4.9 1 2 3 4 5 136 Reviews

From Mentor, OH Homeowners

Garage Door Repair in Mentor, OH

Precision Garage Door

Same-day garage door repair in Mentor, OH, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Mentor, OH FREE Service Call With Garage Door Repair over $150

Serving Mentor, OH

Proudly serving the Mentor, OH community with same day service.

Service truck

Local Garage Door Repair in Mentor, OH

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Mentor, OH, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Mentor, OH homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Mentor and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Mentor, OH

Serving Mentor, OH

and surrounding communities

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What Customers are Saying

Summary based on the 136 most recent customer reviews

Precision Garage Door of Cleveland in Mentor is described as a highly responsive, professional garage door company that customers trust for fast help, clear communication, and solid repair and installation work. Reviewers consistently praise the team for arriving on time or early, explaining options clearly, and completing jobs efficiently with friendly, courteous service. Many customers also highlight fair or reasonable pricing, strong product knowledge, and workmanship that leaves doors operating smoothly and, in many cases, "like new."

What Customers in Your Area Mention Most

Professionalism (51) Reviewers consistently describe the technicians and staff as professional, courteous, polite, and respectful throughout the service experience. Responsiveness (44) Customers repeatedly praise how quickly the team responds, often with same-day or next-day appointments and fast callbacks. Speed (39) Many reviews note that repairs and installations are completed quickly, often within an hour or with the issue resolved the same day. Communication (37) Customers value the clear explanations, option reviews, follow-up calls, and upfront information provided before and during the job. Expertise (34) Reviewers frequently say the technicians are knowledgeable, thorough, and able to diagnose problems correctly and explain what needs to be done. Service (33) Customers highlight friendly, helpful, no-pressure service and strong customer care from both office staff and technicians. Workmanship (30) Reviews often praise the quality of the repair or installation work, saying the door works properly, smoothly, or "like new" after service. Trustworthiness (18) Customers repeatedly mention honesty, lack of pressure, and confidence that the company recommends only what is needed. Value (14) Reviewers describe pricing as reasonable, fair, or worth the cost, and some specifically appreciate that estimates and quotes felt transparent.

Recent Reviews from Mentor, OH

Cyn Koubeck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 06/22/2026

I chose Precision Garage because I needed a new Garage door. I received a quote same day, within 2 hours of my call. Price was reasonable and I can't wait for the door to be installed. Very friendly staff and representative.

Nick Fleming

Technician: Nick Fleming

Service: Install Garage Doors

Product: Garage Doors

Greg Pickwick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 05/29/2026

Made the call at 9:45 and Paul pulled in just before noon. Gone by 12:30. Great job but went too fast for me to learn anything! Got all the product info I needed and going to let the unit live out it's life and get ready for a new unit. I'll give them the project for sure!

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Opener Repair

Daniel D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 05/22/2026

I was very happy with work and how there was no pressure to try and upsell me on something. John was very professional and I will call these folks first from now on

John Gilles

Technician: John Gilles

Service: Garage Door Repair

Product: Cables

Tony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 03/29/2026

Absolutely fantastic customer service today. We heard the garage door spring snap about 2:25 this afternoon, called at 2:30 and the job was completed by 4:15! John was friendly and professional!

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

Aghi Kerner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 03/28/2026

Paul was on time and did a great job for us. Professional, very friendly. We had work done with this company in the past at our previous address as well, highly recommended.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Christine Fortuna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 03/21/2026

I am very pleased with service I received on my garage door. I had been having an issue and when I called was told that someone could be there tomorrow! Zoren was very patient and answered all my questions. Explained my options and proceeded efficiently. I will call again if needed in the future.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Repair

James Bognar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 02/16/2026

I have a 2 year old door from another dealer that had always been noisy. The other dealer wouldn't solve the problem. Along came Anthony to the rescue. The door is quiet like it always should have been.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Repair

Product: Rollers

Debbie Grice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 01/19/2026

We were very concerned about being able to find a company that would come out on a Sunday when we encountered an issue with our garage door opener, Precision was able to send someone our within a few hours. The technician was very professional and resolved our issue quickly. I would definitely recommend them!

Michael Krajny

Technician: Michael Krajny

Service: Garage Door Opener Repair

Bruce Quittenton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 01/16/2026

I wanted to inform you that technician Zoran Jovanovic drove through a major snow storm in northern Ohio to repair the springs and cables for my garage door so that I could still make it to work. Many other companies would have called me to cancel my appointment to repair the garage door to a day when the weather was better to drive in. Zoran did an excellent repair job and I am very appreciative with his service. Bruce Quittenton

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Broken Garage Door Spring Repair

Product: Springs

Jack Gregorin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 12/27/2025

OUTSTANDING! Two days after Christmas (Saturday) and boing went the torsion spring. John was here within 90 minutes of my phone call, knew his stuff beyond a doubt and replaced two torsion springs in less than an hour. A great representative of the company and a very personable gentleman. I have already recommended Precision to a family member who is in the market for a new door.

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

Andrew Warburton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 10/08/2025

Needed door and opener looked at asap and Precision was immediately available this morning and were very helpful. Calltaker and technician were both professional and work was completed in a timely fashion.

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Repair

Product: Rollers

David Zupan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 10/02/2025

I needed a garage door tune-up I was able to make an appointment for the next day. Could have had it same day if I was available The technician arrived on time Replaced all roller bearings and cables Made the necessary adjustments The garage door works like new Great Job

Anthony Wise

Technician: Anthony Wise

Service: Garage Door Repair

Ken Frederick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 08/14/2025

He was very polite and professional. You need to have more employees like him

John Franks

Technician: John Franks

Service: Garage Door Repair

Patricia Gale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 06/19/2025

When the garage door company I first called had not returned my call for help within 24 hours, I went to the Internet and found your company. I called about noon to ask for help with my garage door opener at my new condo and service man Al arrived by 4:30. He realized I needed a new device and provided one on the spot. I am so glad for your service and am happy to refer your company to others!

Al Fleming

Technician: Al Fleming

Service: Garage Door Opener Install

Rachael Engel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 06/17/2025

Service was great, they even came out on Father's Day! Addressed all my concerns and answered my questions and installed within the hour. Pricing was very fair. Thank you very much!

John Gilles

Technician: John Gilles

Service: Broken Garage Door Spring Repair

Product: Springs

Renae Bevan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 06/07/2025

Unbelievable, prompt and professional service by John Franks! I called Precision garage and spoke with Daphne(very nice) and explained I was dog sitting at my son’s house and the garage would not open with the key pad. I panicked since the dog was in his cage and I needed to get inside the house(I didn’t have a key)! She said someone would be there between 12 noon - 2pm. I received a call PROMPTLY and John Franks said he would be to the house in 35 minutes. He arrived in less than 35 minutes! He was able to pry open the garage door and noticed the spring was broken. He changed the springs and within 1 hour he was gone. UNBELIEVABLE service! A BIG 5 STAR REVIEW and a huge thank you to John Franks for his service.

John Franks

Technician: John Franks

Service: Broken Garage Door Spring Repair

Product: Springs

Anthony Sacco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 03/03/2025

Same day service on a Sunday. Nick the technician was friendly and quick. The price was reasonable for the fast turn around.

Nick Fleming

Technician: Nick Fleming

Service: Garage Door Repair

Product: Cables

Alexandra Yanesh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 02/07/2025

Paul was efficient and friendly! He clearly explained to me the repair that was needed and what my options were. I will be calling back and requesting Paul when/if I need more help with my garage door!

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Ed Doles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 02/03/2025

Paul is awesome.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Cables

Patricia Padovan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 01/26/2025

The back up battery on my garage door opener was beeping. I left messages for 2 days with the company that installed my opener, but got no response. So I called Precision Door and they were able to come out the same day. Greg was on time and professional. He presented my options and replaced the battery as I requested. Very happy with the service. Patti

Service: Garage Door Opener Repair

BUD Rifici

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 01/09/2025

Quick response, installer was amiable and knowledgeable. He did a wonderful job with installation.

Nick Fleming

Technician: Nick Fleming

Service: Garage Door Opener Install

Product: Garage Door Opener

Sean Ahlegian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 12/24/2024

Poor When your car is trapped in garage a 6 week time to fix door or even open it to get vehicle out is excessive when they advertise same day service. Felt like bait and switch (and is )

John Franks

Technician: John Franks

Service: Garage Door Repair

Caroline Mayfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 12/09/2024

Very professional and had the job done in know time.

John Gilles

Technician: John Gilles

Service: Garage Door Repair

Product: Springs

Rose Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 07/02/2024

Paul was great. Showed up early which was great. Was professional and courteous. Showed me several options.I would recommend Precision Door to others.

Paul Broschk

Technician: Paul Broschk

Service: Install Garage Doors

Product: Garage Doors

Meet Patel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 06/13/2024

Zoran our technician did an amazing job with our garage spring repair. He came earlier than the given time frame and not only changed the spring but also checked if everything else was good with the garage and also showed me how to take care of my garage. Really happy with the service and will definitely reach out again in the future when needed.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Broken Garage Door Spring Repair

Product: Springs

Jeff Ackerman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 06/10/2024

Fast and efficient. Great job!

John Gilles

Technician: John Gilles

Service: Garage Door Opener Install

Paul Delaney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 05/24/2024

Good service fast excellent technicians

Al Fleming

Technician: Al Fleming

Service: Garage Door Repair

Holly M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 03/27/2024

Within 15 minutes of my initial call, I received a call from the technician that he was on his way. A professional and friendly man arrived, did a careful inspection, and offered his estimate, which was less than I'd feared. One hour later, the broken roller and section of track were repaired and the door works perfectly. Thank you, Precision!

John Gilles

Technician: John Gilles

Service: Garage Door Repair

Jerome Brys

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 02/26/2024

Excellent work! Technician very friendly and knowledgeable

Anthony Wise

Technician: Anthony Wise

Service: Broken Garage Door Spring Repair

Product: Springs

Rick Scheeser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 02/17/2024

Rick Scheeser Paul was awesome kind and courteous. I would recommend your company to everyone

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Opener Repair

Ready to Experience 5-Star Service?

Join your Mentor neighbors and let our experts take care of your garage door.

Greater Cleveland Area (216) 273-6733
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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125