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Read what people are saying
about Precision Garage Door in:

Solon, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 121 reviews, averaging 4.89 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech, Dave, was great. Arrived right on time, figured out the problem quickly and went right to work. Very friendly. Wanted to know if we had any questions about our door. Made sure that everything was working fine. Found a frayed cable that would have given out soon, that was covered by our warranty and replaced it. Just a terrific experience.
George Roth
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installer was very friendly, courteous and most importantly, competent!! He kept me apprised of what he was doing throughout the installation! Since this was an emergency call I was relieved and impressed at the timely response!! Would (and have) use this company again.
Renee Paige
A Response from: Jim Boland

Thank you, Ms. Paige, for your positive feedback on both our company and our technician, Bill. We are very happy you are pleased with your new garage door opener and the work that was completed. Please feel free to recommend Bill and Precision Door to your friends and family. We appreciate loyal customers like you!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our service technician was John Franks. He did an outstanding job of explaining the problem, and how he was going to solve the problem. He finished the job in a very workman like manner. He went above and beyond the job to fix other little problems he saw to help increase the functionality of the door. I would absolutely refer JOHN and Precision Door to my friends and business associates.
Richard Perry
A Response from: Jeffery Ware

Thank you for your feedback Mr. Perry. It is very reassuring to know our technicians are truly taking care of our customers. Without you we would not have a business.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had technician Anthony Wise provide excellent service to repair broken garage door springs. He had reviewed all our options prior to process the repair. He is knowledgeable and professional technician. I also please with your company providing service the same evening when I needed.
Edward Rabinovich
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

OUTSTANDING. It has been a pleasure every time I have needed a repair /service.
Evan Gitson
A Response from: Jeffery Ware

Thank you for your continued loya;ty Mrs. Gitson

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt did a great job! He quickly installed a new garage door opener within 24 hours of our call. Would definitely recommend him. 5 stars!
John Schoening
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and efficient.
A.D.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bill did a very good job of diagnosing, explaining and fixing the problems with two of our three doors. We appreciated his on time arrival and excellent service skills. We would definitely recommend Precision to others.
Joseph Sumerak
A Response from: Jeffery Ware

Thank you for your feedback Mr. Sumerak, please tell friends and family about your experience with Precision Door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very informative visit......learned a lot about garage doors and their proper operation. I had to replace a 30 year old opener and a couple of springs. The opener was a must....my old springs weren't broken, but potentially had a short life span left. Although the repair was more than what I had hoped, I felt comfortable in the technician's explanations and recommendations. I didn't feel any 'high pressure' or believe I was being mislead on work that wasn't required. I've got no complaints. 5 star
Ron Zupancic
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found the company by searching online. After reading some of the reviews and noting the 24/7 service, I called at noon on a Saturday and was told a technician would be at my home between 4 & 6 that afternoon to fix my broken spring. What was nice is that a live person answered the phone rather than having to set up my appointment via voicemails or recorded messages. Within an hour I received a call from the technician, Ryan, who said he could be at my home by 1:30. He showed up when promised, explained all of my options regarding the repairs, including the price for each option, and completed the work well within the estimated timeframe. He was professional, cleaned up the work area when he was done, and made sure I understood what was done before he left. I am very pleased with the service provided and gladly recommend Precision Garage Door Service.
Jim Finnerty
A Response from: Jeffery Ware

Thank you for your feedback Mr. Finnerty. All of the above mentioned are what separate us from our competitors and it very comforting to know all of our attention to detail does not go unnoticed. We really appreciate your business and please do not hesitate to call for any future garage door issues that may arise.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service by William Coad and thru out the entire process. Simple phone call, someone here in 1 hour, very knowledgeable and old door works great! As an owner of a business, I guarantee I will be making changes to my business based on what I experienced tonight. Thanks Everyone!
John Gersey
A Response from: Jeffery Ware

Thank you for your feedback Mr. Gersey. We are pleased Will was able to provide a good experience for you. We are striving to become a great company and for that to happen we have to take care of our customers.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service with a prompt arrival, quick repair, informative, and communicated well. Zoran was a professional. All this on a weekend. I don't pretend to know what a cost for this type of service ought to be, so that was my only concern.
Doug G.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pressed with the quick response to my initial inquiry and then to the actual service, early the next day. Bill was terrific. Knowledgeable, professional, efficient and overall he did a great great job. I really was impressed and now grateful that the job was done so quickly and well done. Thank you for your help and great work.
Lisa Cohen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision in the morning, by afternoon Paul Broschk was in our 'hot' garage fixing what needed to be fixed. He explained everything before starting the job. Paul's a nice guy. Job well done.
Sande Dauria
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful, wonderful, wonderful. Bill and his "assistant", (lol trainee) were very professional, courteous and quick. Started with Precision, will always use Precision. Great doing business with these guys!
Joanne Kearney
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Kearney. Your continued loyalty is most appreciated and we will always provide the highest level of customer service to you..

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Well done.
JOHN RICHARDS
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service from Precision was outstanding. Our technician, Will, was professional, efficient and excellent. He was thorough, courteous and fixed our problem immediately. I would highly recommend this company. Your website is outstanding and it is very helpful to provide customers with the technicians' background info. Thank you.
J.E. Tighe
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Such av great experience in the hard portion of a winter that won't end.Door fixed ...technician tops in every way. Helpful,patient and very knowledgable .I am very grateful for my Precision door!
Lois Mitchell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job! Very timely and professional in the work done.
Dennis Bodziony
A Response from: Jeffery Ware

We appreciate your feedback Mr. Bodziony.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called to have my garage door repaired but unfortunately it was beyond repair. The technician explained why a new door was necessary and immediately worked on some options for us. By the end of the appointment all I had to do was confirm what we wanted with a phone call. Although we went another direction, I would definitely refer Precision. The technician, Paul Broschk, was friendly, professional, courteous and knowledgeable as well as right on time.
Eileen Damato
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Anthony was very informative and did the job right! No more problems with my garage door! Thank you. 5 stars!
Kathy
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Definitely 5 stars service: Came home real quick, polite and professional, got 6-7 items replaced in a very cold day. I will recommend you to people I know.
Eddie Geng
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted Precision Overhead Door to check an intermitten issue I was having with the remotes. They came to my house the same afternoon, checked the system, fixed the non-working remote(s) and even set my garage door opening in my car (which gave me fits trying to set). The repair person was on time, curteous and very informative. A true pleasure to do business with!
Gary DeThomas
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent, fast, professional work!!! Would definitely recommend them to others and the courtesy of the serviceman was wonderful!!!!
Ryan & bridgett Williams
A Response from: Jeffery Ware

We appreciate your feedback Mrs. Williams. !00% customer satisfaction is our goal .

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank Bill for getting to my house so promptly after my husband backed into the garage door. He was so nice and did a great job on the door...you can send him back any time!
Heather Ferris
A Response from: Jeffery Ware

Thank you for your input Heather. We will definitely send Bill when you call.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always prompt and helpful. Precision provided a quick diagnosis of the problem and a variety of solutions. Thanks!
Dave R
A Response from: Jeffery Ware

Thank you for being a loyal customer and we will do our best for that to remain true. Our customers are our business.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Best service I have experienced 5++++ Fast and very professional
Victor Varga
A Response from: Jeffery Ware

Thank you Mr. Varga. Very short and to the point.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star rating I was pleased at the explanations of the problem and the technicians repair work.
Mark Palevsky
A Response from: Jeffery Ware

Thank you Mr. Palevsky. We try to provide a pleasant experience fro our customers.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called and they arranged to have a tech out the next day. Matt called before arriving he was courteous and informative. He explained all our options and completed installation within his predicted time. By lunch we had a fully operational garage door. Thank you
Susan Veitch
A Response from: Jeffery Ware

We appreciate your feedback Mrs. Veitch. Sounds like the whole process was quite smooth from start to finish. We are pleased Matt was able to provide a great experience for you. Please tell others about Precision Door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are quite pleased with the service from Will Coad at Precision. He was pleasant and prompt. Will explained our problem and offered options with no high pressure sales tactics. The company is top notch.
Tedd Isham
A Response from: Jeffery Ware

Our goal is 100% customer satisfaction.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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