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Precision Garage Door of Clevelandhas received 5044 reviews, averaging 4.93 Stars:
Westlake, OH
Cleveland, OH
Anthony was very personable, prompt, and efficient. He informed me of everything he was doing as well as give me an estimate for repairs/work needed in the near future.
- Qwanza Parries
Parma Heights, OH
Bill was great. He explained everything he was doing. He was prompt, courteous and professional. The work done was excellent.
- Thomas Chevalier
Bay Village, OH
John did a wonderful job, we could not be happier! He was prompt, professional, courteous, and his work was meticulous. He diagnosed the problem, and replaced a worn out old opener with everything brand new in just a little over an hour. Thank You Precision Garage Doors and John for making the process so easy!!
- Richard Panda
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Technician: John Franks
Cleveland, OH
Will, our service technician, was courteous and professional. He was thorough when he explained what needed to be done, and took the time to research our history and learned that our needed repair work was under warranty which was a wonderful surprise! He carried out the repair efficiently, neatly and in a timely fashion. We are delighted! The Willens
- Debbie Willen
Beachwood, OH
When I called Precision at 2:30pm, I got my appointment at 3Pm on the same day. Anthony Wise came over and replaced my garage door opener. The service is professional and he also helped me setting up the keypad entry, the garage opener on my car and IQ app. Very polite and easy to work with.
- Elaine Li
Parma Heights, OH
Anthony was prompt, courteous, professional, knowledgeable and very friendly. His diagnosis was spot-on and he had my garage door back up and running in no time. Thank you, Anthony!
- Rob Sinatra
North Ridgeville, OH
To be honest, we just Googled "Garage Door Repairs" and started calling around. When I brought up your site, I read nothing but GREAT reviews! My husband called you guys @ approximately 11 a.m. and set up an appt with Anthony between NOON and 2 p.m. - I posted a pic of our clock and a pic of the Precision van in our driveway and posted it on FaceBook. We were VERY impressed with that! First, that he could even come here TODAY and also that he called 5 min before noon and said he'd be here in 5 minutes and he was! at NOON! He was VERY personable and knowledgeable and very quick at getting the job done. He finished at 1:25 p.m. He had called Paul (another technician there) to bring some parts that he needed and he arrived within a very short time! What a nice guy he was, as well. We actually had a little "concert" going on out in the garage and we are BOTH great music lovers, so we were having a great time with them while the work was being done! Our day started out "not so good" and after all the laughter we shared with them and seeing the type of work they do and how efficient they were, they made our day! They're very talented at what they do! When Anthony was all done and ready to walk out the door, he looked down on the garage floor and said, "Oh wait a minute, there's a piece of tape on the floor" and he bent down and picked it up and threw it away! They left the garage just as it was before they arrived here. We would HIGHLY RECOMMEND this company for SURE! On top of that, as they were pulling out of the driveway, my phone rang and it was their supervisor Brad that lives in our subdivision and he was SO exceptionally nice and treated us well! We had NO idea he lived here when we set this appointment up, so it was meant to be! A big, huge THANK YOU to your entire company and to Anthony, Paul and Brad, as well. You have asked why we chose your company and the reason was because you could come here in a couple hours after we called you, but we are SO glad that it turned out that it was YOUR company! We'll definitely give your name to anyone needing your services! We no longer have the type of springs or rollers that were on our door (the Master Torque system) and had Anthony upgrade everything we needed to have the better springs and better rollers, etc. We loved that there is a LIFETIME WARRANTY, too. Yes, we also liked everything else you had on your website, (i.e.) the drug tested employees and the employee background checks, but the SAME DAY SERVICE (especially within hours) is what sold us on your company! :)
- Mark and Sandy
Beachwood, OH
Had Paul come to fix the spring on our garage door. he came earlier, but let me know which was great. completed everything in about 30 minutes. Told me everything he was going to do, and got it done.
- Kathy & don Mcphillips
Strongsville, OH
John was very prompt and showed that his knowledge of garage doors was extensive , We had a broken spring and he replaced both springs and told us what else we could do to improve the workings of the door. He was very polite and professional.
- Diane Herdog
Kamm's Corner, OH
Bill came out for an emergency garage door repair on February 3rd. My electric garage door would not close. He was very knowledgeable and fixed my garage door quickly and accurately. He even helped us put our stuff back in our garage. Cost was reasonable. Service was better than I expected. I highly recommend.
- Satisfied Customer
Parma Heights, OH
Anthony was a pleasure to work with! He was knowledgeable, professional, efficient and speedy.
- Bob Burovac
Sagamore Hills, OH
We have been dealing with Precision Doors since 2005.Uther than occasional questions about service call charges, Precision is te only garage door company we will ever use.Heartily recommended
- John Reeves
Westlake, OH
They did a great job, very timely and good communication throughout the process.
- Mark Barrus
Avon, OH
Great customer service, John was an excellent technician and very professional from start to finish. Everything was fixed quickly and they worked around my schedule to get my door fixed! I recommend this service.
- Jason Suter
Cleveland, OH
Paul arrived as promised and did a complete inspection of not only the damaged cable but check the condition of the entire door system. He offered me repair estimates based on the inspection. I chose to get a complete rebuild of the system. He even invited me to watch the repair job being done. Door sounds better now than it has in years. Very happy with the work that was done and will call them again if I need service again.
- Phil Mccourt
Cleveland, OH
Paul was very polite and did a great job. He was quick and informative on what needed to be done. I like the lifetime guarantee on repair on the new parts. I called a couple places and needed quick service (car was held captive in my garage). You guys called 1st and explained process. Very professional.
- Laura Peterson
Independence, OH
The emergency situation of a broken torsion spring and the late Friday availability prompted my scheduling an appointment with Precision. The fact that I was able to speak with your office administrator, Jennifer, and not just a phone service was helpful in discussing my non-accessible garage situation. Jennifer was able to schedule an appointment for the next day. John Franks, the service technician, provided a courtesy call informing that he was able to come a little earlier which was fine with me. John arrived promptly at the scheduled time. John was found to be extremely knowledgeable regarding our current, 70+ year old garage door and torsion spring situation, plus was found to be very courteous and respectful in discussing our situation with respect to repairing the door versus a new door. We weighed both options and concluded to go with a new door. John did not pressure us to purchase a new door but was rather helpful in showing us the benefits and aesthetics of a new C.H.I door. We went ahead and inked a deal for a new door. We look forward to the installation and the curb appeal transformation the door will provide to our home. Kudos to the Precision team!
- Joe Cirincione
Fairport Harbor, OH
Paul was early for the appointment and finished in less than an hour. Garage door works perfectly now.
- Robert Knisely
Parma Heights, OH
One remote was lost and I requested a replacement. Technician Zoran reprogrammed my remotes and tested devices. Service was excellent.
- Joann Herlihy
North Royalton, OH
Thanks! Your technician was knowledgeable and prompt.
- Susan Craney
Olmsted Township, OH
John Gilles did a wonderful job fixing my garage door today ! Thank you so much for being so kind too.
- Debbie Adkins
Lyndhurst, OH
Precision Garage Door does a great job and their technicians are very nice, friendly, and prompt. I would definitely recommend their business if you are in the market for a new garage door. Anthony was one of my technicians and he is amazing!
- John Lane
Bay Village, OH
Zoran, a very nice guy, did a wonderful job fixing our garage door. He quickly diagnosed the problem - a worn-out overhead motor - and installed a new one. He also made us aware that the door was old, heavy and would best be replaced. We appreciated his expertise, quick fix, and recommendations for selecting a new door. I highly recommend this man! We will ask for him for any future repairs!
- Joan Schneider
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Technician: Zoran Jovanovic
Olmsted Township, OH
Can tell the quality of the parts vs what was replaced. May not be the cheapest in town but it's nice knowing I have a real lifetime warranty and a product I can trust to last.
- Keith Merolla
Parma Heights, OH
John was very knowledgeable and efficient from start to finish. Would definitely request him in the future.
- David V
Brook Park, OH
Excellent job - very professional
- Elizabeth Clingman
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Euclid, OH
Anthony was very professional said he would be done in hourJob was completed very timely place was clean when finished Would recommend Anthony and Precision Door anytime
- Arnold Hegelmann
Euclid, OH
5
- Belinda Haywood
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Technician: John Franks
Rocky River, OH
Prompt service Really great care Was kind enough to move my car out of the garage and back in for me in the snow and very cold temperatures
- Jackie Ronan
Product:
Our garage door needed immediate repair, as it was stuck halfway, not opening or closing. Upon calling Precision Garage Door Service, they were able to schedule an appointment within 24 hours! The technician, Paul Broschk, arrive right on the time, and thoroughly explained exactly what was needed to be done, and some alternatives. He installed a new garage door opener, keypad, and new rollers, and lubricated the bearings, etc. Paul made sure my keypad and the integrated opener in my car worked properly, and did all of this in a timely manner. He was very personable, courteous, and knowledgeable, and told me to call if there was any problem with the opener. Many thanks to Precision Garage Door and Paul Broschk for your excellent service.
- Beryl Palnik