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Read what people are saying
about Precision Garage Door in:

North Royalton, OH

Precision Garage Door of Cleveland
has received 89 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

I called Precision Door years ago for garage spring replacement and they did a great job, were professional and very competent, so when I needed another garage door serviced; I immediately knew to call Precision Door. Once again; great service and quick dispatch too. Very satisfied...

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A Response from: Jeffery Ware

Thank you for your continued loyalty Mr. Schuck. Our goal is 100% customer satisfaction. We will always provide the best possible service.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
Review:

Prnce did an excellent job, he explained all the work that needed to be done, was courteous, prompt and the door is working good as new. Thanks for the service.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Wolf. Customer service is what drives our business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Bill did a great job, just like the last time he was out to fix our other spring. We couldn't be happier. Thanks! Joe

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A Response from: Jeffery Ware

Thank you for your continued loyalty Mr. Piccolo. We really appreciate your business.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
Review:

Bill brought me a new opener, he had to reprogram the very old one, the keypad opener and the new one. Right from the get go Joshua, who answered the phone till the last second with Bill I could not have had better service. I appreciated Bill's calls to let me know when he would be here, his kindness, his knowledge of his job , his overall great personality and patience. He added joy to my day, a really pleasant guy. I am so happy I choose Precision out of the many listed in the phone book Today was my lucky day thank you all for the quick service and every ounce of kindness I was afforded. Janet D'Aquila

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A Response from: Jeffery Ware

Thank you Ms D'Aquila for allowing us to service your garage door. We want our customers to receive the best customer service possible. It does start with the initial call and extends long after the technician leaves your home. Bill is very people-oriented, so it does not surprise me that you feel as you do.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Technician: Bill Adamini
Review:

Anthony did a great job. He did a rebuild of the door replaced springs,rollers, bearings,and cable in an hour. He called when he was 15 minutes out. He double checked that no debris was left on the floor.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Petrich. Thank you for choosing Precision Door.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
Review:

Jason arrived right on time, explained everything that he was doing, walked me through possible choices, and cleaned up completely. The door works beautifully with new springs and a rebuild. I'd be happy to recommend them.

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A Response from: Jeffery Ware

Thank you for your feedback. Prompt, professional and courteous is our mission.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

To my delight your service Advisor, Bill Adamini was very knowledgeable, very courteous and patient in explaining the entire process of installing a new liftmaster and rollers, lubricated the main springs and all other parts that needed attention. Bill worked swiftly and cleaned up after the installation. I would recommend Precision Garage and in particular Bill Adamini. Thank you for a nice experience in taking care of my problem..........Vicki Mayfield

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Mayfield. I don't think my technicians have ever been called service advisors. In actuality, that's what we are. We are very pleased your experience was a good one and please do recommend us to others that are having garage door issues.

Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Bill Adamini
Review:

Great service overall, could not be happier with everything, especially the service Zoran provided!!

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A Response from: Jeffery Ware

Thank you Mr. Joyce, we do our best provide our customers with the best service possible. Please tell others about your experience

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Technician: Zoran Jovanovic
Review:

Bill Adamini was very courteous and efficient, explained the problem and reprogrammed, checked over the entire system and replaced the rollers. I was a satisfied customer and will continue to use Precision Door Service.

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A Response from: Jeffery Ware

Thank you for taking time for your busy day to review your experience with Precision Door and Bill. We encourage your continued patronage for any garage door related issues you may have in the future.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Technician: Bill Adamini
Review:

The service that I received was excellent. The technician was on time, courteous and thorough. Likewise, the price was clearly explained and was in-line with the expected cost. I would recommend your service to anyone needing service.

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A Response from: Jeffery Ware

Thank you reviewing your experience with us. We are striving to be the best garage door company in the U.S. We can only accomplish that with the best technicians. We want to educate our customers so they are able to make the best decision for their garage door.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
Review:

Excellent customer service. As a business owner I understand how important customer service is. I call on a Saturday at 10:00 AM and the Technician was out at my home at 3:30 PM. He explained to me all my options as the door spring was broken. He explained their pricing and by 5:45 the spring was replaced. I would recommend this company to any one who needs garage door repair or replaced.There was no extra cost for Saturday repair.

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A Response from: Jeffery Ware

Thank you Mr. Dombrowski. As a business owner you do understand we need to separate ourselves from the competition technicians. We strive to provide prompt, courteous and professional service to our customers. Please do recommend us to others.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
Review:

Garage door spring broke early on a cold winter's morning. I called at 7am, talked to a pleasant girl, and had a service tech at my door by 8:30am. Job completed in under 2 hours, buy a very nice, hard working, competent tech, Matt.

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A Response from: Jeffery Ware

Thank you for your feedback. We value our customers time very much and want to provide the fastest and best service possible to you. Please share your experience with others.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

One of the springs on our double overhead garage door broke late in the morning, and I contacted Precision to see how quickly a repair could be performed. After arranging a convenient time for a same-day repair, their service technician, Brad Buzzelli, arrived as promised and quickly replaced the springs. Brad also inspected the door, adjusted the chain tension on our opener, tightened some loose hardware, oiled the bearings and provided me with a nice review of the work he performed. I was completely satisfied with the quality of service I received, and I will gladly recommend Precision to my family and friends.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision and Brad. Brad is our lead tech and does an awesome job. Please tell others about Precision Door.

Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Operations Manager: Brad Buzzelli
Review:

My technician did a great job explaining everything in showing me my options and then doing the job. He was very professional and had a sense of humor. He even gave me good suggestions on how to care for my rebuild so it will last me for many more years. I am very satisified with the job he did.

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A Response from: Jeffery Ware

Thank Mr. Denishh you for your feedback. We have two objectives, one is to fix the right the first time and the other is for our customer to be 100% satisfied. Bill is very competent and professional. Please sahre your experience with others.

Bill Adamini Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bill Adamini
Review:

I was pleased with the results of the workmanship as performed by Bill Adamini. He patiently answered my many questions. Before he quoted any replacements and/or repairs, he would show me exactly what was wrong. Considering I did not expect so much work to be done to my garage doors, I was pleased that Precision's vans are completely out-fitted with everything needed for a "one-stop, one-time job. Bill also completed the job within the time estimate that he gave me. Thank You Precision!

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A Response from: Jeffery Ware

Thank you taking time to review both Precision and Bill. In most cases we do have all of the parts to repair almost any garage door issue. Prompt, immediate service is very important to us. Our goal is 100% customer satisfaction. We encourage to tell others about your experience with Precision Door Service. Thank you again.

Bill Adamini Service Provided:
Garage Door Opener Install

Technician: Bill Adamini
Review:

Jim and Anthony arrived on time, were very polite and engaging, and answered all of my questions thoroughly. They provided me an estimate for a brand new set of garage doors, with installation and openers, and were very professional and courteous during the visit.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Smith. I trust Jim and Anthony were able to help you make a decision regarding your garage doors.

Service Provided:
Broken Garage Door Spring Repair

Review:

I could not have been more pleased with my whole experience with your company. Customer service and my technician, Matt Petroff were fantastic!!!

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision and Matt. We are pleased it was a fantastic one.

Service Provided:
Broken Garage Door Spring Repair

Review:

One of the cables on my garage door broke on a Sunday. I was very pleased that there was no extra charge for sending a technician out on a Sunday.I also appreciated the email including a photo of the scheduled tech. Ryan was very professional. He phoned and asked if he could arrive early, which was great! He recommended a rebuild rather than just replacing the broken cable, and since my garage door hadn't been serviced since I bought it in 1997, I agreed. It was more than I had hoped to spend, but I liked the guarantee. The only thing that stopped me from giving your company 5 stars is that I wish I had been told about the coupon on your website that would have waived the cost of the service call since I was spending way more in excess of $100. Your company did honor the half off the service fee coupon I had from Angie's list, but excellent customer service would have been to suggest your own coupon since the rebuild was $650, way in excess of the $100 service the coupon required. Ryan did the work quickly and cleaned up afterwards. He was very friendly and courteous.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Lettus. Same day service is one of the many things that separates us from other garage door service companies, along with a picture of the technician coming to your home. Our goal is 100% customer satisfaction and fixing your door right the first. We do apologize for you not being aware of our internet coupon but Ryan did the right thing by reducing your service call fee. Thank you for reviewing your experience, it will help make us better.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

weekend appt & warranty,service was quick and on time.

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A Response from: Jeffery Ware

Thank you your feedback Mr. Grau. We do our best to provide prompt and efficient service. Our goal is 100% customer satisfaction.

Service Provided:
Broken Garage Door Spring Repair

Review:

My garage door was not working properly. The spring was broken and needed replaced. Brad was out within an hour of my call to have someone come out. Brad suggested the door hardware overhaul. He was very professional and friendly. I will not say Precision was the cheapest, but a lifetime warranty on all parts and labor is worth it. I would definitely recommend Precision and will call again if we have any problems.

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A Response from: Jeffery Ware

Thank you for reviewing both Brad and Precision. We know the best way to repair a garage door, long term, is to rebuild it and we are guarantee it for life. Over time you will realize the true value of brad's recommendation. Thank you for being so frank with your feedback.

Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Operations Manager: Brad Buzzelli
Review:

I called your company regarding my need for a garage door repair and within about two hours I had a technician arrive at my home. Tom fully explained what needed to be done and the products used to service the repair needed. The work was done quickly and everything is now functioning properly again. Overall, I would not hesitate to recommend your company to anyone in need of your services.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Batig. One of our goals is to respond to each call within two to three hours, we understand how inconvenient it can when your garage does not work. I am glad we able to respond so rapidly and to repair the door. Tom is an asset to our company, he is very professional and thorough. We want you to be 100% satisfied.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I was glad Precision was able to service my garage door on a Sunday. The torsion spring broke Saturday night and I didn't want to have to miss work on Monday. Tom arrived on time (after calling to say he was on his way!). He was very professional and explained all of my options. After I gave him the go-ahead he got right to work and completed the 'rebuild' in just over an hour. Other than the unexpected expense of the repair (a bit on the expensive side!) I had no complaints about the quality of the technician (Tom) or the work performed.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Good quick service, nice installation, and very quiet belt drive opener.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Tom was great. We would highly recommend him.

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Service Provided:
Broken Garage Door Spring Repair

Review:

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Brad was on time, looked smart and very professional. He explained what he was doing and what he found. I was very satisfied with the service received.

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Brad Buzzelli Service Provided:
Garage Door Repair

Operations Manager: Brad Buzzelli
Review:

Our experiences with Precision Door have been great. Brad was our technician both times and did a great job replacing the springs on one door and installing a new opener on another. He even went out of his way to fix another minor issue we were having while he was here. He was very knowledgeable, helpful, friendly and efficient. I would recommend him to anyone needing garage door service.

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Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair

Operations Manager: Brad Buzzelli
Review:

We had simply the most pleasant experience with Precision, from the initial phone call to the installed new door in our garage. Found your company by Google Search for local garage door installers. Carefully read all the reviews and must admit that the company delivers on every positive word of them beginning from very attentive and helpful receptionist and ending with professional, knowledgable and respectful technician. Excellent company and excellent job!

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Service Provided:
Install Garage Doors

Review:

When we called the person we talked to on the phone gave us an arrivale time 2pm 4pm. Brad arrived almost 45 min early. to us that was great. He came to the door and idenified him self. Asked question on what was wrong with the opener. Verbally trouble shooting the problem. It took him a short time to find the problem. He fixed it quickly and even talked to me about preventive mantaines for the opener. He also took the time to answer all my questions, and explained everything he did and why. My husband was not avalable so I had to make sure I had all the answers for him. Thanks, Brad for a Job Well Done Mrs. DeFiore

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Brad Buzzelli Service Provided:
Garage Door Repair

Operations Manager: Brad Buzzelli
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Greater Cleveland Area

(216) 273-6733

(216) 273-6733
North Olmsted Area

(440) 297-2728

(440) 297-2728
North Royalton Area

(440) 628-4471

(440) 628-4471
Solon Area

(440) 337-4753

(440) 337-4753
Lorain County

(440) 328-8043

(440) 328-8043
Lake County

(440) 220-4415

(440) 220-4415
Beachwood Area

(440) 389-4446

(440) 389-4446
Geauga County

(440) 220-4415

(440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125