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about Precision Garage Door
Precision Garage Door of Clevelandhas received 4779 reviews, averaging 4.93 Stars:
Chagrin Falls, OH
Solon, OH
The service was great and your technician (Prince Robinson) did a nice job on installing my new opener. Will definitely use your company again and refer to others.
- Jerome Taylor
Thank you for your feedback Mr. Taylor.
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North Royalton, OH
Prnce did an excellent job, he explained all the work that needed to be done, was courteous, prompt and the door is working good as new. Thanks for the service.
- howard wolf
Thank you for your feedback Mr. Wolf. Customer service is what drives our business.
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Maple Heights, OH
Prince didn't an amazing job and was very kind!
- Amy Newman
Thank you for your feedback Mrs. Newman. We try to provide prompt, courteous and professional service to our customers.
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Cleveland, OH
Paul was very helpful and accommodating. He did what he could to work around my schedule and was honest and open with us about what was needed. I highly recommend Paul and Precision Door.
- Nicole Eberle
We appreciate your feedback Mrs. Eberle. Thank you for your feedback Mrs. Eberle. Our goal is 100% customer satisfaction. Hopefully, Paul was able to provide that for you.
Chardon, OH
Excellent and timely response and service. Responded within 12 hours and made repairs immediately. I had to call back because of another problem and the tech returned within one hour of my call. Would (and already have) recommended your service to others.
- Dale Fellinger
We really appreciate your business Mr. Fellinger. We provide prompt and professional service 7 days a week. Thank you for recommending us and please continue to do so.
Cleveland, OH
Precision provided me with an email naming my technician and identifying him by picture and bio minutes after making the appointment. Paul arrived promptly in a Precision truck, Precusuib labled clothing and ID, listened to my concerns and went right to work diagnosing my problem. He also provided me with options for future consideration and the rationale for such suggestions. There was no upsell pressure and his demeanor was friendly and reassuring. I am impressed with Precision from my first view of the home page to the wave goodbye to Paul as he drove away!
- diane ventura
We do all of the above mentioned to remove some of the anxiety homeowners may experience when a stranger enters their home. We encourage our technicians to be courteous and professional. Our goal is to educate our customers so they are able to make the decision about their door. We want it to be a pleasurable experience and want you to tell friends and families about us. Thank you for choosing Precision Door.
Beachwood, OH
Thank you for the 5-Star service! I received service the same day I called. Paul was professional, efficient, knowledgeable and extremely polite and friendly. I would not hesitate to recommend Precision to my friends and family for their garage door needs.
- Claudia Marmaros
Thank you for your feedback Mrs. Marmaros. We want to provide the highest level of service possible to our customers. We stress the importance of being prompt, courteous and professional to our technicians every day. Our goal is when someones garage door needs service, they intuitively call Precision because a family member, neighbor or friend has told them about their experience with us. Thank you for choosing Precision Door.
Avon, OH
Z arrived on time and did an excellent job. Worn parts were replaced with new, higher quality parts. The old parts, supplied by the builder of our 10 year old house, were cheap junk and were replaced. Thanks for taking the time to explain all my options.
- Greg Stetz
We appreciate your feedback Mr. Stetz. We do our best to provide prompt, professional and courteous service to our customers. Please tell others about your experience with Precision Door and Z.
Rocky River, OH
We called for a non-emergency repair and set an appointment for the next day. The technician arrived promptly, fixed our problem, was friendly and explained everything. We had been using Genie but have decided to use Precision from now on.
- Robert Laycock
Thank you for your feedback Mr. Laycock. We appreciate that you have decided to have us as your garage door company of choice. We want our customers to have a pleasurable experience.
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Rocky River, OH
Jim Boland has great customer service I was informed ever set of the way from the time he was calling customer to set appointment to what needed to be fixed. Which I appreciate so that I could answer any questions that the client had. Georgia Burns Lawrence Management
- Dorina Neculaescu
Cleveland, OH
Matt was and is an outstanding technician. He handled with situation quickly and easily with the result that I am a happy customer..
- Gary DeRocco
Yes, we agree that Matt is very capable and a valuable member of our team. We are please he was able to solve the problem you were experiencing with your door.
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Cleveland, OH
Prince Robinson was prompt, personable, and professional. He knew your product, promoted your company, explained what he was going to do, and completed the work satisfactorily. We were very pleased with the service he gave us and consider him a credit to your company.
- Linda Silver
Thank you for taking time to review your experience with Prince Mrs. Silver. Obviously Prince made a favorable impression on you. Our technicians should always be prompt, courteous and professional and I want to thank you for reinforcing our belief that he will be an outstanding member of our Precision team.
Cleveland, OH
We are quite satisfied and pleased with Paul's professional and our door is working better than ever. I would recommend Precision and Paul to anyone having garage door issues.
- Dorothy Vallardi
We appreciate your feedback Mrs. Vallardi. Our goal is 100% customer satisfaction. We are pleased your experience was good. Thank you for choosing Precision.
Bay Village, OH
We called for service in the morning, and by 4:30 our technician, Prince, was here. He called to let us know when he would arrive, and did arrive on time. Though our garage opener system is quite old, he was able to install a keypad to operate the door from the outside. He programmed the keypad to respond to our old system perfectly. We had used Precision at our former home in Bay Village, on numerous occasions, some emergency on weekends. We can't imagine calling any other company. All the technicians have been superb, and the most recent, Prince, continued the excellent service. Thank you so much for your customer service. To elaborate, Prince was a great listener, and with his significant height was able to change the lightbulb in the mechanism, and was patient when I forgot the code I had entered. We were very gratified that we got same day service, though hadn't expected it.
- Kimberly Case
Thank you for your feedback Mrs. Case. We always stress the value of our customers time. We appreciate your continued loyalty and will always provide you the highest level of service possible.
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Cleveland, OH
Professional, polite service. Parts were on the truck and our garage door was repaired the same day, and operates better than it ever has.
- Karl Weisel
Thank you sir for your feedback. These are the things that separate us from our competitors.
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Chagrin Falls, OH
Bill was here to perform repair on our garage door, which involved replacing some parts including the spring. Job was done to our satisfaction.
- Nita Ewald
Thank you Mrs. Ewald, our goal is 100% customer satisfaction.
Cleveland, OH
Several weeks ago, in an emergency operation, Al came by to replace our garage door springs and the other moving parts, with professionalism and quality. Our neighbor noticed recently that our garage door would close partially (we had driven off apparently) and re-open. Based on this, we called Precision yesterday and Al came by this morning. After some diagnostics, he made some adjustments and said to call again if this did not help. After sales service differentiates a mediocre company from an outstanding one. Precision's after sales service is impeccable.
- siok eng
We really appreciate your feedback Mr. Eng. We stand behind our products and our employees. We also hold them to high standards of service. In these times we want to stand above our competition, so we have to go that extra mile to ensure our customers are completely satisfied.
Olmsted Township, OH
Scheduling a service call was easy and convenient. The technician called before he arrived and was here when he said he would be. He was knowledgeable and easy to talk to about what we needed. He was able to replace our garage door opener in about and hour and even re-programed our Homelink in our car for us. I will definitely recommend Precision Door to my friends and family.
- Jack Holmes
Thank you for taking time to review your experience with Al Mr. Holmes. We want to simplify the process and try to make it convenient for the customer. Please share your experience with others.
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Technician: Al Fleming
Kirtland, OH
Anthony did a great job. Thanks for sending him. I was disappointed that the new spring only lasted 4 years, the old spring we had lasted 20, and it was a much heavier door. I thought it should have been covered under the warranty.
- Steve Armstrong
Thank you for your feedback Mr. Armstrong. We do offer a package that has a lifetime warranty. I would like to think my technician talked to you about the lifetime warranty.
Strongsville, OH
I chose your company from the yellow pages and what stood out to me was the same day service and 24 hour emergency service. Also your special rate and no extra charge for nights and weekends. I also liked the idea of a lifetime warranty. I also found your call back on the web very reassuring by telling and showing me what your trucks look like and also what the tech who was coming out looked like. My tech was Bill Adamini, and he was very good at his job and also showed how to disingage my garage door so I could lift it in the future. He went over all the parts that needed to be replaced and showed me the old parts so I could judge for myself as to how bad these parts were. I feel he did an excellent job, and I thank him and your company. Sharon
- Sharon Horvath
Thank you very much Mrs. Horvath, would you be interested in doing a TV commercial for Precision (smile). This is such an awesome review, this is how we want our customers to feel about Precision and all of our technicians. No high pressure sales, more educating and helping homeowner understand how the door should work. Thank you for choosing Precision.
Bratenahl, OH
Fantastic Service! I'm a repeat customer (had new openers installed several months ago by Bill Adamini, who was great), and I was a bit leery of getting a technician this time that was relatively new to your business. Prince Robinson proved my wrong! He was very professional and personal. He called ahead and showed up on time. He quickly diagnosed the problem with my garage door, needed a new spring, but I ended up opting for your rebuild package since my doors were about 20 years old (I decided to have both doors done). Prince told me it would take about 3 hours, and he was right on. His work clearly met my high expectations. I wish all technicians and businesses operated as stellar as Prince and Precision.
- Michael Konstan
Thank you for your feedback Mr. Konstan. It is quite pleasing to read that the service you received was fantastic. All of our tecnicians are quite competent due to our rigorous training program. We are very careful in selective in our screening of prospective employees. They must possess certain qualities to be considered for this position. Prince was those qualities.
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Cleveland, OH
I was interested in obtaining estimates for the replacement of a new garage door. Thank yo so much for responding and coming to my home in a timely manner. Your representative was very customer service oriented. Although I was pleased with the service up provided,I am a beast cancer patient,living on a fixed income and as much as I would like to possibly do business with you,I simply cannot afford the quoted price. I have 5 estimates and your quote was twice as much as others I have on hand. Therefore I regret that I must decline your service. Thank you for your time and consideration.
- Terry Lee
We really appreciate your feedback Mrs. Lee. This is a rarity, to receive a review from a homeowner that chose not to do business with us. I applaud you. Please do not hesitate to call on us for any future garage door needs.
Strongsville, OH
we were thrilled with the unparalleled promptness in repairing our garage door. It was completed within hours of our phone call. The garage door works better than ever and we are thankful that it is guaranteed for a lifetime. Thank you for the quality service and your service technician. He was great.
- Bob Ciesick
Thank you your feedback Mr. Ciesitk. Most often we are able service our customers within three to four time frame, we understand how valuable time really is and want to be respectful of our customers time. Matt does an awesome job and is very customer service oriented. Please share this experience with others.
Solon, OH
Bill Adamini, my service technician, was fantastic! He was extremely knowledgeable, completed the installation fast and made sure I knew how to work all the new equipment ! I will recommend Precision Door to anyone who needs garage door service ! Mark Borlin
- Mark Borlin
Thank you for taking time to review your experience with Precision and Bill. We provide prompt, professional and courteous service to our customers. Please tell others about us.
Cleveland, OH
I was excited and overwhelmed with the work that was done. The worker was very pleasant and answered any question that I need help with. He did an awesome job and I would greatly recommend anyone to them.
- Tisha Shannon
Thank your your feedback Mrs. Shannon. We appreciate your business and please call o us for any future garage door issues.
Solon, OH
I would give Bill 10 stars if I could; honest, reliable, professional and effective. He has outstanding moral conscious and that's how you build a great team.
- Thomas Hathaway
Thank you for this review. We truly are building a great team and Bill is an important part of that.
Cleveland, OH
Technician arrived at the time specified. The problem was diagnosed and a solution was clearly explained. Work was performed in a professional and timely manner. I would not hesitate to recommend Precision Door service.
- William Beckenbach
Thank you for your feedback Mr. Beckenbach. We value your time, so it is important that we are prompt. Our goal is 100% customer satisfaction and fixing the door right the first time. Please do tell others about us.
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Technician: Anthony Wise
Bay Village, OH
Anthony did a great job; timely, efficient and knolwedgeable
- Brian Downey
Thank you for taking time to review your technician Anthony.
Cleveland, OH
We recieved an estimate the same day it was requested. The assessment was complete, explanation easily to follow and all questions were answered. The written estimate arrived by email an hour later. What more could you ask for?
- Al Taege
Thank you for your feedback Mr. Taege. Yes we do all of the above mentioned. I just want to know when do you want your door installed.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Best srevice rep I've had in a long time He worked hard and complete and explained everthing to me ..An asset to your company
- Fred Bongiovanni