Garage Door Repair Reviews in Cleveland (Page 2)
Precision Garage Door of Clevelandhas received 5226 reviews, averaging 4.93 Stars:
Solon, OH
Service Provided:
Product:
Technician: Al Fleming
Cleveland, OH
Our installer, John, was just fantastic. You could tell he was very knowledgeable in installing the new garage door opener and everything that went with it. He was friendly, explained thoroughly on how to operate the new Genie door opener, took his time with us and answered any questions we had. You have a very good employee working for you.
- Carol Veltre
Lyndhurst, OH
Excellent service Paul really took care of me
- Christopher Jackson Bey
Parma Heights, OH
I was pleasantly surprised when I could get service on the day I called. Everyone was very friendly and professional. Nick came with a big smile and completed his job. It was truly a pleasure dealing with this company.
- Mel Floreske
Bay Village, OH
Paul Broschk was out this afternoon for the bi-annual routine/preventive maintenance I scheduled. He's always extremely efficient & knowledgeable, helpful/proactive & pleasant. He's been my tech since Precision installed my garage door in April 2023 & I request him each visit. I trust his work, he knows the maintenance history & I look forward to seeing him. Highly recommend him! PLEASE NOTE: Service Performed was NOT a Repair, but there was no option listed for routine/preventive maintenance.
- Yvonne
Independence, OH
Great service same day couldn’t be happier. Paul was our repairmanand he was professional and all around fantastic.
- Jason L.
Garfield Heights, OH
My technician John Franks was very prompt, courteous, explained what I needed for my garage door to operate properly, explained the costs of the current work and also gave me an idea of what eventual work may cost if necessary in the future.
- Mirol Wells
Rocky River, OH
Love this company. Always prompt, clear about what the problem is and how to correct it, and efficient!
- Betsy Nero
Broadview Heights, OH
Precision made it very easy to schedule service - I was able to fill out a quick form online without having to call anyone! I had called another company and had to go through voice prompts before eventually being hung up on. With Precision, I could chose my desired day, time slot, and reason for repair, got confirmation of my appointment, and someone was here right at the exact time. Anthony, the tech, was great. Very knowledgeable and friendly - and he got right to work. Our doors worked fine but were about 5 years old and needed a tune up. Anthony got me new rollers and greased all the hinges and offered some maintenance advice. After he was done, everything was much quieter and ran very smooth. Im glad I chose Precision!
- Robert Mooney
Brecksville, OH
Great service and professional help with our broken spring. Not a crisis, however their team/tech was available same-day and the pricing was comparable to other places I called. Super friendly help on the phone getting scheduled and the tech who showed up was patient to explain the issue and some other elements of the door. Overall, great help and superior customer service.
- Mike L
North Olmsted, OH
Excellent service. Nick, the technician, came quickly, fixed the problem right away, and was very nice. Would recommend Precision Garage Door to anyone who wants to deal with a reliable and honest company.
- GSJ
Kirtland, OH
Had a great experience today with John Franks, the service tech. He guessed (and was correct on) the exact age of the garage door as well as the age of the motor. I was impressed. He was super pleasant and professional, as well as knowing his stuff. Not to mention, the company’s availability was excellent. I was able to make an appointment online with a two-hour window. We needed you pretty quickly, and John was here the next morning, and was even running early. Bonus! I would definitely recommend your company to others needing garage door service. It was a seamless process to schedule and delivered by a friendly person who instilled confidence that we were in good hands.
- Kristen K
Kamm's Corner, OH
Arrived on time, very friendly and helpful. Had my issue resolved very quickly. Will definetly use them again.
- Mary Serrano
Bentleyville, OH
We had a warranty service call today and the technician Anthony was on time, professional, and efficient. What more could a homeowner ask for! Thank you so much Precision Door!
- Amy Sancetta
Broadview Heights, OH
Zoran was so knowledgeable, kind, and helpful. He gave me my options clearly laid out and didn’t pressure me into any purchase that wasn’t necessary. I’d recommend his services!
- Tori Coneglio
Avon, OH
Today I had a new garage door opener installed. The technician was Paul and he was just great. He explained everything so well and everything went very smoothly. I had been putting it off because I figured it would be such a headache, but I was wrong because these people are very easy to work with and everything went great. I used them because a friend of mine has used them for three different homes and she recommended them. And now I will recommend them too.!
- Julie Wilkens
Parma, OH
They were able to set up a same day appointment, and John Franks was able to come even earlier than the appointed time. Gave thorough analysis of what was needed, performed the worked quickly (new springs and coils). Gave tips to keep things going well and did a fantastic job. Would highly recommend him and the company for any garage door needs,
- Mark Ullman
Olmsted Township, OH
Our technician, Zoran, was outstanding. He was on time and explained all of our options clearly. He showed us everything we needed to know for operating/maintaining our new garage door opener. He was very polite and easy to talk to. Would definitely recommend Precision for your needs.
- Holly Blaha
Service Provided:
Product:
Technician: Zoran Jovanovic
Mentor, OH
Made the call at 9:45 and Paul pulled in just before noon. Gone by 12:30. Great job but went too fast for me to learn anything! Got all the product info I needed and going to let the unit live out it's life and get ready for a new unit. I'll give them the project for sure!
- Greg Pickwick
Cleveland, OH
gentleman was on-time, friendly, down-to-earth.
- Bill Doll
Mentor, OH
I was very happy with work and how there was no pressure to try and upsell me on something. John was very professional and I will call these folks first from now on
- Daniel D
Parma Heights, OH
High quality doors and installer was professional and on time.
- Walter Scott
Cleveland, OH
I was very impressed with the whole process. They were accurate with how long it would take to fix, Al was professional and polite. It was a very simple process to work with them and they did a great job!! Have used them before and we are always pleased. Thank you.
- Mrs. Krajcirik
Highland Hts, OH
My garage door spring broke in the middle of replacing the garage concrete - worst timing! However Precision was on site less than 2 hours after I called (pre-office hours) and Al assessed the issue and replaced the springs in no time. Very appreciative, thank you!
- Fabienne Bernard
Rocky River, OH
John Franks wasvery prompt. He installed new springs and oiled and serviced our garage door in about an hour. He was very friendly and informative explaining what he did and how we can keep our door running smoothly. We purchased our door from Precision several years ago and have had them service it in the past. we will always call Precision in the future. Easy to schedule online, prompt and efficient service. Thanks John,
- James & Karen Mikula
Strongsville, OH
Mike, the installer, was excellent. He was highly professional and very knowledgeable throughout the installation process. His work was completed efficiently while still paying close attention to detail.
- John Vedrody
North Olmsted, OH
On a Sunday morning, the spring on our garage door broke. Not a problem for a Sunday, but I had a doctor's appointment on Monday at 8:00 a.m. and, therefore, really needed the door fixed on Sunday. When I called, they gave me a window of 2 to 3 on Sunday afternoon. The tech called at 1:15 and said that, if it was okay with us, he was available then. He went through our various options. He fixed the spring and replaced the cables. He was knowledgeable, polite and did a great job.
- Mary Lynn Jackowicz
Brook Park, OH
Z was a very nice serviceman. He was efficient and did a great job. Thank you for the excellent service.
- Terri S.
Kamm's Corner, OH
John arrived early for our appointment He was clear in what had to be done to repair our door and explained everything he was doing Frendly, and willing to answer my questions Repair was completed promptly and at a reasonable cost I would definately call Precision again if needed (Would hope they would send John again)
- Bill G
Olmsted Township, OH
Got home at 1 PM on a Saturday to a broken garage door spring. They had it fixed with upgraded rollers at a fair price by 3 PM.
- John V.
I was very pleased with the service that I received from service tech: Al Fleming. He explained to me the service that he was doing. He was very experienced and knowledgeable in work. He was very friendly and efficient with his services. I will be using this company for future projects. Thank you.
- Jocelyn Williams