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Precision Garage Door of Clevelandhas received 4791 reviews, averaging 4.93 Stars:
Amherst, OH
We are truly sorry you feel that way Mr. Antolik. There are a few issues going here. First, let us address the service call. All service companies charge a service call fee for coming to a customers home, usually more than $65.00 whether work is done or not. Secondly, our springs cost $185.00 because they're higher quality of spring than our competitors and last many years longer. Also, our technicians look not only at what is broken, but also parts that are worn and will cause the door to malfunction in the future. Our goal is to "fix the door right the first time", so the homeowner doesn't have to worry about it again. Lastly, it is quite unfair to compare us to the other garage door companies in the area because they do not provide the same level of service that we do. Please, compare us to someone that has 24hr emergency service, that offer lifetime warranties and have trained technicians. I hope that over time you will come to realize that you paid a fair price for what you received.
Beachwood, OH
Ryan Freeman called ahead of time to tell us he was on his way. He worked diligently all afternoon removing the old doors and installing the new ones. He showed us the lock we could use if our garage door openers didn't work. Ryan was very courteous and cleaned up nicely when he finished. We were very pleased and wrote a review for Angie's List. After Ryan left, we remembered we had a gift certificate for $100 off the purchase of two garage doors. We got it a few weeks ago in a Valpak mailing. If there is any way to still use it, please let me know.
- Lee Haas
Thank you for your feedback Mr. Haas. We try to be very respectful of our customers time. Ryan is very pleasant and a true professional. Thank you for your business.
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Rocky River, OH
Bill Adamini called because he had an earlier cancellation...he arrived within 10 minutes of his phone call & proceeded with an inspection of the faulty door opener When it was determined that it couldn't be fixed, due to its age, he offered to replace it. He quoted me what seemed to be a fair price & had a new door opener installed within an hour. We ultimately replaced both door openers and I now have a keypad also....the work was done quickly, the cleanup efficient. I like the idea of a lifetime guarantee. I would certainly recommend this company to anyone. Thanks so much
- Connie Byrnes
Thank you for your feedback Mrs. Byrnes. Wow, That sounds like a really good experience. That is our goal, 100% customer satisfaction. Please do recommend us to others.
Cleveland, OH
Precision Door has been very responsive, sends an email confirming time of service and arrives on time. Our technician, Ryan Freeman, was efficient, personable and friendly. He installed two garage door openers, explained how to release the doors in case of power outage, showed us how to use the outside number pad to open or close the door, and how to change the bulbs in the overhead lights when necessary. Wonderful service!!! Thank you Ryan and Precision Door Service.
- Valerie Benson
Thank you for taking the time to review your experience with Precision Door and Ryan in particular Mrs. Benson. Ryan is an excellent installer and possesses a very calm demeanor. We are pleased that your experience was a good one. Our goal is 100% customer satisfaction. We thank for choosing Precision.
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Willoughby, OH
I decided to try Precision after reading all the reviews on Angie's List. I do not regret my decision. One can find less expensive companies to do this kind of work, but Precision is all about quality. And don't forget the lifetime warranty on their parts. My technician, Bill, came on time. He is professional, personable, knowledgeable, and let me know his analysis and all my options. He recommended certain things without pushing or trying to upsell. He informed me and allowed me to make a decision. In addition to the new opener (with remotes and keypads), I had a complete door refurbish done (springs, cables, rollers, etc.). In a few years when I consider a new door, I will definitely call Precision.
- Michael Dimarco
Thank you for your feedback Mr. Dimarco. This is really an awesome review. Obviously Bill did an excellent of explaining our approach to garage door repair. We have two goals. One, we want to "fix the door right the first time" and two, we want our customers to be 100% satisfied. Customer service is what separates us from our competitors. We want our customers to have a pleasant experience with Precision Door. Thank you for choosing Precision.
Rocky River, OH
The technician, Paul, gave me a courtesy call when he was 15 minutes away which was right around the time they were supposed to send someone. Paul was very good at explaining everything that needed done and was professional throughout the entire garage door repair. I would definitely recommend Precision Garage Repair to anyone.
- chad snyder
Thank you for your feedback Mr. Snyder. We are pleased Paul was able to solve your garage door issue and provide a positive experience in the process. Please do share your experience with others.
Lyndhurst, OH
Every time I have called Precision, I have gotten service the same day. The employees have always been pleasant and informative. They are a five star service for me!
- Debra Scolnick
Thank you for your feedback and we will continue to provide the highest level of service possible.
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Olmsted Township, OH
We have used Precision twice and I would give it a five star rating. Excellent service from scheduling the appointment to getting the job done.
- Vaughn Rockhold
Thank you for your feedback Mr. Buckhold. We really appreciate your continued loyally and will always provide the highest level of service possible.
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Strongsville, OH
Excellent customer service. Tech was honest, knowledgeable and came back a second time when his first solution did not work 100% perfectly. Now my door is fixed and tech gave me his cell phone in case any other problems return. I would recommend you guys to anyone.
- Gordon Short
Thank you for reviewing your experience with Zoran Mr. Short. Our goal is 100% customer satisfaction. Please share your experience with others.
Lorain, OH
Your company works hard to earn and keep business. I read your ratings and customer comments. I add my voice to those you say you are rated five stars. Your service technician educates you as to the door hardware, what is wrong and the options. Based on the information the customer decides what should be done.
- Homer Virden
Thank you for your feedback Mr. Virden. We are glad that you appreciate true customer service. Our goal is to become a household name. When a person is having garage door issues we want them to instinctively call Precision Door to solve the problem. With customers such as you telling others about your experience that is a real possibility.
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Willoughby, OH
Anthony arrived on time, was friendly, professional and completed the repair quickly. I will use and recommend Precision Garage Door in the future. Rich Opalka
- Rich Opalka
Thank you for reviewing your experience with Anthony. We strive to provide prompt, courteous and professional service to our customers. Please do recommend us to others.
Cleveland, OH
Bill Adamini checked my old garage door and gave me a quote on a new one. He was punctual, professional and very knowledgeable. He answered all my concerns and made sure I understood everything on the quote before he left.
- suzanne dimagard
Thank you for your feedback Mrs. I hope we were able to solve your garage door issue.
Lakewood, OH
&Paul is a credit to your company & an outstanding salesmem. He took time to explain everything to us .Thank you very much
- Mr and Mrs Geib
Thank you for your feedback. Paul is fast becoming one of our best technicians. He really has a very affable demeanor that grows on a person.
North Olmsted, OH
Zoran was absolutely wonderful. He did not try to pressure me. He was very personable, professional and knowledgeable. Zoran really restored my faith in mankind. I will use Precision Door in the future. Thank you very much Zoran.
- Mary Gotlibowski
I spoke to you on the phone Mrs. Gotlibowski and it was quite obvious to me that Zoran really impressed you. We really strive to provide the very best service to our customers. Thank you for choosing Precision and please share yur experience with friends and family.
Westlake, OH
Great job all around. The door looks and sounds great!
- KEVIN RYAN
Thank you for choosing Precision Door Mr. Ryan. Enjoy your new door.
South Euclid, OH
THANKS to Matt for being prompt & professional! This was my first time meeting him & it was a fantastic visit; he resolved the issue. I have been a satisfied customer for years; please keep up the GREAT service!
- Kimberly Foy
Thank you very much Mrs. Foy. for being such a loyal customer. We will continue to provide the highest level of service possible. Matty is a really good guy.
Chardon, OH
Excellent and friendly service
- Dale Fellinger
Thank you for taking time to review Precision and Bill
Chagrin Falls, OH
I was wondering why people write so many nice reviews for a garage door guy, but I have to say I was very happy with Precision so far and will need to use them again, once I decide what to do with my garage door problem. I got a friendly, prompt estimate and no pressure to "decide right now or I can't give you our good price." Instead Jason was understanding that I needed to number crunch in my own head and consult with an out of town spouse.
- Christine Weiss
Thank you taking the time to review your experience with Precision Door and Jason in particular Mrs. Weiss. This is a true testimony of the quality of service we always strive to provide to our customers. This lets us know that our technicians are representing the company how they should. Thank you for that reassurance. Please share your experience with friends and family.
Westlake, OH
Received prompt service. Technician was very professional and explained everything very thoroughly.
- Marge Robison
Thank you for your feedback Mrs. Robison. We encourage our technicians to be considerate of our customers time. It is important for us o be prompt. Thank you choosing Precision.
Painesville, OH
Anthony was very efficient, timely, courteous and knowledgeable about our repairs.
- Patrick Obrien
Thank you Mr. O'Brien for your feedback. Anthony is very conscientious about his work.
Cleveland, OH
Very pleased with the professionalism of your employee, Matt. Very knowledgeable and capable. Highly recommend him.
- Karen Kowalchik
Thank you for taking time to review your experience with Precision door and Matt in particular. Our goal is 100% customer satisfaction.
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Bedford Heights, OH
Jason arrived right at the scheduled time (around 8am). I explained I wanted the yearly inspection (lubrication,etc) and a minor problem the door was having. He lowered the tracts and releveled the door, and a couple of other minor adjustments and now the garage door is working very well. He explained everything he did. Will call again next year or anytime I have a problem.
- Errol Duronslet
Thank you for your feedback Mr. Duronslet. Please do call on us for any garage door issues you may have.
Brecksville, OH
Initially the garage door was mis-measured,but once the problem was recognized, Precision personnel did everything they could to correct it. Ryan, who installed the door was excellent and very helpful. The only thing I was surprised with was that when the final sidings were added to the door frame, they were not caulked to seal them. I will have to buy some caulking to get that piece completed.I was very pleased with the professionalism of Precision
- John Blazek
Thank you for your feedback Mr. Blazek. We apologize for any inconvenience you experienced, but are pleased we could turn a not so good experience into a good one.
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Cleveland, OH
Bill came in and replaced our broken garage door opener. He came in and recommended what was needed gave expert advise regarding what he thought we needed. He replaced and installed our garage door motor in a little over an hour then walked me through the features and warranties. He also took the time to tighten grease the hinges of the garage door. Quality job all around.
- Michael Mitro
Thank you for your feedback Mr. Mitro. We do our best to provide prompt, professional and courteous service to our customers from beginning to the end. We encourage our technicians to go the extra mile to help provide a positive experience.
Service Provided:
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Technician: Bill Adamini
Beachwood, OH
Jason Schwarz was fantastic. He was very quick, courteous, and helpful. I could not have asked for anything more from him or the company!
- Mike Conway
Thank you for reviewing your experience with Precision door and Jason. Our goal is 100% customer satisfaction.
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Olmsted Falls, OH
Zoran was courteous, knowledgeable, patient, and thorough in his work. I would recommend him as well as Precision Garage Service to anyone. Great job!
- Mitch Kozub
Thank you for taking time to review your experience with Zoran. Please call on us for any future garage door related issues.
Cleveland, OH
Could not be happier with the work done by Precision Door and my installer Jason. Not only was Jason a deligent and hard worker, he was extremely courteous and helpful. I would not hesitate in recommending this company to anyone.
- Cheryl Rye
Thank you for your feedback Mrs. Rye. We are pleased Jason was able to provide you a pleasurable experience. Please recommend us to others.
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Painesville, OH
I used Precision before on a different home and was pleased, thus used them again on my new home. Bill Adamini arrive timely and worked without breaks until he completed this repair, he is very professional. I was satisfied with the service.
- Jerry Grayson
Thank you for your feedback Mr. Grayson. We really appreciate your continued loyalty and will continue to provide the highest level of service possible. Thank you again.
Cleveland, OH
This is the 2nd time I have used your company and will co tiniest to in the future. Technician was knowledgeable and friendly, excellent communication and service.
- Leroy Updegrove
Thank you for your continued loyalty Mr. Updegrove. We will always try to provide you with a pleasurable experience.
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Cleveland, OH
Service needed: New Cables, new Wheels/Hinges, new Door Track, tuned the door opener motor. I chose PGD for their services and feedback. 24hr call anytime, open 7 days a week and even make night runs if need be, to get you to work the next morning. Jason was my technician and lived up to his reputation of showing up early (around 7:45 on an 8-11am schedule). This was excellent as it allows me to get to work in the garage sooner. He was also very friendly to my dogs as well as admiring the hot rods in the driveway and garage. He immediately went to work explaining everything to me. He made the work look easy but assured it takes years to do so. I'd recommend Jason again for any future garage door needs. Thanks PGD and thanks Jason for being prompt.
- Chris Conger
Thank you for reviewing your experience with Precision door and Jason Mr. Conger. We understand how important your time is and our goal is 100% customer satisfaction. We are pleased Jason was able to provide a positive experience for you.
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(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
I feel like I was truly taken. The spring broke, I needed it replaced. The service call price was never discussed on the phone - $65 no matter what - then they charged me $185 PER spring. Then he wanted to sell me a host of other items that would total the bill to over $800... Later in the day I learned that I was over charged considerably compared to other door companies in the area. I would never recommend to anyone. What a rip off. Go someplace else!
- MARK ANTOLIK