Read what people are saying
about Precision Garage Door

Prompt response to service call and quickly provided list of identified issues and options to correct them. I decided to purchase a new garage door. Precision replaced my broken springs and replaced a missing bearing to get my existing door working until the new one is installed. All completed in under 2 hours.

- Steve Tutor

Thank you for your feedback Mr. Tudor. We go the extra mile to ensure we provide a good experience for our customers.

Fantastic!

- Sara Smith

We appreciate you business Mrs. Smith. Do not hesitate to call on us for any future garage door needs.

i was impressed with the reviews that I read on-line. The repair person, Jason, was very polite and accommodating BUT I had agreed to a new door opener and while Jason was getting ready to do the job I called my brother and he said to stop installation as he told me earlier that it was a "coupler" that needed replacement. So Jason left, my brother went to a Genie store in Burton, bought the coupler for $ 5.00 and the door opener is fixed. As a single woman with no knowledge of door openers, I would have spent in excess of $500.00 but I had someone I could ask. It certainly made me wonder if the fact that I am a woman influenced Jason's decision to suggest a new opener. In fairness to Jason, he did say he would look at the opener in more detail but, of course, then I would have to pay for that service and possibly a new opener in the end. How would a female in your family handle this situation??? was a woman

- Gladys Gabor

Zoran Jovanovic serviced our garage today 3/19/14. He was on time, very professional, knowledgeable, and courteous. I would recommend your service anytime and certainly Mr. Jovanovic! Thank you.

- MARYKAY TORNATORE

Thank you for your feedback Mrs. Tornatore. Please do recommend us to others.

There is nothing worse than feeling trapped in your own home. My garage door spring broke and I was unable to get my cars out. Thanks to your technician, Zoran, my problem was fixed in no time. Zoran was excellent in explaining what went wrong and very efficient in getting the job done. Precision is lucky to have him as an employee.

- Michele Leahy

From time to time we get the chance to be heroes. Zoran's chance occurred and he was able to serve you. There is no better feeling.

This was a great experience. My husband got so frustrated with our old garage door opener panel that he ripped it off the wall. When I bought a new one to replace it, he couldnâ??t get it programed. I call late in the day on a Monday. They came early the next morning and had it programed in 15 minutes! Better yet, all the other remotes still worked!

- Joan Musumeci

Thank you Mrs. Musumeci, our goal is to provide a great experience to our customers.

Paul was very professional in his performance of the job. We will recommend him to our family, friends and neighbors !!! We will also call Precision for all further needs. Thank you !!

- Gladys Fulkerson

Thank you for your feedback Mrs. Fulkerson.

Your technician was fantastic. He explained everything and answered questions I had. Also he was done very quickly and went over everything from the warranty to how to operate it. I have another home and would use your company again. Thank you

- Sabrina Fruscella

Thank you Mrs. Fruscella for allowing us to service your garage door. Anthony is very good at explaining to our customers how the door works. Please don't hesitate to call on Precision.

Came across precision door on the web called them up on a Saturday was surprised to find they work the weekend. The next day Sunday Matt Petroff came out right on time explained in detail about my garage door parts operations had learned had a few very worn parts so had replaced and had a liftmaster opener installed garage door is like brand new with minimum cost. Matt did a great job with install and cleanup.

- John Bartow

We appreciate your feedback Mr. Bartow. Yes, we provide service 7 days a week at no extra charge. We try to educate our customers so thatcustomer can make a well-informed decision about the repair.

Al was GREAT! on time, fast, explained everything completely. Its nice to know there are still companies out there that are honest, reliable and service oriented. We will spread the word around. Thanks again!

- Brian Horning

Our goal is 100% customer satisfaction and fixing your door right.

Z was very good,did a nice job and answered all my questions. Good rep. for Precision Door.

- Allan Malvicino

Thank you for taking time to review your experience with Precision Door.

great fast friendly service (I think it was Al Fleming)

- Audrey Florrest

We provide prompt professional service.

Very professional, Thank you, I was very impressed. I would recommend your company highly...

- Reggie Williams

Thank you for your feedback Mr. Williams. We are pleased Zoran made a favorable impression, e is a true professional. Please tell others bout Precision.

Thank you precision garage door, for sending a service technician such as Bill Adamini, a young man very intellegent,knowlegable and friendly knowing his job and just what to do to fix the the garage door. Bill is very exceptional. Seem to be Godly sent and on time. Yes I would recommend Precision to friends and others. Thanks and may God Bless You and the Company.

- Clara Longmire

Thank you for your feedback Mrs. Longmire. Our staff is the very best in the area. Our technicians are friendly, knowledgeable and Prompt

Zoran did an excellent job. thank you. this was an expensive project for us but I believe it will be worth it in the long run

- Ken Fox

Thank you for your feedback Mr. Fox. Most people take their garage door for granted and experience has shown the door breaks at the most inopportune time. What we offer is peace of mind.

Matt (the service guru) was fantastic and the experience of working with the staff I dealt with was excellent. No hard sell and great communication. My garage needs more work and I will surely be calling on Precision.

- Kris & lauren Nicoloff

We are pleased your experience was a good one and do not hesitate to call Precision Door for any future garage door needs.

Done very well...was on time when Zoran call before coming over.

- Donna Lu

We really appreciate your business Mrs. Lu. we are pleased Zoran was able to solve your issue.

Thank you for our beautiful new garage door. Ryan did a fantastic job installing it. He worked very quickly. The weather was very cold, but he did his job extremely well. Thanks again for all your help over the last few months.

- Margo Ondrejech

Thank you for your feedback Ms. Ondrejech. It is always good to hear from a satisfied customer.

Anthony Wise arrived promptly at my home and explained and demonstrated what was causing problems with my opener. Since he felt it is was at least 30 years old I had the Lift Master premium Series opener installed. He did a nice job installing, also explaining the opener and cleaning up all the mess. He was pleasant and efficient and hopefully I will have this garage door opener a long time! Also appreciate the prompt service after placing the call and not being told that you were too busy like the first company I called.

- Dee Beacham

In most cases we are able to provide same day service and if not, we are able to arrive first thing the following morning. Our technicians are prompt, courteous and professional. We are pleased your experience was a good one.

Service was prompt as always. So glad that I chose this company over 10 years ago. Have always been treated with courtesy no matter how minor the problem was. Everyone still marvels at how super quiet my garage door sounds opening & closing.

- LAURA CRAVENS

First, let me commend you for being a loyal customer. No matter which technician comes to your home we can guarantee you will always be treated with the same courtesy you have become accustomed to from Precision Door.

Google comes through again! My garage door failed me on the second coldest night of 2014. Precision answered their phone promptly with a live person no less! I was considered an emergency because my car was stuck inside. They arrived within the hour and Al was done and gone within 45 minutes. Considering the original unit was 15 years old, the replacement (cost and warranty) were well worth it. Excellent.

- Kim Hollett

You will always talk to live representative when call Precision. We provide prompt professional service regardless of weather conditions. We are pleased you chose our lifetime warranty package which we stand behind %100.

New garage door openers and door repair. Technician Jason was a #5.

- Rita Siwik

Thank you choosing Precision Door Mrs. Siwik. We try to provide a good experience for our customers.

Our current garage door opener was 20+ years old and chose to fail today Monday March 3, 2014 as I was leaving for work. It closed down to about 2 feet from the ground and would not move up or down. I could not get the pull chain release to work so I could close it the rest of the way. I selected Precision based on their A rating on Angie's List and their proximity to my home. I was pleasantly surprised to get a same day service call appointment between 2 and 5. I got a call back that based on the technician having a call in Brecksville at noon my call was moved up to 1:00. Even better, Bill called me at 12:10 and asked if he could arrive earlier, which was fine because I work in Brecksville. Bill was at the house when I arrived and proceeded to diagnose the problem. The large gear that moves the chain to lift the door was stripped. Bad news the opener was so old that it did not have the safety sensor that is required by code and he was prohibited from repairing the gear. We had to get a new opener. Bill showed me the models available with the full installation price including tax. I selected the base model LiftMaster .5 hp belt drive and Bill got to work installing it. He was finished just before 2:00 PM so I missed minimal time from work. He was very professional and courteous. Bill even set up the HomeLink transmitter in my car before he left. Overall this was a very good experience.

- Lucia Janoch

Thank you for your feedback Mrs. Janoch. Angies List is an excellent referral source for us. We do our best to make the service a pleasant experience for our customers. Our technicians are very respectful of your time.

One word for Bill and your company...professional! Could not be happier with Bill and the work he performed. Very friendly and courteous. It felt like a buddy of mine was helping me out of a jam! Great web site...look no further than Precision.

- Aaron and christina Keim

Thank you Mr. Keim. If we had to chose one to describe how we do business, professional would be that word. With technicians like Bill and our team of guys we will continue to provide the highest level of customer service possible.

The first thing I liked about your company was being able to speak to a live person rather than the "leave a message and someone will call you back" option 5 on a phone menu. Zoran did a complete inspection of my door and opener and made sure I understood what was OK, needed repair, or replacing. He was very personable, arrived in the scheduled time interval, called shortly prior to arrival time and quickly had my door operational. Your commitment to customer service and actually providing that service was greatly appreciated.

- Dennis Wert, Westlake

We appreciate your feedback Mr. Wert. All of the above mentioned are what separate us from other garage door service companies. We want to provide prompt, professional and courteous service to our customers.

Thank you Precision Door. Your technician Anthony Wise provided exceptional service. He diagnosed and solved my problem in an efficient, courteous, and professional mannner. Based on the service I received I would highly recommend Precision Door. Thank you!

- Bernadette & Herb Burmeister

We appreciate you feedback Mr.& Mrs. Burmeister. We do our best to provide the highest level of customer service possible. Please tell others aboutPrecision Door.

I will recommend Precision to anyone who needs this kind of service. I could not be more satisfied. Ryan Freeman is a valuable asset to your company. Thank You.

- Nora Zimmerman

Indeed he is Mrs. Zimmerman. We think very highly of Ryan and glad he is part of our team.

Great service - came quickly to fix door stuck open... Thank You!

- Karen Shulin

Thanks for allowing us the opportunity to service your door Mrs. Schulin.

Explained the problem, 13 yr. old door opener, the winter has not been kind. Trolley, motor and rails getting very tired. Matt explained the problem and we decided to replace rather than worry whether it would open this time. He was very knowledgeable, efficient, friendly and did a great job overall.

- Jim Gillan

We appreciate your feedback Mr. Gillian. Matt does a very good job explaining the problem and having a solution. We take care of our customers.

Very professional, prompt. They called beforehand and left when they said they would. Repairman was courteous and professional. I would use them again, unlike the company I used before who installed a garage door opener on a garage door that soon fell apart because of lack of support.

- John Loney

Thank you for your feedback Mr. Loney. At Precision we take pride in doing what's best for our customers including being very respectful of their time. Please tell others about us.