Review:

John was very courteous, professional, explained everything he was doing, and offered 3 alternatives. His work was done in a timely manner and even showed me an area that we will address in the fall to prevent a future problem. Good guy, impressive...thank you!

Review:

John Franks was early, explained everything about the garage door, did an excellent job in a very short period of time replacing the spring, and as an added bonus provided future maintenance tips! Terrific Service.

Review:

Wow!! I cannot stress enough how pleased I am with Precision/Cleveland Garage Doors! Our opener broke this morning, leaving us stranded with door half up! I called and was quoted a late morning service visit and a wonderful serviceman, John, actually got to my house earlier. He immediately saw the problem, explained everything clearly, and gave me options to fix the issue. He was very nice and worked quickly to install a new opener. John then explained everything that I need to know about operating it, etc. and I love this new opener! I cannot believe how quiet it is and we can access it from an app, plus a back up battery in case of a power outage. What a fabulous business. I am impressed with the superfast response time, the high quality opener and most of all, the superb service that John provided. I feel that this is a top-notch operation with highly skilled, honest, genuinely nice service people. Thank you to John for saving our day!

Review:

Fast response and fast Service on a holiday weekend. Paul was great. Rebuild of all springs, cables, rollers, etc... Door is working perfectly. Very happy with the response and quality of service.

Review:

Anthony the service tech called and indicated he could come early and do the service. He arrived introduced himself replaced the rollers and lubricated the door hinges. Anthony did a very good job and explained what he was doing. Would recommend this company and Anthony

Review:

5

Review:

very happy with my service

Review:

Great service. Originally called for repair of broken torsion spring. The technician,Paul, arrived promptly the next morning and quickly assessed the situation. He explained the benefits of a complete overhaul including lifetime warranty of parts. He’s obviously very knowledgeable, but there was never any pressure. I was very pleased overhaul was completed in about one hour including cleanup. I would highly recommend this company.

Review:

Paul was early for the appointment and finished in less than an hour. Garage door works perfectly now.

Review:

Anthony was very good ... polite, knowledgeable and arrived EARLY! My prior contact with John Franks was very good, too. These folks have my business for life !

Review:

Very pleased with the services provided. John was very detailed in his repair and inspection of our garage door. I would not hesitate to recommend Precision Door to any of my family and friends for service.

Review:

My technician, Will, was a pleasure to do business with. He was punctual, knowledgeable, and thorough. Will diagnosed and fixed the problem that caused me to need a service call. While he was here, he brought to my attention deterioration in my garage door that would have to be addressed. As a result, I purchased two new garage doors. Will might possibly have saved me a real headache down the road. Precision Door is the only company of it's type that I have ever used and will continue to do so in large part due to the technicians from Precision who I have encountered. I have always received great service!

Review:

Fantastic service. My problem was fixed 3 hours after I called. Technician Anthony Wise was a pleasure to work with.

Review:

John was on time which is great! He showed us the broken spring and identified what our options were. Very pleased with recommendations and work we had completed. You could tell he was knowledgable and courteous. Would recommend Precision to others.

Review:

Paul was very clear in the description of the damage and what was needed to repair the door. He was very friendly and very skilled at fixing the door. I appreciate that Precision has 24 hour staff and that they are prompt and professional. The intake person on the phone was excellent as well.

Review:

This is the 2nd time I’ve used Precision, this time for a rental I own. The 1st was for my own home and I’ve been so happy with the job done I never considered another company even though the rental is in another city. They are quick to come, do a great job and Paul the service man was wonderful in explaining what needed to be done and the cost.

Review:

Work was great .Anthony did an awesome job.For sure 5 star.

Review:

Anthony did a phenomenal job in quickly installing my new garage door opener. He gave me a very good assessment of my old garage door opener which helped me decide that it was better to replace it then to repair my old garage door opener

Review:

Anthony was excellent. Very informative, and he took the time to talk us through several options and solutions. Extremely professional. Looking forward to doing more business with you!

Review:

Anthony was my service man (2nd time he's been here and was glad to see him again). He took care of my problem very quickly, and explained what needed to be done and why. I have recommended Precision in the past and will continue to do so.

Review:

Great Service, Awesome communication and issued fixed quickly and professionally.

Review:

I have used Precision Door Services twice in the last 2 months. From calling them for service to paying the technician when the job was completed, was a very easy process. Great customer service, knowledgeable technicians, I highly recommend them to anyone needing service on their garage door.

Review:

John was fantastic! Quick and thorough. We are very pleased with the response time and service provided by Precision door.

Review:

Thank you for such fast service. Anthony went over and above to help with my needs! Great job would recommend you to my friends and family!

Review:

The service representative was on time and performed the work in a professional manner I would refer him to my neighbors. My son in law Dan Eisele referred your company to me

Review:

We have been customers of this company since at least 2006. At 11pm our spring broke on garage door. I was able to call and speak to a real person to set up appointment for the next day. John Franks was out texhnician and he is excellent. I 5 star recommend Precision Door. Superb service. All ways.

Review:

We could not be happier with Precision! When our opener springs broke on a Sunday, leaving our garage door inoperable, we called Precision- fearing the dreaded extra charges for weekend/holidays. The Precision representative that we reached by phone was polite and was able to schedule a service visit the same day. I called around 10 am and our appointment was set for between 8-9 pm, but our technician, Bill, called me about 15 minutes later to see if earlier would work. Bill actually fit us in that morning! He was wonderful. He quickly diagnosed the problem and replaced our springs. He was highly knowledgeable, efficient, and polite. Bill was able to easily pull up our account history because Precision uses today’s technology, so everything is accessible on computer tablets. The only cost that we incurred was the service call fee because our broken springs were covered by the lifetime warranty and there was no extra charge for weekends! Yay! Thank you Bill for you excellent(and quick!) service. We are so happy we chose Precision!

Review:

I wanted to thank Precsion for their quick service in the handling of my garage door repair!! Their prompt and courteous was muchly appreciated. My serviceman name was Anthony Wise. He called upon his arrival, which was earlier than expected. I had a online coupon he honored, as well as, another one, and an extended warranty. I definitely would use this company again, very professional????

Review:

Anthony was polite and punctual, and he was quite sincere in explaining my options. Even though I was initially seeking a repair, I was quite pleased with my new garage door opener after Anthony installed it and spoke to me about its benefits.

Review:

Selected Precision after doing research on service and value. Super impressed with ability to assess my door within an hour. Phone support was outstanding. Technician inspected and assessed repair quickly and was very professional. Door was temporarily repaired to allow use and a well informed decision to replace and upgrade the door was made with good recommendation and information. Very pleased with what appears to be a very well run company.