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Precision Garage Door of Clevelandhas received 4793 reviews, averaging 4.93 Stars:
Cleveland, OH
We appreciate having the opportunity to service your garage door needs Mr. Elwell. If you have any issues please call us.
Strongsville, OH
Once again Precision Garage Door exceeded my expectations. Long story short - Precision Technician Zoran had serviced my lousy craftsman door opener (sidebar-never buy a sears opener, they are junk) and had told me it may not last long. Well it didn't and when it didn't open on a freezing cold morning, I called him and he was at my house in 2 hours and had installed a lift master system in about an hour. My new opener is 1000 times quieter than my junkie craftsman and has MYQ technology. The level of service and honesty is something you don't see much nowadays. I would highly recommend them and will always refer them to anyone who needs garage door service.
- Gordon Short
Thank you for your feedback Mr. Short. This reviews tells me that our technicians are doing an excellent job of representing us. we take pride in providing the highest level of service possible to our customers because you are our business. Please do recommend us to others.
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Technician: Zoran Jovanovic
Rocky River, OH
Used your ad in the AT&T Yellow Pages. The add was clear and concise and your ability to service on the weekends was a determining factor. I would rate your 2 full page add a 5..! As for the work done, Bill Adamini was personable, polite, respectful to property and informative. He completed the work needed in 90 minutes. While I was not prepared to put out over $1,000, I feel very confident that Precision will stand behind their work and warranty. I have one minor concern and that is that the garage door is not closing EVERY time. There is a small bump in the track that Bill & I addressed, and I will give this a week to work itself out. If it still persists in a week, I will call Bill to have it adjusted.......
- Mike Roberts
Thank you for your input Mr.Roberts. It is good to know our advertising efforts do not go unrecognized. We provide prompt, professional and friendly service. If the issue doesn't not go away please call us. Our goal is 100% customer satisfaction.
Painesville, OH
Jason was a true professional . Showed up on time ,checked out complete system ,explained why the problem occurred and quickly fixed it . I now wish that i had your company put my door
- Jim Cargill
We appreciate your feedback Mr. Cargill. our goal is 100% customer satisfaction. That start with showing up on time, being courteous and being knowledgeable. Please share your experience with others.
North Royalton, OH
Called on Saturday AM for immediate repair. Very pleased to ear that there was no extra cost for coming out on a Saturday. Another company quoted me an additional $50. I was very impressed with the emial confirmation and that the service tech changed and I received a call confirming that before he came out. He was amazing. Precision has my business moving forward. I have already told several people about your professionalism and courtesy Thanks again!
- John Zone
Thank you for your feedback Mr. Zone. This exactly the relationship we want to foster with our customers. We want your experience with us to be a pleasurable one so you will talk about to friends and family.
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Cleveland, OH
Pleasant service. Came when promised. Quick and efficient service. Happy to give an A+.
- John Suchan
Customer service is very important to us. It really is what separates from our competitors.
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Kirtland, OH
Prince was great to work with very professional explained everything he was going to do and performed it in a timely fashion.
- Chris Smerglia
Thank you for your feedback. We want to provide prompt professional service to our customers
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Cleveland, OH
All is the best. He realized at once why the door was opening erratically and fixed it right away...about 3 hours earlier than scheduled. Great service!
- Roger Baden
Thank you for your feedback Mr Baden. Al is our most senior technician and is very knowledgeable about garage doors. We are pleased Al was able to solve your issue.
Strongsville, OH
Great service,very satify.
- Walter Mandzuk
We appreciate your business Mr. Mandzuk.
Bentleyville, OH
Zoran Jovanovic was my technician. He was courteous and professional. At first, I worried that he was doing more than necessary, but when the job was completed, it was obvious that he had done exactly what was needed. I have two single doors, and will request that he come back in the spring and rebuild the other door. I will recommend this company (and Zoran in particular) to all of my friends.
- Linda Dickey-white
Thank you for your feedback Mrs. White. Zoran is the consummate professional. At Precision we know that the best way to fix a garage door, so you never have to worry about it again is to rebuild it. When we are done the garage door will work better than it ever has. The best part of this is we guarantee it. Please tell others about us.
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Bentleyville, OH
I just wanted to thank you and your Crew! 5 star! Simply the best!! Professional ,I was in trouble and less then an hour you guys took care of me!! I will recommend you to everybody and always use you guys! Thank you ! And Merry Christmas to you and your crew!
- Tibor Regele
Thank you Mr. Regele. From time to time we have the opportunity to be heroes. Please share your experience with others.
Bay Village, OH
Great professional service. Expert installation.
- Guy Rosa
Thank you for your feedback Mr. Rosa. Our goal is 100% customer satisfaction.
Euclid, OH
I'm impressed with the service! It's about 10 degrees outside this morning and yet your service tech (Bill) greeted me with a smile and was ready to work on repairing my garage door. He fixed the door and did a safety inspection. He pointed out a couple things that need to be taken care -- and he did this without a heavy sales pitch. I'll definitely call you again and recommend you to friends and family.
- Denise Reynolds
Thank you for taking time to review your experience with Precision Doorand Bill. We know the low temperatures will cause garage doors to not function properly, so we are prepared for that. Please do recommend us to others.
North Royalton, OH
I called Precision Door years ago for garage spring replacement and they did a great job, were professional and very competent, so when I needed another garage door serviced; I immediately knew to call Precision Door. Once again; great service and quick dispatch too. Very satisfied...
- Paul Schuck
Thank you for your continued loyalty Mr. Schuck. Our goal is 100% customer satisfaction. We will always provide the best possible service.
Chagrin Falls, OH
Best srevice rep I've had in a long time He worked hard and complete and explained everthing to me ..An asset to your company
- Fred Bongiovanni
Solon, OH
The service was great and your technician (Prince Robinson) did a nice job on installing my new opener. Will definitely use your company again and refer to others.
- Jerome Taylor
Thank you for your feedback Mr. Taylor.
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North Royalton, OH
Prnce did an excellent job, he explained all the work that needed to be done, was courteous, prompt and the door is working good as new. Thanks for the service.
- howard wolf
Thank you for your feedback Mr. Wolf. Customer service is what drives our business.
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Maple Heights, OH
Prince didn't an amazing job and was very kind!
- Amy Newman
Thank you for your feedback Mrs. Newman. We try to provide prompt, courteous and professional service to our customers.
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Cleveland, OH
Paul was very helpful and accommodating. He did what he could to work around my schedule and was honest and open with us about what was needed. I highly recommend Paul and Precision Door.
- Nicole Eberle
We appreciate your feedback Mrs. Eberle. Thank you for your feedback Mrs. Eberle. Our goal is 100% customer satisfaction. Hopefully, Paul was able to provide that for you.
Chardon, OH
Excellent and timely response and service. Responded within 12 hours and made repairs immediately. I had to call back because of another problem and the tech returned within one hour of my call. Would (and already have) recommended your service to others.
- Dale Fellinger
We really appreciate your business Mr. Fellinger. We provide prompt and professional service 7 days a week. Thank you for recommending us and please continue to do so.
Cleveland, OH
Precision provided me with an email naming my technician and identifying him by picture and bio minutes after making the appointment. Paul arrived promptly in a Precision truck, Precusuib labled clothing and ID, listened to my concerns and went right to work diagnosing my problem. He also provided me with options for future consideration and the rationale for such suggestions. There was no upsell pressure and his demeanor was friendly and reassuring. I am impressed with Precision from my first view of the home page to the wave goodbye to Paul as he drove away!
- diane ventura
We do all of the above mentioned to remove some of the anxiety homeowners may experience when a stranger enters their home. We encourage our technicians to be courteous and professional. Our goal is to educate our customers so they are able to make the decision about their door. We want it to be a pleasurable experience and want you to tell friends and families about us. Thank you for choosing Precision Door.
Rocky River, OH
We called for a non-emergency repair and set an appointment for the next day. The technician arrived promptly, fixed our problem, was friendly and explained everything. We had been using Genie but have decided to use Precision from now on.
- Robert Laycock
Thank you for your feedback Mr. Laycock. We appreciate that you have decided to have us as your garage door company of choice. We want our customers to have a pleasurable experience.
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Avon, OH
Z arrived on time and did an excellent job. Worn parts were replaced with new, higher quality parts. The old parts, supplied by the builder of our 10 year old house, were cheap junk and were replaced. Thanks for taking the time to explain all my options.
- Greg Stetz
We appreciate your feedback Mr. Stetz. We do our best to provide prompt, professional and courteous service to our customers. Please tell others about your experience with Precision Door and Z.
Beachwood, OH
Thank you for the 5-Star service! I received service the same day I called. Paul was professional, efficient, knowledgeable and extremely polite and friendly. I would not hesitate to recommend Precision to my friends and family for their garage door needs.
- Claudia Marmaros
Thank you for your feedback Mrs. Marmaros. We want to provide the highest level of service possible to our customers. We stress the importance of being prompt, courteous and professional to our technicians every day. Our goal is when someones garage door needs service, they intuitively call Precision because a family member, neighbor or friend has told them about their experience with us. Thank you for choosing Precision Door.
Rocky River, OH
Jim Boland has great customer service I was informed ever set of the way from the time he was calling customer to set appointment to what needed to be fixed. Which I appreciate so that I could answer any questions that the client had. Georgia Burns Lawrence Management
- Dorina Neculaescu
Cleveland, OH
Prince Robinson was prompt, personable, and professional. He knew your product, promoted your company, explained what he was going to do, and completed the work satisfactorily. We were very pleased with the service he gave us and consider him a credit to your company.
- Linda Silver
Thank you for taking time to review your experience with Prince Mrs. Silver. Obviously Prince made a favorable impression on you. Our technicians should always be prompt, courteous and professional and I want to thank you for reinforcing our belief that he will be an outstanding member of our Precision team.
Cleveland, OH
Matt was and is an outstanding technician. He handled with situation quickly and easily with the result that I am a happy customer..
- Gary DeRocco
Yes, we agree that Matt is very capable and a valuable member of our team. We are please he was able to solve the problem you were experiencing with your door.
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Cleveland, OH
We are quite satisfied and pleased with Paul's professional and our door is working better than ever. I would recommend Precision and Paul to anyone having garage door issues.
- Dorothy Vallardi
We appreciate your feedback Mrs. Vallardi. Our goal is 100% customer satisfaction. We are pleased your experience was good. Thank you for choosing Precision.
Bay Village, OH
We called for service in the morning, and by 4:30 our technician, Prince, was here. He called to let us know when he would arrive, and did arrive on time. Though our garage opener system is quite old, he was able to install a keypad to operate the door from the outside. He programmed the keypad to respond to our old system perfectly. We had used Precision at our former home in Bay Village, on numerous occasions, some emergency on weekends. We can't imagine calling any other company. All the technicians have been superb, and the most recent, Prince, continued the excellent service. Thank you so much for your customer service. To elaborate, Prince was a great listener, and with his significant height was able to change the lightbulb in the mechanism, and was patient when I forgot the code I had entered. We were very gratified that we got same day service, though hadn't expected it.
- Kimberly Case
Thank you for your feedback Mrs. Case. We always stress the value of our customers time. We appreciate your continued loyalty and will always provide you the highest level of service possible.
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Cleveland, OH
Professional, polite service. Parts were on the truck and our garage door was repaired the same day, and operates better than it ever has.
- Karl Weisel
Thank you sir for your feedback. These are the things that separate us from our competitors.
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(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Anthony has installed two openers for me and everything has gone great.
- Jack Elwell