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about Precision Garage Door
Precision Garage Door of Clevelandhas received 4853 reviews, averaging 4.93 Stars:
Kamm's Corner, OH
Cleveland, OH
Anthony was our repair/service man- very prompt and professional without a high pressure sales tactic. He explained everything that he was going to do and then did it! Nice job all around. Thank you!
- Matthew Toomey
Cleveland, OH
Great service and the rep was very knowledgeable.
- Mrs. Krajcirik
Olmsted Township, OH
John Gilles was the best! Great service. Prompt and courteous. Personality Plus! Can't say enough good things about John!
- Linda Perog
North Olmsted, OH
Zoran did a great job preparing my broken spring and also identified problems with my rollers and one frayed cable. He explained everything he needed to do to get my door working again. He also thoroughly answered all of my questions about the general condition of my garage door and info about potential replacement down the line. He also gave me some tips on preventative maintenance. Zoran went above and beyond the scope of the service call and really made a great impression on me as a new customer of Precision Door. 5 stars!
- Jeremy Benjamin
Lakewood, OH
I was able to schedule an appointment via online chat Sunday morning. John came out late Sunday afternoon, replaced my old opener and installed a new one in less than an hour. I was impressed with the quality, ability to install on a Sunday and John’s level of professionalism.
- Michael Bickett
Mentor, OH
We have been customers of this company since at least 2006. At 11pm our spring broke on garage door. I was able to call and speak to a real person to set up appointment for the next day. John Franks was out texhnician and he is excellent. I 5 star recommend Precision Door. Superb service. All ways.
- Barbara Cavallaro
Westlake, OH
Will is the best !!!! He is a hard worker and a great technician.
- Jim Haefele
Product:
Cleveland, OH
Will was great! Temporarily fixed our door until the new one arrives.
- Carolyn Urban
Product:
Avon Lake, OH
Absolutely wonderful service! My double garage door would not open and I could not lift door manually. I was scheduled to pick up relatives at the airport and car was in garage! I called Precision and Anthony Wise came out that morning. Anthony called before he arrived was kind, courteous and quickly solved the problem. The spring had broken and the end bearing plates were shot. I would highly recommend Precision. This is the second time I have used this company. The last was 9 years ago.
- John Ralston
North Ridgeville, OH
I called Precision based on the Website and the reviews. Paul was the technician sent to replace my garage door opener and springs. He is a credit to the Precision Company. He is pleasant and friendly, knowledgable, skilled and efficient, providing an all around great experience . Thanks for sending Paul!
- Sheila Apel
Cleveland, OH
My sister referred me to Precision. I thought I only needed a simple repair, however, John (my technician) pointed out all of defects with my garage door and even I had to agree I needed a new door. Being on a fix income I can appreciate the fact I only had to come up with half down and the other half was due upon completion of the job which gave me time to come up with the other half. On the day John was to arrive to replace my door I was surprise he was doing the job by himself. I can rave about John all day long as he did an excellent job. John is very friendly and was able to answer all of my questions. I can also appreciate the five year warranty that came with my new garage door. All in all I had a wonderful experience and would rate Precision with an A+. Thank you Precision and John..with all of my heart...I thank you.
- Loretta Clark
Olmsted Township, OH
Excellent, fast, polite, and expert service, but a little pricy.
- Bill Milau
Kirtland, OH
We could not be happier with Precision! When our opener springs broke on a Sunday, leaving our garage door inoperable, we called Precision- fearing the dreaded extra charges for weekend/holidays. The Precision representative that we reached by phone was polite and was able to schedule a service visit the same day. I called around 10 am and our appointment was set for between 8-9 pm, but our technician, Bill, called me about 15 minutes later to see if earlier would work. Bill actually fit us in that morning! He was wonderful. He quickly diagnosed the problem and replaced our springs. He was highly knowledgeable, efficient, and polite. Bill was able to easily pull up our account history because Precision uses today’s technology, so everything is accessible on computer tablets. The only cost that we incurred was the service call fee because our broken springs were covered by the lifetime warranty and there was no extra charge for weekends! Yay! Thank you Bill for you excellent(and quick!) service. We are so happy we chose Precision!
- Denise Mooney
Strongsville, OH
Paul was awesome! He does a great job and he's friendly!
- Russell Ballado
Cleveland, OH
Was very happy with the service provided by Bill. He was here within an hour of my initial call and installed the springs within a timely manner . Would definitely use Precision again. On another note, kinda upset that when they sent this survey form it contained a $100 coupon that I could have used if I had received it at the appointment confirmation. It was only good at the time of service...
- Ralph Derose
Kamm's Corner, OH
Z was great. Very knowledgeable and explained everything to my satisfaction. Will recommend to my friends and family.
- Eileen Hamblin
Avon, OH
Called for opener battery back up service Bill A., technician, came the next day, replaced the battery backup, changed both light bulbs, made sure the system was fully functional, and took the slack out of the electrical cord. Very efficient and super nice guy. This is my 3rd encounter with Precision and they've all been great experiences. Thank you.
- Ruth Kroll
Eastlake, OH
I wanted to thank Precsion for their quick service in the handling of my garage door repair!! Their prompt and courteous was muchly appreciated. My serviceman name was Anthony Wise. He called upon his arrival, which was earlier than expected. I had a online coupon he honored, as well as, another one, and an extended warranty. I definitely would use this company again, very professional????
- Donna Stanfield
Solon, OH
I don’t know about the price but the service was prompt (called at night - got appt next morning) and fast (about 1hr). Also comes if you want with lifetime warranty. The service technician was knowledgeable and was able to provide common sense suggestions.
- Alex Andrei
Bedford Heights, OH
I choose Precision because they are very professional, kind and courteous. My bulbs in my liftmaster needed changing and since I could not do it myself I called for service. Paul arrived on time and had the job done quickly. I give them 5 stars.
- Ruby Tippens
North Ridgeville, OH
Had the company out in 2006. Tech suggested a complete overhaul. It was pricey but we had the money at the time, and it was lifetime warranty, and we weren't planning on moving anytime soon. May have paid for itself on Friday when I needed a spring replaced
- Randy Gaddis
Strongsville, OH
We were very pleased at the prompt same-day service provided by Precision. The technician, J. Franks, arrived when he said he would and did a through inspection of our garage door system, he explained what work was to be done and why the work was needed, and told us upfront what the total cost would be. Mr. Franks did the repair work and new cable installation in a very professional and efficient manner. He answered all our questions. We give Precision and Mr. Franks a 5 Star rating and recommend them to anyone for a top-notch job at a fair price. Thanks !
- Ronald Myers
Cleveland, OH
Precision Door was extremely convenient, timely and reasonably priced. I called them for a quote at 9pm on a Friday night and they were out Saturday morning to install the garage door. The technician Anthony Wise called me to make sure he could arrive early for the appointment and was fast and courteous when installing the door. Anthony took his time to show me all the functions of the door and common resolutions and trouble shoots that could save a future call. I highly recommend this company for installing your garage door!
- Patrick Clair
Lakewood, OH
Anthony Wise came out this morning to repair my garage door. He was excellent...professional, friendly & explained all of my options. I will recommend your services!!
- Pauline Lewis
Strongsville, OH
Anthony called to let us know he was 15 minutes away. He was here 10 minutes before the scheduled appointment.He went over our options on the repair service. He explained in detail the repair which we chose. Anthony told us the time it would take to do the repair.I would recommend Precision Overhead Door.Anthony was very professional and personable.
- Richard Persico
Cleveland, OH
Anthony is very nice, skillful, quickly located the problem and fixed the problem. Much appreciated his great job!
- Peter
North Olmsted, OH
Excellent Service Arrived on time completed work in a timely manor
- Dave Randolph
Brook Park, OH
I called for service because I thought the problem was the opener, which we purchased December 2016, but it turned out to be the springs. The technician was very nice and helpful. His name was Will Coad. I did think the price was a little high, but I had to have the work done. I told Will that when we got the opener in December we never received a manual with it, he told me he would let you know and you could get one for me.
- Rich & monika Cwiklinski
Product:
Cleveland, OH
We realized our door was broken on Friday, we called Saturday morning and by Saturday evening all was fixed. Fast, easy, good communication, and friendly. Everything was explained, I was given options and there were no surprises. Even some slight adjustments made at the end of the job to make it better when we talked it over. Great service, happy to recommend and will use Precision again!
- Rick Ortmeyer
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
I had accidentally rub into my garage door while it was opening. I did quite a bit of handbags including snapping 2 wheels off and knocking out completely off the tracks. I called mid morning and had someone out by about 1230. I was so grateful that my garage door was able to be repaired and not have to replace it. It was done in about a hour and a half that same day! The technician explained everything that needed to be done. He was courteous, and very professional.
- Bernadette Pierce