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Precision Garage Door of Clevelandhas received 4801 reviews, averaging 4.93 Stars:
Macedonia, OH
Thank you for your feedback Mrs. Nolen. We want to provide prompt, professional and courteous service to our customers. One of our goals is to "fix your door right the first", so you never have to worry about it again. We explain how a garage door works and provide different options to repair it.
Bay Village, OH
I have been a Precision Door customer for a number of years. Everyone I have dealt with at the company has been professional and courteous. In particular, I want to compliment Service Technician Paul Broschk. he has been to my house on two occasions, has always been very friendly and took the time to explain to me the work that he performed and the operation of my door opener. I plan on requesting Paul for any future repairs that are needed. Thanks, Paul Keppler
- Paul Keppler
Thank you for your continued loyalty Mr. Keppler. Since Paul has made such a favorable impression with you we will try to ensure Paul is available to service your door.
Cleveland, OH
Prince was very professional and friendly. He took the time to explain how the garage door worked and which parts needed replaced. He presented me with many options on how to fix the problems and explained each one. He was just and overall awesome tech!!!!!
- Catherine Kuhel
Thank you for your feedback Mrs. Kuhel. Prince is a recent addition to our team and we feel he will fit in quite nicely. We are committed to great customer service. Please share your experience with friends and family.
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Cleveland, OH
The technision arrived on time, clean and ready to work. He was knowledgeable about the rail and spring system of the door. Repairs were completed quickly and in a workmanship manner.
- Kathryn Reinhardt
Thank you for reviewing your experience with us Mrs. Reinhardt. It is very important for us to arrive on time, professional and prepared. We are pleased your experience was good. Please tell others about Precision Door.
Cleveland, OH
Wonderful service!! This company really knows how to train its employees. My technician was courteous, knowledgable, and friendly. I will use this company again and would reccomend for anyone's repair and service needs!
- Phil & kathleen Morgan
Thank you Mr. Morgan. We take great measures in hiring the right guys for the position. Please do not hesitate to call Precision for any future garage door needs.
Rocky River, OH
Al Fleming came out to show us new doors and did a fantastic job! He gave us many different options to choose from. We will definitely be ordering and he even made a quick fix to our existing door to make it safer for the meantime. Thanks!
- Leslie Zender
Thank you for your feedback Mrs. Zender. We are pleased Al was able provide the right door for your home.
Cleveland, OH
the tech was excellent, clean, courteous and prompt not only did he fix the problem but made recommendations for problems he saw that will arise in the near future great job thanks Matt
- Phyliss Elston
Thank you for choosing Precision Door Mrs. Elston.
Rocky River, OH
Love prompt service ... arrived within the hour. Prince, the service tech, explained everything and answered all my questions. He is not only very knowledgeable, but friendly and above all a real professional. He completed the job pronto and instilled confidence in me that my door is now working properly. His suggestions on future maintenance will help keep it that way. - I'm a repeat customer, always pleased with the service I get at Precision Door.
- Annie Hlad
Thank you for your continued loyalty Mrs. Hlad. Arriving on time shows our customers that we also value their time, it is a sign of respect. Being prompt is one of many things that separate us from our competitors. Please tell others about us.
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Northfield, OH
I found Precision from Angie's List. I was impressed with the high ratings the company received from customers in my area. I called for help at 9:30am and talked to very pleasant and professional customer service representative named Allison. Allison was able to schedule an appointment that day and gave me a reasonable time window when to expect my technician, Al Flemming. The e-mail I received from the company before my appointment was great. I was able to see a picture of my technician coming to my house in a few hours and read a quick bio. I liked learning a little about Al and how he enjoys his time with his kids (I found this reassuring - believe it or not). Al came to the house right on time, was professional and walked me through what needed done and the price breakdown - all reasonable and easy to understand; no games. Al repaired all the moving parts to the door, including the spings that snapped. The work was completed very quickly (30 minutes). First thing I noticed was how quiet the door opened and closed - amazing. All around, great experience especially considering I called with my problem at 9:30am and was fixed by 2:40pm that day!!! Great job and will be recommending to everyone I know!!!
- Tom Johnson
Thank you for your feedback Mr. Johnson. Angie's list is a great referral source for us. Most often we are able to provide same day service. Our customer reps do an excellent job and a very customer oriented. Al is our longest tenured team member and quite knowledgeable. We know the anxiety homeowners experience by allowing a total stranger in their home, hence the picture and biography. Yes, it is very reassuring to know who is coming and to have some background information about them. We value our customers time so it is important that we arrive on time. Our goal is 100% customer satisfaction because our business is largely driven by customers telling others what a great experience dealing with Precision was. Thank you so much for choosing Precision Door.
Beachwood, OH
Anthony Wise was very personable, efficient and answered all my questions! I purchased a new garage door opener with remotes and keypads. I would definitely recommend Precision!
- Bill Levine
Thanks for taking to post this review Mr. Levine. We feel the same about Anthony. He represents us quite well. 100% customer satisfaction is our goal
Cleveland, OH
professional, organized website Precision Door was extremely professional. The entire team--including the employee who answered the phone the day we called met all of our expectations. The team made themselves readily available to answer any questions. We received same day service for an evaluation on a Saturday with no extra charge given a weekend day. We were immediately emailed confirmation of appointments. My family felt very safe having photos that were easy to show to each member of the family of who would be presenting to the door. The vehicle was well-marked. Al Fleming was very courteous any time we called, and promptly returned our calls. He was efficient and very informative to us about the repair. The technology of payment was fast and convenient. We would recommend this company to any of our friends.
- Becky James
Thank you for this awesome review Mrs. James. Everything you mentioned are what set us apart from our competitors. We want our customers to have peace of mind. The pictures and background check help relieve some of the anxiety a homeowner may have about a stranger coming to their home. We are pleased Al was ale to solve your problem.
North Royalton, OH
Bill did a great job, just like the last time he was out to fix our other spring. We couldn't be happier. Thanks! Joe
- Joe Piccolo
Thank you for your continued loyalty Mr. Piccolo. We really appreciate your business.
Bay Village, OH
Paul was prompt and knowledgeable and personable. He was professional and explained to me everything I needed to know about the repair and costs. I would recommend this company to anyone who needs their expertise.
- Roy Speer
Thank you for your feedback Mr. Speer. We do our best to provide prompt, professional and courteous service to all of our customers. Please share your experience with others.
Cleveland, OH
Bill was knowledgeable, professional, and friendly. I had quite a few problems with my garage door opener, and Bill was able to take care of all of the issues.
- jennifer clawson
Thank you for taking time to review your experience with Precision and Bill. We are pleased Bill was able to solve the issues. Please tell others about Precision Door.
Avon, OH
I have been very pleased with the service from Precision. I think you should know that is quite an accomplishment. I spent 30 years doing purchasing for large and small companies so I am not necessarily easily pleased. I have been treated very well by your people and that unfortunately is a rarity today.
- DOROTHY FENNELL
Thank you for your feedback Mrs. Fennell. Coming from someone that has a business background is awesome. We are battling an uphill struggle because of the stigma attached to service providers. It is very important for us to provide the highest level of customer service possible and to treat our customers with dignity and respect. I guarantee that you will always receive the same treatment. Thank you for choosing Precision Door.
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Cleveland, OH
The main garage door refused to work in the context that my husband was in hospital (in intensive care). I had to get the car out and get to him that day. I called around and Precision responded quickly: despite the typical time interval they give for making a house call (Nov 8, 11am-2pm), the Precision technician came at 11 am once I explained my desperate situation. The service technician was very professional, examined both garage doors, and then came in to speak to us about the "diagnosis" and his recommendations. He changed both pairs of springs plus all the moving parts (now well worn down) in an incredible 60-70 minutes. The garage door is the most silent its been x 7 years and I was able to be driven in my car to my husband in the ICU. Thank you!
- siok eng
Thank you for taking time to share your experience with Precision Door. I tell my guys that we are in a position to be someone's hero. This is an example of such a time. Once you explained your situation to Al, he made you a priority. That is true customer service. We pray that your husband is doing better. Thank you for allowing us to be of service.
Avon, OH
Great Work! Fast response. My neighbor used your company and gave a great referral. I would definitely recommend your organization. Al Fleming was extremely friendly and easy to talk with.
- Rick Sykora
Thank you Mr. Sykora. A referral from a satisfied customer is golden. We are pleased that Al provided you a good experience. Please share that with others. Please do not hesitate to call on Precision Door in the future.
Avon, OH
Great job! Al was thorough and very detailed oriented. Very professional
- Todd Piatt
Thanks Mr Piatt. I will certainly let Al know how pleased you were with him. Please share your experience with others.
Strongsville, OH
Professional and plesent. Explained options/costs/warranty. Job done quickly.
- Clarence Smith
Thank you for your feedback Mr. Smith. Prompt, professional and courteous service is what we provide. Glad we were able to solve your garage door issue.
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Lyndhurst, OH
We have had Jason do work on our garage remotes and opener before. As in the past, we have been very pleased with the way he handles things. He is fair and takes the time to explain the issue that needs attention. I hope our garage remote control issues are finally fixed and we won't need service for a while, but if we do, I certainly wouldn't hesitate to call on Jason for service. I also was so pleased that he came out the next day, after I called to fix the frustrating issues we had so the problems wouldn't continues.
- Debra Scolnick
Thank you for your input Mrs. Scolnick. Our ultimate goal is 100% customer satisfaction, hopefully all of our garage door issues are solved.
Grafton, OH
he was kind and knows how to explain what the problems are to a lay person
- Jerry Castelli
Thank for your feedback Mr. Castelli.
Lakewood, OH
This was the second time we had your technician, Zoran, out to do work on our garage door. Both times, the work was performed quickly and professionally. The first time, the spring broke on the door and we couldn't open it; he suggested that we replace all the working parts on the door, which we did. The second appointment was to replace the old, non-working garage door opener. It was a pleasure doing business with your company and I would recommend you to all my friends and family. Thank you for offering such excellent, fast service.
- John Bozak
Thank you for sharing your experience with Precision Door and Zoran. We are pleased that Zoran was able to provide solutions to your garage door issues on both occasions and also that you enjoy many years of trouble-free operation. Please do tell others about us.
Mentor, OH
The experience with your company was to say the least very pleasing.the people that set up the appointment were very courteous.The service tech,Prince,was very polite,informative ,and professional. I would recommend you company to anyone. Thank you fora job well done.
- Lawrence Hocevar
Thank you for taking time to share your experience with Precision Door and Prince Mr. Hocevar. These are the type of comments we want to hear. It informs us that our technicians are doing a good job. Please do recommend us to others in need of our service.
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Olmsted Falls, OH
Punctual, neat. Answered all of my questions. Job well done.
- Renee Hallman
Thank you Mrs. Hillman, very short and to the point.
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Technician: Bill Adamini
Cleveland, OH
I had a wonderful technician by the name of Prince at my home today. Prince called to let me know that he was running a few minutes behind to our appointment, but he listened when I called back and said that I would be a few minutes late as well. Prince listened intently to my needs, asked relevant questions and didn't push in selling to my problems and concerns. He gave me options and allowed me to make an informed decision. Not only did he fix my door opening and closing issue, he also did it with a smile on his face! He allowed me to ask questions and gave me a straight answer without trying to twist the facts to fit the sale. I am glad to know that my doors are fixed and working properly and I would gladly have him come back to my house at a future date - when a spring decides to let go.
- SHARON greenawalt
Thank you for your feedback Mrs. Greenawalt. It is very reassuring to us to know our technicians are connecting with our customers and doing business the right way. Our goal is to fix the door right the first time and 100% customer satisfaction. We are pleased Prince was able to accomplish this. Please share your experience with others.
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Cleveland, OH
Very satisfied with promptness and the professional installation . Paul did an excellent job and I would highly recommend this company. Was also impressed by the use of the new technology. Very pleased with results.
- Bob Rice
Thank you taking time to write a review Mr. Rice. Prompt, professional and courteous is one of the many things that separate us from the other companies.
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Technician: Paul Broschk
Avon, OH
I was not sure what to ask when looking for a new garage door. Matt was very informative and did all the comparing and explaining for me. After we decided to go with Precision, Matt also installed the door and did a great job. We were very impressed with the quality work performed. We wont hesitate to call again.
- Jack Turza
Thank you for taking time to share your experience with Precision Door. Matt really takes pride in educating his customers so he or she is able to make the best possible decision based on their situation. I will make sure Matt sees this review. Thank you for choosing Precision Door and pleae share your experience with friends and family.
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Maple Heights, OH
Satisfied w/tech & job done.
- Wilbur Headen
Thank you for your feedback Mr. Headen
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Mentor, OH
Work was made carefully, soon enough and successful.The working style is professional and good attention to purchaser's needs.Thank for good service.
- Dombrosky
Thank you for taking time to review your experience with Precision Door. We strive to deliver our customers prompt, professional and courteous service. Please tell others about that experience.
Strongsville, OH
Thank you for an excellent installation of my new garage door and opener. My installer, Prince, was totally professional, polite, and did a great job with the installation. I particularly appreciate the lifetime guarantee.
- Mike Misiak
Thank you for your feedback Mr. Misiak. We use the information we receive to improve the level of service we can provide to our customers.
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(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
I was very pleased with your prompt service. The service tech; Zoran Jovanovic could not have been more helpful. Our garage door needed a lot of work to make it perform properly. Mr. Jovanovic explained all the options available; why certain parts needed to be replaced and helped us to choose the best option for our needs. He got right to work and the door is working perfectly. I highly recommend Precision Door. I will definitely recommend your company to anyone that asks. Thanks!
- Laurel Nolen