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Read what people are saying
about Precision Garage Door in:

Mentor, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 63 reviews, averaging 4.90 Stars:
Review:

We installed a garage door opener and we needed some miner repairs done to make sure the door would work properly. Anthony Wise showed me what needed to be done and fix the trouble points we were having. The door is back working. He was very good at explaining the trouble area and what he was going to do to fix it. I would recommend Precision.
Sheila Williams
A Response from: Jeffery Ware

We appreciate your feedback Mrs.Williams. We re pleased Anthony was able to help solve your issues. Please tell others about Precision Door.

Anthony Wise Service Provided:
Garage Door Repair
Technician:
Review:

Wow Our door broke Tuesday around 1:30 and by late afternoon you had it working like new. Thank you I will let everyone know about your company.
Martin Hathy
A Response from: Jeffery Ware

Thank you for your feedback Mr. Hathy. That is exactly what we want our customers to experience when we visit. I will be sure to let Anthony know. Please do tell others about Precision Door.

Anthony Wise Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

my experience with Precision door was very professional right from the start and all the way through installation of my new door, I wouldn't hesitate to use them again.
George Palaic
A Response from: Jeffery Ware

We appreciate your feedback Mr. Palaic. Our goal is 100% customer satisfaction. Please share your experience with others.

Ryan Freeman Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Paul is knowledgeable, personable, and efficient. He asked questions until he understood our needs and did not try to sell us more than what we needed but simply outlined all of our options and answered all of our questions. We are very happy with the quality of his repair work and the installation of the new door opener. Thank you.
Jim Salvatore
A Response from: Jeffery Ware

We appreciate your feedback Mr. Salvatore. Our goal is 100% customer satisfaction. We want to help our customers determine what is the best solution to their problem. Thank you for choosing Precision Door and please share your experience with others.

Paul Broschk Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Great job on the Garage Door Repair today. Called before the scheduled appointment and came out a few hours early. Good inspection and explanation of the problem and what was needed to be done to repair it. Just under 2 hours later, I had 2 new springs, new cables, new rollers, and a new bracket with the opener reconnected. He also explained why I needed to replace my garage door opener as well, as the problem should not have occurred. I could not spend even more to get it replaced at this time, but I appreciated the explanation. Overall, great job, with very friendly and professional service throughout.
Ryan Kolesar
A Response from: Jeffery Ware

Thank you for your feedback r. Kolesar. Our goal is to fix the door right the first time and for our customers to be 100% satisfied. When you are ready to replace your opener please gives us a call, thank you very much for choosing Precision.

Anthony Wise Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Bill was a great guy....door spring was replaced very quickly and Bill was very good! Would recommend him anytime....Dennis
Dennis Hayes
A Response from: Jeffery Ware

Thank you for your feedback Mr. Hayes. We feel the same as you about Bill. His personality can be infectious. Please do recommend Precision Door to others.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Prompt service. The technician was very knowledgeable and courteous. I will recommend Precision to my friends.
Denis Shinhearl
A Response from: Jeffery Ware

Thank you for choosing Precision Door Mr. Shinhearl. Please recommend us to friends and family.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Service was great - called at 10:00 AM and door was repaired by 1:00 PM. Very professional. Would recommend always.
Hiram Reppert
A Response from: Jeffery Ware

Thanks for your feedback Mr. Reppert. We do our best to provide prompt professional and courteous service to our customers.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The technician that came to my house really new his stuff. He identified the problem and fixed my garage door in 45 minutes. Super nice guy who did a great job.
Lou Caresani
A Response from: Jeffery Ware

Thank you for sharing your experience with Precision Door. We want to provide prompt, professional and courteous service to our customers. Please tell others about Precision.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very good and precision job
Dombrosky
A Response from: Jeffery Ware

Thank you for choosing Precision Door

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

The experience with your company was to say the least very pleasing.the people that set up the appointment were very courteous.The service tech,Prince,was very polite,informative ,and professional. I would recommend you company to anyone. Thank you fora job well done.
Lawrence Hocevar
A Response from: Jeffery Ware

Thank you for taking time to share your experience with Precision Door and Prince Mr. Hocevar. These are the type of comments we want to hear. It informs us that our technicians are doing a good job. Please do recommend us to others in need of our service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Work was made carefully, soon enough and successful.The working style is professional and good attention to purchaser's needs.Thank for good service.
Dombrosky
A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Door. We strive to deliver our customers prompt, professional and courteous service. Please tell others about that experience.

Paul Broschk Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Jim here we go again, Another great review for your team. Last time it was Bill Admaini this time it is Anthony Wise. Tony did a great job of explaining why and how my garage door was first installed by another company. He explained several options that I could take to get my failing circuit board to work on a 13 year old motor. The right decision, even though my wallet is screaming, was to get a new opener unit and drive belt. Fast, professional and he made sure I had a key entry along with two remotes. Fantastic expeditious work. I have several chores today and I now have time to do them. Brandon (trainee, I think) and Tony jumped in there and got the job done. I can tell that Brandon is astute and willing to go the extra mile. Tony is on top of his game. Good bunch of guys at your company. And now I've met three of them. Good luck over the years to come. Thanks, Tim
Tim Detling
A Response from: Jeffery Ware

Thank you for your feedback Mr. Detling. We appreciate your continued loyalty and will continue to provide the level of service that you have come to expect.

Anthony Wise Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Jason was very knowledgeable & courteous. I will ask for him in the future.
MARLENE GUZAUSKAS
A Response from: Jeffery Ware

We are pleased Jason was able to provide a good experience for you. Thank you for your feedback.

Service Provided:
Broken Garage Door Spring Repair
Review:

HI Jim, You have a great American Company. Integrity, promptness, courteous professionalism. The shine of your quality company is extended from your web site to your sales agent to the technician that just showed up at my door today. Bill Adamini is a fine professional and a pleasure to meet. He was prompt and courteous and very informative. Your web site provides a nice level of trust by sharing the pictures and biographies of your technicians. I was so impressed I have purchased your lifetime agreement on my garage door repair needs. I gave you five stars on this review but forgot to click on them in another review I wrote. I give you all fives in all reviews. That is my position. Thank you, Tim
Tim Detling
A Response from: Jeffery Ware

Thank you very much for your feedback Mr. Detling. When we decide to make a tv commercial we may call on you (smile). Seriously, this is an awesome review. Everything you touched on is what separates us from other garage door service companies. Please share your experience with others.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Anthony was timely, polite and thorough during this service call. He took the time to be sure everything was explained and tested when he completed the work. Thank You!
Katie Bucar
A Response from: Jeffery Ware

Thank you for your feedback. We are pleased Anthony provided you a good experience.

Anthony Wise Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

5 stars for sure, Jason contacted me by phone letting me he was going to be earlier than anticipated if that was ok with me. After review of my door he provided all my options and took care of what I needed in a minimal amout of time. Cleaned up after and left literature for future reference. He was very personable and I would recommend Jason and Precision Door to family, friends, and co-workers.
Tim Radley
A Response from: Jeffery Ware

Thank you for your feedback Mr. Radley. It is very pleasing to know our technicians are providing the level of service that would encourage our customers to share the experience with friends and loved ones. Thank you for choosing Precision, we really do appreciate your business.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

I would give Precision Door a 5 Star rating. The professionalism and and quality of work performed was excellent. The technician, Bill, answered all my questions and explained all the features of my new garage door opener. He was very polite and cleaned up everything when he was done. I was very pleased.
Janett Zalar
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Zalar. Our goal is to fix the door right the first and to provide the highest level of customer service. Bill is very thorough and patient with our customers. We are very happy that you had a pleasant experience.

Bill Adamini Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Purchase garage springs and a new opener. Was a bit surprised at how much they cost but the technician was superb and explained many things.
Donald Tanski
A Response from: Jeffery Ware

Thank you for taking time to review your experience with {Precision Door Mr. Tanski. Our Parts are the very best available and the service we provide is far superior to any other garage door company, so our prices may be a little more than some companies and less than others. What we promise is to fix your door right the first so you don't have to worry about anymore. Cost and value are not the same, as time passes we are certain you will realize the value of doing business with Precision. Thank you for choosing Precision.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Our garage door first refused to open at 8:00 one evening. By noon the next day, Mitch from Precision had completely rebuilt the door for us. He appeared promptly on time, was couteous, knowledgeable, and efficient. I found Precision on Angie's List, where it was very highly rated. In my opinion, Precision deserves all the accolades it receives. This probably is not the cheapest door service it is possible to find, but it worth every cent you pay for it.
Cynthia Sasse
Service Provided:
Garage Door Repair
Review:

Outstanding service. I called at 7:00am and had someone out at my house by 8:30. By 10:30 my garage door was completely fixed. Brad, my technician, was very professional and friendly. I would recommend Precision to anyone.
mike jancar
A Response from: Jeffery Ware

Thank you for your feedback Mr. Jancar. We pride ourselves on prompt service. We also encourage our technicians to maintain a professional attitude. Our goal is 100% customer satisfaction. Thank you for allowing us to provide that to you.

Brad Buzzelli Service Provided:
Garage Door Repair
Operations Manager:
Review:

Tom Paulus did a very good door install. He explained the operation and also the features. Very friendly and prompt.
Scott Sneddon
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Brad did a good job. I thought it was a very expensive replacement of two springs, however. I don't mind paying for good work and good service, but the price was very high. Brad came back on Saturday morning, just as he said he would do, we did agree that he would call us to confirm that he would come, and he did not do that. As I mentioned previously, however, Brad did a very good job. He was quick, and he was honest.
shea wickes
A Response from: Jeffery Ware

We are glad that you appreciate quality work and excellent service. At Precision that is our hallmark. I do appreciate you pointing out that Brad did not call on his way, that is so unlike him. This gives us the opportunity to become better. Thank you.

Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair
Operations Manager:
Review:

Tom was exceptionally professional and a real credit to your organization. I will refer your company and Tom to others needing repair.
Deronda Strickland
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Service 24/7
Robert Chandler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

In the past two years we've had Al out for two different repairs on our garage door. We called because they advertise 24 hour service. Loved that they called ahead to let us know he was running early. Fast, friendly & courteous! Al explained the state of our door and why we didn't have to invest in a new door at this time. We will call them in the future for a new install or future repair. Love love love the number kep pad opener. So convenient!
jesse webb
Service Provided:
Garage Door Repair
Review:

Al arrived ahead of schedule and did excellent work in a timely fashion
Art Healan
Service Provided:
Broken Garage Door Spring Repair
Review:

Jim Boland and his staff responded quickly to my request for a garage door replacement quote. Their prompt and friendly service was greatly appreciated. Additionally, their excellent craftmenship is clearly noticed. I fully recommend Precision Door to all my friends and family.
Ron Jeric
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Technician Jeremiah Byrd was knowledgeable, courteous and did the job right.
John Hall
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Jeremiah replaced the spring, cables and rollers on out two doors. He also installed two openers. He was knowledgeable, courteous and did the job right. We are planning to have him back to weather strip both doors.
John Hall
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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