1(800)391-2305

Read what people are saying
about Precision Garage Door in:

Solon, OH

Precision Garage Door of Cleveland
has received 135 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

I cannot possibly portray my disgust at the customer service I have received from Precision Door of Cleveland. A technician came out to service our door last week and charged us a significant fee ($750) to do more work than we had planned on doing. The following day, our door would not close. This obviously presented an issue considering, with plenty of possessions inside, we could not leave our garage door open indefinitely. We called the company and were told by the operator that she didn't have the authority to 'double-book' someone to come fix it. We were assured she had left messages with the manager/owner and he would call us back that evening. This was Friday afternoon. Monday, still no one from Precision had called us back. We called again Monday evening and were told again a manager would call us. It's Tuesday afternoon and still nothing. I realize this company has plenty of good reviews - and I'm sure their technicians are talented people who do good work - but to have management and ownership that is so careless and neglecting when it comes to their customers' safety and well-being is simply abhorrent. DO NOT SUPPORT THESE CROOKS.

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Anthony Wise Service Provided:
Garage Door Repair

Product:
Springs

Technician: Anthony Wise
Review:

Bill provided excellent service. He was prompt and explained all the service he provided. I highly recommend him.

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Bill Adamini Service Provided:
Garage Door Opener Repair

Technician: Bill Adamini
Review:

My technician was Paul Broschk. This was my second experience with Paul and both times were enjoyable and efficient. Paul works efficiently, clean and communicates all of the relevant information regarding the new product quite nicely. I would highly recommend Precision Door and Paul specifically to my family and friends. Thank you for the excellent service.

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Paul Broschk Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Paul Broschk
Review:

So thankful someone was able to come out the same day to fix my broken door opener (it was middle of winter!). I loved the professionalism and friendliness of the people I spoke to, everyone was honest, transparent, kind, and helpful.

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John Gilles Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

New Door Consultant: John Gilles
Review:

Ryan replied very quickly to our request for a garage door repair on an early Sunday morning no less. Performed the service efficiently and was very pleasant to work with. 5 stars from me!!

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Service Provided:
Garage Door Repair

Review:

Excellent service. Tech was polite and efficient. This is how a business should be run. I am very happy with your entire program. Received a call before he came/ introduced himself/ immediately went to work/ solved the problem and door operates perfectly. Great job.

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Service Provided:
Garage Door Repair

Review:

Hi. Paul Broschk did excellent job in installing new belt drive garage door opener with 2 new springs. Paul's skills and workmanship is great. I would recommend Precision and Paul Broschk in particular to any one need this service. Thank You!

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A Response from: Jim Boland

Thank you for your business, Mr. Karamchanbani, as well as any referral you send our way! We appreciate your time and effort!

Paul Broschk Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Paul Broschk
Review:

Quick service and a great technician!

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A Response from: Jim Boland

Mary, Please do not hesitate to contact us in the future for any of your garage door questions or repairs. Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair

Review:

Dave was a "real" trooper working on my garage door in 14 degree weather. Thank's Dave.

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A Response from: Jim Boland

Sande, Agreed that our technician's are troopers when it comes to working in all forms of our Ohio weather. It's hard work but Dave is one of those technicians that doesn't fuss or complain and simply gets right to it. We are grateful to him and thank you as well for providing a review.

Service Provided:
Garage Door Repair

Review:

Thank you Anthony for a prompt, courteous and informative response to our garage door repair call. I highly recommend Precision Garage Doors for any garage door needs. Thanks again PC

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A Response from: Jim Boland

Mr. and Mrs. Connolly, Thank you for providing feedback of your recent visit from Precision Door. We are pleased Anthony was able to complete the job quickly and thoroughly. Please feel free to refer Anthony as well as Precision to your family and friends!

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
Review:

I would highly recommend Precision Door Service to all of my family and friends. Our technician Zoran was wonderful. He was very knowledgeable and explained everything thoroughly so that we were able to make an informed decision. We needed all new parts and he was able to make the repairs the same day!

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A Response from: Jim Boland

Marcia, Thank you for taking the time to submit a review of our company as well as the technician that was able to complete the job for you. We appreciate your taking the time and look forward to assisting in any way we can with any future garage door repair needs.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Zoran Jovanovic
Review:

Quite happy with the service provided. Rating: 5-star.

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Bill Adamini Service Provided:
Garage Door Opener Repair

Technician: Bill Adamini
Review:

Showed up on time, very personable. Knew the problem immediately and what to do to fix. Had problem fixed within an hour. I could not have asked for anything more.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service and price! Very professional and knew exactly what they were doing.

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Zoran Jovanovic Service Provided:
Garage Door Repair

Product:
Springs

Technician: Zoran Jovanovic
Review:

The tech, Dave, was great. Arrived right on time, figured out the problem quickly and went right to work. Very friendly. Wanted to know if we had any questions about our door. Made sure that everything was working fine. Found a frayed cable that would have given out soon, that was covered by our warranty and replaced it. Just a terrific experience.

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Service Provided:
Garage Door Repair

Review:

The installer was very friendly, courteous and most importantly, competent!! He kept me apprised of what he was doing throughout the installation! Since this was an emergency call I was relieved and impressed at the timely response!! Would (and have) use this company again.

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A Response from: Jim Boland

Thank you, Ms. Paige, for your positive feedback on both our company and our technician, Bill. We are very happy you are pleased with your new garage door opener and the work that was completed. Please feel free to recommend Bill and Precision Door to your friends and family. We appreciate loyal customers like you!

Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Bill Adamini
Review:

Our service technician was John Franks. He did an outstanding job of explaining the problem, and how he was going to solve the problem. He finished the job in a very workman like manner. He went above and beyond the job to fix other little problems he saw to help increase the functionality of the door. I would absolutely refer JOHN and Precision Door to my friends and business associates.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Perry. It is very reassuring to know our technicians are truly taking care of our customers. Without you we would not have a business.

John Franks Service Provided:
Garage Door Repair

Technician: John Franks
Review:

I had technician Anthony Wise provide excellent service to repair broken garage door springs. He had reviewed all our options prior to process the repair. He is knowledgeable and professional technician. I also please with your company providing service the same evening when I needed.

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Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
Review:

OUTSTANDING. It has been a pleasure every time I have needed a repair /service.

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A Response from: Jeffery Ware

Thank you for your continued loya;ty Mrs. Gitson

Zoran Jovanovic Service Provided:
Garage Door Opener Repair

Technician: Zoran Jovanovic
Review:

Matt did a great job! He quickly installed a new garage door opener within 24 hours of our call. Would definitely recommend him. 5 stars!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Prompt and efficient.

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Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
Review:

Bill did a very good job of diagnosing, explaining and fixing the problems with two of our three doors. We appreciated his on time arrival and excellent service skills. We would definitely recommend Precision to others.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Sumerak, please tell friends and family about your experience with Precision Door.

Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
Review:

Very informative visit......learned a lot about garage doors and their proper operation. I had to replace a 30 year old opener and a couple of springs. The opener was a must....my old springs weren't broken, but potentially had a short life span left. Although the repair was more than what I had hoped, I felt comfortable in the technician's explanations and recommendations. I didn't feel any 'high pressure' or believe I was being mislead on work that wasn't required. I've got no complaints. 5 star

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Zoran Jovanovic Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Zoran Jovanovic
Review:

I found the company by searching online. After reading some of the reviews and noting the 24/7 service, I called at noon on a Saturday and was told a technician would be at my home between 4 & 6 that afternoon to fix my broken spring. What was nice is that a live person answered the phone rather than having to set up my appointment via voicemails or recorded messages. Within an hour I received a call from the technician, Ryan, who said he could be at my home by 1:30. He showed up when promised, explained all of my options regarding the repairs, including the price for each option, and completed the work well within the estimated timeframe. He was professional, cleaned up the work area when he was done, and made sure I understood what was done before he left. I am very pleased with the service provided and gladly recommend Precision Garage Door Service.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Finnerty. All of the above mentioned are what separate us from our competitors and it very comforting to know all of our attention to detail does not go unnoticed. We really appreciate your business and please do not hesitate to call for any future garage door issues that may arise.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service by William Coad and thru out the entire process. Simple phone call, someone here in 1 hour, very knowledgeable and old door works great! As an owner of a business, I guarantee I will be making changes to my business based on what I experienced tonight. Thanks Everyone!

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Gersey. We are pleased Will was able to provide a good experience for you. We are striving to become a great company and for that to happen we have to take care of our customers.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Same day service with a prompt arrival, quick repair, informative, and communicated well. Zoran was a professional. All this on a weekend. I don't pretend to know what a cost for this type of service ought to be, so that was my only concern.

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Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Zoran Jovanovic
Review:

I was very pressed with the quick response to my initial inquiry and then to the actual service, early the next day. Bill was terrific. Knowledgeable, professional, efficient and overall he did a great great job. I really was impressed and now grateful that the job was done so quickly and well done. Thank you for your help and great work.

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Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
Review:

Called Precision in the morning, by afternoon Paul Broschk was in our 'hot' garage fixing what needed to be fixed. He explained everything before starting the job. Paul's a nice guy. Job well done.

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Paul Broschk Service Provided:
Garage Door Repair

Product:
Springs

Technician: Paul Broschk
Review:

Wonderful, wonderful, wonderful. Bill and his "assistant", (lol trainee) were very professional, courteous and quick. Started with Precision, will always use Precision. Great doing business with these guys!

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Kearney. Your continued loyalty is most appreciated and we will always provide the highest level of customer service to you..

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
Review:

Well done.

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Anthony Wise Service Provided:
Garage Door Repair

Product:
Springs

Technician: Anthony Wise
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Greater Cleveland Area

(216) 273-6733

(216) 273-6733
North Olmsted Area

(440) 297-2728

(440) 297-2728
North Royalton Area

(440) 628-4471

(440) 628-4471
Solon Area

(440) 337-4753

(440) 337-4753
Lorain County

(440) 328-8043

(440) 328-8043
Lake County

(440) 220-4415

(440) 220-4415
Beachwood Area

(440) 389-4446

(440) 389-4446
Geauga County

(440) 220-4415

(440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125