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about Precision Garage Door
Precision Garage Door of Clevelandhas received 5044 reviews, averaging 4.93 Stars:
Bedford, OH
We appreciate your feedback Mrs. Bydash. We are pleased Paul was able to provide a positive experience for you.
Westlake, OH
Al Fleming arrived within 40 minutes of my call. He was polite, personable and professional. Al showed me the problems and explained the cause in easily understandable terms. He replaced the cable and rollers on the garage door followed by checking for door leveling. I was very pleased with him and his work on my garage door. I will definitely call back Precision for any other work on the door, and, hopefully I can request Al to do the work.
- Pam Mckee
Thank you for your feedback Mrs. McKee. Our goal is 100% customer satisfaction. Please share your experience with others.
Strongsville, OH
Al Fleming telephoned me to let me know he would arrive in 1/2 hour and he arrived right on time. He quickly diagnosed the problem and provided the needed repair. He was very knowledgable and helpful. Will call again when repairs are needed in the future.
- Michael King
We appreciate your feedback Mr. King. Our technicians get it. Our goal is 100% customer satisfaction and that start with respect and reliability. The phone call is vital in establishing our professionalism. We want your experience to be awesome from the beginning to the end.
Cleveland, OH
The Technician was very professional. On time and answer all of our questions. Overall rating I give Anthony would be a 5.
- Robert Acy
Thank you for taking time to review your experience with us. Our technicians are prompt, professional and courteous.
Westlake, OH
I have a 70 year old home. Last winter the water pipes burst in the attic above the garage - 4 times- and water / ice cascaded over the front and sides of the door. Since then, the door has been noisy and definitely in need of some TLC. Enter Paul...on time, friendly and at task to complete a basic replacement of all door parts, rollers, drums, springs, etc.. Now I have a quiet door that seems to move effortlessly. Thanks!
- MLW
Thank you for your feedback. We hear this quite often. When our technicians are done old garage doors work better than when they were new. Please enjoy your properly operating door and share your experience with others.
Cleveland, OH
Great customer service on time and courtesy. Will recommend company to my friends and family
- Deanne Niblack
We appreciate your feedback Mrs. Niblack. We want to provide the highest level of customer service possible.
Rocky River, OH
Both times I have called on Precision, the experience has been everything customer service should be: From the thoroughness of the initial phone contact and scheduling, to the pre-arrival call of the technician, to the fast and complete repair itself. It was a pleasure from start to finish.
- Scott Crawford
Thank you Mr. Crawford. The pleasure is all ours. Please do not hesitate to call on us for any future garage door needs.
Cleveland, OH
I had about precision garage doors from a family member so I scheduled an appointment. Originally I was supposed to have Pau installing my new door, but instead got Anthony because he was closer to my location. I was not disappointed. he was very knowledgeable about what I needed and the installation barely took half an hour. Afterwards, he went over the new features with me and the setup orocess, step by step. Overall, I was very pleased with the service I was provided with. I'd definitely refer a friend to precision.
- Lordon Tisdale
Thank you for your feedback Mr. Tisdale. We really appreciate referrals because they attest to the quality of work we perform. We try to develop relationships with our customers and our technicians really care about their work. Please tell others about Precision Door.
Beachwood, OH
Very impressed with speed and efficiency on a really cold night. Technician Matt Petroff was great.
- Sheila Wolf
We appreciate your feedback Mr. Wolf.
Cleveland, OH
My garage door was acutely damaged on Thursday. Precision sent a great technician out to fix the garage door the same Day--Anthony Wise. Anthony was polite and professional. He thoroughly explained everything that was needed to fix the door for that day as well as in the future. He did a great job! I would not hesitate to call Precision again in the future if needed. In particular--kudos to Anthony for a job well done on an extremely cold day!
- Jennifer Brainard
Thank you for your feedback and the compliment Mrs. Brainard. We also think our technicians are great. We go to great lengths to hire people that really care about other people as a result customers receive the best service possible. Please share your experience with others.
Lakewood, OH
Matt was great, he gave me some options as to what I might need and I had a choice to replace or repair. He was friendly, knowledgable and got the jjob done. great service....thanks Matt.
- Colleen McGinty
Thank you Mrs. McGinty. Our goal is 100% customer satisfaction. We are very fortunate to have such a great group of employees that really care about our customers.
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Beachwood, OH
My garage door operator stopped functioning on Tuesday morning. I called Tuesday morning the first thing and they sent a lovely polite and efficient repairman who came promptly at 10AM replaced the unit and was on his way by twelve noon. He explained all about the new unit and said that if I had any questions in the future to call Precision and they will give me the answers that I was seeking. I love their guarantee and also the manufacturers warranty. I would certainly recommend them.
- David Rivelis
Bentleyville, OH
Ben arrived on time and the fix was very simple. Thank you for fixing the problem quickly.
- Barbara Erdelack
Cleveland, OH
Our garage door opener was malfunctioning and Bill Adamini diagnosed the problem with the sensors so he replaced them with updated units however, the limit switch was the other issue so he came back the next day and replaced the faulty unit. He was very professional and explained what he was doing through out the entire service call and even kept my son entertained by sharing with him one of his favorite hobbies which was frisbee golf. He also put in a keypad to make it easier for the kids to close the garage. We highly recommend Bill as a top notch technician and he has proven his technical savvy by installing a new unit he has never done before. Thanks again Bill for a job well done and hope to have you out on our next service call... But not too soon since we have had much success in the reliability of our unit.
- Andy/angela Lampa
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Strongsville, OH
Technician did a great job! Ryan was excellent. Your company should be proud to have an employee like Ryan. Price was slightly high. I am happy that you were able to send a tech. to fix the problem today. With appreciation, Joe
- Joseph Dudussery
Thank you for your feedback Mr.Dudussery. Our goal is 100% customer satisfaction and we are pleased Ryanwas able to provide that.
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Euclid, OH
I would like to take this opportunity to thank the Precision serviceman Mr. Coad for his courteousness and his comprehensive explanation of the repairs and maintenance required to keep my garage door in excellent working order. His professionalism, knowledge, and patience reassured me that I was receiving outstanding service. I highly recommend this company!
- Alvin Nix
Thank you for your feedback Mr. Nix. We also want to thank you for appreciating excellent customer service, which is what separates us from other garage door service companies. Our goal is 100% customer satisfaction.
Cleveland, OH
Our garage door spring broke so the door couldn't be opened. I called Precision later in the afternoon and got an appointment for the next day. Technician Paul Broschk arrived to repair the door and I found him to be very friendly, easy to talk with and professional. He examined the door and gave me two options for repair. I chose the option that I wanted and he changed the springs, rollers, cables, etc. and was done with the job in about 1 hour after which he showed me what he had done . I am really pleased with the job Paul did, the door works smoother and quieter than it ever did, and I would definitely recommend Precision Door Service .
- Daniel Higgins
We are pleased Paul was able to provide a positive experience for you Mr. Higgins. We can generally respond to a service call within 24 hours. The technicians trucks are fully stocked, Which enables them to make the necessary repairs on the first visit. Our technicians are knowledgeable, professional and courteous. We usually give our customers a few options so they can decide what is best for them. Our goal is 100% customer satisfaction.
Willoughby, OH
Five stars. Excellent service from Anthony.
- james roth
Thank you for taking time to review your experience with Precision Door and Anthony.
Northfield, OH
Five Stars. Every thing was done in a professional manner.
- Ken Bohning
We appreciate your feedback Mr. Bohning.
Avon Lake, OH
I got what i expected.. it was easy to set up the appointment, the sevice tech called ahead to tell me he was on his way, he was professional, courteous and skilled.. The job was done quickly and he helped me to make the decion to repair rather than replace my opener.
- DENNIS GRESH
We appreciate your feedback Mr. Gresh. We try to make the service visit as simple as possible. Our technicians are prompt, professional and courteous. Our goal is 100% customer satisfaction.
Strongsville, OH
Hi, When I called I was told a technician would be out between 11:00am-2:00pm . Paul called 10:10am and said he was in the Berea area and would be by in about 20 minutes. He arrived 15 minutes later took a few minutes to greet my husband and I. Another 5 minutes to check out what needed repairing on the garage door and another 5 minutes to explain the good, better and best repair options. Then it took about 1 hr to complete and explain what he did . He was polite and courteous . I would definitely recommend your company to my friends and family. Thank you !
- Sharon Maresco
Thank you for your feedback Mrs. Maresco. It sounds like everything went as planned without any glitches. We truly wish every service call went as smooth as yours. Our technicians are prompt, professional and courteous. we try to provide a positive experience to our customers. Please do share your experience with others.
Cleveland, OH
I called Precision because my garage door had become stuck closed and they had been the previous company to service my opener. The previous owner of my unit had left there business info right in the garage and I'm glad she did. While I was able to get the door open eventually, I went ahead with my appointment to find out what had caused the problem. Anthony was my service tech and was very polite, professional and knowledgeable about the issue with the opener. He went over the process of using the manual release and inspected the door and all the parts, during which time he noticed how my cables were damaged. He quickly switched those out for me and now my door is closing perfectly flush with the ground (it was slightly off before). I also had an extra car remote made. Overall, it was well worth the money to have Precision come out and service the opener. I learned quite a bit and am very, very pleased with the outcome and the service that I received. Will definitely recommend.
- Erin King
Sheffield Lake, OH
Technician was incredibly professional, thorough, and communicated well...he also did the job quickly!
- Nathan Kenney
We appreciate your feedback Mr. Kenney. We are pleased Bill was able to provide a positive for you.
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Avon Lake, OH
Certainly a five star rating. I called yesterday and got next day service. Matt was right on time today and he called enroute to let me know exactly when he would be here. He repaired my door in a short period of time and explained some services and products I might be interested in. He was a gentleman the entire time of service.
- John Torok
Thank you for taking time to review your experience with us. Our goal is 100% customer satisfaction.
Cleveland, OH
Very good service!
- Lisa Oleksy
Thank you for your feedback.
Bedford Heights, OH
Very pleased with their service, will definitely recommend these guys!! They are pros!! My service tech was Bill Adamini. He was on time, professional and courteous and most importantly repaired the cables/rollers on my old wood garage door on this cold January night. Appreciate his service so much. Will definitely use Precision again!
- Michelle Tate
We are pleased Bill was able to provide a positive experience for you Mr. Tate. Our technicians are prompt, professional and courteous. We understand how important your time is and value that. Garage doors broke at the most inconvenient time so we need to be prepared to service them no matter what the climate. Thank you for choosing Precision Door and please tell others about us.
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Cleveland, OH
Bill was very thorough, courteous and knowledgeable. He was efficient and was able to complete the job quickly. He gave us some good tips on how to maintain and keep the garage door working like new. I would definitely recommend this company and Bill to friends, family and neighbors. Thanks!!
- Jamie Yockey
We appreciate your feedback. Our technicians are very professional, knowledgeable and courteous. Our goal is 100% customer satisfaction.
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Olmsted Falls, OH
5 star. The service tech, Paul, was very polite and explained the issues with our garage door and our options for repair.
- Dan
Thank you for your feedback Dan. We provide prompt, professional and courteous to our customers. Our goal is 100% customer satisfaction.
Olmsted Township, OH
Bill was great
- Mike & linda Brewer
Thank you Mr./Mrs. Brewer.
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Brecksville, OH
We previously used Precision Door and because of the great service on that visit we called them again. Set the appt. for the following day. Tech called on his way over. He showed up on time with a smile and a great attitude. Told me what needed to be done, told me the cost, and then got the job done. Great job. Great tech. Great company. KCCO !
- Kim G.
Thank you for your feedback. First, we appreciate your continued loyalty. Secondly, you can always expect the highest level of customer service because that is what separates us from our competitors. Thank you for choosing Precision Door.
Product:
rating of five stars. paul was very pleasant, knowledgeable, and a good worker. he cleaned up after himself. he explained everything he did before and after the job. i will ask for him again for future services needed. we got springs, cables, rollers,
- Virginia Bydash