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Precision Garage Door of Clevelandhas received 4816 reviews, averaging 4.93 Stars:
Avon, OH
Thank you Mr. Sykora. A referral from a satisfied customer is golden. We are pleased that Al provided you a good experience. Please share that with others. Please do not hesitate to call on Precision Door in the future.
Avon, OH
Great job! Al was thorough and very detailed oriented. Very professional
- Todd Piatt
Thanks Mr Piatt. I will certainly let Al know how pleased you were with him. Please share your experience with others.
Cleveland, OH
The main garage door refused to work in the context that my husband was in hospital (in intensive care). I had to get the car out and get to him that day. I called around and Precision responded quickly: despite the typical time interval they give for making a house call (Nov 8, 11am-2pm), the Precision technician came at 11 am once I explained my desperate situation. The service technician was very professional, examined both garage doors, and then came in to speak to us about the "diagnosis" and his recommendations. He changed both pairs of springs plus all the moving parts (now well worn down) in an incredible 60-70 minutes. The garage door is the most silent its been x 7 years and I was able to be driven in my car to my husband in the ICU. Thank you!
- siok eng
Thank you for taking time to share your experience with Precision Door. I tell my guys that we are in a position to be someone's hero. This is an example of such a time. Once you explained your situation to Al, he made you a priority. That is true customer service. We pray that your husband is doing better. Thank you for allowing us to be of service.
Strongsville, OH
Professional and plesent. Explained options/costs/warranty. Job done quickly.
- Clarence Smith
Thank you for your feedback Mr. Smith. Prompt, professional and courteous service is what we provide. Glad we were able to solve your garage door issue.
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Lyndhurst, OH
We have had Jason do work on our garage remotes and opener before. As in the past, we have been very pleased with the way he handles things. He is fair and takes the time to explain the issue that needs attention. I hope our garage remote control issues are finally fixed and we won't need service for a while, but if we do, I certainly wouldn't hesitate to call on Jason for service. I also was so pleased that he came out the next day, after I called to fix the frustrating issues we had so the problems wouldn't continues.
- Debra Scolnick
Thank you for your input Mrs. Scolnick. Our ultimate goal is 100% customer satisfaction, hopefully all of our garage door issues are solved.
Grafton, OH
he was kind and knows how to explain what the problems are to a lay person
- Jerry Castelli
Thank for your feedback Mr. Castelli.
Lakewood, OH
This was the second time we had your technician, Zoran, out to do work on our garage door. Both times, the work was performed quickly and professionally. The first time, the spring broke on the door and we couldn't open it; he suggested that we replace all the working parts on the door, which we did. The second appointment was to replace the old, non-working garage door opener. It was a pleasure doing business with your company and I would recommend you to all my friends and family. Thank you for offering such excellent, fast service.
- John Bozak
Thank you for sharing your experience with Precision Door and Zoran. We are pleased that Zoran was able to provide solutions to your garage door issues on both occasions and also that you enjoy many years of trouble-free operation. Please do tell others about us.
Cleveland, OH
Very satisfied with promptness and the professional installation . Paul did an excellent job and I would highly recommend this company. Was also impressed by the use of the new technology. Very pleased with results.
- Bob Rice
Thank you taking time to write a review Mr. Rice. Prompt, professional and courteous is one of the many things that separate us from the other companies.
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Technician: Paul Broschk
Cleveland, OH
I had a wonderful technician by the name of Prince at my home today. Prince called to let me know that he was running a few minutes behind to our appointment, but he listened when I called back and said that I would be a few minutes late as well. Prince listened intently to my needs, asked relevant questions and didn't push in selling to my problems and concerns. He gave me options and allowed me to make an informed decision. Not only did he fix my door opening and closing issue, he also did it with a smile on his face! He allowed me to ask questions and gave me a straight answer without trying to twist the facts to fit the sale. I am glad to know that my doors are fixed and working properly and I would gladly have him come back to my house at a future date - when a spring decides to let go.
- SHARON greenawalt
Thank you for your feedback Mrs. Greenawalt. It is very reassuring to us to know our technicians are connecting with our customers and doing business the right way. Our goal is to fix the door right the first time and 100% customer satisfaction. We are pleased Prince was able to accomplish this. Please share your experience with others.
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Mentor, OH
The experience with your company was to say the least very pleasing.the people that set up the appointment were very courteous.The service tech,Prince,was very polite,informative ,and professional. I would recommend you company to anyone. Thank you fora job well done.
- Lawrence Hocevar
Thank you for taking time to share your experience with Precision Door and Prince Mr. Hocevar. These are the type of comments we want to hear. It informs us that our technicians are doing a good job. Please do recommend us to others in need of our service.
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Olmsted Falls, OH
Punctual, neat. Answered all of my questions. Job well done.
- Renee Hallman
Thank you Mrs. Hillman, very short and to the point.
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Technician: Bill Adamini
Avon, OH
I was not sure what to ask when looking for a new garage door. Matt was very informative and did all the comparing and explaining for me. After we decided to go with Precision, Matt also installed the door and did a great job. We were very impressed with the quality work performed. We wont hesitate to call again.
- Jack Turza
Thank you for taking time to share your experience with Precision Door. Matt really takes pride in educating his customers so he or she is able to make the best possible decision based on their situation. I will make sure Matt sees this review. Thank you for choosing Precision Door and pleae share your experience with friends and family.
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Maple Heights, OH
Satisfied w/tech & job done.
- Wilbur Headen
Thank you for your feedback Mr. Headen
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Strongsville, OH
Thank you for an excellent installation of my new garage door and opener. My installer, Prince, was totally professional, polite, and did a great job with the installation. I particularly appreciate the lifetime guarantee.
- Mike Misiak
Thank you for your feedback Mr. Misiak. We use the information we receive to improve the level of service we can provide to our customers.
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South Euclid, OH
Prince is an AWESOME tech! He has an expert knowledge of garage doors and openers. He gave us a number of options and thoroughly explained each one. He worked hard from the minute he came until the minute he left. We vote for Prince for Tech of the Year! Great company and great employee!
- Susan Ruben
Thank you for this awesome review. Prince is the latest addition to our team and this review will be very encouraging to him. Thank you for choosing Precision Door.
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Mentor, OH
Work was made carefully, soon enough and successful.The working style is professional and good attention to purchaser's needs.Thank for good service.
- Dombrosky
Thank you for taking time to review your experience with Precision Door. We strive to deliver our customers prompt, professional and courteous service. Please tell others about that experience.
Beachwood, OH
Precision Door Service provided us with exceptional service. Our project was handled in the most professional and timely manner. We are pleased with the service and product. Thank you.
- Colleen Pitrone
We appreciate and value our customers. Customer service is the foundation of our business and our technicians are very good at providing that to you.
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Avon, OH
Job well done,quick response, but too expensive. I figure $300. max. ($100. service call,$100./hr for repair,took less than an hour,$100. for springs. That seemed fair.
- William Mangano
Thank you for your feedback Mr Mangano. I won't apologize for our prices, but I will ask "What is peace of mind worth". Hopefully, over time you realize that we are not expensive. Thank you for choosing Precision.
Cleveland, OH
my tech person zoran was very professional & friendly. enjoyed his visit. fixed the problem & enplained everything he did. i will request him again for future service.
- HATTIE BILSEY
Thank you for your feedback Mrs. Bilsey. We are pleased Zoran was able to solve your garage door issues and provide you with a good experience. Please share your experience with others.
Cleveland, OH
Anthony was very helpful to us. He figured out the problem quickly and took care of it right away.
- Jefferey & barb Beder
Thank you for your feedback Mr. Beder.
Solon, OH
I was truly impressed by my experience with Matt Petroff. He reviewed our needs and clearly presented the different options to us. When we selected one of the options, he was willing to stay late to perform the installation on the same day. Overall, my wife and I were thrilled with Matt's professionalism and the performance of our garage after all of his hard work.
- todd behrens
Thank you for your feedback Mr. Behrens. We are pleased Matt was able to solve your garage door issues and provide you a positive customer service experience at the same time. Please share your experience with others.
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Olmsted Township, OH
I called yesterday using a Valu-Pak ad and Bill came promptly this morning. He was very polite. He kept me advised as he tested each part of the garage door. He installed a new opener and cable. He was able to easily answer each question I asked. He cleaned up all of his materials. He used his electronics for the receipt and billing with ease. I am well pleased with the service and would use your service and Bill again. I would also recommend him to others. It was an excellent experience.
- Bob & patricia Wardega
Thank you for your feedback Mrs. Wardega. It is very important to respond to service calls expediently because of the inconvenience an inoperable garage door causes the homeowner. Our business model is founded on exceptional customer service. Our technicians understand how valuable your time is. Thank you for choosing Precision Door and please share your experience with others.
Cleveland, OH
I found Precision Door with a Google search. I called for service and was pleased to get same day service. Al Fleming did a very good job on the repair and explained the condition of the door and possible service needed to get the best performance for years to come. Overall, very Satisfied.
- Mike Santarelli
Thank you for taking time to review your experience with Precision and Al. In most cases we are able to provide same day service to our customers. We are pleased that Al was able to provide a good experience for you.
Solon, OH
Fast courteous service. Thank you very much
- Kathy and patrick Connolly
Thank you for your feedback Mrs. Connolly.
Eastlake, OH
Technician was prompt, courteous, and knowledgeable. The job was done well and explained thoroughly. My husband and I are glad we chose Precision for our garage door service.
- Elizabeth Baldner
Thank you for taking time to share your experience with Precision and Bill. We do our best to provide prompt, courteous and professional service to our customer. We too, are glad you chose Precision Door.
Cleveland, OH
Very pleased with serviceman's work. He explained thoroughly the problem, explained the most valuable resolve, explained the benefits of the resolve, repaired and installed in a timely and sufficient manner.
- Dianne Howard
Thank you for taking time to review your experience with Anthony. It sounds like you were very happy with his recommendation and satisfied with his service. In order for us to continue to improve I am curious as to why you only rated him 4 stars instead of 5.
Gates Mills, OH
From the initial phone call to the completed job that my business was a priority and getting it finished within 24 hours means a lot. For the future knowing who to call is peace of mind. Thanks to all at Precision.
- Bonnie Hanna
We are pleased your experience was a good one from start to finish. Our service extends long after we are gone because you opted for the lifetime warranty, which was very choice. Now you can really experience "peace of mind" regarding your garage door. Thank you for choosing Precision.
Oberlin, OH
Service was really excellent. A service technician came out within a few hours of my calling, and solved our (fairly big) problems completely. Bill got the job done quickly, and explained everything clearly. He was friendly and efficientâ??a great job.
- Martin of Kate Thomson-Jones
Thank you Mr. Jones. Our goal is 100% customer satisfaction. We try to arrive in a timely fashion so that you are not a hostage in your own home. Please tell others about your experience with Precision Door.
Strongsville, OH
Zoran was running early and called to see if I could move up the appointment. That never happens; usually youâ??re lucky if a service person makes it on time. He was quick and efficient installing a new Lift master. I would highly recommend Zoran. Clark
- Clark Mundy
Thank you for your feedback Mr. Mundy. In order to better serve you, we put ourselves in the customers shoes and tried to determine some of the reasons that might cause a homeowner some anxiety. That is why Zoran made the call and was able to arrive early. It is one of the many things that separate us from our competitors. Our two main objectives are "fix the door right the first time" and to make sure our customers are 100% satisfied. Please do recommend us to others.
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Technician: Zoran Jovanovic
Shaker Heights, OH
Precision Door came through when no other company could!!! They were prompt, courteous and were able to meet a ridiculously short deadline. Anthony was highly knowledgeable and professional. He took great care of us from the start and made sure the work was done properly. They are my new go-to for any garage door repairs!
- Richard Pazol
We are glad to be of service to you Mr. Pazol. We are in a very good position, we have the opportunity to be heroes. Our technicians are the best. They are professional, courteous and very knowledgeable. More importantly, they are genuinely concerned about people. We are pleased Anthony was able to provide you a good experience. Please do not hesitate to call on us for future garage doors needs.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Great Work! Fast response. My neighbor used your company and gave a great referral. I would definitely recommend your organization. Al Fleming was extremely friendly and easy to talk with.
- Rick Sykora