So thankful someone was able to come out the same day to fix my broken door opener (it was middle of winter!). I loved the professionalism and friendliness of the people I spoke to, everyone was honest, transparent, kind, and helpful.
Claudia Allen
John Gilles Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Ryan replied very quickly to our request for a garage door repair on an early Sunday morning no less. Performed the service efficiently and was very pleasant to work with. 5 stars from me!!
Alton Stump
Ryan Freeman Service Provided:
Garage Door Repair
Technician:
Review:

Excellent service. Tech was polite and efficient. This is how a business should be run. I am very happy with your entire program. Received a call before he came/ introduced himself/ immediately went to work/ solved the problem and door operates perfectly. Great job.
J.E. Tighe
William Coad Service Provided:
Garage Door Repair
Technician:
Review:

Hi. Paul Broschk did excellent job in installing new belt drive garage door opener with 2 new springs. Paul's skills and workmanship is great. I would recommend Precision and Paul Broschk in particular to any one need this service. Thank You!
BC Karamchanbani
A Response from: Jim Boland

Thank you for your business, Mr. Karamchanbani, as well as any referral you send our way! We appreciate your time and effort!

Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Quick service and a great technician!
Mary Ricciutti
A Response from: Jim Boland

Mary, Please do not hesitate to contact us in the future for any of your garage door questions or repairs. Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Review:

Dave was a "real" trooper working on my garage door in 14 degree weather. Thank's Dave.
Sande Dauria
A Response from: Jim Boland

Sande, Agreed that our technician's are troopers when it comes to working in all forms of our Ohio weather. It's hard work but Dave is one of those technicians that doesn't fuss or complain and simply gets right to it. We are grateful to him and thank you as well for providing a review.

Service Provided:
Garage Door Repair
Review:

Thank you Anthony for a prompt, courteous and informative response to our garage door repair call. I highly recommend Precision Garage Doors for any garage door needs. Thanks again PC
Kathy and patrick Connolly
A Response from: Jim Boland

Mr. and Mrs. Connolly, Thank you for providing feedback of your recent visit from Precision Door. We are pleased Anthony was able to complete the job quickly and thoroughly. Please feel free to refer Anthony as well as Precision to your family and friends!

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I would highly recommend Precision Door Service to all of my family and friends. Our technician Zoran was wonderful. He was very knowledgeable and explained everything thoroughly so that we were able to make an informed decision. We needed all new parts and he was able to make the repairs the same day!
Marcia Spera
A Response from: Jim Boland

Marcia, Thank you for taking the time to submit a review of our company as well as the technician that was able to complete the job for you. We appreciate your taking the time and look forward to assisting in any way we can with any future garage door repair needs.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Quite happy with the service provided. Rating: 5-star.
Nabin Nag
Bill Adamini Service Provided:
Garage Door Opener Repair
Technician:
Review:

Showed up on time, very personable. Knew the problem immediately and what to do to fix. Had problem fixed within an hour. I could not have asked for anything more.
Dave Pumpa
William Coad Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great service and price! Very professional and knew exactly what they were doing.
Michele Fry
Zoran Jovanovic Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The tech, Dave, was great. Arrived right on time, figured out the problem quickly and went right to work. Very friendly. Wanted to know if we had any questions about our door. Made sure that everything was working fine. Found a frayed cable that would have given out soon, that was covered by our warranty and replaced it. Just a terrific experience.
George Roth
Service Provided:
Garage Door Repair
Review:

The installer was very friendly, courteous and most importantly, competent!! He kept me apprised of what he was doing throughout the installation! Since this was an emergency call I was relieved and impressed at the timely response!! Would (and have) use this company again.
Renee Paige
A Response from: Jim Boland

Thank you, Ms. Paige, for your positive feedback on both our company and our technician, Bill. We are very happy you are pleased with your new garage door opener and the work that was completed. Please feel free to recommend Bill and Precision Door to your friends and family. We appreciate loyal customers like you!

Bill Adamini Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Our service technician was John Franks. He did an outstanding job of explaining the problem, and how he was going to solve the problem. He finished the job in a very workman like manner. He went above and beyond the job to fix other little problems he saw to help increase the functionality of the door. I would absolutely refer JOHN and Precision Door to my friends and business associates.
Richard Perry
A Response from: Jeffery Ware

Thank you for your feedback Mr. Perry. It is very reassuring to know our technicians are truly taking care of our customers. Without you we would not have a business.

John Franks Service Provided:
Garage Door Repair
Technician:
Review:

I had technician Anthony Wise provide excellent service to repair broken garage door springs. He had reviewed all our options prior to process the repair. He is knowledgeable and professional technician. I also please with your company providing service the same evening when I needed.
Edward Rabinovich
Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

OUTSTANDING. It has been a pleasure every time I have needed a repair /service.
Evan Gitson
A Response from: Jeffery Ware

Thank you for your continued loya;ty Mrs. Gitson

Zoran Jovanovic Service Provided:
Garage Door Opener Repair
Technician:
Review:

Matt did a great job! He quickly installed a new garage door opener within 24 hours of our call. Would definitely recommend him. 5 stars!
John Schoening
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Prompt and efficient.
A.D.
Bill Adamini Service Provided:
Garage Door Repair
Technician:
Review:

Bill did a very good job of diagnosing, explaining and fixing the problems with two of our three doors. We appreciated his on time arrival and excellent service skills. We would definitely recommend Precision to others.
Joseph Sumerak
A Response from: Jeffery Ware

Thank you for your feedback Mr. Sumerak, please tell friends and family about your experience with Precision Door.

Bill Adamini Service Provided:
Garage Door Repair
Technician:
Review:

Very informative visit......learned a lot about garage doors and their proper operation. I had to replace a 30 year old opener and a couple of springs. The opener was a must....my old springs weren't broken, but potentially had a short life span left. Although the repair was more than what I had hoped, I felt comfortable in the technician's explanations and recommendations. I didn't feel any 'high pressure' or believe I was being mislead on work that wasn't required. I've got no complaints. 5 star
Ron Zupancic
Zoran Jovanovic Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I found the company by searching online. After reading some of the reviews and noting the 24/7 service, I called at noon on a Saturday and was told a technician would be at my home between 4 & 6 that afternoon to fix my broken spring. What was nice is that a live person answered the phone rather than having to set up my appointment via voicemails or recorded messages. Within an hour I received a call from the technician, Ryan, who said he could be at my home by 1:30. He showed up when promised, explained all of my options regarding the repairs, including the price for each option, and completed the work well within the estimated timeframe. He was professional, cleaned up the work area when he was done, and made sure I understood what was done before he left. I am very pleased with the service provided and gladly recommend Precision Garage Door Service.
Jim Finnerty
A Response from: Jeffery Ware

Thank you for your feedback Mr. Finnerty. All of the above mentioned are what separate us from our competitors and it very comforting to know all of our attention to detail does not go unnoticed. We really appreciate your business and please do not hesitate to call for any future garage door issues that may arise.

Ryan Freeman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great service by William Coad and thru out the entire process. Simple phone call, someone here in 1 hour, very knowledgeable and old door works great! As an owner of a business, I guarantee I will be making changes to my business based on what I experienced tonight. Thanks Everyone!
John Gersey
A Response from: Jeffery Ware

Thank you for your feedback Mr. Gersey. We are pleased Will was able to provide a good experience for you. We are striving to become a great company and for that to happen we have to take care of our customers.

William Coad Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Same day service with a prompt arrival, quick repair, informative, and communicated well. Zoran was a professional. All this on a weekend. I don't pretend to know what a cost for this type of service ought to be, so that was my only concern.
Doug G.
Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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