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about Precision Garage Door in:
Strongsville, OH
Precision Garage Door of Clevelandhas received 241 reviews, averaging 4.95 Stars:
Strongsville, OH
We appreciate your feedback Mr. Gierman. We are pleased Al was able to repair your garage door in a manner that was satisfactory to you.
Strongsville, OH
Our garage door broke in the morning, these guys were out here the same day, just hours later. Receptionist was very nice to speak with and she was able to schedule around my baby's nap. Paul was polite, respectful, took the time to explain everything very well, and cleaned up after he was done. The garage door works very well now, smooth and quiet.
- Lisa Shah
We appreciate your feedback Mrs. Shah. In many cases we are able to provide same day service, which is one of the many things that separate us from our competitors. We want to provide a pleasant experience to our customers. Paul does an awesome job for our customers. Now, the door going up and down will not disturb the baby.
Strongsville, OH
Z, our technician was absolutely the BEST! He did a thorough examination of our garage door with all of its issues, including the fact it was 30 years old, and gave us an honest, conservative estimate of what we could do to make it safe, run smoothly, not sound like a freight train and provide security. We couldn't be happier with the results. Z is professional, honest and really works to provide exceptional service. We will never use another company. Precision is the best!
- Lisa Farnsworth
We appreciate your feedback Mrs. Farnsworth. Zoran, and our entire staff are the very best in the business. Our goal is always 100% customer satisfaction. We feel we are the best, but our customers saying we are is golden.
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Technician: Zoran Jovanovic
Strongsville, OH
Great job Precision and staff! Our garage spring broke. Your Yellow Pages ad got my attention with 24 hr. service, BBB, Angies List, fully insured, etc. Each time I called, a friendly, helpful person answered the phone right away. Matt, our service tech, was friendly, professional and caring. He did a complete safety inspection, answered all our questions, gave us not only his recommendations but confidence in making our decision. The repairs were made in a timely manner and the price was what we were quoted with no hidden charges.
- Karen Wise
Thank you for your feedback Mrs. Wise. We want to make your choice relatively easy by posting our reviews and awards on our website. We really take care of our customers by doing what is in their best interest. Thank you for choosing Precision Door.
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Strongsville, OH
I had my garage door repaired within an hour of calling! The repair person was professional, polite and extremely efficient. I think you get what you pay for, and in this case it was well worth the cost!
- Karen Kircher
We do our best to provide prompt professional service to our customers. These are two of the qualities that separate us from our competitors. Thank you for choosing Precision Door Mrs. Kircher.
Strongsville, OH
Very Happy with Ryan installing my new garage door. Ordered it 2 weeks ago - everything was on time and done right. Previously Al installed the new Liftmaster opener when I ordered the garage door. This is a first class operation - I would recommend Precision to anyone needing a garage door or opener. I am very satisfied. Mark.
- Mark Andrus
Our goal is to provide a pleasurable experience for all of our customers. That means prompt, professional and courteous service. We are always willing to spend a few more minutes or do that little extra thing to ensure the job is perfect. That is what stands us apart from our competitors.
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Strongsville, OH
I found the technician, ( Zoran ), to be very professional and informative, both in explaining the repair options, and the repairs that were performed. He gave me the exact costs prior to any work he would do; and the job was completed in a timely manner. He also gave me an explanation and demonstration of his work after it was completed.
- Wayne Feuerstein
Strongsville, OH
Our installer, Matt, was very knowledgeable and did a great job. He called ahead to let us know he was available earlier than promised which was very convenient for us. Would highly recommend both him and your company.
- Wallace Crawford
Thank you for taking time to review your experience with Matt. We really take care of our customers. Our goal is make our visit a pleasurable one for you.
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Strongsville, OH
Paul was very professional and did a great job...Dave
- Dave Shea
Thank you for taking time to review your experience with Paul. We really appreciate your business Mr. Shea. Please tell others about your experience.
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Technician: Paul Broschk
Strongsville, OH
Impressed by their website I called Precision to help me with my emergency situation, which was a half open garage door with my only car trapped in the garage. After calling for service, Bill Adamini arrived within 45 minutes, which was also impressive. He was highly professional and very nice, offering me competent help and assistance. He solved my immediate problem, which got my car out of the garage and the door closed. I now look forward to having him back in a few weeks to instal a new door and opener. Precision Door Service and Bill are just the best!!!
- Liz Snook
Thank you for your feedback Mrs. Snook. We are happy we were able to solve your immediate problem. We do our best to provide prompt, professional service to our customers, we value your time. Please tell others about Precision Door.
Strongsville, OH
Paul was very professional and did a great job...
- Dave Shea
We really appreciate your feedback Mr. Shea.
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Technician: Paul Broschk
Strongsville, OH
Service was prompt as always. So glad that I chose this company over 10 years ago. Have always been treated with courtesy no matter how minor the problem was. Everyone still marvels at how super quiet my garage door sounds opening & closing.
- LAURA CRAVENS
First, let me commend you for being a loyal customer. No matter which technician comes to your home we can guarantee you will always be treated with the same courtesy you have become accustomed to from Precision Door.
Strongsville, OH
Google comes through again! My garage door failed me on the second coldest night of 2014. Precision answered their phone promptly with a live person no less! I was considered an emergency because my car was stuck inside. They arrived within the hour and Al was done and gone within 45 minutes. Considering the original unit was 15 years old, the replacement (cost and warranty) were well worth it. Excellent.
- Kim Hollett
You will always talk to live representative when call Precision. We provide prompt professional service regardless of weather conditions. We are pleased you chose our lifetime warranty package which we stand behind %100.
Strongsville, OH
I will recommend Precision to anyone who needs this kind of service. I could not be more satisfied. Ryan Freeman is a valuable asset to your company. Thank You.
- Nora Zimmerman
Indeed he is Mrs. Zimmerman. We think very highly of Ryan and glad he is part of our team.
Strongsville, OH
Explained the problem, 13 yr. old door opener, the winter has not been kind. Trolley, motor and rails getting very tired. Matt explained the problem and we decided to replace rather than worry whether it would open this time. He was very knowledgeable, efficient, friendly and did a great job overall.
- Jim Gillan
We appreciate your feedback Mr. Gillian. Matt does a very good job explaining the problem and having a solution. We take care of our customers.
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Strongsville, OH
This is the second time I have called Precision and have been completely satisfied both times. Serviceman, Matt, arrived on a Sunday within 2 hours of my call. The work was done very efficiently and at a fair price. I would highly recommend Precision!
- Harry Ezzo
Thank you being a loyal customer customer Mr. Ezzo. We do our very best to provide prompt, courteous and professional service to our customers. Please share your experience with others.
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Strongsville, OH
Professional and courteous. He went above and beyond expectations.
- Pat & jennifer Chaloux
Thank you taking time review your experience with Precision and Paul.
Strongsville, OH
Thanks to Precision Door for handling our garage repair in the most professional way possible. Our spring and cable broke after normal business hours. I called the 800# listed on the website and received a next day appointment. Our technician, Bill, called the following morning (in advance of the scheduled afternoon appointment) and was able to fit me in earlier than expected due to a cancellation. He was very knowledgeable and walked me through all of my options without any high-pressure sales pitch. I appreciate his professionalism, along with his great attitude - THANK YOU!
- Dan Foust
Thank you for your feedback Mr. Foust. Our goal is to provide the highest level of customer service possible to our customers. Our technicians are friendly, courteous and professional. We understand that most people don't know how a garage door works, so our guys take time to explain how it works allowing the customer to make the best decision for their situation.
Strongsville, OH
Zoran just left and everything went very well. He was very polite and informative. He did a great job even in sub zero weather. He was out there for 2 hours. I was impressed with his work ethic. Thanks so much Zoran
- Cheryl Ardelean
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Technician: Zoran Jovanovic
Strongsville, OH
Matt was a very friendly and knowledgeable young man. He did a wonderful job repairing our garage door in a very professional and quick way. He explained the complete package and warranty. I will recommend your tech, and company for further business.
- Larry Ockuly
We appreciate your feedback Mr. Ockuly. Matt is a people person, he enjoys meeting new and really likes the line of work he is in. Thank you for choosing Precision
Strongsville, OH
Bill was very professional, explained everything to my satisfaction and understanding level. Prompt, easy to talk to and thorough, when he came out today to replace our door opener. He checked all aspects of our garage door and also discovered that the wire that travels in the tracks to pull the door up and down was getting frayed / worn out, so we replaced that also - saved us from having that break next! Very pleased with his service, and he represents your company very well! Note - I'm not sure whether the new opener is the Liftmaster belt or gear drive type - it's the 3/4 horsepower better model.
- Linda Metz
We appreciate your feedback Mrs. Metz. Our goal is for each of our customers to be 100% satisfied when the job is completed. We perform a 25-point safety inspection to determine what needs to be done and explain to the homeowner his or her options, then help the customer make a decision about repairing the door. There is high pressure.
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Technician: Bill Adamini
Strongsville, OH
From beginning to end our experience with precision was great. It's a Sunday, I call and speak to a courteous operator who was able to get us a same day appointment. I was shocked to hear that there was no additional charge for coming on a Sunday. When Ryan got here ( 1.5 hrs early) he knew right away what to do. He explained things and gave us a reasonable estimate. He fixed the problem in no time and also greased the door. Couldn't ask for more professional reliable service. Do not hesitate to call precision. Thanks so much!
- Brian & diane Johnson
Thank you so much for this glowing review Mr. and Mrs. Johnson. It is very reassuring to know our guys are truly taking care of our customers. We definitely want your experience with Precision to be a pleasant one. Our business is largely driven by good customer service. Thank you for choosing Precision Door.
Strongsville, OH
Zoran was very professional and friendly and did the work in a timely fashion. He did explain what he recommended doing before starting his work. We had to replace more parts on the Garage door that were bad due to age and use. It was good to have the added advice on replacing such parts. He explained what he had done afterwards as well. We are satisfied with the work.
- David and holly Fischer
Thank you for your feedback. Zoran does an excellent job of explaining what is wrong with the door and what needs to be done in order to resolve the issue. Our goals are to "fix your door right the first time" and for you to be 100% satisfied.
Strongsville, OH
Fantastic work!! Same day initial response. I could not be happier with our new Liftmaster garage door opener. Super quiet.
- Matt Upson
Thank you Mr. Upson. We do our best to provide prompt and professional service to our customers. Our products are the best available.
Strongsville, OH
What a nice way to start the New Year. Ryan could not be more professional. Ryan was prompt, friendly, quick to explain and show me how to work my new system. While no one likes to have this type of unexpected cost, it hurts a lot less with good service. You can count on me to let others know. Thanks
- Nora Zimmerman
Thank you for your feedback Mrs. Zimmerman. We believe we have the best group of service tech in all of Ohio. They are very knowledgeable, professional and courteous. We are in the business of customer service. We are pleased your experience was pleasurable and would appreciate you sharing that experience with others. Thank you for choosing Precision Door.
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Strongsville, OH
Great experience with a repair today. Tech was on time (actually offered to come an hour early!), knew his products well (and mine), and thoughtfully talked my through my options and pricing. I
- Dan O\'Bryon
Thank you for your feedback Mr. O'Bryon. We want our customers to have a great experience. Our goal is 100% customer satisfaction. We expect our technicians to prompt, professional and courteous. Thank you for choosing Precision Door.
Strongsville, OH
quick install, great product (opener). I appreciate the customer service aspect of the company: polite phone operators, e-mails confirming appointments, and follow-up e-mails.
- Conrad Haller
We are pleased your experience was a good one Mr. Haller. Thank you for choosing Precision Door.
Strongsville, OH
Once again Precision Garage Door exceeded my expectations. Long story short - Precision Technician Zoran had serviced my lousy craftsman door opener (sidebar-never buy a sears opener, they are junk) and had told me it may not last long. Well it didn't and when it didn't open on a freezing cold morning, I called him and he was at my house in 2 hours and had installed a lift master system in about an hour. My new opener is 1000 times quieter than my junkie craftsman and has MYQ technology. The level of service and honesty is something you don't see much nowadays. I would highly recommend them and will always refer them to anyone who needs garage door service.
- Gordon Short
Thank you for your feedback Mr. Short. This reviews tells me that our technicians are doing an excellent job of representing us. we take pride in providing the highest level of service possible to our customers because you are our business. Please do recommend us to others.
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Technician: Zoran Jovanovic
Strongsville, OH
Great service,very satify.
- Walter Mandzuk
We appreciate your business Mr. Mandzuk.
Strongsville, OH
I chose your company from the yellow pages and what stood out to me was the same day service and 24 hour emergency service. Also your special rate and no extra charge for nights and weekends. I also liked the idea of a lifetime warranty. I also found your call back on the web very reassuring by telling and showing me what your trucks look like and also what the tech who was coming out looked like. My tech was Bill Adamini, and he was very good at his job and also showed how to disingage my garage door so I could lift it in the future. He went over all the parts that needed to be replaced and showed me the old parts so I could judge for myself as to how bad these parts were. I feel he did an excellent job, and I thank him and your company. Sharon
- Sharon Horvath
Thank you very much Mrs. Horvath, would you be interested in doing a TV commercial for Precision (smile). This is such an awesome review, this is how we want our customers to feel about Precision and all of our technicians. No high pressure sales, more educating and helping homeowner understand how the door should work. Thank you for choosing Precision.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Extremely satisfied with the work that was done to repair my garage door. Al Flemming did great job explaining what had to be done, and what was actually done to make the door operational. He was extremely courteous and certainly knows garage doors.
- Bill Giermann