I just took a chance today in the Yellow Pages when my spring broke. I was never pressured, but ended up taking care of all my issues on my garage door and opener. Zoran was great and professional and answered all my questions. Did a great job and I would recommend them to friends and family.

- Janet Barnhart

Thank you Mrs. Barnhart. Most people take their garage door for granted and think as long as it opens when they press the button everything is fine. Part of our job is to educate the customer so that customer can make well informed decision about the repair. Thank you choosing Precision Door.

Jason Schwarz, is a terrific guy. He got stuck in my driveway 3 times and was so nice about it. That shows true character. thank you for great service.

- Bernie Malensek

We appreciate you feedback Mr. Malensek. Jason is really persistent and not easily deterred from his goals.

When my garage door would not open last night I thought I was in for some trouble. I called precision door at 6:30, after business hours,after seeing them on google, I was greeted wih an appointment for the following morning. Paul arrived promptly around 10 am and was skills at assessing necessary repair, but honest about what I absolutely needed. He was pleasant to deal with and knowledgable. He installed new rollers and a torsion lift system for my old wooden garage door and I was amazed at how easy it moved when complete and totally worth the investment to have it done right.

- Wachala

We appreciate your feedback. In most cases, we can provide service immediately to homeowners, if not we will come early the following morning as in your case. Our technicians are the best in the area. We want to educate our customers about how a garage door works and then help them make the wisest decision for their situation. Thank you for choosing Precision Door.

Brad Buzzelli assisted Bill Adamini because Bill had not installed an 8500 opener before. Brad and Bill did a good job installing the opener and a new door. I rate Precision with four stars because of poor "communication" between Precision and the customer. I did not get quotes from any other door/opener companies because I was impressed with your web site and you had a good review (although customers noted that are more expensive) on Angie's List. I bought a new opener (8500) and a door. The communication problems: (1) Paul quoted the job, but it was 48 hours until I received the email quote confirmation. (2) It took seven days for Precision to get a delivery schedule from your supplier. (3) When Bill arrived to install the opener and door, he discovered that Paul had not measured correctly and, thus, after Bill's new measurements, a different opener had to be ordered (the 3595). (4) One week later, Precision tells me that neither the 3595 nor its new replacement (8587) are available.This required yet another (the third time) opener to be ordered (the 8500), with the price going up with each new opener. Additional comments: (a)Your technicians should know more than just three opener models. Only after looking at Liftmaster's website and talking with Liftmaster Customer Service did I learn that my situation of limited ceiling area for a belt or chain drive might have had an alternative solution (splice a belt or tilt the rail). I had wanted a belt drive. (b) Upon completing the job, Bill provided me with an owners manual for the opener, but no manual for the door. I had to call Precision to request a manual for the door. Bill, a week later, brought me a door manual from another job. The manual was dirty (as though it had been on a muddy floor). (c) After installing the opener and door, Bill returned to correct a slight problem with door weather stripping. No major problem, but another "Gosh, it didn't go right the first time." PS. Although I initially wanted a belt drive, I am pleased with the 8500 (even though I don't need all the high-tech features). I should note that Paul had suggested the 8500, but at that time, I did not want to pay more for the 8500 and all of its high-tech features which I did not (do not) want.

- Raymond Herzog

We really appreciate your feedback Mr.Herzog. Our goal is to continuously improve where it is needed and this gives us the opportunity to get better in that area. Thank you again.

I thought my garage door needed a tune up and saw you Angies list and the rest is history. It seems I need a great deal more then a tune up. Paul Broschk, the technician showed me that my door was in horrible shape. He was courteous, friendly and explained everything that needed to be done to make the door safe. I will recommend Paul and Precision Door to my friends.

- Pat Barnes

Thank you for your feedback. We want to educate our customers enabling them to make a wise decision about their door.

I've used your company in the past and I'm happy with your service and service technicians.

- William Kramer

Thank you Mr. Kramer and we hope that you will continue to use us for any future garage door issues you may encounter.

Excellent service,from beginning to end I will come back to Precision for future service and also request my Service Technician Anthony Wise.

- Eddie Dangerfield

Thank you taking time to review your experience with Precision Door and Anthony. Our #1 goal is 100% customer satisfaction.

Paul, Did very good job and explained the situation.

- Dante Frezza

Thank you for your feedback Mr. Frezza.

We could not have been happier with our experience with Precision Door Service. Our old door broke due to age and weather and they were out here the next day. Paul Broschk was our technician and he couldn't have been more professional and friendly. We would highly recommend your company to anyone we know. Thank you.

- Brian Moriarty

Thank you Mr. Moriaty. One of our goals is 100% customer satisfaction. We are pleased Paul provide a good experience for you.

Excellent Service. Extremely Professional. Great Technician. 110% Satisfied

- Terry Cybulski

Thank you for your feedback Mr. Cybulski. Our technicians are the best.

Professional and courteous. He went above and beyond expectations.

- Pat & jennifer Chaloux

Thank you taking time review your experience with Precision and Paul.

Fast service. Meticulously went over analysis of problems, recommendations for solving them, cost, and time involved. Made sure I understood everything every step of the way. Unusually accurate estimate of how long the work would take and what time would start working on job. Very pleased with results. Very impressed with the value I got for the money. Great working with my service tech Zoran.

- William Jones

Thank you for your feedback Mr. Jones. Our goals are to "fix the right the first time" and for our customer to be 100% satisfied when we leave. It starts with the quality of guys we hire. We want to do what is best for the homeowner.

Anthony Wise was my technician. My experience was superior. He diagnosed the issues at hand, installed the new unit efficiently, then explained all relevant details. In addition, he is a courteous, nice guy.

- Robert Hays

We appreciate your feedback Mr. Hays. Our technicians understand the importance of customer service. Our business is built on that.

Fast service. Meticulously went over analysis of problems, recommendations for solving them, cost, and time involved. Made sure I understood everything every step of the way. Unusually accurate estimate of how long the work would take and what time would start working on job. Very pleased with results. Very impressed with the value I got for the money. Great working with my service tech.

- William Jones

Thank you for your feedback Mr. Jones. We have two goals we try to accomplish for each and every customer. First, "we want to fix the door right the first time", so you never have to worry about it again and secondly, when we leave we want you to be 100% satisfied. We are pleased Zoran was able to accomplish both. Thank you for choosing Precision Door and please share your experience with others.

Zoran Jovanovic Did a great job fixing my garage door and installing a new opener. He was knowledgable, professional, and did not try to over-sell me on required equipment for the job. Thanks Zoran! Curt

- Curt Rekow

We appreciate your feedback Mr. Rekow. Our technicians are courteous, professional and very knowledgeable. Our goal is 100% customer satisfaction.

I had a same day appointment scheduled and Jason called to let me know that he could be there earlier than quoted if it worked for us, and it did, so that was a good start. He was professional and pleasant when he arrived. One spring was obviously broken so it wasn't hard to diagnose that problem but he did show me several other issues. I'm no expert so I took the problems at face value, they seemed legit and you have to put trust in people at some point. After the inspection he offered a few options running from replacing the springs to the "Rebuild Package" which would cover all the other issues plus a few more. The main reason this is a 4 star review is the cost. I know that the price is the price and I always have the option to decline but when something is broken and needs fixing you have limited option. So on one hand I have a fixed door with several issues taken care of and a lifetime warranty but the other hand it could have been done for less money. I get that quality, long lasting parts cost more but even taking that into consideration the prices are high. For instance, $90 for a center bearing plate that can be had for around $10-15. Even saying that it's a higher quality that that doesn't make that price decent. From a service standpoint it was 5 stars. Jason was polite, professional, arrived early, worked quickly and made sure things were right. From an overall satisfaction standpoint I have mixed feelings and that is purely down to the cost which seems very much inflated even taking the quality of the parts into consideration. I guess ultimately something is only worth the price that somebody is willing to pay and I paid the price.

- Kylene Roberts

I had previously used Precision and would recommend them to family and friends. So I called. Service was done in a very timely manner and quite professional. Anthony was very knowledgeable and explained the job well. This is Five Stars***** Thank you!

- victor matthews

Thank you for remaining a loyal customer Mr. Matthews.

I don't know that I've ever been more impressed with a company than I was with the repair that was done on my garage door on Sunday. As my wife and I were leaving for Sunday brunch, our door came off track, dangling on both sides. I called to schedule an appointment as I was already preparing to call off work on Monday, as my car was stuck in the garage. To my shock, I got a same day appointment. To even more of a shock, Bill was able to come out, do the repair, and be cleaned up in less than an hour. To my complete amazement, everything was covered under my warranty from the repair I had to do in the fall. I couldn't ask for more. Incredibly quick service, incredible attention to detail, and it was covered under the warranty!?!? You have a customer for life.

- Logan Andress

This is one of my favorite reviews ever Mr. Andress. In most cases we are able to provide same day service as advertised, at no extra charge. We stand behind our warranty without question. The best part of what we do is help people. There is no better feeling. Thank you for your continued loyalty.

Anthony was absolutely amazing and extremely professional in his service today. Our garage door broke and he was able to come out the same day, and get here early for us. Since I've been home on maternity leave & my husband was at work, I had no idea how much snow our driveway had & he couldn't even get into the driveway. Anthony just shoveled the drievway for me, and he is so polite & professional in his work & communication. He clearly explained the problem to me, and was able to quickly install a new garage door opener for us (I guessed on the type in the box below, but it's a new LiftMaster. He took his time explaining everything to me & programming things for me, and I have already recommended Precision and Anthony to my friends and sister whose garage door also recently broke and will likely be calling you soon to make a repair on the west side of Cleveland. Thank you so much! Anthony is truly an example of the type of courteous professionalism that people know they can trust to bring into their home, and that is truly appreciated.

- Kristin Kavanaugh

Thank you for your feedback Mrs. Kavanaugh. This really reaffirms our opinions of the quality of our employees. We expect them to be courteous, professional and prompt. What Anthony did went beyond good customer service, it was great customer service. He actually took ownership, which we encourage our guys to do. We want our customers to experience the 'WOW' effect. Please continue to share your experience with others.

on time, on purpose, gets the job done. courteous, professional and stand by their work, even in the most inclement weather. thank you for everything!

- Judith Weiss

I chose Precision based on a relationship that I have with a Mr. Jeffrey Ware. I was extemely confident in his ability to deliver on a promise of complete customer satisfaction in the work performed. All of the value -added services indicated i.e., service 24/7 and variety of appointment opportunities were of importance, however, it was the relationship and trust that was paramount in my decision.

- Will Walker

Thank you for your feedback Mr. Walker. It was a pleasure doing business with you. I can guarantee your faith and confidence is well placed, although I am not doing the work myself, I am quit confident my team will do an excellent job of installing your new garage door. One of our goals is %100 customer satisfaction. Thank you for choosing Precision Door.

Zoran arrived on time and clearly explained to us the problem with our door. He worked diligently for almost 2 hours to fix the problem. Very nice, competent man and great service. Highly recommended.

- Amy Storer

Thank you for your feedback Mrs. Storer. We realize how important promptness is to our customers, thereby becoming a priority for us. We want to be the leaders in customer service. Thank you for choosing Precision Door.

Our technician Zoran was excellent. He arrived ahead of schedule which we really appreciated. He explained what he was doing to do to repair our door and also gave advice on some preventive maintenance.

- Lisa & Rich Miranda

We appreciate your feedback, it helps us do an even better job. Calling ahead shows our customers that we value their time.

Zoran was diligent, very clear and professional. I had a clear understanding of the problem and the repair.

- Jeffery Weaver

Thank you Mr. Weaver. Another job well done by Zoran and the Precision team.

Thanks to Precision Door for handling our garage repair in the most professional way possible. Our spring and cable broke after normal business hours. I called the 800# listed on the website and received a next day appointment. Our technician, Bill, called the following morning (in advance of the scheduled afternoon appointment) and was able to fit me in earlier than expected due to a cancellation. He was very knowledgeable and walked me through all of my options without any high-pressure sales pitch. I appreciate his professionalism, along with his great attitude - THANK YOU!

- Dan Foust

Thank you for your feedback Mr. Foust. Our goal is to provide the highest level of customer service possible to our customers. Our technicians are friendly, courteous and professional. We understand that most people don't know how a garage door works, so our guys take time to explain how it works allowing the customer to make the best decision for their situation.

Precision came the next day after I called, called before their appointment and was even able to make it earlier than they thought. They finished their work in the amount of time they estimated and were honest and understandable in the options to choose from. Matt was nice, clean and respectful of my baby sleeping while he was working. Thanks for the quick and effective service. Now we have a garage door that works - thanks!

- ben barnes

Thank you for your feedback Mr. Barnes. It is clear that our technicians are putting our customers first. The entire process should be a pleasant experience for the homeowner. Thank you again for choosing Precision.

I called Precision to fix a garage door opener that worked but was extremely loud and I was concerned it would quit in this cold. They showed up on time, was quick to determine the issue and efficient in putting in a new opener. The price was higher than I had anticipated but considering the installation and the quality of the new opener I am very pleased. The technician was excellent, friendly, courteous and most important was efficient and knowledgeable.

- Marty Cook

We appreciate your feedback Mr. Cook. We do our best to provide prompt and professional service. We want your experience with us to be a good one and when we leave we want you 100% satisfied. Please tell others abour Precision Door.

Paul did a great job. Called before he arrived, diagnosed the issue, gave me my options and completed the repairs on the spot. What more could you ask for? Also, Paul was very pleasant to work with.

- Jim Arnos

Thank you Mr. Arnos. We agree, Paul did an excellent job of representing Precision Door. Please do not hesitate to call for any future issues you or someone you care about may have.

Matt was prompt, kind, efficient, and honest. Really appreciated his service.

- kurtis dornan

Thank you for your feedback Mr. Dorman. That is a very fitting description of Matty. Thank you for allowing us to service your door.

We selected Precision because of its strong ratings and great reviews on Angie's List. Jason, the technician, arrived promptly at the designated time, assessed the door and opener, and gave us options for repair and/or replacement. He was very pleasant and exceptionally easy to work with. He took time to point out issues and safety concerns to me. I felt he was honest and upfront. We still need to decide whether to have a rebuild done or have the old door and hardware completely replaced but we know we will definitely use Precision for the job. I certainly would recommend Precision to my friends.

- Elizabeth Cook

We appreciate your feedback Mrs. Cook. I think it is pretty awesome that, although you haven't agreed to go with Jason's recommendation yet, you still were impressed enough with the process to write a review. Our goal is 100% customer satisfaction and given the opportunity we are sure you will agree. We would love to provide that "WOW" experience.