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Precision Garage Door of Clevelandhas received 4779 reviews, averaging 4.93 Stars:
Cleveland, OH
Thank you for your feedback, that is really important information. We stress the importance of being considerate of our customers time. We are continually striving to improve and obviously this is an area that needs improvement. I apologize for any inconvenience we may have caused you.
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Technician: Paul Broschk
Chagrin Falls, OH
I am very pleased with the service and product provided by Precision Door Service. Our door broke a day before going on vacation and their response was excellent. We eventually purchased a new door rather than repairing our old door; we realized the door was on its last legs. Lo and behold, the new door was installed before we returned home! We are very impressed with the quality of work; everything is level, runs smooth, and new weather stripping was installed on the outside-very well done! Finally, the old door and rails were hauled away as they said they would. Nice job Precision Door, I will definitely recommend you to others should they need a garage door serviced or replaced.
- george schrlau
Thank you for taking time to review your experience with Precision and Jason. We are very happy you are pleased with the service we provided. We hope you enjoy your new garage door for many years to come. Please do share your experience with others.
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Bedford, OH
Anthony was courteous , knowledgeable and very professionally. He installed a Liftmaster garage door opener in a very timely manner and we are quite pleased.
- James Weaver
Thank you for your feedback Mr. Weaver. We hope you enjoy your new opener for many years.
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Technician: Anthony Wise
Strongsville, OH
I was very impressed with Jason's work ethic and congeniality. He installed the new Liftmaster Belt Drive Garage Door Opener rapidly. He also installed new door rollers and cleaned up the area very well. My only concern was that neither he nor I, after he left, could get my 2000 Toyota Avalon built-in remote to work. I look forward to many years of trouble free and quiet garage door operation.
- BILL BRUTON
Thank you for your feedback Mr. Bruton. Jason does an excellent job and is very thorough.
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North Olmsted, OH
I would recommend your company to others. thank you.
- Agnes Masaveg
Thank you for your feedback, we really appreciate your business.
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Technician: Bill Adamini
Berea, OH
Anthony was very courteous and knowledgeable about his job and answered all my questions politely. It was a good experience.
- Walter Dychko
Thank you for choosing Precision Door Mr Dychko. We want our customer to be 100% satisfied.
Cleveland, OH
Great,quick, professional service. Would highly recommend.
- Brenda Wendt
Thank you for taking time to review your experience with Precision and Ryan Mrs. Wendt. Please tell others about Precision Door.
Cleveland, OH
Jason was prompt and professional. Overall an outstanding Employee and representative of Precision Door. Bravo to Jason Schwarz.
- Laura Gaines
Independence, OH
bill was on time & very polite knowledgeable to help us. It's wonderful to see such good tech's.
- Donald Fugate
Thank you for taking time to review your experience with Bill. Prompt, professional and courteous service is the foundation we build our business on.
Rocky River, OH
Anthony did a great job in promptly replacing the broken spring coils in my garage door opener and lubing the hinges. He was punctual and made me feel good about Precision honoring their lifetime warranty...I paid only for the labor. I would recommend Precision to anyone who needs to have a garage door either replaced or repaired. Sincerely, Russ Molnar
- Russ Molnar
Thank you for your feedback Mr. Molnar. We stand behind our lifetime warranty. Please don't hesitate to call on us for any garage door issues.
Westlake, OH
Timely, communicative tech. Overall well done start to finish.
- Stephen Hark
Thank you for reaffirming what we know about Matt. We are pleased your experience was a good one. Enjoy your brand new garage opener. Please tell others about us.
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Cleveland, OH
Anthony took the time to explain to me all of my options for repairing my garage door. He also suggested addtional items that I will consider purchasing in the future. I was very happy that he showed me all of the items that he changed out and why it was needed. Great Job I will be sure to let my co workers and friends know about the service that I received from Anthony and how happy I was with his honesty and the quality of his work.
- John Mays
Thank you Mr. Mays. Part of our job is to educate our customers about how a garage door works so they are able to make an informed decision about the repair. We want our customers to be 100% satisfied when the job is completed. Please share your experience.
Cleveland, OH
I found about Precision Door through our membership with Angie's List. The technician, Anthony Wise, arrived early, after calling ahead to see if that was okay. He explained the company, its goals, and the issues with the garage door. I had some budgetary concerns about additional work that was recommended; but the information provided, as well as the current discount, clearly showed that I would save money in the long run. All of the work was done quickly and Anthony was professional and personable. I am very satisfied and have already recommended the company to a friend. Thank you!
- Joan Meggitt
Thank you taking to review your experience with Precision Door and Anthony Mrs. Meggitt. You made a wise decision in following Anthony's recommendation. Our goal is for you to have some peace of mind that your door will work every time you press the button. thank you for choosing Precision and for recommending to others.
North Ridgeville, OH
We were in a pinch because the garage door broke the day before we were having a graduation party. The Technician got here and finished the rebuild in time for our 2:00 party! Paul was very friendly and also knowledgeable. Thank you Paul!
- Kim Bokisa
Thank you for reviewing your experience with Paul Mrs. Bokisa. We are happy we were able to come to your rescue. We hope the party went well. Please share your experience with friends and family.
Beachwood, OH
Our technician, Bill Adamini, was superb. He installed temporary springs to replace our broken ones so that we could use our garage while waiting for our new doors. Installation was fast and clean. And our new doors look great!
- Clayton Heydorn
Thank you for your feedback Mr. Heydorn. Superb is quite a superlative, I don't believe that adjective has ever been used to describe one of our guys before. It tells us that we are getting it right. Our goals are to "fix your door right the first time and for you to be 100% satisfied. I will be sure to tell Bill. Thank you for choosing Precision and please tell others about your experience with Precision Door.
Westlake, OH
Paul did a full reconditioning of door. Rollers, cables, end plates, springs, bearings, etc. Paul was professional, nice, hard working and informative. High recommendation for Paul.
- John Solecki
Thank you for your feedback Mr. Solecki. We are pleased Paul was able to provide a good experience for you. Please share that experience with others
Painesville, OH
My garage door came off the rails of the opener mechanism. My technician Anthony was very quick and responsive, accurately diagnosing the problem and fixed it, even over the holiday weekend. When a secondary problem arose he quickly determined what the problem was and fixed that as well. The guarantee that came with the fix is great. Thanks!
- Erin Carlton
Thank you for taking time to review your experience with Precision and Anthony. We try to provide prompt and professional service to all of our customers, even on most holidays. Our goal is 100% customer satisfaction.
Cleveland, OH
Hello, Anthony Wise came and installed a new garage opener at my house on 7/1/2013 at approx 9:10. It was late but he didn't mind doing the work. He was very pleasant and explained the difference between the 2 garage door openers he had on his truck. Once I decided he went to work. He apologized because it took longer than expected. Here it was at 10:20pm and he is apologizing to me because it was taking him longer than he thought it would. I told him nothing ever goes right and I appreciated him doing this so late. When he was done he helped my roommate program her car for the remote. It took him no time at all to figure it out. It was very refreshing to have a service technician that was pleasant, happy and more than willing to go above and beyond what his job was. He is an asset to your company. I have used another company for my garage needs but have recently been very unhappy with the services they have been providing. With the pleasant experience that Anthony conveyed on behalf of your company, you have a new customer. I did not receive an assessment card but wanted to express how pleased I was with Anthony. Thanks for the copy of the invoice as well.
- Rita Seuffert
Thank you Mrs. Seuffert. Anthony reflects the spirit of our business. We put our customers first. Our goals are to "fix your door right the first time" and for you to be 100% satisfied. Sometimes we need to go the extra mile in order for that to happen. As a result of the service you received I will hope that we will become your service company of choice from now on. Thank you for allowing us to be of service to you.
Euclid, OH
I choose Precision based on the ratings from the BBB and of hearing the name probably from local home improvement shows. The spring broke and Anthony came out and suggested at the cost of the spring I probably should replace the whole door, in which, because of it's age and knowing I've had wires replaced already, snow coming in the crakes in winter, I agreed. Anthony took the time twice to show me my choices. Ryan came and installed the door to perfection. Ryan's ease and talking me though what he was doing was excellent. The door looks fantastic if I may so so myself. Oh, your web page of employees is really a nice feature, set's a sense of ease right from the start.
- Francis Bruney
Thank you for allowing us to solve your garage door issues. We are very fortunate to have such an amazing group of guys under our employ. Our business is 100% customer satisfaction and the guys really get it. Our website is designed to give our customers some peace of mind. We hope you enjoy your new garage door for many years.
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Kamm's Corner, OH
The Precision Door Service lives up to its 5 star rating in my opinion. I made my service appointment early after viewing there well designed website. Minutes later the confirmation for this appointment was confirmed by email. The service representative
- Rick Ruffner
Thank you for reviewing your experience with Precision Door. We do our best to live up to our reputation.
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Strongsville, OH
Our garage door spring and cables broke on a Saturday at 11:00 am, the day before we were hosting a family picnic. I found Precision through the internet and was able to book an appointment for later that afternoon. An email was received prior to the appointment with a picture of the technician that would be coming to our house. There was a coupon on the website that provided a free service call. Jason, a very personable and knowledgeable technician, showed up early and completed the whole job in less than an hour. And we got a lifetime warranty on the spring and cables. Precision is one first class company and helped make our weekend. I highly recommend Precision.
- Catherine Poulsen
Thank you for this awesome review Mrs. Poulsen. These are the situations that allow us to really stand apart form our competitors. Our technicians are professional, knowledgeable and courteous. We value your time. We hope your family picnic was a smashing success. Thank for choosing Precision Door and please tell others about us.
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North Ridgeville, OH
Installation was Really good and nice people to work with.
- Matt Day
Thank you for your feedback Mr. Day. We want to leave a favorable impression on our customers. Enjoy your new belt drive opener.
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Technician: Paul Broschk
Strongsville, OH
Paul is an excellent serviceman. He was very knowledgable. Work was done in a timely manner. Thank you. Russ B
- Russell Ballado
Thank you Mr. Ballado. We share your opinion about Paul, he is very affable and does an excellent job.
Parma, OH
I called Precision because you were the ones that installed the garage door almost 7 years ago. The service was excellent and Paul was very personable.
- June Smith
Thank you for your feedback and also your continued loyalty. We will continue to strive to provide the highest level of customer service possible. Please do not hesitate to call us for an of your garage door needs.
Cleveland, OH
Hello, Anthony Wise came and installed a new garage opener at my house on 7/1/2013 at approx 9:10. It was late but he didn't mind doing the work. He was very pleasant and explained the difference between the 2 garage door openers he had on his truck. Once I decided he went to work. He apologized because it took longer than expected. Here it was at 10:20pm and he is apologizing to me because it was taking him longer than he thought it would. I told him nothing ever goes right and I appreciated him doing this so late. When he was done he helped my roommate program her car for the remote. It took him no time at all to figure it out. It was very refreshing to have a service technician that was pleasant, happy and more than willing to go above and beyond what his job was. He is an asset to your company. I have used another company for my garage needs but have recently been very unhappy with the services they have been providing. With the pleasant experience that Anthony conveyed on behalf of your company, you have a new customer. I did not receive an assessment card but wanted to express how pleased I was with Anthony. Thanks for the copy of the invoice as well.
- Rita Seuffert
Thank you for your feedback Mrs. Seuffert. We want to exceed our customers expectations regarding customer service. Anthony is an excellent representative of Precision Door and we truly appreciate his contribution to our goal of providing 100% customer satisfaction. Regardless of which technician services your garage I can assure you, you will receive that same level of service that Anthony provided. Again, thank you for choosing Precision Door.
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Technician: Anthony Wise
Parma Heights, OH
Selected Precision Door primarily because of good reviews on Angie's List. Called and got an appointment for the same day and was given a time window for the service. The service technician, Matt Petroff, called ahead and gave me a more exact arrival time. Matt was on time, courteous, and professional. He told me what the problems were with my garage door and explained to me all the repair options available to me and the associated costs, from fixing the immediate problems to doing a complete rebuild of the important components of the door. Matt did a good job of fixing my garage door and now it works great.
- Jack
Thank you for your feedback Mr. Stanphill. Angie's List is an excellent referral source for us. In some cases we are able to provide same day service. Our technicians have learned to value our customers time, so we try to maintain a tight window. Matt does an exceptional job of representing our company. Thank you for allowing us to service your door.
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Cleveland, OH
Matt was very professional and took time to explain everything. I had a lot of questions and he addressed all of them. He did a great job and completed the job in a timely manner.
- Sarah Firestone
Thank you for taking time to share your experience with Precision Door and Matt. Our goal is to make sure our customers are 100% satisfied and to fix your door right the first time.
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Solon, OH
I was very pleased with the prompt, couteous and professional service I received. The quality of the hardware was much better than that originally installed on the door.
- John Myles
Thank you for your feedback Mr. Myles. We are very happy Zoran was able to provide a pleasurable experience for you. Please tell others about Precision Door.
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Technician: Zoran Jovanovic
Cleveland, OH
Excellent service on a Sunday afternoon, in an emergency situation, with my cars trapped at home. Very professional, fast and courteous service.
- Sotero Peralta
Thank you for your feedback. This is a very good sample of the work our techs do and also how our company operates. Please share your experience with others.
Solon, OH
Bill came in on time and did a good job on explaining the new product. The work was done onsite. Bill was efficient and courteous. Highly recommended.
- Yisenj Xiang
Thank you for your feedback. We appreciate your business. Please tell others about your experience.
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Technician: Bill Adamini
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Our installer, Paul, was very diligent and personable. He explained what he would do and how long it would take and he did an excellent job. Upon completion he showed us the work you done and how to operate the garage doors. Everything worked flawlessly. My only complaint was that Paul was late due to mechanical issues with his vehicle. I would've appreciated a call from the office letting me know this would be the case since I had to take time off work. When I did call the office the receptionist was unaware of the issue and, unfortunately, somewhat unconcerned about my complaint.
- Phil Juarez