Anthony was very nice and did a great job, answering my questions. Was very fast getting my door fixed. Thanks for the fast service and getting out so fast. Thank y’all
Bill was great. Called ahead to let me know what time he would arrive. Very knowledgeable and professional. Would absolutely recommend and/or use again.
I was very pleased with the tech that came to service my door... He was very clean cut and well spoken. Anthony exceeded my expectations and was very professional. I would strongly recommend doing business with Precision.
My Service Tech, Bill Adamini was prompt, courteous, knowledgeable, efficient, and personable. He quickly fixed the problem (sticking door), and then discovered that the door motor was faulty (showing its age since being installed in the mid 1970's -- not long after the Brady Bunch was being aired in Prime Time), prompting its replacement. I would also like to give a shout out to Tasha, who answered my original call. She was gracious, helpful, and displayed a good sense of humor. I will definitely recommend Precision Door to others, and of course, if we need service in the future, we don't plan to call anyone else!
...Paul Sutton
Excellent service! Came to my house less than an hour after I called. Anthony was very knowledgeable and had the problem fixed in no time. Would definitely refer Precision to family and friends.
Precision did a fantastic job with my garage door repair. Tech Johnathan Giles was excellent and very professional. Great work, Great price, and I highly recommend them.
Thanks Precision door for the next day service in addition to very friendly knowledgeable outstanding customer service provided by Paul the technician.
Paul & Karen
Novelty Ohio
Anthony the tech was more than efficient and knowledgeable about his job. He was professional,courteous, and quick. Will spread the good word about Precision.
I had two garage doors installed on my three car garage yesterday. We had tons of snow the night before and it was still snowing yesterday morning out here in the snowbelt. Consequently, Ryan arrived a couple of hours later than he had planned (I figured they wouldn't show at all in the bad weather). However, he kept me informed of his progress. He did an excellent job on the doors, openers, and key pads. Left no mess at all and the doors are great. Very pleased with this company and Ryan.
I received your company's name through Angie's list. I did like the reappointment email with the name and image of who would be doing the service call. When Anthony arrived he was very nice and informative about questions I had. He went above and beyond the service call special I had secured through Angie's list, even using a hammer to break up the ice on my drive so the door would close. Will definitely use you again!
- Emily Witschi
A Response from: Jeffery Ware
Thank you for your feedback Mrs. Witschi. The picture of the technician is designed to help alleviate the anxiety of a stranger coming to your home. We do our best to provide excellent customer service, which really means exceeding your expectations. We want to create raving fans of Precision Door. Please share your experience with others.
Precision was a pleasure to work with. Scheduling an appointment was very easy with their flexible scheduling. Anthony called when he was on the way and arrived on time. While he was there, Anthony suggested some repairs, but did not pressure me into buying anything. I was impressed that he had everything in the van with him to make the necessary repairs and also install a new opener. Everything was completed very thoroughly and efficiently. I would highly recommend Precision and Anthony.
- Gary Leiter
A Response from: Jeffery Ware
Thank you for your. feedback Mr. Leiter. We try to make our service visit a good experience for our customers. Our technicians explain how a garage door works so the customer can make a well informed decision about the repair. Please share your experience with others.
My technician Anthony Wise was great he called to let me know that with the road conditions this morning he was running late. He was very precessional and answered all of our questions.
- Sabrina Mysyk
A Response from: Jeffery Ware
We are pleased Anthony was able to provide you a good experience.
I needed repairs on the bottom corner of my door and sealing strip due to a rodent having chewed its way in and taken up residence. Precision's service was prompt and at the time they promised. Paul did a great job of explaining what he needed to do and getting it done without trying to sell me anything I didn't need. The job was completed a day ahead of when it was promised. I would definitely hire Precision again.
- Scott Aiman
A Response from: Jeffery Ware
Thank you for your feedback Mr. Aiman. No job is too small for us. We do our best to provide prompt ,professional and courteous service to all of our customers.
I am extremely satisfied with our new garage door opener and hardware! Paul was very informative of the work that needed done but I was more concerned about a product that would last and not have to hassle with it anytime soon! We ended up replacing the whole unit and all parts necessary for superior performance and we are very happy with it as well as the Lifetime Warranty! Can
- Natalie Youdath
A Response from: Jeffery Ware
Thank you for our feedback Mrs. Youdath. Our goals are to "fix your door right the first time" and for you to be 100% satisfied. We really do honor our lifetime warranty. Thank you for choosing Precision Door.
Very professional, Thank you, I was very impressed. I would recommend your company highly...
- Reggie Williams
A Response from: Jeffery Ware
Thank you for your feedback Mr. Williams. We are pleased Zoran made a favorable impression, e is a true professional. Please tell others bout Precision.
Jason Schwarz, is a terrific guy. He got stuck in my driveway 3 times and was so nice about it. That shows true character. thank you for great service.
- Bernie Malensek
A Response from: Jeffery Ware
We appreciate you feedback Mr. Malensek. Jason is really persistent and not easily deterred from his goals.
Very satisfied with Anthony Wise, the technician who installed the new opener. His knowledge and professionalism was greatly appreciated. He is a asset to your company. Thank you
- Maureen Sullivan
A Response from: Jeffery Ware
We appreciate your feedback Mrs. Sullivan. Our goal is 100% customer satisfaction. We know that is what separates our our competition.
You could not ask for more from a company! My technician was the best and the service was extraordinary!! Not only did I get my garage door fixed but I learned what was wrong and why. This should always be your first and only call for anything involving a garage door.
- Kevin Graham
A Response from: Jeffery Ware
Let me tell you personally Mr. Graham, This is one of best reviews I have ever responded to. We want to separate ourselves from other garage door service companies and the way to that is to have the best technicians. Ideally, when a garage door breaks anywhere in Cleveland and the surrounding suburbs we want our phone to ring and no one else. You can help by telling others about your experience with Precision and Zoran.
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Excellent fast and friendly service. Will do business again
- Tim OBrien