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about Precision Garage Door in:
Willoughby, OHPrecision Garage Door of Cleveland
has received 33 reviews, averaging 4.94 Stars:
I was very pleased with our service from Precision Door. Matt, our technician, called ahead to let me know he was on his way. Matt was professional, knowledgeable, courteous and friendly. He quickly diagnosed the problem and gave me several options, from repair to replacement, with absolutely no pressure. Given the age of our opener (15 yrs) we opted to replace it. Matt finished the installation quickly and efficiently, took time to explain and demonstrate the features, and helped me set up the keyless entry. Great service, and we will gladly recommend your company in the future!
- laurel brown
First of all, I want to thank you for taking the time to review our company and Matt. Our business is driven by our ability to satisfy our customers 100% so they will in turn tell friends and relatives about the service we provide. Obviously Matt was able to achieve that goal. It is very important to us as a company and Matt as a representative of Precision. Again, thank you and please call if you have any other garage door issues.
The service technician, Jeffrey Ware, was both knowledgeable and friendly. He fully explained a variety of options pertinant to the repair of my garage door. He answered all my questions and did an excellent job. Overall he was very courteous and professional. I would highly recommend him to anyone needing a new or repaired garage door.
- Ronald Favo
My first experience with Precision was two years ago to replace a broken door spring. I was extremely impressed. They setup an appointment at my convenience. Their technician (Frank) was punctual and friendly, and I could tell he was also very knowledgeable and experienced. I agreed to have him do a complete overhaul and I'm glad I did. My old door and operator were in need of lubrication and with the new nylon rollers it really made the door much quieter. I recently called on Precision again to adjust the door because it got out of alignment. Again, they were responsive, courteous, and professional. And their technician (Jim) was friendly and knowledgeable. He quickly determined that the problem was a worn cable on one side, so he replaced BOTH sides to be safe. He also noticed that I had recently installed a new operator, so he took it upon himself to check that the auto-reverse feature was set properly. I was very satisfied and more so because this visit was free of charge -- completely covered by the lifetime guarantee I received from my earlier overhaul.
- James Bizily