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John Franks
Average: 4.96 stars
John Franks's Bio:
John was born and raised in the Cleveland area and is the oldest of 4 siblings (all sisters!). In his spare time he enjoys being in the outdoors camping and off roading/mudding. He loves music and really enjoys playing his bass guitar. John is a great problem solver and loves a good challenge.
Cleveland, OH
Fairview Park, OH
I was very pleased with my service from Precision. The technician John came right on time and was very personable and knowledgeable and I enjoyed talking with him. He solved my problem right away. I will definitely call Precision if I need further work.
- Jessie Stevenson
Kamm's Corner, OH
Very happy with your company. Called you and tech was here within the hour to fix problem. Very courteous and friendly. I would recommend your company in future. Thank you.
- Dave
Olmsted Township, OH
I had used your service before and it was good so As it was again this time.
- David Daugherty
Seven Hills, OH
Five stars because of the following; 1. a human being answered the initial call 2. They were polite and helpful 3. I was able to book an appointment the next day as opposed to next week or next month. 4. The mechanic called to let me know when he was on his way and his estimate time of arrival. 5. The mechanic checked out the problem and determined it wasn't a simple fix and explained and demonstrated it. 6. Mechanic gave me 2 repair estimates in writing.
- Linda Vogel
Lakewood, OH
Great customer service. Tech arrived on time, knowledgeable,polite. Explained all possible repair options. Provided options for opener replacements. Highly recommend this the repair service.
- Mike McLucas
Westlake, OH
Have used Precision a few times. They are great. Especially in an emergency. John is a great technician. Knowledgeable, friendly and reliable.
- Paul Nebraska
Service Provided:
Product:
Technician: John Franks
North Royalton, OH
I have never used anyone but Precision Garage Door Service. My Technician was John Franks and he did a fantastic job. In the future I will always request John Franks for the service of my garage door.
- ELAINE HASSAY
Bay Village, OH
Responsive to initial inquiry, on-line emails worked as needed - was able to schedule and confirm appointment. Tech was friendly, knowledgeable and thorough. Did great work, and finished as planned. Easy checkout via Thinkpad and prompt follow up emails. First class experience.
- Peter W
Brecksville, OH
Top level communication and service provided…
- Wayne Jentas
Solon, OH
John was very professional and repaired the problem and informed me of what other possible problems were lurking. Efficient and on time
- Ginny Kendig
Perry, OH
I was very pleased and impressed with the way John presented the facts about my garage door and what I could do to make things better. He was very professional while being comfortable to talk to. He explained why the cost is so much greater now than it was in 1998 when the door we have was installed. I am taking all his informatlion to heart and trying to make a decision. I will let you know what I decide. Charlene Digman
- Charlene Digman
Maple Heights, OH
From the initial phone call to schedule the appointment to the service itself with John, the experience was excellent. I will highly recommend Precision Door to anyone and will definitely use them in the future if necessary.
- Debbie Sigmund
Avon Lake, OH
Technician did a great job, polite & courteous explained scope of work thoroughly.
- Patrick Ridley
Shaker Heights, OH
Installer John was great. The service was prompt, professional and very tidy. I will absolutely have him out when it’s time to do the other side!
- Steven Seres
Cleveland, OH
John did a great job he took his time explaining the work he had to do and how long it would take he’s a great asset to your company
- Tom Aquilano
Westlake, OH
John franks done a great job. Prompt, knowledgeable & professional. I was very happy and satisfied with his explanation during the whole process.
- George Sarkis
Kirtland, OH
I have used precision garage door service since 2014. The service is always prompt, efficient, and professional.
- Chuck Yaichner
Brooklyn, OH
Tech John Franks was on time friendly and efficient. He explained all the work he was going to do and why. If all your techs are as good as him, your company is in great shape.
- John Sefchik
Bratenahl, OH
John was very professional and took time to thoroughly train me about the features of this garage door opener system.
- Earnestine Willis Kennedy
Beachwood, OH
John did an excellent job of installing our new garage door opener. He explained all the technology and helped us to program our door and our cars, so that it all works smoothly. He obviously likes his work and represents your company well.
- Virginia Ratcliffe
North Olmsted, OH
Charles Carter, we had our garage door replaced in 2015, and your guy did a great job. so we decided to use you also for our garage door opener. Frank. did a great job, and had it done in no time. Thank you
- Charles Carter
Strongsville, OH
This was the first time I used Presicion garage door and if I have anymore issues I definitely will be calling Presicion again, John was very thorough very professional, very nice and it didn't take him long at all I definitely would recommend calling them for any issues with your garage door openers. Thank you Presicion especially John Franks.
- Peggy Barshick
Bratenahl, OH
I found the company on BBB and there five stars live up to there name. First thank you so much for being on time, my garage door was fix within minutes , (45 minutes) . My tech was very pleasant and understanding and he fix the problem with out candy coating it. I explain it and he fix the problem the first time. He was awesome !!! Thank you (John)
- Saundra Rudolph
Cleveland, OH
I moved into my house 5 years ago. Lately the garage door was sounding very loud when it opened and closed, so I figured it needed to be serviced. The reason I used Precision Overhead Garage Door Company is because when I moved into my house their sticker was on the door. They would have come out the next day but that wasn't convenient for me so they came out early the next morning. In 45 minutes I had a new very quiet opener with a battery backup and new controls. John, the serviceman that was sent was very nice and knew right away what was wrong. I was very happy with his service and would use them again if necessary.
- Joy Landis
Strongsville, OH
John was great. He was courteous and informative. Thanks John for repairing our garage door
- Michelle Medrick
Beachwood, OH
Very happy with out tech John Franks. Technically proficient and enlightening to be around. Appreciate the quality of materials and commitment to service.
- Ron Bildstein
Westlake, OH
Thanks for such great service! (Not to mention the service the technician ) On time , courteous, and well qualified We could not ask for more. So glad we have a company we rely on and can refer our friends and family to. Thank John Franks for the all the professional service!
- Robert & nancy Engelman
Columbia Station, OH
We had used your company two times before and were satisfied with the service. John came today at the time expected. He fixed my initial problem and I asked about another concern. He told me about the spring being too tight for the door and I decided to have him replace the spring and the cables. He was very courteous and friendly. I am very satisfied with the service.
- Linda Morrison
Cleveland, OH
John Franks was awesome. my initial service call was for a door that only opened intermittently. all it was was one of the safety eyes had a loose wire, so we fixed that, and he did a full PM on both openers so he collected for that, and even tightened the bolts on the gagrage door, and lubed the rollers.. and inspected the springs..left me options and and an honest appraisal of the units.. 150 bucks i happily spent..he even made a new friend when he walked in by being friendly, talkative and observant.. I appreciated the low pressure high honesty, high information "way" that john conducted himself..five stars don't call anyone else.
- Tom Chuna
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
John was on time and provided me with information that I didn't know about my garage door opener. He also installed the new door opener in the time frame he gave me.
- Kevin Jimenez