Garage Door Repair in Greater Cleveland - Page 3

Vaughn Rockhold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have worked with Precision Door for years. Sometimes simple projects like this one. I have purchased an excellent new opener at my previous house. Everytime they are prompt, efficient and completely trustworthy. Well run, reputable company.

Monica Hubbard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician was awesome! He explained the service in detail and made sure to perform the work efficiently. He was in and out in 30 minutes.

Andy Schofield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you

Steve Hardaway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Overhead Garage Door because the ratings were pretty good and booking online was very easy. I booked a time that was scheduled for 12-2pm for installation and the tech called earlier and had an opening starting at 11am that was confirmed. The tech was on time as scheduled. Once here I showed him the concern > a snapped cable and he asked one question, when was the garage door last serviced and I shared about a year ago. Next, the tech shared that he would be installing 2 brand new cables and it should take him 15-20mins or so and he would be done. Towards the end I came out and noticed that he was lubricating the rollers, hinges and he changed two lightbulbs without confirmation from me. I thought this was just a part of the service from Precision since the tech took the initiative to do this without confirmation. I had just lubed everything 2-3 days before. In the end the tech was awesome with no complaints on his professionalism & workmanship (5 stars). But what brought the rating down to 3 stars is the fact that I was charged additional for a garage door tune up that I didn't request or have any idea that I would be charged for until the paperwork was presented and the work was completed.

Larry Sheehe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on our garage door broke and I was unable to open the door. Fortunately, the car was not inside the garage at the time that the spring broke. After we called Precision, our Service-person, Zoran, contacted us immediately to let us know that he was on his way and gave us an estimated time of arrival. He was actually at our home and working on our door less than an hour after we called Precision to request service. Zoran was very courteous, professional and skilled. He was able to remove the broken spring, replace it with a new one quickly and safely and adjusted the torque of the spring appropriately. He also lubricated all of the moving parts. Our garage door is now as good as new. Zoran is an outstanding representative of your company. We are repeat customers of Precision Overhead Garage Door and we will not hesitate to call Precision again if the need arises because of our experience with Precision to date.

Ken Goldberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Visit, installation went fine. I just wish the hardware (new lock) came in the same color as the vinyl doors to save my painting it with an unperfect match. No choices below quite match what was done. Not sure what to put for "product purchased." Mr. Wise installed a lock and key for one door because there is no person door. He also tuned up/lubricated the door(s) and opener. Thus charged considerably more than estimate I was given on the phone but I the person on phone was not definite. All okay.

William Powell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did a fast professional job. Didn't pressure further repairs but did state rollers should be replaced soon. Also helluva hot day to play repairman.

Tom Hawkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Preston because they had installed our garage door in 2019 and I was very satisfied with the service and price then.

David Coe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast efficient reasonable cost I would recommend

Marina Eliazo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very service oriented company. Love that when call you get a prompt response. Nick is very nice, friendly and knowledgeable. He fixed my garage door problem. Happy to recommend you guys. Marina Eliazo

Laura McGrew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I purchased a garage door in 2022 and was very satisfied with the explanation of options and the low pressure sale. I have 2 garages and the 2nd one needed all new springs and things. The repair was done on the spot and the garage door opens and closes again. They also came the day I called them.

Kate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Discovered an issue with the door late at night and were able to use the online site to book an appointment for the next morning. John arrived right on time and was extremely friendly/helpful. The door was fixed within the hour with no interruptions to our day. Great service!

Bill Allport

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A great Company and an extremely professional and friendly service provider.

Tom Santo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From past experience.Quality personnel and quality work

Dan Ruben

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Overhead Garage Door totally met my expectations! Mike our tech was awesome and saved me from having to replace my damaged door. He was honest and did a spectacular job. I will defiantly use them again if the need arises. Great company!!!

Laura Cardarelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I used them 5 years ago. I was very satisfied with their service. My garage door opener stopped working yesterday. I called early this morning. They sent me one of their service men with 2 1/2 hrs. Nick quickly accessed the problem and gave me 2 quotes. The job was completed in one hour. I'm very satisfied with Precision Garage Door Service. Laura C, Willoughby, Ohio.

Karen Casamatta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, friendly and fixed our door. I would definitely recommend.

Mike Mcfarland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The operator I talked to scheduled a technician and notated the present description of my garage door. She was quick, she told me the technicians name and explained the technician would call before arrival. The technician, who was Michael, called before arriving and gave me an estimated time of arrival. Once, Michael arrived he was in a van with the company's logo on it, and he was very nice. He assessed the damage to the door and asked several questions about what I wanted, then he presented different options. He was very knowledgeable and explained the entire installation process as well. I felt at ease and I would recommend Precision Garage Door.

Cyn Koubeck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Garage because I needed a new Garage door. I received a quote same day, within 2 hours of my call. Price was reasonable and I can't wait for the door to be installed. Very friendly staff and representative.

Avon, Ohio Resident

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response with transparent pricing estimate before work started. Technician was timely, professional and friendly.

John E.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul did a wonderful job of replacing our 15 year old opener that failed. The new system has a nice battery backup system and is very quiet. Thanks Paul!

Nancy McKinney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed new battery. Quick and friendly service

Sonja Bowler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Representative was very informative, knowledgeable about merchandise, answered all my questions, & very pleasant.

Jeff Zimmerman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Friendly and thorough service from Anthony… Thanks!

Jocelyn Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the service that I received from service tech: Al Fleming. He explained to me the service that he was doing. He was very experienced and knowledgeable in work. He was very friendly and efficient with his services. I will be using this company for future projects. Thank you.

Carol Veltre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our installer, John, was just fantastic. You could tell he was very knowledgeable in installing the new garage door opener and everything that went with it. He was friendly, explained thoroughly on how to operate the new Genie door opener, took his time with us and answered any questions we had. You have a very good employee working for you.

Christopher Jackson Bey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service Paul really took care of me

Mel Floreske

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was pleasantly surprised when I could get service on the day I called. Everyone was very friendly and professional. Nick came with a big smile and completed his job. It was truly a pleasure dealing with this company.

Yvonne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul Broschk was out this afternoon for the bi-annual routine/preventive maintenance I scheduled. He's always extremely efficient & knowledgeable, helpful/proactive & pleasant. He's been my tech since Precision installed my garage door in April 2023 & I request him each visit. I trust his work, he knows the maintenance history & I look forward to seeing him. Highly recommend him! PLEASE NOTE: Service Performed was NOT a Repair, but there was no option listed for routine/preventive maintenance.

Jason L.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service same day couldn’t be happier. Paul was our repairmanand he was professional and all around fantastic.