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Precision Garage Door of Clevelandhas received 5124 reviews, averaging 4.93 Stars:
Olmsted Township, OH
Our goal is 100% customer satisfaction. We appreciate your business Mr. Novak.
Chagrin Falls, OH
This is the third time I have used Precision and each time the service gets better. Hope I will not be calling soon, but if I do I would want Bill Adamini
- Fred Bongiovanni
Thank you for your continued loyalty Mr. Dongiovanni. We are constantly fine tuning our ability to better serve our customers. we will most certainly send Bill for any future garage door issues you may have.
Bay Village, OH
My experience was great start to finish. Really impressed with the e-mail confirmation with the name and picture of the tech coming to my house. Paul was on time and did a great job of fixing our garage door...even in the bitter cold temperature we had today. He explained my options and when the job was finished walked me through everything that was performed. Great service. Thanks Paul!!
- Gail & louis Lannum
Thank you Mrs. Lannum. The picture and bio are our way relieving some of the anxiety a homeowner may experience about having a stranger in their home. We want your experience to be a good one and our technicians understand that. Being on time, friendly, courteous and professional show respect to the homeowner.
Cleveland, OH
Evaluated problem and repaired quickly. Technicians were very courteous, professional and demonstrated great attention to detail. Communication before, during and after repair was outstanding. Precision consistently provides excellent service.
- robert armstrong
Thank you for your feedback Mr. Armstrong. Our goal is to raise the bar for all service providers. We encourage our guys to be the consummate professional. Customer service is key to to our continued growth.
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Berea, OH
Bill Adamini and his co-worker were here on time, explained the problem and my options clearly, and performed the repair efficiently. All the good things I want in a service call! Both were also very polite and friendly which was a plus. My thanks to Bill and Precision Garage Door.
- Jean Mckeon
Thank you for your feedback Mrs. McKeon. I am pleased we were able meet your expectations and solve your garage door issues. We appreciate your business.
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Cleveland, OH
I had a great experience with Precision and Anthony. He was very professional and helpful with explaining the problem with our garage door and all of the options for fixing it. I would recommend Precision to anyone.
- lindsay peck
Thank you Mrs. Peck. We want our customers to have a great experience and our technicians understand that by educating our customers we are empowering to make the best decision regarding their door. Please tell others about Precision Door.
Beachwood, OH
Prompt, Courteous, Clean, Efficient--Excellent Would definitely recommend
- Marshall Bedol
Thank you for your feedback Mr. Bedol. We always stress these characteristic to the techs because we realize how important they are to the customer.
Cleveland, OH
Very satisfied with the work and the technician. Same day service and very professional!
- Andy Gathy
Thank you for choosing Precision Door. Our goal is 100% customer satisfaction.
Cleveland, OH
My experience was very positive. Matt was professional, friendly, informative, and quick. This whole operation is very well run, and everyone I dealt with was great. I certainly spent a little more than I had originally anticipated, but I think it was worth it. I view the repairs/upgrades to the mechanics of my garage door as an investment in a critical part of my home that I use everyday. The door works great now and it is much quieter/smoother. I highly recommend Precision.
- Matt Mccracken
Thank you for your feedback Mr. McCracken. We want to improve everyday and with the team we have we will only get better. We are not the cheapest service company but we are certainly the best. The quality of our parts far exceed our competitors and our customer service is second to none. Over time you will realize your repair was not at all expensive but a very wise investment. We wish you many years of trouble-free operation.
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North Ridgeville, OH
Mr. Jovanovic is an excellent technician who is fully trained for his job and is able to explain in lay man,s terms the deterioration of our garage door operation beyond the initial door spring breakage. Our door now operates safely and smoothly as well as a new door would operate. We are convinced that it will operate properly and safely for many years. Mr. Jovanovic expressed a great attitude despite very cold weather conditions. His recommendations were professionally presented and questions properly answered in an honest way. His workmanship matched his words which is a
- Edgar Patterson
Thank you for taking time to review your experience with Precision Door. We love reading reviews like this. It is a testament to the quality of guys we are hiring. Our goal is to provide our customers an awesome experience and to fix your door right the first time.
Strongsville, OH
Matt was a very friendly and knowledgeable young man. He did a wonderful job repairing our garage door in a very professional and quick way. He explained the complete package and warranty. I will recommend your tech, and company for further business.
- Larry Ockuly
We appreciate your feedback Mr. Ockuly. Matt is a people person, he enjoys meeting new and really likes the line of work he is in. Thank you for choosing Precision
Strongsville, OH
Zoran just left and everything went very well. He was very polite and informative. He did a great job even in sub zero weather. He was out there for 2 hours. I was impressed with his work ethic. Thanks so much Zoran
- Cheryl Ardelean
Service Provided:
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Technician: Zoran Jovanovic
Lakewood, OH
Zoran Jovanovic did a great job fixing my garage door and installing the opener! He was very professional, knowledgable and made sure everything was done just right. I'd recommend his service to anyone!
- Curt Rekow
Thank you for your feedback Mr. Rekow. Zoran is an excellent representative of Precision Door. He is professional, courteous and very demanding of himself. He wants to fix the door right, as do all our technicians. Please share your experience with others.
Strongsville, OH
Bill was very professional, explained everything to my satisfaction and understanding level. Prompt, easy to talk to and thorough, when he came out today to replace our door opener. He checked all aspects of our garage door and also discovered that the wire that travels in the tracks to pull the door up and down was getting frayed / worn out, so we replaced that also - saved us from having that break next! Very pleased with his service, and he represents your company very well! Note - I'm not sure whether the new opener is the Liftmaster belt or gear drive type - it's the 3/4 horsepower better model.
- Linda Metz
We appreciate your feedback Mrs. Metz. Our goal is for each of our customers to be 100% satisfied when the job is completed. We perform a 25-point safety inspection to determine what needs to be done and explain to the homeowner his or her options, then help the customer make a decision about repairing the door. There is high pressure.
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Cleveland, OH
I have had Anthony Wise come to my house three times now and he has been wonderful every time. He is always on-time, fully knowledgeable on the product and efficient with his work. I will continue to use Precision and request Anthony each time!
- Rachel Grodin
Thank you for your feedback Mrs. Grodin. Our techs are very conscious of your time. Great customer service is our aim and it starts with being on time. Please do call on us for any future garage door needs.
Rocky River, OH
Called Precision, and was set up with an appointment faster than I believed was possible. Received confirmation email with a list of Precision employees and their photos for security. Paul was wonderful. Quickly assessed the issues, explained the problem in a way that was clear, even tho I know very little on the subject. He came up with three different solutions and helped me choose which was best for me. He was able to start work immediately. I would recommend Precision to everyone.
- Kevin Squires
We do our best to provide prompt service. The entire process of us arriving at your home, the phone calls, the pictures and background checks of our techs, is designed to relieve some of the stress and anxiety a homeowner may experience when a total stranger comes to their home. Thank for allowing us to serve you.
Westlake, OH
I had an excellent experience with Precision Overhead Garage Door Service. I had a respectful and informative technician, Zoran Jovanovic. I certainly needed new springs; but after further assessment, I needed additional work (all the original parts were showing significant wear and potential problems). It was all explained very clearly with pros and cons. The excellent part was that I did not feel pressure to have the additional work completed. Because it was not needed to be done for imminent safety, he let me make the decision without pressure. I will recommend this company.
- dianne sanker
Thank you Mrs. Sanker. We want our customers to have a good experience. We accomplish this by courteous, professional and informative. We want ot empower our customers by explaining how a garage door works and helping the homeowner choose the most feasible solution to their issue, no pressure. Our goal is 100% customer satisfaction
Twinsburg, OH
First, I was happy to see that my repair could happen on the same day. My appointment was scheduled for 3-6 timeframe and Bill actually showed up early which was even better! He did a great job with the repair as well as going over my opener to make sure it runs better. He was able to repair it even better than before I had my issue. Great job, great customer service and well worth the money!
- Jeff Staats
We appreciate your feedback Mr. Staats. We try to be very respectful of our customers time, so it is very important that we communicate with them. I have had the anguish of waiting all day for a service provider that may or may not show up. I never want our customers to experience that. Usually when we repair a garage door it works better and smoother than before. Our techs tighten and lubricate all the hinges, which makes a big difference. We go the extra mile to ensure you have a good experience.
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Cleveland, OH
pleasant people.
- Jeannie Friedman
Thank you for choosing Precision Door.
Gates Mills, OH
Bill got here ahead of schedule. He tried to get things back working with as little extra charge as possible. Unfortunately, the problem was extensive. He finished up the rebuild quickly, and cleanly, tweaked the door opener, and educated me on upkeep of the garage door. All in al, an excellent experience.
- BRENT IRWIN
Thank you for your feedback Mr. Irwin. We want to fix the door right the first time so you do not have to worry it again.
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Westlake, OH
I got the name from the yellow pages, and called because there is no extra charges for emergency calls. I was very happy with the technician you sent, I think his name was Paul. I definitely recommend your company for friends.
- Lama Salka
Thank for your feedback. We want our customers to be 100% satisfied when we are done. Please do tell others about us.
Westlake, OH
Paul was very professional and knowledgeable about our questions. He took the time to answer my questions. He also gave me suggestions for future replacements of our garage door and opener. He knew what to do and went right to work. He also was very patient with my husband. who wanted to watch and learn about what Paul was doing.
- Margo Ondrejech
Thank you Mrs. Ondrejech. Our technicians are very professional and knowledgeable about garage doors. When we are at your home, you are the most important person at that time. We go the extra mile to make sure you are completely satisfied.
Westlake, OH
Your technician, Matt, presented your company and himself in a professional, knowledgeable and courteous manner. What a pleasure doing business with your company! I'll never hesitate to recommend you to anyone needing your professional services.
- Juanita Kiley
We appreciate your feedback Mrs. Kiley. We do our best to provide our customers with a pleasant experience. We understand how important customer service is to our customers.
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Cleveland, OH
Service Man was very professional and did a very good job repairing the door.
- Jennifer & Bo Woloschyn
Thank you both for your feedback. Please share your experience with friends and family.
Avon Lake, OH
This service was again very prompt,I called late morning of 1-15-2014 and was promised a tech would be here between 2-4pm the same day. Matt Petroff arrived after 3pm and recoginized the problem at once. He then gave me three options explained them very well I made my decision and he had the necsssary repair option available ,worked instantly and explained the defective part,reason for failure He then lubricated all hinges,made sure door was balanced properly and cleaned up the debris. I was very satisfied with visit would recommend Precision Door to people and Mr Petroff in particular when calling. John F. Connor
- John Connor
Thank you for your feedback and also for your loyalty to Precision. As you already know we do our very best to provide prompt,courteous and professional service to our customers. Matt, as do all of our technicians, understand the importance of great customer service.
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Cleveland, OH
I have twice needed service recently for my property at 273 Bridgewater and your technician Matt Petroff was terrific. Prompt, capable, courteous and efficient. The second time was somewhat of an emergency and he was there ahead of schedule-getting same day service in this day and age is most appreciated. It is sad to say, in these days I very rarely find a sercie company and its people praiseworthy. I am something of a national authority on marketing and will be sure to mention your company and Matt favorably in an upcoming issue of the No BS Marketing Letter.
- Dan S. Kennedy
We really appreciate your feedback Mr. Kennedy. At Precision we understand the importance of customer service. We have two goals we want to accomplish with every customer. First, we want to "fix the door right the first time" and secondly, we want our customer to be 100% satisfied. These are just two of the things that separate us from our competitors. Matt and our entire staff are willing to go that extra mile to ensure we provide the highest level of customer service possible. We know that is what drives our business. It would be awesome for an authority such as yourself to share your experience with others. Thank you for allowing us to be of service.
Cleveland, OH
I was very impressed with the professional and courteous service technician. All work was explained to me and the work was done quickly. I would recommend precision to my family.
- William Beck
Thank you for taking time to review your experience with Precision Door Mr. Beck. Paul does an excellent job of explaining the issue and the correct solution for that problem. Please recommend Precision door to others.
Bedford Heights, OH
Zoran is always polite and informative about what is going on with my garage door. I'm thankful that he was the technician that was sent to my home. I'm always very satisfied with Zoran's work on my garage door.
- Therese Fortier
Thank you for your feedback Mrs. Fortier. Zoran, along with all of our technicians are very knowledgeable, courteous and professional. We are glad Zoran was able to solve the problem. Please tell others about Precision Door.
Cleveland, OH
I am very pleased with my experience of having your Company perform the necessary evaluation, application of what I needed to solve my problem. The problem that I had was addressed and the garage opener recommended solved my unique problem. I would highly recommend your company.
- Estus Newberry
Thank you for your feedback Mr. Newberry. We are pleased Jason was able to solve your problem. Please share your experience with others.
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Broadview Heights, OH
I was very satisfied with the service provided by Precision Door. I can easily understand why so many people rate them so highly. Zoran was outstanding.
- Jim Birk
Thank you Mr. Birk, Our goal is 100% customer satisfaction. We really appreciate customers willing to review their experience with Precision so others will know we are the best garage door service company in this area.
Z. did a great job repairing our garage door springs and rollers. He also gave us a very informative explanation of the maintenance and operation of our garage door.
- Paul Novak