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John Gilles's Bio:
What a great addition to our Precision Family! John is a top-notch technician and we are lucky to have him on board! He's a pretty well rounded guy and easy going guy with a passion for leather working, gardening, and spending a good long time making "real BBQ"! He also enjoys tinkering with his old pickup truck, is an avid Cleveland Indians fan and spends much quality time brushing his long, flowing hair! He also loves spending plenty of quality time with his family and his pup.
Shaker Heights, OH
Eastlake, OH
We contacted Precision Garage Door Service on Easter Sunday because the garage door spring broke and we could not get the car out. Their BBB rating and a recommendation from our neighbor prompted us to choose them over other repair services plus they offered an appointment time in the morning of the following day. I had the springs replaced for the same reason many years ago by another company that was no longer in operation. My confidence in Precision was increased when a friendly, live person answered the phone to make the appointment...on Easter! The technician called about 30 minutes before he arrived and within the appointment window of time. I was quoted a range of services that would solve my problem without a wait. I chose to replace both of the springs as well as the cables. The cables were frayed but not broken yet. The job took about 90 minutes, as the technician estimated. All of my questions were answered before he started, as he was working and after the job was finished. The technician was friendly, courteous and professional throughout the job. We tested the garage door operation at the end of the job and minor adjustments were made, per my request.
- John Buehner, Eastlake Ohio
Mentor, OH
Within 15 minutes of my initial call, I received a call from the technician that he was on his way. A professional and friendly man arrived, did a careful inspection, and offered his estimate, which was less than I'd feared. One hour later, the broken roller and section of track were repaired and the door works perfectly. Thank you, Precision!
- Holly M
Shaker Heights, OH
The service was prompt and efficient, and the technician was very pleasant.
- Bill House
Wickliffe, OH
Yes, you met my expectations, problem was solved. representative was very professional a qui
- Silvana Carnevale
Avon, OH
This was the first time I have tried Precision. I am very satisfied! It was incredibly easy to make an appointment online, with many same-day options available. The work was quick, clean, and resolved my issue. The technician, John Gilles, called when he was on his way and arrived when expected. He immediately diagnosed the problem. He then made a special trip to pick up the necessary parts. He was very polite and took his time to explain everything. I will definitely contact Precision the next time I need my garage door repaired.
- Brian K.
Cleveland, OH
Very pleased with Johns work. Installed opener quickly was happy with the price. Door goes up and down smoothly and isn’t that loud like my old one.
- Scott Burns
Beachwood, OH
Used them before
- Pam Besunder
Euclid, OH
We used Precision almost 10 years ago for a total rebuild on our garage which came with a lifetime warranty on parts. Thank goodness for our choice, it made a world of difference in having the spring replaced. Plus they have wonderful technicians that do excellent work.
- Reggie & sheri Farmer
Bedford Heights, OH
The serviceman Don was very nice and an efficient worker, explained everything very well.
- Raymond Juriga
Elyria, OH
Arrived early very professional. Completely jod quickly.
- Todd Drake
Avon, OH
Excellent, prompt service The service man, John Gilles, was very professional and personable. Would not hesitate to use them again.
- Bill Glowacki
Lakewood, OH
Same day service on a Saturday. John was knowledgeable and extremely helpful.
- Brandon Cutlip
Cleveland, OH
Been using for all of my garage door issues for years and have always been pleased with the workers ability and efficiency on any problems that I have encountered. They are always pleasant and knowledgeable, would recommend them highly. The cost was reasonable also.
- Darlene Jaworski
Olmsted Township, OH
Excellent service. John, the technician, was very professional. He came before time scheduled. Explained the equipment and answered all my questions. Even helped bring in a heavy box that FedEx had left at my front door!
- Migdalia Reyes
Eastlake, OH
I know it has been quite a while since I received this email asking for a review. Better late than never. I guess. Service was top-notch. They were called, arrived, and replaced my broken garage door springs all within a couple hours. I would highly recommend this business and I fully intend to purchase their services again in the future should the need arise.
- L Patrick
Beachwood, OH
Always nice doing business with you.
- John Embry
Rocky River, OH
So far not good at all. i called for an estimate for full replacement of garage door including all old hardware and opener but impossible to have anyone get back to me. All I received was a quote for 3 different door styles
- Jil Calamante
Cleveland, OH
Because they did a damn good job on my father-in-law's garage door
- Rebecca Ruperto
Bentleyville, OH
GREAT SALES PERSON. FRIENDLY AND VERY KNOWLEDGEABLE PERSON
- Rich & janice Yanusaitis
Service Provided:
Product:
Technician: John Gilles
Cleveland, OH
Nice and friendly and super close by
- Sawanna Greer
Gates Mills, OH
This was a visit for a garage door estimate Not only did John come in on a Saturday but he was prompt (early)knowledgeable,and extremely thorough. There was no pressure tactics and we were very comfortable with his recommendations and price.
- Samina Yunus
Lakewood, OH
John G. arrived on time and immediately inspected my garage door to determine the problem. He kindly took the time to show me the deliberate damage that had been done to the door by the previous garage door repairman who had been at my home three days prior. He explained what needed to be done to correct the problem, and after agreeing for him to do the work he had the door working in less than thirty minutes. Again he took the time to make certain all was properly working to my satisfaction. If I have any problems in the future, I will use Precision again. When a new door is needed, they will install it.
- Denise E.
Parma Heights, OH
Prompt and honest quote, very knowledgeable and easy to talk to.
- Jennifer Dickey
Sheffield, OH
John arrived at our house on the time set. John looked over everything then we sat down and talked about what we wanted and John gave recommendations without any pressure, he did a great job explaining everything and helping us make a decision. I can not comment on the installation because we have to wait because our door has to be specially made because of the size
- James Foss
Olmsted Township, OH
We had our choice of garage door companies but based on the reviews, we chose Precision. We were delighted with the representative John "the hobbit" Gilles. What a delightful guy. He answered all our questions, had answers and suggestions that made our choices easy. I hope this company recognizes what an asset John Gilles is! If our new garage door is half as great as John Gilles, we know we will have made the right choice! Mr. and Mrs. Bardwell Wiggins
- Jeannie Wiggins
Chagrin Falls, OH
Have used Precision Door for door repairs and new door installation. They have always been very professional and the technicians are friendly and work efficiently. I highly recommend them.
- Jim Leffler
Eastlake, OH
We initially had a new garage door opener installed, and our technician was great, which is why we ordered a new garage door from Precision. John just installed the door and it looks great! He was quick and professional and we are very happy!
- Dione Slapnicker
Bay Village, OH
John was prompt, professional and thorough. I love having a contractor that provided service in such professional way. Precision should have all employees be like John!
- Mark Flash
Bentleyville, OH
I was very pleased with my service call to repair a broken spring. The technician, John Gilles, was prompt, courteous, and very professional.
- Michael Axner
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Excellent service. Always on time . Employees are efficient and very knowledgeable as well as friendly
- Warren Blaugrund