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about Precision Garage Door in:
Strongsville, OH
Precision Garage Door of Clevelandhas received 246 reviews, averaging 4.96 Stars:
Strongsville, OH
Thank you for your feedback Mr. O'Bryon. We want our customers to have a great experience. Our goal is 100% customer satisfaction. We expect our technicians to prompt, professional and courteous. Thank you for choosing Precision Door.
Strongsville, OH
quick install, great product (opener). I appreciate the customer service aspect of the company: polite phone operators, e-mails confirming appointments, and follow-up e-mails.
- Conrad Haller
We are pleased your experience was a good one Mr. Haller. Thank you for choosing Precision Door.
Strongsville, OH
Once again Precision Garage Door exceeded my expectations. Long story short - Precision Technician Zoran had serviced my lousy craftsman door opener (sidebar-never buy a sears opener, they are junk) and had told me it may not last long. Well it didn't and when it didn't open on a freezing cold morning, I called him and he was at my house in 2 hours and had installed a lift master system in about an hour. My new opener is 1000 times quieter than my junkie craftsman and has MYQ technology. The level of service and honesty is something you don't see much nowadays. I would highly recommend them and will always refer them to anyone who needs garage door service.
- Gordon Short
Thank you for your feedback Mr. Short. This reviews tells me that our technicians are doing an excellent job of representing us. we take pride in providing the highest level of service possible to our customers because you are our business. Please do recommend us to others.
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Technician: Zoran Jovanovic
Strongsville, OH
Great service,very satify.
- Walter Mandzuk
We appreciate your business Mr. Mandzuk.
Strongsville, OH
I chose your company from the yellow pages and what stood out to me was the same day service and 24 hour emergency service. Also your special rate and no extra charge for nights and weekends. I also liked the idea of a lifetime warranty. I also found your call back on the web very reassuring by telling and showing me what your trucks look like and also what the tech who was coming out looked like. My tech was Bill Adamini, and he was very good at his job and also showed how to disingage my garage door so I could lift it in the future. He went over all the parts that needed to be replaced and showed me the old parts so I could judge for myself as to how bad these parts were. I feel he did an excellent job, and I thank him and your company. Sharon
- Sharon Horvath
Thank you very much Mrs. Horvath, would you be interested in doing a TV commercial for Precision (smile). This is such an awesome review, this is how we want our customers to feel about Precision and all of our technicians. No high pressure sales, more educating and helping homeowner understand how the door should work. Thank you for choosing Precision.
Strongsville, OH
we were thrilled with the unparalleled promptness in repairing our garage door. It was completed within hours of our phone call. The garage door works better than ever and we are thankful that it is guaranteed for a lifetime. Thank you for the quality service and your service technician. He was great.
- Bob Ciesick
Thank you your feedback Mr. Ciesitk. Most often we are able service our customers within three to four time frame, we understand how valuable time really is and want to be respectful of our customers time. Matt does an awesome job and is very customer service oriented. Please share this experience with others.
Strongsville, OH
Matt called to let me know he was on his way. Gave me an update on what needed to be done. Repairsa done in a very timely manner
- LAURA CRAVENS
Thank you for your feedback Mrs. Cravens. We are pleased we were able to solve your garage door issues.
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Strongsville, OH
Professional and plesent. Explained options/costs/warranty. Job done quickly.
- Clarence Smith
Thank you for your feedback Mr. Smith. Prompt, professional and courteous service is what we provide. Glad we were able to solve your garage door issue.
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Strongsville, OH
Thank you for an excellent installation of my new garage door and opener. My installer, Prince, was totally professional, polite, and did a great job with the installation. I particularly appreciate the lifetime guarantee.
- Mike Misiak
Thank you for your feedback Mr. Misiak. We use the information we receive to improve the level of service we can provide to our customers.
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Strongsville, OH
Zoran was running early and called to see if I could move up the appointment. That never happens; usually youâ??re lucky if a service person makes it on time. He was quick and efficient installing a new Lift master. I would highly recommend Zoran. Clark
- Clark Mundy
Thank you for your feedback Mr. Mundy. In order to better serve you, we put ourselves in the customers shoes and tried to determine some of the reasons that might cause a homeowner some anxiety. That is why Zoran made the call and was able to arrive early. It is one of the many things that separate us from our competitors. Our two main objectives are "fix the door right the first time" and to make sure our customers are 100% satisfied. Please do recommend us to others.
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Technician: Zoran Jovanovic
Strongsville, OH
My wife and I had Precision out to our house to help us with our garage door opener. It was an excellent experience! First of all, we called and they were able to come the very next day. The technician, Zoran, called before he came to make sure we were ready. Second, he inspected not just the opener, but all the parts and pieces of the garage door. I am not very good with mechanical things, but that didn't matter, Zoran explained everything to us in terms that we could comprehend. He made my wife and I aware of everything that was going on. He explained why were having the problem we were and how to properly fix it. He was extremely professional and at the same time made us feel very comfortable and at ease. It didn't seem as though he was just glancing at things and trying to sell us a big ticket item. We ended up getting a new opener and new parts for the door as well, but I knew why I needed them! Zoran explained why the decision we made was good from a safety standpoint and that the safety of our children was important. He worked quickly and didn't leave a mess. I would absolutely recommend anyone with garage issues to call! Very refreshing to feel like a company really cares about you as a customer!!
- Lisa Kudla
Thank you for your feedback Mrs Kudla. We do our best to make our visit to your home a pleasurable one from the start to the finish. We want to empower our customers to make a well-informed decision tailored to their needs. Customer satisfaction is so important to our success that our technicians will go above and beyond to please our customers. Your review lets us know the technicians get it. Please share your experience with others.
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Technician: Zoran Jovanovic
Strongsville, OH
The service man was very helpful and explained everything to me. I was very pleased with his work . I would recommend this service to everyone.
- Donald Miller
Thank you for your feedback Mr. Miller. Zoran does an excellent job and we re glad to have him at Precision. Please do tell others about us.
Strongsville, OH
The technician Matt Petroff did an outstanding job ! He was very personable, compassionate about his job, thorough in his explanation of the services available & most importantly he fixed the problem with our garage door ! Immediately, Matt made me feel comfortable in our discussions of what could be wrong with our door without thinking he was trying to "rip" me off. There was no pressure from Matt to purchase something I didn't need at the moment but he was thorough on what I could be facing in a few years. When he finished the job, he was very clear that I could call his cell phone any time if another issue came up & he would try to troubleshoot the issue over the phone first. Job well done ! Thanks !!!
- Vickie Eicher
Thank you for your feedback Mr. Eicher. We are pleased Matt was able to solve your garage door issues while providing you a good experience. Please call on us for future service.
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Strongsville, OH
After a power outage on Saturday, we had to manually open the garage door. It weighed a ton and wouldn't stay up. I sent a request for service through Precision's website and was contacted almost immediately. Our garage door cables and springs were a disaster waiting to happen. Paul quickly identified the issues, explained everything to me, and went to work. I was impressed by his product knowledge, professionalism, and excellent service. Thank you, Paul, and Precision Door Service.I will most certainly recommend you to friends and family.
- Francine & jim Ciaccia
Thank you for your feedback Mrs. Ciaccia. We strive to provide prompt, professional and courteous service to or customers. Paul is quickly becoming one of our best technicians and all of his customers feel as you do about him. We are pleased we were able to solve your garage door issues and thank you for your future recommendations.
Strongsville, OH
First of all, I was impressed to find online the name/photo of the represenatative who would be working at my home with a description of the truck, uniform, and badge I should expect to see. When you live alone, that is very reassuring. I appreciated the photo and reviews for Paul Broschk who did my work. Ths entire service started on time with a friendly call from Paul who arrived exactly when he said he would. He was professional, considerate, and very patiet as he anwered my questions and explained how he would repair the issues I had with my garage door springs and track. When the time comes to entirely replace the door, I will definitely contact this company and possibly Paul once more.
- Carol Kovacs
Thank you for taking to review your experience with Precision Door Mrs. Kovacs. That is the purpose of having our technicians photos and backgrounds on our website, to reassure our customers. We want you to have a good experience, not be concerned about who is coming to your home. We do our very best to provide prompt, courteous and professional service with our only goals being to "fix your door right the first time" and for you to be 100% satisfied. We are pleased your experience was a good one. Thank you for choosing Precision.
Strongsville, OH
Very professional and honest employee..went over and above what I expected...gave me 3 options and am certain I will be happy with your product.
- Lou Bold
Thank you for your feedback Mr. Bold. We want to exceed our customers expectations. Please share your experience with others.
Strongsville, OH
Excellent customer service. Tech was honest, knowledgeable and came back a second time when his first solution did not work 100% perfectly. Now my door is fixed and tech gave me his cell phone in case any other problems return. I would recommend you guys to anyone.
- Gordon Short
Thank you for reviewing your experience with Zoran Mr. Short. Our goal is 100% customer satisfaction. Please share your experience with others.
Strongsville, OH
I had Matt at my home for problems I was having opening and closing my garage door. While he initially thought that the unit was malfunctioning and he went thru a series of troubleshooting procedures until he located the issue, he never lost his cool even though it was very hot and humid. Matt was courteous and genuinely concerned about not leaving my home until I was 100% satisfied with the repairs he had made. I have had Matt at my home before and would recommend him to family and to my neighbors as someone you can trust which is really important to me. Matt is truly an asset to Precision Door.
- John Damiano
We agree that Matt is an asset to Precision Door. He is courteous and professional and really cares about his customers. We hope you will continue to be a loyal customer.
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Strongsville, OH
I was very impressed with Jason's work ethic and congeniality. He installed the new Liftmaster Belt Drive Garage Door Opener rapidly. He also installed new door rollers and cleaned up the area very well. My only concern was that neither he nor I, after he left, could get my 2000 Toyota Avalon built-in remote to work. I look forward to many years of trouble free and quiet garage door operation.
- BILL BRUTON
Thank you for your feedback Mr. Bruton. Jason does an excellent job and is very thorough.
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Strongsville, OH
Our garage door spring and cables broke on a Saturday at 11:00 am, the day before we were hosting a family picnic. I found Precision through the internet and was able to book an appointment for later that afternoon. An email was received prior to the appointment with a picture of the technician that would be coming to our house. There was a coupon on the website that provided a free service call. Jason, a very personable and knowledgeable technician, showed up early and completed the whole job in less than an hour. And we got a lifetime warranty on the spring and cables. Precision is one first class company and helped make our weekend. I highly recommend Precision.
- Catherine Poulsen
Thank you for this awesome review Mrs. Poulsen. These are the situations that allow us to really stand apart form our competitors. Our technicians are professional, knowledgeable and courteous. We value your time. We hope your family picnic was a smashing success. Thank for choosing Precision Door and please tell others about us.
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Strongsville, OH
Paul is an excellent serviceman. He was very knowledgable. Work was done in a timely manner. Thank you. Russ B
- Russell Ballado
Thank you Mr. Ballado. We share your opinion about Paul, he is very affable and does an excellent job.
Strongsville, OH
Got name from Angie's List. Zoran was courteous, took time to explain things and answer any questions that I had: very professional.
- Donna Mueller
Thank you for your feedback Mrs. Mueller. Angie's List is an excellent referral source for us. We are pleased Zoran was able to provide a good experience for you.
Strongsville, OH
Very knowledgable friendly, helpfull, explained pricing. Very good experience.
- Renee Klein
Thank you for choosing Precision Mrs. Klein, we truly appreciate your business. Please tell others about your experience with Precision Door and Bill.
Strongsville, OH
Zoran called to say he could come earlier than expected if that would be convenient for me - I appreciated that call, his professionalism and his clear explanations of the problems and the solutions. After inspecting the door he explained what was good and not good about the different door parts on our door and let me make the decision about what parts to replace without any pressure. That Precision Door responds quickly, has a warranty, is very customer oriented and has professional repairmen is a very important asset.
- Robert/ Dorthy McDonald
Thank you for your feedback Mr. and Mrs. McDonald. Zoran recently joined our team and coninues to impress us with his customer service skills. Our goal is to "fix your door right the first time" and for you to be 100% satisfied. Please share your experience with others.
Strongsville, OH
Our field service technician, Zoran, was the best. He explained everything that needed to be repaired in a professional, caring manner. I felt that he truly cared about us, the customer. He explained why it is important to
- Kim GIBERSON
Thank you reviewing your experience with Zoran and Precision. Yes, Zoran, as are all of our technicians, is very professional. Our aim is to educate the customer so that customer can make a well informed decision about their garage door. Glad we able to help you solve your issue. Thank you for choosing Precision Door Service.
Strongsville, OH
The serviceman was prompt, courteous and good. The only negative about the whole experience was when he quoted me the job he said it was $549 installed. At the end of the job he added forty some dollars and said it was the service fee!!! When an installed price is given where did the service fee come about?
- Zahid Siddiqi
Thank you for your feedback Mr. Siddiqi. It is our goal to provide the best service possible to our customers. Hopefully, over time you will realize it was well worth the price.
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Technician: Anthony Wise
Strongsville, OH
Zorn was on time and very professional in completing the task at hand. I would certainly recommend him and The Precision Company to my friends and coworkers. Great job!
- Timothy & connie Konczal
Thank you for sharing your experience with Precision Door and Zoran. Our goals are 100% customer satisfaction and fixing your door right the first time. Our business is largely driven by customer referrals so please do tell friends and family about Precision Door Service.
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Technician: Zoran Jovanovic
Strongsville, OH
AWESOME RESPONSE! Did not get email stating that they were coming until morning that they came and i was not here but it looks like they fixed the problem
- Barbra Burns
Thank you for your feedback Mr. Burns. We want our customers to be 100% satisfied.
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Strongsville, OH
I was not expecting to have Ryan come out to service my new garage door opener seeing whereas it is not even 90 days old yet. However, he did come out and resolved the loud squeaking noise which was heard only when the opener is clicked to open, but is quiet when clicked to close. So far the problem is fixed for now.Thank you.
- Pamela Kopack
Thank you for your feedback Mrs. Kopack. Please do not hesitate to call if you are experiencing any problems with your door. Our goal is 100% customer satisfaction.
Strongsville, OH
Discovered this website through some online searches of reputable garage door repair companies and decided to give it a shot. Paul had our both our garage door springs repaired and ready to go within 45 minutes, quick and efficient! He is very well informed in this craft and I recommend him and this company to anyone in need of garage door repair or installation.
- Bill Linnert
Thank you for reviewing your experience with Precision and Paul. We do our best to provide prompt, professional and courteous service to our customers. Paul is a new addition to our team and we expect great things from him. Thank you for choosing Precision.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Great experience with a repair today. Tech was on time (actually offered to come an hour early!), knew his products well (and mine), and thoughtfully talked my through my options and pricing. I
- Dan O\'Bryon