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Read what people are saying
about Precision Garage Door in:

Mentor, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 73 reviews, averaging 4.92 Stars:
Review:

Bill was excellent, personable, professional. This was a great experience. Hopefully he will be out to install our new door in a few weeks. I would definitely recommend this company and Bill to friends and family. Came out and fixed on a Sunday. No extra charge! So happy.
Beverly Heck
Service Provided:
Garage Door Repair
Product:
Cables
Review:

John was very courteous, professional, explained everything he was doing, and offered 3 alternatives. His work was done in a timely manner and even showed me an area that we will address in the fall to prevent a future problem. Good guy, impressive...thank you!
Tim Radley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Anthony the service tech called and indicated he could come early and do the service. He arrived introduced himself replaced the rollers and lubricated the door hinges. Anthony did a very good job and explained what he was doing. Would recommend this company and Anthony
Harley Warren
Service Provided:
Garage Door Repair
Review:

Great service. Originally called for repair of broken torsion spring. The technician,Paul, arrived promptly the next morning and quickly assessed the situation. He explained the benefits of a complete overhaul including lifetime warranty of parts. He’s obviously very knowledgeable, but there was never any pressure. I was very pleased overhaul was completed in about one hour including cleanup. I would highly recommend this company.
Tim Berigan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My technician, Will, was a pleasure to do business with. He was punctual, knowledgeable, and thorough. Will diagnosed and fixed the problem that caused me to need a service call. While he was here, he brought to my attention deterioration in my garage door that would have to be addressed. As a result, I purchased two new garage doors. Will might possibly have saved me a real headache down the road. Precision Door is the only company of it's type that I have ever used and will continue to do so in large part due to the technicians from Precision who I have encountered. I have always received great service!
Debbie & lee Schroyer
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Review:

This is the 2nd time I’ve used Precision, this time for a rental I own. The 1st was for my own home and I’ve been so happy with the job done I never considered another company even though the rental is in another city. They are quick to come, do a great job and Paul the service man was wonderful in explaining what needed to be done and the cost.
Joy Michaelis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Work was great .Anthony did an awesome job.For sure 5 star.
Doug Humenuik
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Anthony did a phenomenal job in quickly installing my new garage door opener. He gave me a very good assessment of my old garage door opener which helped me decide that it was better to replace it then to repair my old garage door opener
Nathan Szabo
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Anthony was excellent. Very informative, and he took the time to talk us through several options and solutions. Extremely professional. Looking forward to doing more business with you!
Pete Foster
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Anthony was my service man (2nd time he's been here and was glad to see him again). He took care of my problem very quickly, and explained what needed to be done and why. I have recommended Precision in the past and will continue to do so.
Jacque Fertick
Service Provided:
Broken Garage Door Spring Repair
Review:

We have been customers of this company since at least 2006. At 11pm our spring broke on garage door. I was able to call and speak to a real person to set up appointment for the next day. John Franks was out texhnician and he is excellent. I 5 star recommend Precision Door. Superb service. All ways.
Barbara Cavallaro
Service Provided:
Broken Garage Door Spring Repair
Review:

Selected Precision after doing research on service and value. Super impressed with ability to assess my door within an hour. Phone support was outstanding. Technician inspected and assessed repair quickly and was very professional. Door was temporarily repaired to allow use and a well informed decision to replace and upgrade the door was made with good recommendation and information. Very pleased with what appears to be a very well run company.
Dan Gallagher
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

5 star rating. Service person on time, did excellent work and very efficient. He explained the upgrade that he installed. Excellent work!!!
Hiram Reppert
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Will was very helpful and identified our problem quickly. He determined our opener could not be fixed and had to be replaced, but cautioned us that a new opener could be damaged by the current state of our garage doors. He walked us through our door options, made a few recommendations based on our home design, and finalized a package (door and opener) that would solve our grarage door problem. Thanks Will, appreciate all your help!
Gary & theresa Ljubi
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Paul was very professional and informative. Arrival time was unbelievably prompt, which is rare these days. He enjoys working for Precision and it shows. I would highly recommend this fine young man. Thank you for your great service and attitude!
Mary Collingwood
Service Provided:
Garage Door Opener Repair
Review:

My issue on the quoted price was not even addressed although you asked for my feedback. Your company should honor the price that was quoted on the phone. I will contact the BBB to report this incident to make sure that this does not happen to anyone else.
Herminio Delgado
Service Provided:
Broken Garage Door Spring Repair
Review:

The service was prompt. The installer was efficient and knowledgable. He was very accommodating. I did not feel pressured into buying more than I needed. Very nice young man.
Karen Uridel
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Excellent job....very professional and cares about the quality workmanship. I would highly recommend Precision!
Christine & Bob Coatsworth
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Fast, friendly and very professional.
Julia Lieb
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Extremely happy with the service provided by Anthony.
Cheryl Catania
Service Provided:
Garage Door Opener Repair
Review:

Speedy service, knew what the problem was the moment he arrived and was budget friendly about fixing the problem.
Christina Offenberger
A Response from: Jim Boland

We would like to send along a thank you for your business and we also look forward to any future help you may need with any of your garage door concerns!

Service Provided:
Garage Door Repair
Review:

Friendly, efficient, and economical. I'm very happy with the service provided and would recommend your company anytime!
Phil Aumann
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I originally had an appointment for garage door opener repair with a smaller company. They didn't show up and didn't return repeated calls/messages. When I called Precision, they were able to come out the same day (within 2 hours), provided a confirmation email with the picture of the technician I could expect, and the tech called when he was within 5 minutes of my location - WHAT A DIFFERENCE!!! The repair was completed quickly and at a very reasonable price - thank you PRECISION!!!
Bette Lloyd
A Response from: Jim Boland

Ms. Lloyd, We are very pleased that Precision Door was there when you needed it! No one has time in their busy day to be held up by garage door trouble so we are very happy the repair was completed quickly and efficiently for you. Please feel free to pass along any recommendations to friends and family.

Service Provided:
Garage Door Opener Repair
Review:

Anthony was great. He has been to our house twice now and the 1st visit he told us that we need our garage rebuilt. So Anthony's 2nd visit was the big job of rebuilding our garage door. Anthony was very friendly, very professional and explained things very well. I highly recommend Precision overhead door and ask for Anthony for your technician. you will not be disappointed
Chandler & keri Wick
A Response from: Jim Boland

Mr. and Mrs. Wick, We would like to pass along our thanks to you for taking time to provide a review of the service you received from Precision Door. We are very pleased Anthony completed the work thoroughly and professionally to ensure your garage is the safest it possibly can be.

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Highly recommend Anthony arrived on time, explained all the features of the garage opener and made sure all the remotes were working in the cars. Very professional
Jim Pugsley
A Response from: Jim Boland

Mr. Pugsley, We appreciate you taking the time to provide a review. Please do not hesitate to contact us in the future for any of your garage door repair needs!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Anthony was extremely professional and personable. He explained everything clearly and showed me where another problem was. It was a complete rebuild. I was very pleased with the outcome.
Peggy B., Mentor
Service Provided:
Broken Garage Door Spring Repair
Review:

I was very pleased with the service I received. The technician was timely, pleasant and very clearly knew what he was doing. He walked me through what needed to be fixed and made sure to ask if I had any questions or needed anything else. A job very well done. A 5 star service.
Cheryl Catania
A Response from: Jim Boland

Cheryl, We appreciate your taking the time out of your busy day to provide to us feedback of the service you received through Precision Garage Door. Please forward along a good word about Bill and Precision Door to family and friends. We look forward to helping again in the future, should the need arise.

Service Provided:
Garage Door Repair
Review:

The picture of the technician and truck gave me. confidence in the company to start with. My technician, Dave, was very personable, knowledgeable, and explained everything thoroughly to me. He was able to fix the problem with the door to my satisfaction. Thankful my son picked your company.
Eileen Dillon
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Anthony was very professional- explained clearly and was definitely not a pressure fast talk type. He was straightforward and I felt he was an expert. Glad I chose Precision. The call was also handled courteously and efficiently.
Sue Puleo
A Response from: Jim Boland

Ms. Puleo, We appreciate your business as well as your review of our company and technician. We would appreciate, also, a kind word forwarded along to family and friends regarding the service you received from Precision Door. Thank you again and we hope you have a great day!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

Five stars for Precision Door Service. Great way to run a business. Prompt, knowledgeable and friendly. Tony Wise got the job done in a hurry and correctly. Thanks Tony. Good job. Great company.
Tim Detling
A Response from: Jim Boland

Thank you, Mr. Detling for your review of our company and our technician, Tony. We appreciate the feedback and please do not hesitate to contact us in the future for all of your garage door repair needs. We would be very grateful if you passed along a good word to family and friends of the exceptional service you received from Tony.

Service Provided:
Garage Door Repair
Product:
Cables
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