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Read what people are saying
about Precision Garage Door in:

North Royalton, OH

Precision Garage Door of Cleveland
has received 103 reviews, averaging 4.96 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I could not have been more pleased with my whole experience with your company. Customer service and my technician, Matt Petroff were fantastic!!!

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision and Matt. We are pleased it was a fantastic one.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

One of the cables on my garage door broke on a Sunday. I was very pleased that there was no extra charge for sending a technician out on a Sunday.I also appreciated the email including a photo of the scheduled tech. Ryan was very professional. He phoned and asked if he could arrive early, which was great! He recommended a rebuild rather than just replacing the broken cable, and since my garage door hadn't been serviced since I bought it in 1997, I agreed. It was more than I had hoped to spend, but I liked the guarantee. The only thing that stopped me from giving your company 5 stars is that I wish I had been told about the coupon on your website that would have waived the cost of the service call since I was spending way more in excess of $100. Your company did honor the half off the service fee coupon I had from Angie's list, but excellent customer service would have been to suggest your own coupon since the rebuild was $650, way in excess of the $100 service the coupon required. Ryan did the work quickly and cleaned up afterwards. He was very friendly and courteous.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Lettus. Same day service is one of the many things that separates us from other garage door service companies, along with a picture of the technician coming to your home. Our goal is 100% customer satisfaction and fixing your door right the first. We do apologize for you not being aware of our internet coupon but Ryan did the right thing by reducing your service call fee. Thank you for reviewing your experience, it will help make us better.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

weekend appt & warranty,service was quick and on time.

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A Response from: Jeffery Ware

Thank you your feedback Mr. Grau. We do our best to provide prompt and efficient service. Our goal is 100% customer satisfaction.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door was not working properly. The spring was broken and needed replaced. Brad was out within an hour of my call to have someone come out. Brad suggested the door hardware overhaul. He was very professional and friendly. I will not say Precision was the cheapest, but a lifetime warranty on all parts and labor is worth it. I would definitely recommend Precision and will call again if we have any problems.

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A Response from: Jeffery Ware

Thank you for reviewing both Brad and Precision. We know the best way to repair a garage door, long term, is to rebuild it and we are guarantee it for life. Over time you will realize the true value of brad's recommendation. Thank you for being so frank with your feedback.

Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called your company regarding my need for a garage door repair and within about two hours I had a technician arrive at my home. Tom fully explained what needed to be done and the products used to service the repair needed. The work was done quickly and everything is now functioning properly again. Overall, I would not hesitate to recommend your company to anyone in need of your services.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Batig. One of our goals is to respond to each call within two to three hours, we understand how inconvenient it can when your garage does not work. I am glad we able to respond so rapidly and to repair the door. Tom is an asset to our company, he is very professional and thorough. We want you to be 100% satisfied.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was glad Precision was able to service my garage door on a Sunday. The torsion spring broke Saturday night and I didn't want to have to miss work on Monday. Tom arrived on time (after calling to say he was on his way!). He was very professional and explained all of my options. After I gave him the go-ahead he got right to work and completed the 'rebuild' in just over an hour. Other than the unexpected expense of the repair (a bit on the expensive side!) I had no complaints about the quality of the technician (Tom) or the work performed.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good quick service, nice installation, and very quiet belt drive opener.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom was great. We would highly recommend him.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brad was on time, looked smart and very professional. He explained what he was doing and what he found. I was very satisfied with the service received.

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Brad Buzzelli Service Provided:
Garage Door Repair

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our experiences with Precision Door have been great. Brad was our technician both times and did a great job replacing the springs on one door and installing a new opener on another. He even went out of his way to fix another minor issue we were having while he was here. He was very knowledgeable, helpful, friendly and efficient. I would recommend him to anyone needing garage door service.

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Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had simply the most pleasant experience with Precision, from the initial phone call to the installed new door in our garage. Found your company by Google Search for local garage door installers. Carefully read all the reviews and must admit that the company delivers on every positive word of them beginning from very attentive and helpful receptionist and ending with professional, knowledgable and respectful technician. Excellent company and excellent job!

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Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When we called the person we talked to on the phone gave us an arrivale time 2pm 4pm. Brad arrived almost 45 min early. to us that was great. He came to the door and idenified him self. Asked question on what was wrong with the opener. Verbally trouble shooting the problem. It took him a short time to find the problem. He fixed it quickly and even talked to me about preventive mantaines for the opener. He also took the time to answer all my questions, and explained everything he did and why. My husband was not avalable so I had to make sure I had all the answers for him. Thanks, Brad for a Job Well Done Mrs. DeFiore

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Brad Buzzelli Service Provided:
Garage Door Repair

Operations Manager: Brad Buzzelli
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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125