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Read what people are saying
about Precision Garage Door in:

Geauga County, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 39 reviews, averaging 4.85 Stars:
Review:

Anthony was fantastic, he was early, efficient and professional. I couldn’t ask for better service!
Louis Marconi
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Thanks Precision door for the next day service in addition to very friendly knowledgeable outstanding customer service provided by Paul the technician. Paul & Karen Novelty Ohio
Paul Bellitto
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Anthony the tech was more than efficient and knowledgeable about his job. He was professional,courteous, and quick. Will spread the good word about Precision.
Greg Basel
Service Provided:
Garage Door Repair
Review:

Great professional service and our dog Rosie loved Anthony. Have used in past and will use in the future.
Joe Bensi
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

John F. Did a great job... I would recommend him any time. Rate him 5 out of 5 stars... ????
Stephen Pinter
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I had two garage doors installed on my three car garage yesterday. We had tons of snow the night before and it was still snowing yesterday morning out here in the snowbelt. Consequently, Ryan arrived a couple of hours later than he had planned (I figured they wouldn't show at all in the bad weather). However, he kept me informed of his progress. He did an excellent job on the doors, openers, and key pads. Left no mess at all and the doors are great. Very pleased with this company and Ryan.
Alison Carter
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Thanks Great work Timely
Jennifer Hippley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5*
Nick Larich
Service Provided:
Garage Door Repair
Review:

Now I have a quiet garage door that WILL open.
Jennifer Krutilla
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Great service job,arrived in time, very professional .Thank you
Lucia Galetari
Service Provided:
Garage Door Repair
Review:

Great service! #1 best technician to ever come to my house... ever!
Ted Carbone
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I received your company's name through Angie's list. I did like the reappointment email with the name and image of who would be doing the service call. When Anthony arrived he was very nice and informative about questions I had. He went above and beyond the service call special I had secured through Angie's list, even using a hammer to break up the ice on my drive so the door would close. Will definitely use you again!
Emily Witschi
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Witschi. The picture of the technician is designed to help alleviate the anxiety of a stranger coming to your home. We do our best to provide excellent customer service, which really means exceeding your expectations. We want to create raving fans of Precision Door. Please share your experience with others.

Service Provided:
Garage Door Repair
Review:

Precision was a pleasure to work with. Scheduling an appointment was very easy with their flexible scheduling. Anthony called when he was on the way and arrived on time. While he was there, Anthony suggested some repairs, but did not pressure me into buying anything. I was impressed that he had everything in the van with him to make the necessary repairs and also install a new opener. Everything was completed very thoroughly and efficiently. I would highly recommend Precision and Anthony.
Gary Leiter
A Response from: Jeffery Ware

Thank you for your. feedback Mr. Leiter. We try to make our service visit a good experience for our customers. Our technicians explain how a garage door works so the customer can make a well informed decision about the repair. Please share your experience with others.

Service Provided:
Garage Door Repair
Product:
Opener
Review:

My technician Anthony Wise was great he called to let me know that with the road conditions this morning he was running late. He was very precessional and answered all of our questions.
Sabrina Mysyk
A Response from: Jeffery Ware

We are pleased Anthony was able to provide you a good experience.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I needed repairs on the bottom corner of my door and sealing strip due to a rodent having chewed its way in and taken up residence. Precision's service was prompt and at the time they promised. Paul did a great job of explaining what he needed to do and getting it done without trying to sell me anything I didn't need. The job was completed a day ahead of when it was promised. I would definitely hire Precision again.
Scott Aiman
A Response from: Jeffery Ware

Thank you for your feedback Mr. Aiman. No job is too small for us. We do our best to provide prompt ,professional and courteous service to all of our customers.

Service Provided:
Garage Door Repair
Review:

I am extremely satisfied with our new garage door opener and hardware! Paul was very informative of the work that needed done but I was more concerned about a product that would last and not have to hassle with it anytime soon! We ended up replacing the whole unit and all parts necessary for superior performance and we are very happy with it as well as the Lifetime Warranty! Can
Natalie Youdath
A Response from: Jeffery Ware

Thank you for our feedback Mrs. Youdath. Our goals are to "fix your door right the first time" and for you to be 100% satisfied. We really do honor our lifetime warranty. Thank you for choosing Precision Door.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Very professional, Thank you, I was very impressed. I would recommend your company highly...
Reggie Williams
A Response from: Jeffery Ware

Thank you for your feedback Mr. Williams. We are pleased Zoran made a favorable impression, e is a true professional. Please tell others bout Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

Jason Schwarz, is a terrific guy. He got stuck in my driveway 3 times and was so nice about it. That shows true character. thank you for great service.
Bernie Malensek
A Response from: Jeffery Ware

We appreciate you feedback Mr. Malensek. Jason is really persistent and not easily deterred from his goals.

Service Provided:
Garage Door Repair
Review:

Very satisfied with Anthony Wise, the technician who installed the new opener. His knowledge and professionalism was greatly appreciated. He is a asset to your company. Thank you
Maureen Sullivan
A Response from: Jeffery Ware

We appreciate your feedback Mrs. Sullivan. Our goal is 100% customer satisfaction. We know that is what separates our our competition.

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

You could not ask for more from a company! My technician was the best and the service was extraordinary!! Not only did I get my garage door fixed but I learned what was wrong and why. This should always be your first and only call for anything involving a garage door.
Kevin Graham
A Response from: Jeffery Ware

Let me tell you personally Mr. Graham, This is one of best reviews I have ever responded to. We want to separate ourselves from other garage door service companies and the way to that is to have the best technicians. Ideally, when a garage door breaks anywhere in Cleveland and the surrounding suburbs we want our phone to ring and no one else. You can help by telling others about your experience with Precision and Zoran.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent and timely response and service. Responded within 12 hours and made repairs immediately. I had to call back because of another problem and the tech returned within one hour of my call. Would (and already have) recommended your service to others.
Dale Fellinger
A Response from: Jeffery Ware

We really appreciate your business Mr. Fellinger. We provide prompt and professional service 7 days a week. Thank you for recommending us and please continue to do so.

Service Provided:
Garage Door Opener Repair
Review:

Had a spring break on our garage door and Anthony came out to fix it. He immediately noticed other problems with the door which could lead to much more severe issues. He presented us with all our fix options and the price points for each. We quickly came to an agreement on what needs to be addressed. Anthony was done with the fix within an hour and the door is now working better than it did before. All along he was very friendly and professional.
Tanya & Jim Birman
A Response from: Jeffery Ware

Thank for allowing us to service your garage door. We try to do what is in the best interest of our customers. Anthony does an awesome of explaining the different options to the homeowners so they are able to make a well-informed decision.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent and friendly service
Dale Fellinger
A Response from: Jeffery Ware

Thank you for taking time to review Precision and Bill

Service Provided:
Garage Door Repair
Review:

Jason was extremely professional, friendly and efficient. We are very pleased with his prompt, courteous service. We would definitely recommend him and Precision to our friends!
Rod Nevar
A Response from: Jeffery Ware

Thank you for your feedback Mr. Nevar. Our goal is 100% customer satisfaction. Please tell others about Precision Door.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Arrival time was prompt aa well as the repair/replacement of torsion springs, rollers. Additional services explained but not pushed upon me.
George F. Owens
A Response from: Jeffery Ware

Thank you for your feedback Mr. Owens. This card allows me to gauge whether or not we are delivering the level of customer service we expect. It is very important that we educate our customers so they are able to make an informed decision about their garage door. Please share your experience with others.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Jason did an excellent job. He was on time provided me with all my options to best fix my garage door. After I decide what was best for me Jason performed all of the work very quickly. I could not have asked for a nicer honest person to do the work .I am very satisfied.
Robert Ljubi
A Response from: Jeffery Ware

We are pleased your experience was a good one Mr. Ljubi. Jason is extremely efficient. Our goal is to educate our customers so they can make an informed decision regarding their door. Please shae your experience with others.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service Tech arrived promptly and the replacement of the broken torsion spring (2) and door roller's were replaced in a short period of time. Tech explained additional services available that I declined; he did not try to "push" this on me which I appreciated. Rate this service as a 5 Star'
George Owens
A Response from: Jeffery Ware

Thank you for your feedback Mr. Owens. Our goals is educate our customers so they are able to make an informed decision regarding their garage door. We appreciate your business very much. Please share your experience with others.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Anthony Wise was our service man. He was very friendly and explained a little bit about him and the company. He explained thoroughly the options we had to repair our door. I did not feel pressured in any way by his sales technique. We needed to repair the springs only but decided to have all moving parts repaired with lifetime warranty. He was very knowledgeable about the products he sold us. We our very happy with the job he did and our door is working great! I really liked how an email was sent out prior to the appt. so I knew who would be coming to our house. We would definitely refer others to use this company! Thank you.
Chris and laura Zucker
A Response from: Jeffery Ware

Thank you for taking the time to review your experience with Precision Door and Anthony in particular. I really enjoy responding to the reviews of satisfied customers. It is important to explain the different options so the homeowner is able to make an educated decision about their door. Our goal is to "fix the door right the first time", so you never have to worry about it again. Thank you and please tell others about your experience with Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

4 stars when he was at out home....but then we haven't heard from him since!!! I even called to FU and 4 Days have gone by and NO QUOTE or FOLLOW UP! So I'd say maybe 1 star is your rating and now i have to go find someone else who's willing to actually WORK FOR THIS PROJECT! '
Shannon & Rick Corwon
A Response from: Jeffery Ware

Thank you for your feedback Mr. Corwon. Looks like we dropped the ball on this one. We apologize for that. Hopefully we will have an opportunity to change your opinion back to 5 stars.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

We love our new garage door! The premium cherry color is beautiful and it makes our house look brand new. We are very happy with the new opener that is so quiet. We are glad that we also got the key pad for easy entry, if we don't have our opener with us. The installation went very smoothly,quickly,and efficiently. Matt did a great job and was very professional. We appreciated that Jim,the owner, also came out to make sure that we were pleased with the installation. We would highly recommend Precision Door Service to everyone. .
Vickie and Gary Mitchell
A Response from: Jeffery Ware

Thank you for your feedback. This is truly one of my favorite reviews to date. We want all of our customers to have a pleasurable experience. I hope that you enjoy your new door and garage door opener fo many years to come.

Service Provided:
Install Garage Doors
Product:
Garage Doors
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