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Precision Garage Door of Clevelandhas received 4816 reviews, averaging 4.93 Stars:
North Royalton, OH
Thank you for your feedback. Prompt, professional and courteous is our mission.
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Twinsburg, OH
We are very pleased with our new opener. It is so quiet and has many safety features that our old one didn't. Matt Petroff was very patient and thorough in explaining the apparatus to me. He was very professional in his work and in cleaning up when he was done. I was especially happy he had all the necessary equipment witH him even though I hadnT ordered it when I made the appointment. The young lady who took my initial call was very pleasant and accommodating. I located your company thorough the Chagrin area yellow pages and have since heard your ad on the radio. I won't hesitate to recommend you to others if asked.
- Katie Burke
We appreciate your feedback Mrs. Burke. We want our customer to have a good experience from start o finish.
Olmsted Falls, OH
Ryan was fantastic! He was a problem solver and worked to get our garage door back in order ASAP. I always expect any service technician to offer "the highest price" solution. Ryan honestly discussed all options (without pressure) with me. I was able to make the best "informed" decision for our circumstances. This company is A+.
- gerald rochford
Thank you for such an awesome review Mr. Rochford. We want to empower our customers to make wise decisions.
Product:
Cleveland, OH
garage door repair- had door and hinges lubricated.
- John Carter
Olmsted Falls, OH
I just had my garage door opener installed this week. I had a great experience with Zoran. He explained all my options without being pushy. He did a great job and very professional and efficient. My garage used to make awful noise and now it's smooth and quite. I highly recommend precision. Thank you Zoran.
- Driss Bouchakour
We are pleased Zoran was able to provide you a good experience. Please tell others about Precision Door.
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Technician: Zoran Jovanovic
Cleveland, OH
The staff were knowledgable and friendly. They quickly resolved my problem and made sure everything was tip top before they left. I am very happy with the service and would definitely recommend this company.
- Phil & kathleen Morgan
North Olmsted, OH
Paul did excellent work explaining all that needed to be done and worked quickly and thoroughly. I would gladly recommend him and your company to anyone looking for a source of quality service for their garage doors and openers. Great job! Thanks.
- Patrick Disalvatore
Thanks for your comments Disalvatore. Our technicians understand how important is to our business.
Lakewood, OH
the tech and his trainee were both very courteous & helpful. They made sure I understood what the problem was and what my options were. Betty Parker
- Betty Parker
We appreciate your feedback Mrs. Parker. We hope you enjoy your new opener.
Mentor, OH
Jim here we go again, Another great review for your team. Last time it was Bill Admaini this time it is Anthony Wise. Tony did a great job of explaining why and how my garage door was first installed by another company. He explained several options that I could take to get my failing circuit board to work on a 13 year old motor. The right decision, even though my wallet is screaming, was to get a new opener unit and drive belt. Fast, professional and he made sure I had a key entry along with two remotes. Fantastic expeditious work. I have several chores today and I now have time to do them. Brandon (trainee, I think) and Tony jumped in there and got the job done. I can tell that Brandon is astute and willing to go the extra mile. Tony is on top of his game. Good bunch of guys at your company. And now I've met three of them. Good luck over the years to come. Thanks, Tim
- Tim Detling
Thank you for your feedback Mr. Detling. We appreciate your continued loyalty and will continue to provide the level of service that you have come to expect.
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Technician: Anthony Wise
Westlake, OH
Bill nad Marcus did a great job. Bill explained all the repairs and recommended the rebuild service package. Took pride in his work and made sure Marcus was learning how to properly diagnose and repair the problem. Bill obviously takes pride in his work.
- Jim & pat Augustyn
Thank you for your feedback Augustyn.
Westlake, OH
I heard an ad on AM radio. Looked up local number in the yellow pages. Had a broken spring on the door replaced. Elected to purchase the rebuild deal. Technician did a great job explaining the repairs. Completed the work quickly and efficiently.
- Jim & pat Augustyn
Westlake, OH
First, I was glad with Saturday service. Ryan Freeman called ahead,and stopped over when he said he would. He answered all of my questions and was very helpful. I will definitely keep Technician Ryan Freeman and Precision Door at the top of my list for any future Garage door service needs! I have already put in a good word about your company to my family. Thanks Again!
- Tom Gosky
Thank you for taking time to review your experience with Precision and Ryan. We do our best to provide prompt, courteous and professional service to our customers. Thank you for choosing Precision.
Avon Lake, OH
Paul Broschk was a fantastic technician and was extremely friendly and knowledgable. He explained everything in detail and was more than willing to answer any question I had with complete honesty! I would highly recommend Precision Door Service, and am very confident in the work that was performed. Thank you for your prompt service and quality work!
- Jeff Cochran
Thank your for your feedback Mr. Cochran. Our goals are fixing your door right time and 100% customer satisfaction. It seems Paul achieved them. Please share your experience with others.
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Cleveland, OH
Excellent, professional service. Thank you.
- John McComb
Thank for your comments. We really appreciate your business.
Cleveland, OH
Paul analyzed the problem quickly and explained the options. He was patient and it was easy to talk with him. An excellent technician.
- Kenneth Gordon
Thank you for taking time to review your experience with Paul and Precision. Our customer really appreciate Paul's openness. Enjoy your brand new opener.
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Technician: Paul Broschk
Bedford Heights, OH
I'm extremely satisfied with the quality of parts used to fix my door and the service that was provided by Precision Door. The technition, Z, was helpful, kind, and educated me thoroughly about my garage door. My garage door works better now than it ever has worked. I will recommend Precicion Door to anyone who needs their garage door serviced. 100% satisfied!
- Therese Fortier
Wonderful!!! 100% customer satisfaction is our goal. We want to exceed our customers expectations. Thank you for choosing Precision Mrs. Fortier.
Cleveland, OH
Paul was great, within 2 hours he made a great suggestion for our issue and resolved quickly and professionally. Will recommend him and the company.
- Stacey Zur
Thank you for sharing your experience. We are pleased we were able to solve your garage door issues. Paul is exceptional and by all means tell others about Paul and Precision.
Mentor, OH
Jason was very knowledgeable & courteous. I will ask for him in the future.
- MARLENE GUZAUSKAS
We are pleased Jason was able to provide a good experience for you. Thank you for your feedback.
Avon Lake, OH
I chose Precision (whom I did not know) out of the yellow pages because you were close and the garage door was broken. But in the future, I'll choose you for the great service. You worked me in on short notice, the woman on the phone was wonderful, the tech (Bill Adamini) was prompt, quick to do the work, had a sense of humor about my mistake that led to the problem, was thorough and did a really good job promoting you company and services. Great customer focus!
- Lynne Woodman
Thank you for this awesome review. We want to provide a memorable experience for our customers, starting with the initial phone call all the way until the technicians pulls out of the driveway.
Kirtland, OH
Precision has serviced us with excellent workmanship and honest follow-up on their lifetime warranty. My original service with Precision was in 2007 and had cables go bad three times since then (this is 2013. Precision has stood behind their warranty and replaced the cables with no charge. The service technicians have always been professional and right on the mark with the repair. My last call was not cable related and the technician Matt Petroff honed in on the problem immediately. He is a very professional person with a compassion for his work. I will ask for him in the future if needed. Also I will not hesitate to recommend Precision to my friends if and when they are in need of Precision's service.
- Audrey Kimble
First, We thank you for your feedback Mrs. Kimble and secondly we appreciate your continued loyalty to Precision. You are a valued customer and we will continue to honor our warranty. That is benefit of rebuilding your door. We take the worry out of it and replace that with peace of mind. Please share experience with others.
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North Olmsted, OH
Paul came to check out my broken spring and noted that my door was damaged as well, and advised that I replace the door rather than just the spring. As this was really my only place to keep a car, Paul also went out of his way to make sure he could get the door installed the next day! Paul did a great job in my tiny little garage, making sure the door hung level and was attached to studs, unlike my old door. Thank you for taking care of me!
- Lee Hawkins
Thank you for your feedback. We try to offer the best possible solution to each customers issue. In your case Paul realized a new door was in order to ensure your safety. You made a very wise decision to replace the door. We wish you many years of trouble-free use. Please tell others about your experience.
Strongsville, OH
The service man was very helpful and explained everything to me. I was very pleased with his work . I would recommend this service to everyone.
- Donald Miller
Thank you for your feedback Mr. Miller. Zoran does an excellent job and we re glad to have him at Precision. Please do tell others about us.
Cleveland, OH
Anthony was on time, helpful, and pleasant to work with. My dog liked him, too.
- Maryanne Lasch
We really appreciate your feedback Mrs. Lasch. We encourage our technicians to arrive at the appointed time in a positive frame of mind. The fact that our dog liked Anthony means he knew Anthony was a good person and not a threat to his master.
Product:
Cleveland, OH
We chose Precision due to highest Angie's List Ratings. Called because garage door would not open. Technician arrived promptly, fixed issue and installed new opener. Work was efficient and professional.
- Michael Franceschini
Thank you for your feedback Mr. Franceschini. Angie's List is a great referral source for us. We are pleased your experience was a good one.
Bay Village, OH
We were impressed from the beginning at the email we received confirming our appointment with Precision and the name and picture of the technician. This is a very professional and nice service. We received a call before arrival of the technician and he was very thorough in his explanation of our problem. He was efficient, pleasant, and knowledgeable. We will definitely recommend you.
- Robert Morsfield
Thank you Mr. Morsfield. We want our customers to have a memorable experience. Please recommend to others.
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Kirtland, OH
Prompt service and stand by their warranty. Technicians have been well trained and polite. Original installation - 5 star Follow up over a period of several years for cable problems resulted in prompt service and service was covered by their original warranty.
- Audrey Kimble
Thank you your comments Mrs. Kimble. We do our best to provide prompt, professional service to our customers. When a warranty issue arises we stand behind our guarantee. Please share your experience with others.
Cleveland, OH
This was a follow-up call to replace the seals. Anthony showed up right on time and just like Ryan who service the door four days earlier the professionalism was outstanding. Anthony explained everything he intended to do so we understood before the actual work was done. I would certainly recommend Precision Door Service to anyone.
- William Beckenbach
Thank you for taking time to review your experience with Anthony Mr. Beckenbach. Our goals and "fixing your door right the first time and for our customers to be 100% satisfied when we are done. Thank you for choosing Precision.
Cleveland, OH
Matt was very responsive to my needs of what needed to be done.He took time to fix the problem & was very courteous.He also took the time to explain to me about a potential problem which could have been very serious.that is replacing the door rollers.He said the could break at any time since the garage was 16 years old.I had the work done on his advise and was pleased at the very quick time to do the repair.Overall I was very happy with the whole experience with Precision.
- David Nathanson
Thank you for your feedback Mr. Nathanson. We want to provide our customers with professional and courteous service. We are pleased your experience was a good.
Product:
Cleveland, OH
Bill was very professional. His explanation of what was needed was very clear and concise. Would request him again if needed. Because of Bill, I will definitely use your company again.
- Barbara Stergis
Cleveland, OH
I was extremely pleased with Precision, from my first call to the company all the way to my good bye from Matt it was all very professional and courteous. Mat was excellent-very knowledgeable and pleasant. A real asset to Precision.
- Lucia Jezior
We do our to provide our customers with a pleasant experience from start to finish
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(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Jason arrived right on time, explained everything that he was doing, walked me through possible choices, and cleaned up completely. The door works beautifully with new springs and a rebuild. I'd be happy to recommend them.
- KATHY/GEORGE AHRENS