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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cleveland
has received 5043 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zoran showed up at least a half hour early. He took the time to assess the damage and told me about the price and was very understanding when the amount was more than I expected. He went back to get the parts and estimated it would take about 3 hours to fix. It didn

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Kalmeyer. We understand the inconvenience of a broken garage door, so try to respond to each as quick as possible. Over time you will see the value of what we offer. We want you to have some peace of mind regarding your garage door.

Zoran Jovanovic Service Provided:
Garage Door Repair

Product:
Springs

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision certainly met and exceeded my expectations! My service technician Bill was terrific - friendly, knowledgeable and professional. I could not have asked for a better experience. Bill quickly diagnosed the problem and after giving me several repair/replacement options, he replaced the worn gear in the overhead motor. After taking such good care of me Bill left to assist a neighbor of mine. A few days later my door needed adjustment - it was stopping a few inches above the floor. Bill was extremely speedy in returning and making the necessary adjustment. What service! I will not hesitate to contact Precision Door for future door issues. Thank you, so much.

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A Response from: Jeffery Ware

Thanks for taking to review your experience with Precision Door and Bill in particular. We want to provide the best service possible to our customers. We should always be prompt, professional and courteous. It all starts with the quality of guys we hire, Fortunately, we have learned through trial and error, some of qualities that allows a guy to be an ambassador of Precision. Our goal is complete customer satisfaction.

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul was very good. He has been here a few times to repair our garage door and he is always very professional. We have been very satisfied with your company. We will surely contact you for any other garage door needs.

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A Response from: Jeffery Ware

Our goal is 100% customer satisfaction Mrs. Ondrejech.

Paul Broschk Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had used them before very professional and work will fast I would highly recommend

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A Response from: Jeffery Ware

Thank you Mr. Cook for being a loyal customer

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very fast, courteous, and efficient service.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Door.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony Wise arrived promptly and was very helpful. He explained in detail the quote for work that would need to be preformed in order to get my garage in excellent operating condition. Detail was emailed to me promptly so that I can review at my leisure and schedule my service appointment when ready. Anthony thanks so much for making garage repair/ service experience as easy as possible!

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A Response from: Jeffery Ware

Thank you Mrs. Flint. We have learned from experience that if empower a homeowner through explanation of how a garage door works that homeowner can make a wise decision regarding the door. If we do a good job of that the whole is simple. We want to make your safe.

Anthony Wise Service Provided:
Garage Door Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony is very professional and friendly. Thanks for the prompt service to fix my garage door issue.

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A Response from: Jeffery Ware

Thank you Mrs. Liu. Prompt, professional and expert service is what we are about.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Schedule an appointment to repair a garage door. Anthony assessed the situation, attempted a repair and then indicated that any repair he made would be a short term fix, at best. He recommended replacing the garage doors, provided a quote and placed the order.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Connell. We always want to do what is in the best interest of our customers.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the third time I have used Precision and each time the service gets better. Hope I will not be calling soon, but if I do I would want Bill Adamini

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A Response from: Jeffery Ware

Thank you for your continued loyalty Mr. Dongiovanni. We are constantly fine tuning our ability to better serve our customers. we will most certainly send Bill for any future garage door issues you may have.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Z. did a great job repairing our garage door springs and rollers. He also gave us a very informative explanation of the maintenance and operation of our garage door.

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A Response from: Jeffery Ware

Our goal is 100% customer satisfaction. We appreciate your business Mr. Novak.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am so glad we had Precision fix my garage door. The cables, the rollers, the springs all had to be replaced. Some additional work had to be done as well. The door was in very poor shape before Zoran worked on it. Zoran, the service technician was great. He was very efficient, professional and polite. He did a really good job and I am very grateful. I would highly recommend Precision to anyone who needs work done on a garage door. I am very pleased. On a scale of one to five(five being the highest) they get a six.

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A Response from: Jeffery Ware

Thank you for this awesome. Our goals are to fix the door right the first time and for our customers to be 100% satisfied. Obviously Zorn accomplished both. Thank you choosing Precision Door.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience was great start to finish. Really impressed with the e-mail confirmation with the name and picture of the tech coming to my house. Paul was on time and did a great job of fixing our garage door...even in the bitter cold temperature we had today. He explained my options and when the job was finished walked me through everything that was performed. Great service. Thanks Paul!!

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A Response from: Jeffery Ware

Thank you Mrs. Lannum. The picture and bio are our way relieving some of the anxiety a homeowner may experience about having a stranger in their home. We want your experience to be a good one and our technicians understand that. Being on time, friendly, courteous and professional show respect to the homeowner.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill Adamini and his co-worker were here on time, explained the problem and my options clearly, and performed the repair efficiently. All the good things I want in a service call! Both were also very polite and friendly which was a plus. My thanks to Bill and Precision Garage Door.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. McKeon. I am pleased we were able meet your expectations and solve your garage door issues. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Evaluated problem and repaired quickly. Technicians were very courteous, professional and demonstrated great attention to detail. Communication before, during and after repair was outstanding. Precision consistently provides excellent service.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Armstrong. Our goal is to raise the bar for all service providers. We encourage our guys to be the consummate professional. Customer service is key to to our continued growth.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with Precision and Anthony. He was very professional and helpful with explaining the problem with our garage door and all of the options for fixing it. I would recommend Precision to anyone.

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A Response from: Jeffery Ware

Thank you Mrs. Peck. We want our customers to have a great experience and our technicians understand that by educating our customers we are empowering to make the best decision regarding their door. Please tell others about Precision Door.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, Courteous, Clean, Efficient--Excellent Would definitely recommend

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Bedol. We always stress these characteristic to the techs because we realize how important they are to the customer.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experience was very positive. Matt was professional, friendly, informative, and quick. This whole operation is very well run, and everyone I dealt with was great. I certainly spent a little more than I had originally anticipated, but I think it was worth it. I view the repairs/upgrades to the mechanics of my garage door as an investment in a critical part of my home that I use everyday. The door works great now and it is much quieter/smoother. I highly recommend Precision.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. McCracken. We want to improve everyday and with the team we have we will only get better. We are not the cheapest service company but we are certainly the best. The quality of our parts far exceed our competitors and our customer service is second to none. Over time you will realize your repair was not at all expensive but a very wise investment. We wish you many years of trouble-free operation.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Jovanovic is an excellent technician who is fully trained for his job and is able to explain in lay man,s terms the deterioration of our garage door operation beyond the initial door spring breakage. Our door now operates safely and smoothly as well as a new door would operate. We are convinced that it will operate properly and safely for many years. Mr. Jovanovic expressed a great attitude despite very cold weather conditions. His recommendations were professionally presented and questions properly answered in an honest way. His workmanship matched his words which is a

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Door. We love reading reviews like this. It is a testament to the quality of guys we are hiring. Our goal is to provide our customers an awesome experience and to fix your door right the first time.

Zoran Jovanovic Service Provided:
Garage Door Repair

Product:
Springs

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with the work and the technician. Same day service and very professional!

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A Response from: Jeffery Ware

Thank you for choosing Precision Door. Our goal is 100% customer satisfaction.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zoran Jovanovic did a great job fixing my garage door and installing the opener! He was very professional, knowledgable and made sure everything was done just right. I'd recommend his service to anyone!

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Rekow. Zoran is an excellent representative of Precision Door. He is professional, courteous and very demanding of himself. He wants to fix the door right, as do all our technicians. Please share your experience with others.

Zoran Jovanovic Service Provided:
Garage Door Repair

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was a very friendly and knowledgeable young man. He did a wonderful job repairing our garage door in a very professional and quick way. He explained the complete package and warranty. I will recommend your tech, and company for further business.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Ockuly. Matt is a people person, he enjoys meeting new and really likes the line of work he is in. Thank you for choosing Precision

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zoran just left and everything went very well. He was very polite and informative. He did a great job even in sub zero weather. He was out there for 2 hours. I was impressed with his work ethic. Thanks so much Zoran

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Zoran Jovanovic Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have had Anthony Wise come to my house three times now and he has been wonderful every time. He is always on-time, fully knowledgeable on the product and efficient with his work. I will continue to use Precision and request Anthony each time!

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Grodin. Our techs are very conscious of your time. Great customer service is our aim and it starts with being on time. Please do call on us for any future garage door needs.

Anthony Wise Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called Precision, and was set up with an appointment faster than I believed was possible. Received confirmation email with a list of Precision employees and their photos for security. Paul was wonderful. Quickly assessed the issues, explained the problem in a way that was clear, even tho I know very little on the subject. He came up with three different solutions and helped me choose which was best for me. He was able to start work immediately. I would recommend Precision to everyone.

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A Response from: Jeffery Ware

We do our best to provide prompt service. The entire process of us arriving at your home, the phone calls, the pictures and background checks of our techs, is designed to relieve some of the stress and anxiety a homeowner may experience when a total stranger comes to their home. Thank for allowing us to serve you.

Paul Broschk Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill was very professional, explained everything to my satisfaction and understanding level. Prompt, easy to talk to and thorough, when he came out today to replace our door opener. He checked all aspects of our garage door and also discovered that the wire that travels in the tracks to pull the door up and down was getting frayed / worn out, so we replaced that also - saved us from having that break next! Very pleased with his service, and he represents your company very well! Note - I'm not sure whether the new opener is the Liftmaster belt or gear drive type - it's the 3/4 horsepower better model.

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A Response from: Jeffery Ware

We appreciate your feedback Mrs. Metz. Our goal is for each of our customers to be 100% satisfied when the job is completed. We perform a 25-point safety inspection to determine what needs to be done and explain to the homeowner his or her options, then help the customer make a decision about repairing the door. There is high pressure.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an excellent experience with Precision Overhead Garage Door Service. I had a respectful and informative technician, Zoran Jovanovic. I certainly needed new springs; but after further assessment, I needed additional work (all the original parts were showing significant wear and potential problems). It was all explained very clearly with pros and cons. The excellent part was that I did not feel pressure to have the additional work completed. Because it was not needed to be done for imminent safety, he let me make the decision without pressure. I will recommend this company.

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A Response from: Jeffery Ware

Thank you Mrs. Sanker. We want our customers to have a good experience. We accomplish this by courteous, professional and informative. We want ot empower our customers by explaining how a garage door works and helping the homeowner choose the most feasible solution to their issue, no pressure. Our goal is 100% customer satisfaction

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

First, I was happy to see that my repair could happen on the same day. My appointment was scheduled for 3-6 timeframe and Bill actually showed up early which was even better! He did a great job with the repair as well as going over my opener to make sure it runs better. He was able to repair it even better than before I had my issue. Great job, great customer service and well worth the money!

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Staats. We try to be very respectful of our customers time, so it is very important that we communicate with them. I have had the anguish of waiting all day for a service provider that may or may not show up. I never want our customers to experience that. Usually when we repair a garage door it works better and smoother than before. Our techs tighten and lubricate all the hinges, which makes a big difference. We go the extra mile to ensure you have a good experience.

Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

pleasant people.

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A Response from: Jeffery Ware

Thank you for choosing Precision Door.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill got here ahead of schedule. He tried to get things back working with as little extra charge as possible. Unfortunately, the problem was extensive. He finished up the rebuild quickly, and cleanly, tweaked the door opener, and educated me on upkeep of the garage door. All in al, an excellent experience.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Irwin. We want to fix the door right the first time so you do not have to worry it again.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I got the name from the yellow pages, and called because there is no extra charges for emergency calls. I was very happy with the technician you sent, I think his name was Paul. I definitely recommend your company for friends.

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A Response from: Jeffery Ware

Thank for your feedback. We want our customers to be 100% satisfied when we are done. Please do tell others about us.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
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Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125