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Precision Garage Door of Clevelandhas received 4797 reviews, averaging 4.93 Stars:
Bedford Heights, OH
Thank you for your feedback Mrs. Fortier. Zoran, along with all of our technicians are very knowledgeable, courteous and professional. We are glad Zoran was able to solve the problem. Please tell others about Precision Door.
Cleveland, OH
I have twice needed service recently for my property at 273 Bridgewater and your technician Matt Petroff was terrific. Prompt, capable, courteous and efficient. The second time was somewhat of an emergency and he was there ahead of schedule-getting same day service in this day and age is most appreciated. It is sad to say, in these days I very rarely find a sercie company and its people praiseworthy. I am something of a national authority on marketing and will be sure to mention your company and Matt favorably in an upcoming issue of the No BS Marketing Letter.
- Dan S. Kennedy
We really appreciate your feedback Mr. Kennedy. At Precision we understand the importance of customer service. We have two goals we want to accomplish with every customer. First, we want to "fix the door right the first time" and secondly, we want our customer to be 100% satisfied. These are just two of the things that separate us from our competitors. Matt and our entire staff are willing to go that extra mile to ensure we provide the highest level of customer service possible. We know that is what drives our business. It would be awesome for an authority such as yourself to share your experience with others. Thank you for allowing us to be of service.
Broadview Heights, OH
THANK YOU, BILL!!! Bill was at my house 15 minutes after I called in a panic due to my spring breaking, locking me in my garage. He was very knowledgeable, fast and courteous. I will recommend Bill and Precision Door Service to all who are in need of this type of service as I did. Thanks, Karen McPherson. ;)
- Karen Mcpherson
Thank you for your feedback Mrs. McPherson. Now that is really fast service!!! One of beautiful things about this job is from time to time we actually are heroes. We get to rescue people. What an awesome opportunity. Thank you allowing us to be of service.
Broadview Heights, OH
I was very satisfied with the service provided by Precision Door. I can easily understand why so many people rate them so highly. Zoran was outstanding.
- Jim Birk
Thank you Mr. Birk, Our goal is 100% customer satisfaction. We really appreciate customers willing to review their experience with Precision so others will know we are the best garage door service company in this area.
Strongsville, OH
From beginning to end our experience with precision was great. It's a Sunday, I call and speak to a courteous operator who was able to get us a same day appointment. I was shocked to hear that there was no additional charge for coming on a Sunday. When Ryan got here ( 1.5 hrs early) he knew right away what to do. He explained things and gave us a reasonable estimate. He fixed the problem in no time and also greased the door. Couldn't ask for more professional reliable service. Do not hesitate to call precision. Thanks so much!
- Brian & diane Johnson
Thank you so much for this glowing review Mr. and Mrs. Johnson. It is very reassuring to know our guys are truly taking care of our customers. We definitely want your experience with Precision to be a pleasant one. Our business is largely driven by good customer service. Thank you for choosing Precision Door.
Solon, OH
Thanks to Bill's great work today. He did a good job replacing my broken garage door. He is very professional.
- Wenquan Zoy
We appreciate your feedback Mr. Zoy. We always try to provide prompt, professional and courteous service to our customers.
Cleveland, OH
The technician arrived early and was very efficient and knowledgeable about different systems. He found the problem (poor installation and shoddy wiring by the original installer). fixed the door and was finished in no time.
- Joseph Fields
We appreciate your feedback Mr. Fields. We have a really sharp team, all of the guys are very knowledgeable and can solve any garage door issue. Our service is second to none. Please call on us for any future garage door needs.
Beachwood, OH
Called at 9am for repair of our ancient garage door opener. By 2pm we had a new one. Service was quick, efficient, courteous, and top quality. Thanks.
- kathy oneal
Thank you for your feedback Mrs. O'Neal. Everything that you mentioned above is what separates us from our competitors. Please tell others about your experience with Precision Door.
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Technician: Anthony Wise
Strongsville, OH
Zoran was very professional and friendly and did the work in a timely fashion. He did explain what he recommended doing before starting his work. We had to replace more parts on the Garage door that were bad due to age and use. It was good to have the added advice on replacing such parts. He explained what he had done afterwards as well. We are satisfied with the work.
- David and holly Fischer
Thank you for your feedback. Zoran does an excellent job of explaining what is wrong with the door and what needs to be done in order to resolve the issue. Our goals are to "fix your door right the first time" and for you to be 100% satisfied.
Lakewood, OH
Great job by everyone involved. Highly recommend to anyone needing repairs or a new door.
- David Reid
Thank you Mr. Reid, we are very pleased your experience was a good one.
Cleveland, OH
Excellent service: timely, efficient and first-class in every way.
- Marvin Karp
Thank you for reviewing your experience Mr. Karp. We will continue raising the bar of customer service.
Avon, OH
Matt was very polite, called before arriving, explained my options and I was very comfortable with his presence and the manner he handles himself. A very good representative of your company. I had my whole garage door system rebuilt and like the lifetime warranty. Thank You.
- Karen Shulin
We appreciate your feedback Mrs. Shulin. Our guys understand the anxiety homeowners may experience when a stranger comes to their home. We want to diffuse that feeling by being courteous, friendly and knowledgeable. We agree, Matt is an excellent representative of Precision Door and value him. You made a wise decision to rebuild your door and we stand by our warranty.
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Avon, OH
Very impressed with service, on time, explained everything in detail, answered all questions and performed thorough safety inspection. Would highly recommend. It is reassuring that precision stands behind their product and service with a lifetime warranty.
- Leah Schmitz
Thank you for taking time to review your experience Mrs. Schmitz. Our goals are to fix your door right the first time so you don't have worry about it and for you to be 100% satisfied. It is obvious Zoran was able to accomplish both. And yes, we do stand behind our Lifetime warranty. Please recommend us to others.
North Olmsted, OH
Bill did a fantastic job. His product knowledge is thorough. He really really knows what he's doing. He was incredibly friendly and easy to talk to. It's very nice to talk to someone who not only says he loves what he does for a living but also does a job that backs the sentiment up. In the time he was here I had already recommended Precision and Bill to a few people. Top notch customer service. WELL DONE!
- Paul Paquette
Thank you Mr. Paquette. I really enjoy reading all the reviews, but some really capture the essence of what we are trying to accomplish at Precision Door. We want the most knowledgeable, courteous and professional crew possible and we want this to be a work environment that they love. Customer service is our real business. Please continue to recommend us to others.
Avon Lake, OH
This was a WOW. Just moved into town and have had multiple services and technicians at my home. Bill and Precision doors knocked it our of the park. First was when I called at 9.30p and was able to schedule appointment, then confirmation email with the name and picture of technician unbelievable. Lastly and most important was our technician Bill. He was knowledgeable(he knew product, how to use technology), kind (did a great job with myself and wife explaining), caring( I asked him how long he had worked their and he said 2 years a loved his job) and cleaned up after himself. this is a great company and will tell many about how great of an experience it was. WOW WOW WOW. This is customer satisfaction at it's best.
- Willie Schuette
Being one of the owners, this is truly music to my ears. We are trying to raise the bar when it comes to customer service. With technicians like Bill, we are well on our way. We want to be known as a great company to work for and want our customers to experience that WOW factor. Willi Schuette don't be surprised if we ask you to do a commercial one day (smile) because you nailed it. Thank you for choosing Precision.
Cleveland, OH
Mr. Wise did a great job repairing the garage door opener. I would be glad to recommend him to anyone that needs any repair work done. I give him 5 stars.
- Angela Jimenez-Flores
Thank you for your feedback Mrs. Flores. Please do recommend Precision Door to friends and famiy.
Strongsville, OH
Fantastic work!! Same day initial response. I could not be happier with our new Liftmaster garage door opener. Super quiet.
- Matt Upson
Thank you Mr. Upson. We do our best to provide prompt and professional service to our customers. Our products are the best available.
Cleveland, OH
Our springs broke at the worst possible time and during the coldest weather of the year. The tech, Al came out on Monday to look at the job; and, on Tuesday the new springs were installed by him. Thanks for such professional and speedy service.
- CITY VIEW
Thank you for your feedback. We try our est to provide prompt and professional service under any circumstance. Al is very knowledgeable and can solve any garage door issue.
Chagrin Falls, OH
Repaired garage door , replaced springs, cables, rollers and other hardware. Jason did a great job - was quick and thorough!
- David Walkden
Thank you for your feedback. We really appreciate your business.
Independence, OH
Yesterday was the coldest day of the year, and when I called because my garage door wouldn't close, your service tech Paul came out and made it seem that his only concern was making sure that I was satisfied with his service. We haven't had to call you very often because you sell a good product, but I am pleased with how well you stand by that product, and how your service people respond to the needs of me, the consumer. I have never had a bad experience with any of your techs, and even had them install new equipment at my mother-in-laws home. I will continue to refer your company to others. Keep up the good work! Oh, and thank you!
- Barb Evans
Thank you for your feedback Mrs. Evans. Yes it is quite cold but we have a job to do. At that moment your complete satisfaction was the most important issue. Thank you for being a loyal customer and we will always try to provide you the level of service you have come to know from Precision Door.
Westlake, OH
My 30+ year old Genie door opener finally died, so Bill did a replacement in the unheated garage in this subzero weather. I was surprised that he had the supplies to replace not only the dead unit but the one on my 2nd door as well. Bill completed the replacements in a timely manner and without succumbing to hypothermia. He also hauled away the old parts and cleaned up all the debris. I haven't had the opportunity to give the new units a big workout, as I've been hiding inside keeping warm. But from what I've seen so far, the new units are super quiet and smooth. I'm quite satisfied with the work and the product. Bill was courteous and knowledgeable and very good at explaining what went wrong and what needed to be done. I would not hesitate to recommend Precision based on my experience with Bill. I hope that he did not get frostbite.
- Wendy Zayac
We appreciate your feedback Mrs. Zayac. We know that the cold weather causes garage door systems to fail so our guys are prepared for whatever the temperature may be. Yes, our trucks are fully stocked so in most cases we are able to fix the problem during our first visit unlike some other companies. Our goals are to fix the door right the first time and for our customers to be 100% satisfied when we are finished. All of out techs understand the importance of great customer service. Please tell others about your experience with Precision Door. Lastly, we guarantee that your new operating systems will continue to run smooth and quiet as long as your garage door is maintained, which we do also. Thank you for choosing Precision.
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Technician: Bill Adamini
Euclid, OH
Anthony showed up on time and installed the replacement opener quickly, despite extreme weather. He was polite and knowledgable and instructed me on the operation.
- Deidre Taylor
We appreciate your feedback Mrs. Taylor. Customer service is one of the differences between us and our competitors. Please share your experience with others.
Cleveland, OH
Bill arrived right on time to what I thought would be a repair job on our existing garage door opener. Our old opener was 20 years old and could not be repaired. Bill explained my options and I decided on a new opener. Bill is very courteous, friendly, and has a great work ethic. He installed the new opener the same day, and returned the following morning in -8 degree weather to finish the weatherstripping. I would recommend Bill to everyone.
- Dorothy Reinker
Thank you for your feedback Mrs. Reinker. Our goal is 100% customer satisfaction and that begins with being prompt. We want to educate our customers, giving them options enabling them to make the best decision for their situation. All of our technicians are very conscious of what separates us from our competitors. Thank you for choosing Precision.
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Technician: Bill Adamini
North Royalton, OH
Zoran was polite and professional and did a good job
- Brian Zimmerman
Thank you for your feedback Mr. Zimmerman.
Berea, OH
Our Technician, Bill Adamini, had to come out on the coldest day in January when the wind chill was -17. He diagnosed the problem, explained it in detail and gave me options for the best repair. He had the job done quickly and was extremely professional. I will recommend this company to any of my friends/family. Keep up the good work!
- Jerry & Sheryl Krocek
Thank both of you for your feedback. When the temperature drops that low is when we are needed the most, so our guys know to bundle up. We want to educate our customers so they can make an informed decision about their door. Please share your experience with others. Thank ou.
Cleveland, OH
Mr. Robinson gave me outstanding customer service and professionalism. The garage door now operates fluidly with no noise. I am delighted with the complete renovation of my garage door system!
- Jesse Hall
Thank you for taking time to review your experience with us. It is common for customers to say " my door never worked like this before, even when it was brand new". Our goal is 100% customer satisfaction. Hopefully we achieved this with you.
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Chesterland, OH
Very satisfied with Anthony Wise, the technician who installed the new opener. His knowledge and professionalism was greatly appreciated. He is a asset to your company. Thank you
- Maureen Sullivan
We appreciate your feedback Mrs. Sullivan. Our goal is 100% customer satisfaction. We know that is what separates our our competition.
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Technician: Anthony Wise
Cleveland, OH
Zoran is a great representative of your company
- Garr Eberle
Thank you for recognizing and acknowledging what we are already aware of. We know it all starts with the character of the guys we hire.
Fairview Park, OH
We have used Precision Door in Chicago and Cleveland and have been very satisfied with quality of work and professionalism of all staff. THANK YOU!
- Jerry & ann Spelic
Thank you for your continued loyalty Mrs. Spelic. We have discovered the winning for formula for success and will always strive to improve.
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Beachwood, OH
I needed someone to repair my garage door because it wouldn't come down. I got the name of your company from Angie's list. I needed the repair done right away because I couldn't secure my garage. When I called I was able to get an appointment that same day. The technician was courteous and prompt. He analyzed the situation and discovered that the sensors was not working. He replaced the sensors and now the door works. Thank you for your prompt and efficient service.
- Earlie Edwards
Thank you for taking time to review your experience with Precision Door. Angie's List is an excellent referral source for us. We do our best to provide prompt and professional service to our customers.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Zoran is always polite and informative about what is going on with my garage door. I'm thankful that he was the technician that was sent to my home. I'm always very satisfied with Zoran's work on my garage door.
- Therese Fortier