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Reviews for John Franks
Jennifer Sellman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
John was great Replaced the springs and rollers. He is very informative and honest called 30 minutes before he was coming and was here about a half hour
Jack Gregorin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
OUTSTANDING! Two days after Christmas (Saturday) and boing went the torsion spring. John was here within 90 minutes of my phone call, knew his stuff beyond a doubt and replaced two torsion springs in less than an hour. A great representative of the company and a very personable gentleman. I have already recommended Precision to a family member who is in the market for a new door.
Marina Eliazo
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick and very good service. I called at 9:00 am today and a technician came past 10:00 am. John Franks s a very knowledgeable technician changed by busted garage door motor and solved my problem in an hour. I would recommend this company to anyone who has garage door issues.
Marcy Delavan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I liked that they were a big company, the ad was not offensive, I could book online. They were here on time, did quick work and were reasonably priced. I would definitely recommend.
Technician: John Franks
Service: Garage Door Repair
Gary Hannah
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The serviceman showed up on time, assessed my situation and promptly provided agreed services for the agreed price. I asked if I could tip him on my credit card and he said “thank you for the offer but no”
Thomas Smith
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very pleased with service
Technician: John Franks
Service: Garage Door Repair
Rand Lennox
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service!
Bob Andrews
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick response to replacing the broken spring--call made in the evening, job done the next morning! From the initial call with the phone operator to John, the technician, both were very knowledgeable and efficient. Thank you!
Technician: John Franks
Service: Broken Garage Door Spring Repair
Girish Sreeram
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
John did a great job !! He was fast, efficient and most importantly honest about the issues and fixed them nicely.
Joan Filkins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
John Franks was our serviceman on 11/16/25. My husband and I were extremely satisfied by his knowledge and skill in repairing our garage door and the in depth of information about the condition of current door and parts and the type of door etc that would be recommended as replacement, as our current door/motor is over 30 years old. Also he came out on a Saturday, same day we called. He was very polite and respectful and could answer all our questions and showed us pictures and explained the difference in types of doors etc. Thank you so much for sending John as our service/repairman! Dan and Joan Filkins
Jon Oakes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
John called ahead and gave me a time he would arrive. Once there he did a thorough inspection of all components of the door. Based on inspection he recommended that i replace the cables as well as springs, showing me the condition of the cables. Replaced all parts, explaining what he was doing. After installing everything, during initial testing he found that he would have to go to a larger spring on the one side. So, he disassembled and reassembled with the larger spring. He re-tested demonstrating how it was working correctly. John is polite, friendly, and exceedingly knowledgeable of his business. He is a great ambassador for you company. I will recommend your company to anybody who asks.
Rachel Loudermilk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast service and very good at communicating
John Zoldi
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
John Franks certified technician did an outstanding job regards to my service call on my garage door. He arrived on time and was very professional and courteous.
Technician: John Franks
Service: Garage Door Repair
Sharon Farago
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The two employees I interacted with were exceptional. The person who took my call and the technician that came to my home. Excellent.
Technician: John Franks
Service: Garage Door Opener Repair
Mike Gillespie
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service!! Thank you!
Kevin Mroczka
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast next day service. Repairs made quickly and on time.
Katie Burke
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Everyone I have dealt with at Precision Door is great. When I call to schedule an appointment they always come out quickly. John Franks has done various services calls in my garage. He is very thorough, courteous, and professional. I highly recommend Precision Door and John Franks.
Technician: John Franks
Service: Garage Door Repair
Lorraine Roskelley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My husband and I have had two garage doors installed by Precision Garage Doors and have been very pleased with their service. The technicians are very knowledgeable, friendly and efficient. They communicate very well regarding their arrival time. We appreciate the manner in which they stand behind their product and warranties. We highly recommend this company. Lorraine
Technician: John Franks
Service: Garage Door Repair
Eric Lis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service!!
Jerry
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The quality of the service and the product were excellent. John did a great job, and I really appreciated his work and guidance. I would certainly contact Precision for any garage door needs in the future.
Vicki Radican
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Always on time, Great explanations, easy to work with, what could be better???
Technician: John Franks
Service: Garage Door Repair
Heather Omalley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We were happy with the service. Our cable on our garage door broke late Friday after 5pm. I called them and they answered the phone and made the appointment for the next morning-Saturday from 8 to 10 AM. They were here promptly and communicated prior to appointment. John was very professional and knowledgeable and had our door up and running in no time. I would definitely recommend doing business with this company.
Deborah Geier
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had Precision Garage Door install openers nearly 15 years ago, and they worked perfectly until a glitch today. One of the doors wouldn't close. I called at 3:45 in the afternoon, and a very kind and friendly technician arrived 40 minutes later. He fixed the problem and installed a new key paid for me, to boot. He was quick, friendly, and thorough, and I will definitely use Precision again when I need this system replaced. Thank you, Precision!
Greg Hruska
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I met with John today and was extremely impressed with his knowledge, professionalism and attention to detail with my project. Impressive young man Brad, you should be proud the way John represented your business, your family and yourself.
Technician: John Franks
Service: Install Garage Doors
Ken Frederick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
He was very polite and professional. You need to have more employees like him
Technician: John Franks
Service: Garage Door Repair
Judy Kalan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I’ve used Precision Door in the past. Very happy with their service. They come the day you call them with everything in their truck needed to make repairs, and very skilled and knowledgeable technicians. A few years ago, they installed my Lift Master door opener. Did a great job. Door wouldn’t close today. The door is quite old and heavy. A crucial hinge had rusted out and broken. My repairman, John, replaced the hinge and I’m back in business. My old garage doors are extremely heavy and quite old. I’ve been thinking about replacing them for a few years. John recommended that it was time to get new doors. He helped me choose doors that will work for me. I’m excited to solve this long time problem. I know I have a company I can trust to take care of it.
Ginger Cramer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our garage door was fixed on the same day we called. Our technician was on time, efficient, and had everything needed already on his truck. I highly recommend this company!
Erica Hunger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Needed service for family in OH. Called and setup from NJ. From the lady who took my call to Tech John Franks business was conducted professionally and very quick. I would use again and recommend. Thank you,
Frank Kern
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician did a great job! Explained the problem and fixed it. He was very pleasant to work with! Very informative.
Technician: John Franks
Service: Garage Door Repair