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about Precision Garage Door
Precision Garage Door of Clevelandhas received 4779 reviews, averaging 4.93 Stars:
Solon, OH
Thank you for your feedback Mrs. Lichtenstein. Each review we receive strengthens our organization.
Chesterland, OH
Had a spring break on our garage door and Anthony came out to fix it. He immediately noticed other problems with the door which could lead to much more severe issues. He presented us with all our fix options and the price points for each. We quickly came to an agreement on what needs to be addressed. Anthony was done with the fix within an hour and the door is now working better than it did before. All along he was very friendly and professional.
- Tanya & Jim Birman
Thank for allowing us to service your garage door. We try to do what is in the best interest of our customers. Anthony does an awesome of explaining the different options to the homeowners so they are able to make a well-informed decision.
North Olmsted, OH
Garage repair
- Anthony Serena
Thank you for your feedback and a 5 star review.
North Ridgeville, OH
Paul was efficient, courteous and knowledgeable. We would highly recommend him and his company.
- Jim Hertvik
Thank you for your feedback Mr. Hertvik. Please do recommend us to friends and family.
Avon Lake, OH
The technician that provided the service was within 30 minutes of my call, the technician was on time when he called and that he was on the way. He was very proficient his work style and completed the task within 20 minutes of arriving. He was very professional in his approach, and was and informative about the service. I would recommend Precision to my relatives and friends. Paul is to be congratulated on hi service and his knowledge.
- Robert Bryant
Thank you for your feedback Mr. Bryant. We do our best to provide the highest level of customer service possible. I will most certainly give Paul an atta boy for a job well done. Please tell others about Precision Door.
Olmsted Township, OH
Your service technician (Paul) was not only tremendously courteous and professional, but was also willing to take the time to explain to me aspects of the repair in question. You are fortunate to have such an outstanding representative for your company!
- Cindy Zebris
Thank you sharing your experience with Precision and Paul. I agree, we are most fortunate to have Paul on board, he does an outstanding job.
Lakewood, OH
I received prompt service. The service representative was very friendly, courteous, worked quickly and told me everything that he needed to do. He gave me several price options. When he finished he gave me his card and told me not to hesitate to call if I had any further questions or problems. I would recommend your company to others.
- nancy ressler
We want to provide a good experience for our customers. Matt is an excellent representative of Precision Door. Please do not hesitate to call on us again.
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Beachwood, OH
Matt arrived at my home 30 minutes after I placed a call to your company! He was exceptionally professional and very prepared to repair our garage door. Matt was very knowledgeable about your products and services. I would highly recommend your company to our neighbors, family, and friends.
- Edna & Henry West
Thank for taking the time write about your experience withPrecision and Matt Mrs. West. Prompt, professional and courteous service is what we strive to provide. Thank you for allowing us to service your garage door.
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Bay Village, OH
Your technition was excellent. My problem was the motor which you did not put in. Paul did what he could and got my door working. THEN I printed out my invoice - YIKES - 8 pages. All I wanted was a reciept.
- Joan Minnich
Thank you for your feedback Mrs. Minnich. We are glad we were able to solve your problem.
Cleveland, OH
Called Precision to repair a broken spring. The technician, Zoran, did an inspection, fixed the spring, fine tuned the rollers and hinges,and made a few adjustments. He had the garage door running perfectly in a short time. Many thanks!
- Patty Fignar
Thank you taking time to review your experience with Precision and Zoran. One of our goals is to "fix the door right the first time", so you don't have to worry about it inconveniencing you again. Please do not hesitate to call on us for any future garage door issues you encounter.
Olmsted Falls, OH
Precision Door is beyond the best service company we have ever worked with. Everyone is so professional, all the technicians do amazing work and explain everything and we have never had a problem scheduling service. I always recommend Precision Door to everyone I know. Thanks so much guys for your awesome service.
- Nicole Humphrey
Thank you for your feedback Mrs. Humphrey. What an awesome review. All the above mentioned attributes are what set us apart from other garage door service companies. Perhaps you could do a commercial for us. (smile) Please do share your experiences with others. Thank you so much.
Broadview Heights, OH
The service technician was prompt, professional,diagnosed and solved the problems immediately. Matt is definitely an asset to your company. Thank you!
- Bonnie Villari
Thank you reviewing your experience with Precision Door and Matt. Glad we were able solve your garage door issues.
Bentleyville, OH
Paul was polite and friendly, answered all my questions clearly, showed me exactly what was causing my problem and made the necessary repairs quickly and efficiently
- Thomas Hanculak
Thank you for your feedback Mr. Hanculak.
Cleveland, OH
technician was courteous and worked hard to fix the problem
- Jean Janz
Thank for taking time to review your experience with Precision Door and Paul.
Mentor, OH
Anthony was timely, polite and thorough during this service call. He took the time to be sure everything was explained and tested when he completed the work. Thank You!
- Katie Bucar
Thank you for your feedback. We are pleased Anthony provided you a good experience.
Amherst, OH
I feel like I was truly taken. The spring broke, I needed it replaced. The service call price was never discussed on the phone - $65 no matter what - then they charged me $185 PER spring. Then he wanted to sell me a host of other items that would total the bill to over $800... Later in the day I learned that I was over charged considerably compared to other door companies in the area. I would never recommend to anyone. What a rip off. Go someplace else!
- MARK ANTOLIK
We are truly sorry you feel that way Mr. Antolik. There are a few issues going here. First, let us address the service call. All service companies charge a service call fee for coming to a customers home, usually more than $65.00 whether work is done or not. Secondly, our springs cost $185.00 because they're higher quality of spring than our competitors and last many years longer. Also, our technicians look not only at what is broken, but also parts that are worn and will cause the door to malfunction in the future. Our goal is to "fix the door right the first time", so the homeowner doesn't have to worry about it again. Lastly, it is quite unfair to compare us to the other garage door companies in the area because they do not provide the same level of service that we do. Please, compare us to someone that has 24hr emergency service, that offer lifetime warranties and have trained technicians. I hope that over time you will come to realize that you paid a fair price for what you received.
Kirtland, OH
Tech was one of the friendliest people I have ever met , He explained what was wrong and what needed done, when he finished my door works better than it ever did, I would recomend him and Precision Doors to anyone who needs a Quality job done
- Richard Mcgaha
Thank you for your feedback Mr. McGaha. We try to provide a memorable experience for our customers. Obviously Jason was able to do that. We have two goals we want to accomplish. One, we want to "fix your door right the first time" and second, we want our customers to be 100% satisfied. Please do share your experience with others and thank you again.
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Willoughby, OH
I just needed a quick follow-up service to install the battery backup for my new opener. Anthony was prompt, professional, and courteous. The installation only took a few minutes, but Anthony explained everything and answered all my questions.
- Michael Dimarco
Thank you for your feedback Mr. Dimarco. Well informed customers are usually happy customers. We will always spend a few extra minutes to ensure all your questions are answered.
Chagrin Falls, OH
I was very impressed with our technician, Jason. He was extremely personable, professional, and knowledgeable. He offered us several options to remedy our problem. Service was quick and efficient, and remarkably, the same day. I will definitely rate Precision with five stars and will highly recommend you to all our friends!
- cathy varley
Thank you for your review, I am sure Jason will appreciate it and so do we. These reviews tell us our technicians understand how vitally important customer service is to the well-being and continued growth of our business. Thank you for allowing us to service your garage door and please tell others about your experience with Precision.
Beachwood, OH
Ryan Freeman called ahead of time to tell us he was on his way. He worked diligently all afternoon removing the old doors and installing the new ones. He showed us the lock we could use if our garage door openers didn't work. Ryan was very courteous and cleaned up nicely when he finished. We were very pleased and wrote a review for Angie's List. After Ryan left, we remembered we had a gift certificate for $100 off the purchase of two garage doors. We got it a few weeks ago in a Valpak mailing. If there is any way to still use it, please let me know.
- Lee Haas
Thank you for your feedback Mr. Haas. We try to be very respectful of our customers time. Ryan is very pleasant and a true professional. Thank you for your business.
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Rocky River, OH
Bill Adamini called because he had an earlier cancellation...he arrived within 10 minutes of his phone call & proceeded with an inspection of the faulty door opener When it was determined that it couldn't be fixed, due to its age, he offered to replace it. He quoted me what seemed to be a fair price & had a new door opener installed within an hour. We ultimately replaced both door openers and I now have a keypad also....the work was done quickly, the cleanup efficient. I like the idea of a lifetime guarantee. I would certainly recommend this company to anyone. Thanks so much
- Connie Byrnes
Thank you for your feedback Mrs. Byrnes. Wow, That sounds like a really good experience. That is our goal, 100% customer satisfaction. Please do recommend us to others.
Willoughby, OH
I decided to try Precision after reading all the reviews on Angie's List. I do not regret my decision. One can find less expensive companies to do this kind of work, but Precision is all about quality. And don't forget the lifetime warranty on their parts. My technician, Bill, came on time. He is professional, personable, knowledgeable, and let me know his analysis and all my options. He recommended certain things without pushing or trying to upsell. He informed me and allowed me to make a decision. In addition to the new opener (with remotes and keypads), I had a complete door refurbish done (springs, cables, rollers, etc.). In a few years when I consider a new door, I will definitely call Precision.
- Michael Dimarco
Thank you for your feedback Mr. Dimarco. This is really an awesome review. Obviously Bill did an excellent of explaining our approach to garage door repair. We have two goals. One, we want to "fix the door right the first time" and two, we want our customers to be 100% satisfied. Customer service is what separates us from our competitors. We want our customers to have a pleasant experience with Precision Door. Thank you for choosing Precision.
Cleveland, OH
Precision Door has been very responsive, sends an email confirming time of service and arrives on time. Our technician, Ryan Freeman, was efficient, personable and friendly. He installed two garage door openers, explained how to release the doors in case of power outage, showed us how to use the outside number pad to open or close the door, and how to change the bulbs in the overhead lights when necessary. Wonderful service!!! Thank you Ryan and Precision Door Service.
- Valerie Benson
Thank you for taking the time to review your experience with Precision Door and Ryan in particular Mrs. Benson. Ryan is an excellent installer and possesses a very calm demeanor. We are pleased that your experience was a good one. Our goal is 100% customer satisfaction. We thank for choosing Precision.
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Rocky River, OH
The technician, Paul, gave me a courtesy call when he was 15 minutes away which was right around the time they were supposed to send someone. Paul was very good at explaining everything that needed done and was professional throughout the entire garage door repair. I would definitely recommend Precision Garage Repair to anyone.
- chad snyder
Thank you for your feedback Mr. Snyder. We are pleased Paul was able to solve your garage door issue and provide a positive experience in the process. Please do share your experience with others.
Lyndhurst, OH
Every time I have called Precision, I have gotten service the same day. The employees have always been pleasant and informative. They are a five star service for me!
- Debra Scolnick
Thank you for your feedback and we will continue to provide the highest level of service possible.
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Strongsville, OH
Excellent customer service. Tech was honest, knowledgeable and came back a second time when his first solution did not work 100% perfectly. Now my door is fixed and tech gave me his cell phone in case any other problems return. I would recommend you guys to anyone.
- Gordon Short
Thank you for reviewing your experience with Zoran Mr. Short. Our goal is 100% customer satisfaction. Please share your experience with others.
Olmsted Township, OH
We have used Precision twice and I would give it a five star rating. Excellent service from scheduling the appointment to getting the job done.
- Vaughn Rockhold
Thank you for your feedback Mr. Buckhold. We really appreciate your continued loyally and will always provide the highest level of service possible.
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Lorain, OH
Your company works hard to earn and keep business. I read your ratings and customer comments. I add my voice to those you say you are rated five stars. Your service technician educates you as to the door hardware, what is wrong and the options. Based on the information the customer decides what should be done.
- Homer Virden
Thank you for your feedback Mr. Virden. We are glad that you appreciate true customer service. Our goal is to become a household name. When a person is having garage door issues we want them to instinctively call Precision Door to solve the problem. With customers such as you telling others about your experience that is a real possibility.
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Willoughby, OH
Anthony arrived on time, was friendly, professional and completed the repair quickly. I will use and recommend Precision Garage Door in the future. Rich Opalka
- Rich Opalka
Thank you for reviewing your experience with Anthony. We strive to provide prompt, courteous and professional service to our customers. Please do recommend us to others.
Cleveland, OH
Bill Adamini checked my old garage door and gave me a quote on a new one. He was punctual, professional and very knowledgeable. He answered all my concerns and made sure I understood everything on the quote before he left.
- suzanne dimagard
Thank you for your feedback Mrs. I hope we were able to solve your garage door issue.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Bill did a wonderful job repairing our garage doors. He was prompt, helpful and courteous.
- Marisa Lichtenstein