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Precision Garage Door of Clevelandhas received 4601 reviews, averaging 4.93 Stars:
Cleveland, OH
Cleveland, OH
Precision has good people and they stand behind their work. The garage opener they installed for me a couple of years ago was unfortunately fried by a power surge. They showed up promptly when I called and even discounted my service call to replace what had been broken. Very happy with the service!
- Drew
North Olmsted, OH
Zoran Jovanovic had to order a bottom seal for my Wayne Dalton Garage door, he will order it for me and return to fix the bottom seal. I've had Zee here before and he is an excellent technician. My garage door will be repaired when he receives the part.
- Estelle Callas
Cleveland, OH
Bill was great. Fast, efficient, friendly and positive. It's the follow up work when everything went sour. First of all they use a live answering service. These people have not been trained on how to work with Precision's customers and they don't identify themselves as an answering service so when they treat a customer badly, one assumes they're talking directly with Precision. Second, I had to wait to get the door fixed which means I couldn't use my garage. Lastly, the owner, Jim Boland, who's name is on an email stating how important customers are, does not return calls and doesn't deal with customers, I'm told. When I called a different phone number I spoke to Nick who repaired most of the damage from the post repair call. All in all, I would use Precision again but only because of Bill and knowing now how to circumvent the answering service.
- Jeff Stevens
Chesterland, OH
Excellent and efficient work. John Franks clearly explained my options and completed the job in a timely manner.
- Annette Dielman
Gates Mills, OH
Had a remarkable experience. Technician was very professional, delivered exceptional quality and was very efficient. But above all was a very kind human being. One of the best companies I ever worked with in cleveland. Highly recommend them without hesitation. Will was our technicia. He was kind and cared about his work. Very detailed honest and price was fair.
- Joseph K (actual customer)
Product:
Strongsville, OH
Paul was very knowledgeable and helpful during the service call. Knew the situation exactly.
- John Szarwark
Olmsted Township, OH
The technician (Paul) arrived promptly within the parameters of scheduled appointment. He was friendly courteous and very knowledgeable, I explained my concerns and he recommended new springs which I agreed with. The time that it took him to make the repairs was remarkable and I was pleased with the end results . We also talked about putting a opener on the door and he made some recommendations which are under consideration . So when I am ready to get the door opener I will definitely call on precision again I am very pleased with their work.
- Bruce Mcelroy
Eastlake, OH
Service was very good. Tech was informative and completed the install of the new equipment in a very timely manner. I would recommend Paul and the company to anyone.
- Rick Buehner
Service Provided:
Product:
Technician: Paul Broschk
Mentor, OH
Very pleased with the service. Will and Joe were out technicians and both were professional and efficient. They answered all our questions and explained everything. Everyone we dealt with were pleasant and informative
- Marilynn Marvin
Product:
Cleveland, OH
Great and reliable service. I’ve been using them for years and I appreciate the promptness, professionalism and expertise they always provide. My tech Bill was super! He got the job done quickly and efficiently. I will continue to use the services of Precision.
- Cynthia Sharp
Cleveland, OH
Paul represents Precision Door with the pride and excellence a customer can appreciate my service door repair service was 100% thanks.
- John Forte
Cleveland, OH
When I googled electric garage doors, Precision stood out as the best choice. I didn't contact them the first time I researched companies, but a few days later a few items were stolen from my garage. I went back to the internet and contacted Precision. The same day I called a very nice man (Tony) came to give me an estimate. I had been told he would arrive between 2:00 and 6:00, and he arrived at 2:00 after calling me. He was kind and helpful and gave me an estimate. He also gave me the phone number of a man to do the electrical work before the doors were to be installed. That man (Greg) was also kind and helpful. The work was soon completed. The doors were installed and working perfectly within a couple weeks of my initial phone call. All three workers were professional and cleaned up after their work was accomplished. I highly recommend this company.
- Evalyn Morton
Strongsville, OH
John Franks replaced the gasket on the bottom of my garage door, checked the operation of the door and opener, and lubricated the door. I was concerned about mice entering my garage around the ends of the old gasket. He performed the work in a very professional manner and gave me a lot of good information about maintaining the door. I really appreciated John giving a call to let me know he was on the way to my house.
- David Powell
Broadview Heights, OH
Once again your company provided superior service. The technician was prompt, friendly, respectful and knowledgeable. He took time to explain how he would address my problem then quickly completed the work.
- Maureen Williams
Mentor, OH
Anthony was here earlier than I expected, which was nice because the spring on the garage door needed to be replaced. He quickly finished the repair and recommended other services needed for the garage doors.
- Dave Eva
Strongsville, OH
Paul was awesome! I know about nothing when it comes to garage doors but Paul was so helpful explaining everything he was seeing and showing me what the issues were and making me feel like I was making an informed decision. I felt like I was getting honest information, and not at all like I was being scammed in any way like a lot of service companies do. I would highly recommend this company as well as great customer service from Paul!!
- Brett Novak
Cleveland, OH
Phenomenal customer service! Will definitely use services again if needed.
- David Taylor
Cleveland, OH
I had my door serviced exactly a year ago. The technician then talked me into purchasing the premium springs and the other components that cost twice more than the cheaper ones that he said would not last. Recently the “premium” springs have gotten loose and the garage door closed on me while I was inside it. I had to pay a service fee of over $60.00 today after the technician tightened the springs. I will never use this company again. The premium components were supposed to have been premium and should have lasted longer than the components we had before that came from the Home Depot and lasted for years.
- Lyuda Kanochkin
Cleveland, OH
I would like to commend Bill Adamini who just left our home after a garage door repair. Bill is a very nice gentleman and very professional. Thank you Bill. Myron
- Myron Ralston
Cleveland, OH
Garage door springs broke on a Thursday Called a local garage repair company and they told me they could not repair it until Monday between 10 and 5. Then I called PRECISION Should have done that first! VERY PROFESSIONAL ON THE PHONE, WORKED WITH ME AROUND OUR WORK SCHEDULE AND IT WAS REPAIRED FRIDAY AFTERNOON! JOHN WAS VERY PAITENT WITH ME AND EXPLAINED IN DETAIL EVERYTHING HE WAS DOING! CLASS ACT! THANK YOU! WILL RECOMEND THIS COMPANY TO EVERYONE I KNOW
- Bonnie Balint
Lakewood, OH
Installer, Joe, called in advance to let me know he was on his way. He arrived precisely on time and completely explained what he would be doing to remove and replace my two old garage doors. Joe was efficient in his time, very courteous and professional. He cleared away all the debris when finished and went over care and maintenance with me. The new doors look and work perfectly. I am very satisfied with Joe's work and would highly recommend him and Precision Door.
- Jerry Hoegner
Cleveland, OH
Our experience with Precision Door was a pleasure. Each of the staff we dealt with (reception/scheduling, sales, technician) was professional and courteous. Appointments were met on time and our technician, Will, arrived ready to work. He removed heavy wooden non-motorized doors and installed new doors with openers, provided two keypads, and tested to make sure they worked; then returned to install key bypass for use in event of power outage. We are pleased with the quality of the doors and openers, the installation process, and the technical expertise and customer service. Highly recommend Precision Door.
- Leo & Kathy Sender
Product:
Cleveland, OH
I was able to get a next day appointment after a massive storm hit the area and threw my garage door off track. The day of service, Anthony did a great job- called before he came and fixed my broken garage quickly and efficiently, despite lack of power. Thank you! 5 stars!
- Catalina Teba
Cleveland, OH
On time, excellent service! Lots of issues I blamed on door weight and shifting ground from a nearby tree all disappeared after John finished his work. Turns out the door was never installed right to begin with twenty two years ago.... John also took time to explain to me how to use everything, trouble shoot it, what to do for power outtages and even how to maintain it to make it last and continue to work correctly. Very impressive - their numbers in my contacts now and I will definitely recommend them.
- Deb B.
Rocky River, OH
Very professional, came in time,solve the problem in few minutes, happy with the service, I will call them again if something else will happen
- Vasile Postelnicu
Cleveland, OH
The service was excellent
- Donna Agg
Bedford Heights, OH
Great service from the installer.
- Robert Lattimore
Broadview Heights, OH
I was a little uncertain about the whole process, and Precision was the first I encountered on the net. Also, I had received a coupon in the mail. William was knowledgeable, and seems to have done just what I needed today. My old opener had probably been damaged by an electrical surge; at any rate, it had quit working completely, even after I changed the capacitor. It was great to get it done in one day, and I couldn't have done the job myself.
- Jeff Ali
Product:
Avon, OH
I highly recommend this company!!! Fast courteous service, thanks guy awesome work
- Paul Balazy
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Great job same day and friendly service
- Andrew Latimer