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Read what people are saying
about Precision Garage Door in:

Lake County, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 202 reviews, averaging 4.93 Stars:
Review:

Great Service, Awesome communication and issued fixed quickly and professionally.
Jean Powell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I have used Precision Door Services twice in the last 2 months. From calling them for service to paying the technician when the job was completed, was a very easy process. Great customer service, knowledgeable technicians, I highly recommend them to anyone needing service on their garage door.
Mike Garmone
Service Provided:
Garage Door Repair
Review:

John was fantastic! Quick and thorough. We are very pleased with the response time and service provided by Precision door.
James Clarke
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Thank you for such fast service. Anthony went over and above to help with my needs! Great job would recommend you to my friends and family!
Suzanne Mochner
Service Provided:
Garage Door Repair
Review:

The service representative was on time and performed the work in a professional manner I would refer him to my neighbors. My son in law Dan Eisele referred your company to me
Al Perrico
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We have been customers of this company since at least 2006. At 11pm our spring broke on garage door. I was able to call and speak to a real person to set up appointment for the next day. John Franks was out texhnician and he is excellent. I 5 star recommend Precision Door. Superb service. All ways.
Barbara Cavallaro
Service Provided:
Broken Garage Door Spring Repair
Review:

We could not be happier with Precision! When our opener springs broke on a Sunday, leaving our garage door inoperable, we called Precision- fearing the dreaded extra charges for weekend/holidays. The Precision representative that we reached by phone was polite and was able to schedule a service visit the same day. I called around 10 am and our appointment was set for between 8-9 pm, but our technician, Bill, called me about 15 minutes later to see if earlier would work. Bill actually fit us in that morning! He was wonderful. He quickly diagnosed the problem and replaced our springs. He was highly knowledgeable, efficient, and polite. Bill was able to easily pull up our account history because Precision uses today’s technology, so everything is accessible on computer tablets. The only cost that we incurred was the service call fee because our broken springs were covered by the lifetime warranty and there was no extra charge for weekends! Yay! Thank you Bill for you excellent(and quick!) service. We are so happy we chose Precision!
Denise M
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I wanted to thank Precsion for their quick service in the handling of my garage door repair!! Their prompt and courteous was muchly appreciated. My serviceman name was Anthony Wise. He called upon his arrival, which was earlier than expected. I had a online coupon he honored, as well as, another one, and an extended warranty. I definitely would use this company again, very professional????
Donna Stanfield
Service Provided:
Broken Garage Door Spring Repair
Review:

Anthony was polite and punctual, and he was quite sincere in explaining my options. Even though I was initially seeking a repair, I was quite pleased with my new garage door opener after Anthony installed it and spoke to me about its benefits.
Ken Beavers
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Selected Precision after doing research on service and value. Super impressed with ability to assess my door within an hour. Phone support was outstanding. Technician inspected and assessed repair quickly and was very professional. Door was temporarily repaired to allow use and a well informed decision to replace and upgrade the door was made with good recommendation and information. Very pleased with what appears to be a very well run company.
Dan Gallagher
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Good service, fixed the problem quickly and it looks good.
Robert Gorgone
Service Provided:
Garage Door Repair
Review:

5 star rating. Service person on time, did excellent work and very efficient. He explained the upgrade that he installed. Excellent work!!!
Hiram Reppert
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Paul was fantastic. Very professional and did a great job.
Veronica Cekada
Service Provided:
Garage Door Repair
Product:
Springs
Review:

As always work was done correctly the first time Zoran did a great job
Allan Malvicino
Service Provided:
Garage Door Opener Repair
Review:

Will was very helpful and identified our problem quickly. He determined our opener could not be fixed and had to be replaced, but cautioned us that a new opener could be damaged by the current state of our garage doors. He walked us through our door options, made a few recommendations based on our home design, and finalized a package (door and opener) that would solve our grarage door problem. Thanks Will, appreciate all your help!
Gary & theresa Ljubi
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Paul was very professional and informative. Arrival time was unbelievably prompt, which is rare these days. He enjoys working for Precision and it shows. I would highly recommend this fine young man. Thank you for your great service and attitude!
Mary Collingwood
Service Provided:
Garage Door Opener Repair
Review:

Service was quick and great. Had an issue and had to quickly search online for a place. Called around 4:30 and they scheduled for 6-8pm. The technician, Anthony Wise, was able to come early. He called first to confirm that it was ok to come early. He arrived quickly and figured out the issue right away. He provided 3 options and explained each. His work was quick and good. Turned a frustration situation around and made it much easier for us.
Dan Horton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Paul was very personable and professional. He found out the problems with my door and presented me with three options that would fit my budget. I was very pleased with the work done and I would recommend Paul to anyone needing service. He is very knowledgeable. Thank you again for great service
Cheryl Coram
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

My issue on the quoted price was not even addressed although you asked for my feedback. Your company should honor the price that was quoted on the phone. I will contact the BBB to report this incident to make sure that this does not happen to anyone else.
Herminio Delgado
Service Provided:
Broken Garage Door Spring Repair
Review:

The service was prompt. The installer was efficient and knowledgable. He was very accommodating. I did not feel pressured into buying more than I needed. Very nice young man.
Karen Uridel
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very pleased. The tech came the next day, gave me three estimates from short term fix to complete overhaul. The tech was very professional and courteous. I am very pleased and would recommend and would call them in the future.
Mary Dustin
Service Provided:
Garage Door Repair
Review:

Service - John Gilles came out on 11/27/2017 and replaced a broken operator J bar arm bracket. John recommended I should also consider replacing my slightly torn and weakened upper (horizontal) strut support U bar. He had Precision Door order the correct 15' galvanized U bar support and then returned on 12/01/2017 to install it. John Gilles was timely, extremely courteous and 100% professional. The overhead door is operating quietly and smoothly - perfect. And yes, I'm impressed and thrilled with my first time service repair with your company! I have another home nearby on the lake I built 9 years with a 18 foot overhead door. I want to replace the torsion springs based entirely on age and cycles used . I will definitely be scheduling this replacement with Precision Door very soon and plan on advising my neighbors of your professional service people. It's also very comforting to get a live answer instead of automated-voicemails that so many other service businesses are using in today's tech world. Thanks again John Gilles!
Sandy Mancini
Service Provided:
Garage Door Repair
Review:

Excellent job....very professional and cares about the quality workmanship. I would highly recommend Precision!
Christine & Bob Coatsworth
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Fast, friendly and very professional.
Julia Lieb
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Anthony was on time, efficient, pleasant, and explained everything well. Good job.
Michael Machi
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

My serviceman was Will and he is the best. I will always continue to ask for him whenever I need service. He is very helpful and takes time to explain Super!!!!!!
Susan Brodzinski
Service Provided:
Garage Door Opener Repair
Review:

Extremely happy with the service provided by Anthony.
Cheryl Catania
Service Provided:
Garage Door Opener Repair
Review:

Speedy service, knew what the problem was the moment he arrived and was budget friendly about fixing the problem.
Christina Offenberger
A Response from: Jim Boland

We would like to send along a thank you for your business and we also look forward to any future help you may need with any of your garage door concerns!

Service Provided:
Garage Door Repair
Review:

Friendly, efficient, and economical. I'm very happy with the service provided and would recommend your company anytime!
Phil Aumann
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Z knew his stuff, great repair, like new... thanks
Mitch Sears
Service Provided:
Broken Garage Door Spring Repair
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