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John Franks
Average: 4.96 stars
John Franks's Bio:
John was born and raised in the Cleveland area and is the oldest of 4 siblings (all sisters!). In his spare time he enjoys being in the outdoors camping and off roading/mudding. He loves music and really enjoys playing his bass guitar. John is a great problem solver and loves a good challenge.
Parma, OH
Parma, OH
Would highly recommend Precision Garage Door! John was extremely professional, and experienced. He explained everything thoroughly and the price was lower than expected for repairing my problem.
- Stacey
North Olmsted, OH
John was on time, explained very thing that needed to be done.
- Howard Dillinger
Beachwood, OH
Called on a holiday and was able to schedule for the following (weekend) day. The techncian was right on time, explained the problem and promptly fixed the door. He was terrific and the service was great as usual.
- James Freedman
Brook Park, OH
We received excellent service from Precision. We got a fast appointment and were kept notified by email and phone call. Our installer, John, was knowledgeable and professional and an expert installer. He assessed the situation and did the installation the same day and explained everything very completely. He did an outstanding and thorough job.
- Jim McGraw
Lakewood, OH
Our technician, John Franks, was highly knowledgeable about the issue and resolved it promptly. Courteous and professional. Highly recommend.
- Julianna Gulden
Garfield Heights, OH
Very happy with John Franks knowledge and professional skills with our garage door repair- also, showed up earlier then expected to help us out with our situation. We received everything your advertisement mentioned. John was very courteous and explained everything he did and why it was needed…Thank again for your quick response! Precision Garage is definitely our new service people if needed in future and will recommend to anyone needing the same. Cindy Thompson.
- Cindy Thompson
North Royalton, OH
I called because I remembered there was a garage door service place close to our home. I was happy to have someone come out within a couple hours. John Franks installed our new opener because he was knowledgeable about our old opener and he reassured us the opener learn button was broken as we suspected. He did a terrific job in less than 2 hours as promised. He explained everything about the new opener and answered all our questions. We would definitely recommend him and your company.
- Patricia Barry
Service Provided:
Product:
Technician: John Franks
Mentor, OH
Unbelievable, prompt and professional service by John Franks! I called Precision garage and spoke with Daphne(very nice) and explained I was dog sitting at my son’s house and the garage would not open with the key pad. I panicked since the dog was in his cage and I needed to get inside the house(I didn’t have a key)! She said someone would be there between 12 noon - 2pm. I received a call PROMPTLY and John Franks said he would be to the house in 35 minutes. He arrived in less than 35 minutes! He was able to pry open the garage door and noticed the spring was broken. He changed the springs and within 1 hour he was gone. UNBELIEVABLE service! A BIG 5 STAR REVIEW and a huge thank you to John Franks for his service.
- Renae Bevan
Strongsville, OH
We have used Precision for a number of years. Their are honest, no nonsense approach to fixing the issue is refreshing. Generally they can make a same day appointment. Don't hesitate to call them for garage doors or openers. You will have piece of mind in your decision
- Brent Lawler
Cleveland, OH
I am very happy that I called Precision. EXCELLENT customer service from start to finish! My garage door was repaired within 24 hours of my phone call. John was GREAT! He explained all of the mechanisms he replaced. I will highly recommend to family and friends.
- Jacqueline Brunnet
Parma Heights, OH
Rapid response and repair price was honest
- Ron Laurenzi
Westlake, OH
Your associate Mr John Frank’s Just happened he was in my place few yrs ago. He was on time he needed to replace the broken spring and changed the cables Very nice gentleman and professional Thanks SHAHPOUR (Shaun) Esfandiari
- Shapour Esfandiari
Cleveland, OH
I had a great experience with Precision. My repair was not an emergency, but I was grateful that they were able to send a technician over on a Sunday. He arrived about an hour after I made the call. John was very profession and thorough. He explained the issue and recommended repairs for me. John was also very efficient he was done in about an hour and my garage door is working better than it ever has in 15 years. Thank you so much for excellent and prompt service.
- Maura Keene
Garfield Heights, OH
My tech, John Franks made this visit very pleasant. He was on time, knowledgeable, showed me what the issues were and explained how those problems would affect me down the road. With that being said, he didn't pressure me into purchasing anything or anything extra. He fixed the issue in a very reasonable amount of time. Thanks John!
- Mike
Euclid, OH
Very rapid response time! John was very personable, let me know what he would be doing, and sent me quotes for some later work we may have done, all with no pressure to do any work we weren’t ready to do. Thank you!
- Suze Frey
Cleveland, OH
John Franks is a superb mechanic! We’ve had him here in the past and asked for him specifically for this trip. He solved our problem very quickly…. Because of an accident, the track on our garage door was bent. We thought that it would need to be replaced, but John bent it back in place. He worked very quickly. Good job!
- Carol Shakarian
North Olmsted, OH
John Franks was great. Explained everything and fixed my problem quickly. Called at noon and he was here by 1:30. Highly recommend.
- Robert Watkins
Lyndhurst, OH
Great job. The installer was on time, very nice, professional and did a great job. Will recommend your company to family and friends.
- Tom Centa
South Euclid, OH
I’d forgotten what great customer service was!! Your company was prompt, professional and courteous!! They fixed the problem without a hard sell for a new door. I highly recommend them for any service needed. My faith is renewed!!
- Dawn Wilson
Kipton, OH
I am a repeat customer. These folks are the best. Prompt. Reasonable. Explain everything. I highly recommend.
- Margie Flood
North Ridgeville, OH
Very fast to respond and very professional. Had a broken spring fixed quickly. Installer was very nice and informative. Great job. Would recommend for sure. I won't even call anyone else next time.
- Steve Atkinson
Broadview Heights, OH
My appointment was done online and was answered quickly the day of the appointment by John who not only fixed the problem but also showed me how to lubricate the areas that need attention twice a year. Very kind and patient.
- Rita Skoda
Bentleyville, OH
Our service technician lead John was first class. He identified the issue right away and was able to explain in clear and concise details what the issue was, what the repair would require, how much it would cost, and the time it should take to complete. He completed the job in short order and helped to explain ongoing maintenance to prevent future issues and prolong the life of the installation he completed. Would highly recommend John and the Precision team!
- Jim Manthe
Lakewood, OH
Precision was great! We set up an appointment online close to Christmas and they came out and got everything squared away before the holiday. John was terrific! He was knowledgeable, polite, punctual and friendly!
- Brandon Klefman
Mentor, OH
Poor When your car is trapped in garage a 6 week time to fix door or even open it to get vehicle out is excessive when they advertise same day service. Felt like bait and switch (and is )
- Sean Ahlegian
Olmsted Township, OH
Tech was on time friendly and efficient. Saw the problem and fixed it.
- Jim Fee
Bentleyville, OH
John was an excellent technician. He was knowledgeable, polite, and meticulous in his work. He patiently answered all my questions and left the job clean and tidy. I will definitely use Precision again for any garage door work.
- George Kiemle
Bedford Heights, OH
Professional, friendly, competent service! I REALLY appreciate the timeliness of our service technician!
- Brian Sadler
Kirtland, OH
Did the job quickly and correctly. Was professional and answered all of our questions. Fixing garage doors is expensive so we believe we got a fair price.
- Brittany Varner
Brad called to say he would be early which was great. He was very helpful with the garage door spring & cable replacement repair. He did a great job.
- John Siemen