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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cleveland
has received 4779 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was very friendly, came before he was scheduled and finished faster than expected. excellent service

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A Response from: Jeffery Ware

Thank you for your feedback. We do our very best to provide prompt, professional service to our customers.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I HAVE USED RECISION FOR NINE YEARS and they aLWAYS provide EXCELLENT SERVICE. bILL was oN TIME, COURTEOUS, AND KNOWS WHat he's doing.

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A Response from: Jeffery Ware

Thank you for your continued loyalty Mrs. Praznik. Our goal is to provide our customers with the highest level of service possible.

Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jason was an excellent technician. He came when he was scheduled. He took his time and really put a lot of effort into trying to discover our remote garage opener issues that have caused us repeated problems. He clearly explained what the problem was and gave us the best possible options to solve the issue. He was pleasant to deal with and I felt he had cared about giving us our best options without putting pressure on us to act immediately. I definitely would call him back for further service.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Door and Jason Mrs. Scolnick. We try to offer the best solution for each customer's specific need. Please call us for any future garage door needs.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill was a great worker. He did a very quick and very efficient job. He was a pleasure to talk to.

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A Response from: Jeffery Ware

We really appreciate your business and you will always receive the highest level of customer service possible.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service; Anthony was very pleasant and knowledgeable.

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A Response from: Jeffery Ware

Thank you Mrs. Poth. Customer satisfaction is our goal.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was totally satisfied with the service and the outcome.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Akins. We strive for 100% customer satisfaction.

Paul Broschk Service Provided:
Garage Door Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was prompt, and efficient. He explained our options before installing a new garage door opener. He obviously is skilled at his work. When he was done, he left the garage cleaner than it was before he came. He took the time to explain our new opener to me! Service was excellent.

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A Response from: Jeffery Ware

We are quite pleased Matt provided a good experience for you. We want our customers to have a memorable experience from the start to the finish. We go that extra mile to ensure 100% customer satisfaction. Thank you for choosing Precision Door.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I cannot say enough about your technician Matt Petroff. He was informative and extremely friendly. He pointed out the options to fix my door and let me decide what to do. He explained the choices I had in detail. Because of his expertise, I purchase a garage door opener. He did a beautiful job much more than I expected. He was efficient and extremely well trained in his profession. I have recommended him to my friends who need garage door repairs. I would never even consider another company because no one could come close to his workmanship. He is a definite asset to your company.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Burgess. Matt is very good at explaining the different options to repair a garage door. Your statement that you would never even consider another garage door company because of Matt's workmanship is awesome. We agree that he is an asset and because of feels the his positive demeanor a pleasure to work with. Thank you for the referral of your friend, we hope she feels the same as you do.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was thoroughly satisfied with Jason Schwarz. He was prompt, even early. He took time to explain why our garage door was not functioning correctly. He patiently explained how to make sure the mechanism would operate at peak efficiency in the future.

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A Response from: Jeffery Ware

Thank you taking time to review your experience with Precision Door and Jason. We take customer satisfaction very seriously and try to instill that belief in our technicians. Fortunately, Jason gets it. Thank you choosing Precision Mr. Tarter.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician was very professional and informative. explained everything he was installing. Very neat and cleaned up the job site. Would recommend him highly.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Martin. We want our customers to have a memorable experience.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Where do I start, your web page provided me with all I needed to know about the different garage door motors, how the whole garage system works. When Paul Broschk arrived at my home I already had a photo of him thanks again to your e-mail sent to me prior to his arrival. Let me just say I hate spending money for repairs. I thought I was going to spend about $200.00 for a Spring replacement, but ended up spending more. Because of Paul taking his time to go over every part of my garage safety inspection and pointing out what was needed. I was given three options and went with the best option. My family safety is very important to me. Paul was not just about the job, but he was very caring and knew his job. He cleaned up after himself and went over everything he replaced and its function. He is very easy to talk to and was more than helpful. I will call on and refer friends and family to Precision Door and I will have them ask for Paul, that's how good and friendly he was. I plan to do business with you all in the future when I need a motor replaced. Thanks again, there is nothing like a working garage door and to know I have 24/7 service. Why would you go anywhere else.

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A Response from: Jeffery Ware

Thank you for the awesome review Mr. Johnstone. We want our customers to have a memorable experience from the very beginning to the end. We want to relieve the anxiety of a stranger coming into their home, hence the picture. We try to empower the homeowner to make the best decision tailored to their needs. Precision Door retains only the most knowledgeable and personable employees, ones that understand the importance of true customer service. Please share your experience with others.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door spring broke on a Saturday afternoon and I thought for sure that I would have to wait until Monday to have it repaired. I immediately looked in the Yellow Pages to locate a repair company that I felt I could trust to do a good job. I was surprised to see that Precision did not charge extra for weekend repairs and they even offered a discount on the service call. I contacted them and they were able to schedule service for me the next day (Sunday). Once the appointment was booked they emailed me a confirmation with the name and a picture of the serviceman that would be doing the repair. I happy that they would give me the name and a picture of the technician that would be coming to my home the next day. I was very impressed with the service that Bill Adamini gave me. He diagnosed my problem within minutes showing me not only that my spring needed to be replaced, but he also pointed out concerns he had for future problems I will encounter. He reviewed my options and answered all my questions before I decided on the items that I decided to have him replace. He serviced and replaced everything that I needed. He cleaned up and explained the lifetime guarantee that is offered by Precision on their parts and service. I am happy to recommend Precision to anyone that needs work done right the first time on their garage door repair needs. I also recommend that you ask for Bill Adamini when you schedule an appointment. He really knows his job. Thank you Jim Boland for your commitment to build your company on customer service and high business standards.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Schroyer. We provide service 24/7 and unlike other companies there is no extra charge for weekends. We send the email confirmation serves to assure the customer that a tech will be coming within the appointment time frame and the picture is to relieve some of the anxiety a homeowner may experience by allowing a stranger into his or her home. One of our goals is to educate our customers so they are able to make a well-informed decision based on accurate information. Thank you for choosing Precision Door and please share your experience with others.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A plus service from matt petroff,I called at 9 he showed up at 10 was completed and gone by 11 , he completed inspection recommended services and fully explained my options! couldn't be happier

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision and Matt. We provide prompt and professional service to our customers. We are pleased Matt was able to make it a good one.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great installation! Fast, responsible, quality work.

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A Response from: Jeffery Ware

Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast friendly service! A+

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A Response from: Jeffery Ware

Thank you for your feedback.

Paul Broschk Service Provided:
Garage Door Opener Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bill Adamini is courteous, professional, and very knowledgeable. He called before arriving & was on time. He answered all my questions & explained what he did. He took the time to balance the door correctly and do a complete safety check. His work is excellent! I am completely satisfied with the purchase, the service and the overall quality. We get the best service, he gets 5 STARS!

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Door. Mr. Hickok. We are pleased Bill was able to solve your garage door issues and provide a good experience while doing so.

Bill Adamini Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician was prompt, courteous and professional, and he did a nice job repairing our garage door. I'm quite pleased with the service.

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A Response from: Jeffery Ware

These are some of the qualities that separate us from the competitors. Thank you Mr. Fry for choosing Precision Door.

Paul Broschk Service Provided:
Garage Door Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

While I was unable to utilize the services of Precision, they were extremely prompt both in answering the phones and scheduling the appointment. My questions were answered and the service person supplied me with information to make my decisions. Thank you I would call again.

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A Response from: Jeffery Ware

It says a lot that although you chose not to use our service at this time, you were still compelled to write a review. Thank you very much and if ever in need of garage door service please do not hesitate to call Precision Door.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful service experience. Zoran was extremely knowledgable and did a great job. He pointed out some other issues that I did not know about,(safety issues) and was able to fix everything at that time. Very courtious and pleasant. Did a great job in a short period of time. I am extremely satisfied and would have no problem referring this company to anyone.

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A Response from: Jeffery Ware

Thank you Mr. Hughes. Reviews such as yours reinforces that our technicians are doing a good job. Please do refer us to others.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very impressed with the customer service I received as a first time customer! Great communication concerning my appointment, as well as a very informed and friendly technician. Will definitely be my go-to garage door company.

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A Response from: Jeffery Ware

Thank you Mrs. Moeller. We hope to have a long and lasting with you. Please call on us for any future garage door needs.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Cables

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My wife and I had Precision out to our house to help us with our garage door opener. It was an excellent experience! First of all, we called and they were able to come the very next day. The technician, Zoran, called before he came to make sure we were ready. Second, he inspected not just the opener, but all the parts and pieces of the garage door. I am not very good with mechanical things, but that didn't matter, Zoran explained everything to us in terms that we could comprehend. He made my wife and I aware of everything that was going on. He explained why were having the problem we were and how to properly fix it. He was extremely professional and at the same time made us feel very comfortable and at ease. It didn't seem as though he was just glancing at things and trying to sell us a big ticket item. We ended up getting a new opener and new parts for the door as well, but I knew why I needed them! Zoran explained why the decision we made was good from a safety standpoint and that the safety of our children was important. He worked quickly and didn't leave a mess. I would absolutely recommend anyone with garage issues to call! Very refreshing to feel like a company really cares about you as a customer!!

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A Response from: Jeffery Ware

Thank you for your feedback Mrs Kudla. We do our best to make our visit to your home a pleasurable one from the start to the finish. We want to empower our customers to make a well-informed decision tailored to their needs. Customer satisfaction is so important to our success that our technicians will go above and beyond to please our customers. Your review lets us know the technicians get it. Please share your experience with others.

Zoran Jovanovic Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job of explaining what needed to be done and why. would recommend him to others without reservation.

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A Response from: Jeffery Ware

Thank you for the review Mr. Litwak. We want to empower our customers to make the right decision.

Zoran Jovanovic Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Very professional. We appreciated Anthony's careful explanation about needed repairs.

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A Response from: Jeffery Ware

We are pleased your experience was good one Mrs Jones.

Anthony Wise Service Provided:
Garage Door Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jason arrived right on time, explained everything that he was doing, walked me through possible choices, and cleaned up completely. The door works beautifully with new springs and a rebuild. I'd be happy to recommend them.

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A Response from: Jeffery Ware

Thank you for your feedback. Prompt, professional and courteous is our mission.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan was fantastic! He was a problem solver and worked to get our garage door back in order ASAP. I always expect any service technician to offer "the highest price" solution. Ryan honestly discussed all options (without pressure) with me. I was able to make the best "informed" decision for our circumstances. This company is A+.

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A Response from: Jeffery Ware

Thank you for such an awesome review Mr. Rochford. We want to empower our customers to make wise decisions.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very pleased with our new opener. It is so quiet and has many safety features that our old one didn't. Matt Petroff was very patient and thorough in explaining the apparatus to me. He was very professional in his work and in cleaning up when he was done. I was especially happy he had all the necessary equipment witH him even though I hadnT ordered it when I made the appointment. The young lady who took my initial call was very pleasant and accommodating. I located your company thorough the Chagrin area yellow pages and have since heard your ad on the radio. I won't hesitate to recommend you to others if asked.

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A Response from: Jeffery Ware

We appreciate your feedback Mrs. Burke. We want our customer to have a good experience from start o finish.

Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

garage door repair- had door and hinges lubricated.

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Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair

Operations Manager: Brad Buzzelli
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I just had my garage door opener installed this week. I had a great experience with Zoran. He explained all my options without being pushy. He did a great job and very professional and efficient. My garage used to make awful noise and now it's smooth and quite. I highly recommend precision. Thank you Zoran.

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A Response from: Jeffery Ware

We are pleased Zoran was able to provide you a good experience. Please tell others about Precision Door.

Zoran Jovanovic Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The staff were knowledgable and friendly. They quickly resolved my problem and made sure everything was tip top before they left. I am very happy with the service and would definitely recommend this company.

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Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul did excellent work explaining all that needed to be done and worked quickly and thoroughly. I would gladly recommend him and your company to anyone looking for a source of quality service for their garage doors and openers. Great job! Thanks.

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A Response from: Jeffery Ware

Thanks for your comments Disalvatore. Our technicians understand how important is to our business.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Springs

Technician: Paul Broschk
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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125