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Precision Garage Door of Clevelandhas received 4833 reviews, averaging 4.93 Stars:
Cleveland, OH
Thank you for taking time to review your experience with Precision Door. We try to provide our customers with a good experience.
Service Provided:
Product:
Technician: Anthony Wise
Bedford, OH
Technician was on-time and gave a very thorough evaluation of the garage and was very thorough in reviewing what needed to be repaired, gave estimates of time to repair and what products would be needed and was great at explaining everything that needed to be done. really impressed!
- Lora Hay
We do our best to provide prompt and professional service to our customers. I am disappointed we were not able to offer you a solution.
Bay Village, OH
We're repeat customers & based on our experience with Precision over the last several years, which has ALWAYS been EMERGENCY service, we wouldn't call anyone else. Last night at 6 PM,I discovered that the garage door would not operate, leaving the car trapped. Since I have to be at work at 7 AM, I called Precision immediately. The technician, Anthony Wise, called back promptly to confirm he would be coming out, and actually arrived earlier than he estimated. Anthony was professional and friendly, making sure I could see for myself what the problems were, and giving good informational answers to my questions. I decided on a garage door "rebuild" and 2 hours later everything was shipshape. I also appreciated his thoughtfulness in taking his boots off for the short trek from front door through the house to the garage.
- Kimberly Case
Thank you for this awesome review Mrs. Case. Everything you mentioned is what makes us different from our competitors. Please share your experience with others.
Broadview Heights, OH
The technician Z provided excellent service as well as a friendly and informative manner. I called immediately after the door broke at 3pm and Z was here in less than 30 minutes. I couldn't have been more pleased by the service performed and Z's friendly nature! Thank you very much! Yes, a definite 5 stars!
- Gina Kempen
We appreciate your feedback Mrs. Kempen. Our goals are to "fix your door right the first time" and for you to be 100% satisfied.
Cleveland, OH
"AWESOME" Customer service beyond compare first from Jason Swartz. Then Ryan Freeman comes to install the door and puts the icing on the cake with his knowledge, experience and superb customer service. I can hardly believe that he took down my old garage door and assembly and replace the new garage door without assistance. I read the many written reviews concerning this company before I made my decision, after all this was an investment. However the price was great and the reviews are certainly true. If Jason and Ryan are examples of all of your employees, your company is truly blessed with an eternity of successful business dealings. Thanks for meeting and exceeding my expectations. Carol Wimbs
- Carol Wimbs
We want our customers to have a great experience from start to finish. Yes all of our employees have the same qualities. It is the culture we developed, always doing what is best for our customers.
Product:
Kamm's Corner, OH
I chose Precision as I belong to Angie's List and they had the best and most amount of reviews and I am so glad I did. My previous garage door opener would open only a few inches and kept getting stuck over the years and I could not deal with it any more (not getting any younger) and knew I wanted one that I did not have to be bothered with any more. Bill arrived ahead of schedule which I was thankful for as I had to go to work. He was very professional, knowledgeable, friendly and had the entire job done in no time despite the fact it was freezing out. The garage door opener is so quiet and I love the fact I can put it on delay for 5 minutes and it closes on it's own! Several times I forgot to close the door overnight so now I am relieved I will never have this worry. I have to give a shout out to the girl that answered the phone as she quickly dispatched Bill to the job. Hopefully this garage door opener will outlast me and I will be a happy camper!
- Deborah Romano
Thank you Mrs. Romano for your feedback. !00% customer satisfaction is our goal. It starts with the initial phone call and continues long after the technician leaves your home. Enjoy your new opener and please share your experience with friends and family.
Service Provided:
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Technician: Paul Broschk
Brecksville, OH
Bill Adamini was professional, competent, and courteous. He listened, quickly diagnosed, and described recommendations with rationale. He gave information before and after the repair and was very efficient. We appreciate his good work.
- Chris Graor
Thank you for your feedback Mr. Graor. We are pleased Bill was able to provide you a good experience.
Euclid, OH
Service was excellent, as advertised. I called at 1:45pm on a Saturday afternoon and repair tech arrived around 3pm, completed work by 4:15pm, and that included some unexpected wrinkles in the job. Al replaced our broken torsion spring, mounted a new center plate for it, installed new rollers, and replaced a broken cable, all with great efficiency on a pretty cold day. Thanks, Al and Precision. GREAT JOB!
- GREGORY MILLER
Prompt, professional and courteous service is what we provide. We appreciate your business Mr. Miller.
Chagrin Falls, OH
Prompt response to service call and quickly provided list of identified issues and options to correct them. I decided to purchase a new garage door. Precision replaced my broken springs and replaced a missing bearing to get my existing door working until the new one is installed. All completed in under 2 hours.
- Steve Tutor
Thank you for your feedback Mr. Tudor. We go the extra mile to ensure we provide a good experience for our customers.
Parma, OH
Tech was good finished job timley manner,Did not like how they handled my billing, ran my credit card with both payments, never got a call back concerning this issue,tech got 5stars, company 2 stars
- Tom Krakowski
Product:
Cleveland, OH
Fantastic!
- Sara Smith
We appreciate you business Mrs. Smith. Do not hesitate to call on us for any future garage door needs.
Product:
Chagrin Falls, OH
i was impressed with the reviews that I read on-line. The repair person, Jason, was very polite and accommodating BUT I had agreed to a new door opener and while Jason was getting ready to do the job I called my brother and he said to stop installation as he told me earlier that it was a "coupler" that needed replacement. So Jason left, my brother went to a Genie store in Burton, bought the coupler for $ 5.00 and the door opener is fixed. As a single woman with no knowledge of door openers, I would have spent in excess of $500.00 but I had someone I could ask. It certainly made me wonder if the fact that I am a woman influenced Jason's decision to suggest a new opener. In fairness to Jason, he did say he would look at the opener in more detail but, of course, then I would have to pay for that service and possibly a new opener in the end. How would a female in your family handle this situation??? was a woman
- Gladys Gabor
North Olmsted, OH
There is nothing worse than feeling trapped in your own home. My garage door spring broke and I was unable to get my cars out. Thanks to your technician, Zoran, my problem was fixed in no time. Zoran was excellent in explaining what went wrong and very efficient in getting the job done. Precision is lucky to have him as an employee.
- Michele Leahy
From time to time we get the chance to be heroes. Zoran's chance occurred and he was able to serve you. There is no better feeling.
Solon, OH
Zoran Jovanovic serviced our garage today 3/19/14. He was on time, very professional, knowledgeable, and courteous. I would recommend your service anytime and certainly Mr. Jovanovic! Thank you.
- MARYKAY TORNATORE
Thank you for your feedback Mrs. Tornatore. Please do recommend us to others.
Chagrin Falls, OH
This was a great experience. My husband got so frustrated with our old garage door opener panel that he ripped it off the wall. When I bought a new one to replace it, he couldnâ??t get it programed. I call late in the day on a Monday. They came early the next morning and had it programed in 15 minutes! Better yet, all the other remotes still worked!
- Joan Musumeci
Thank you Mrs. Musumeci, our goal is to provide a great experience to our customers.
North Ridgeville, OH
Paul was very professional in his performance of the job. We will recommend him to our family, friends and neighbors !!! We will also call Precision for all further needs. Thank you !!
- Gladys Fulkerson
Thank you for your feedback Mrs. Fulkerson.
Macedonia, OH
Your technician was fantastic. He explained everything and answered questions I had. Also he was done very quickly and went over everything from the warranty to how to operate it. I have another home and would use your company again. Thank you
- Sabrina Fruscella
Thank you Mrs. Fruscella for allowing us to service your garage door. Anthony is very good at explaining to our customers how the door works. Please don't hesitate to call on Precision.
North Olmsted, OH
Came across precision door on the web called them up on a Saturday was surprised to find they work the weekend. The next day Sunday Matt Petroff came out right on time explained in detail about my garage door parts operations had learned had a few very worn parts so had replaced and had a liftmaster opener installed garage door is like brand new with minimum cost. Matt did a great job with install and cleanup.
- John Bartow
We appreciate your feedback Mr. Bartow. Yes, we provide service 7 days a week at no extra charge. We try to educate our customers so thatcustomer can make a well-informed decision about the repair.
Product:
Westlake, OH
great fast friendly service (I think it was Al Fleming)
- Audrey Florrest
We provide prompt professional service.
Kirtland, OH
Z was very good,did a nice job and answered all my questions. Good rep. for Precision Door.
- Allan Malvicino
Thank you for taking time to review your experience with Precision Door.
Service Provided:
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Technician: Zoran Jovanovic
Rocky River, OH
Al was GREAT! on time, fast, explained everything completely. Its nice to know there are still companies out there that are honest, reliable and service oriented. We will spread the word around. Thanks again!
- Brian Horning
Our goal is 100% customer satisfaction and fixing your door right.
Newbury, OH
Very professional, Thank you, I was very impressed. I would recommend your company highly...
- Reggie Williams
Thank you for your feedback Mr. Williams. We are pleased Zoran made a favorable impression, e is a true professional. Please tell others bout Precision.
Service Provided:
Product:
Technician: Zoran Jovanovic
Cleveland, OH
Thank you precision garage door, for sending a service technician such as Bill Adamini, a young man very intellegent,knowlegable and friendly knowing his job and just what to do to fix the the garage door. Bill is very exceptional. Seem to be Godly sent and on time. Yes I would recommend Precision to friends and others. Thanks and may God Bless You and the Company.
- Clara Longmire
Thank you for your feedback Mrs. Longmire. Our staff is the very best in the area. Our technicians are friendly, knowledgeable and Prompt
Olmsted Township, OH
Zoran did an excellent job. thank you. this was an expensive project for us but I believe it will be worth it in the long run
- Ken Fox
Thank you for your feedback Mr. Fox. Most people take their garage door for granted and experience has shown the door breaks at the most inopportune time. What we offer is peace of mind.
Service Provided:
Product:
Technician: Zoran Jovanovic
Lakewood, OH
Matt (the service guru) was fantastic and the experience of working with the staff I dealt with was excellent. No hard sell and great communication. My garage needs more work and I will surely be calling on Precision.
- Kris & lauren Nicoloff
We are pleased your experience was a good one and do not hesitate to call Precision Door for any future garage door needs.
Cleveland, OH
Done very well...was on time when Zoran call before coming over.
- Donna Lu
We really appreciate your business Mrs. Lu. we are pleased Zoran was able to solve your issue.
Westlake, OH
Thank you for our beautiful new garage door. Ryan did a fantastic job installing it. He worked very quickly. The weather was very cold, but he did his job extremely well. Thanks again for all your help over the last few months.
- Margo Ondrejech
Thank you for your feedback Ms. Ondrejech. It is always good to hear from a satisfied customer.
Product:
Euclid, OH
Anthony Wise arrived promptly at my home and explained and demonstrated what was causing problems with my opener. Since he felt it is was at least 30 years old I had the Lift Master premium Series opener installed. He did a nice job installing, also explaining the opener and cleaning up all the mess. He was pleasant and efficient and hopefully I will have this garage door opener a long time! Also appreciate the prompt service after placing the call and not being told that you were too busy like the first company I called.
- Dee Beacham
In most cases we are able to provide same day service and if not, we are able to arrive first thing the following morning. Our technicians are prompt, courteous and professional. We are pleased your experience was a good one.
Service Provided:
Product:
Technician: Anthony Wise
Strongsville, OH
Google comes through again! My garage door failed me on the second coldest night of 2014. Precision answered their phone promptly with a live person no less! I was considered an emergency because my car was stuck inside. They arrived within the hour and Al was done and gone within 45 minutes. Considering the original unit was 15 years old, the replacement (cost and warranty) were well worth it. Excellent.
- Kim Hollett
You will always talk to live representative when call Precision. We provide prompt professional service regardless of weather conditions. We are pleased you chose our lifetime warranty package which we stand behind %100.
Strongsville, OH
Service was prompt as always. So glad that I chose this company over 10 years ago. Have always been treated with courtesy no matter how minor the problem was. Everyone still marvels at how super quiet my garage door sounds opening & closing.
- LAURA CRAVENS
First, let me commend you for being a loyal customer. No matter which technician comes to your home we can guarantee you will always be treated with the same courtesy you have become accustomed to from Precision Door.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Quick response - came out the same day. Installer was very nice and efficient. Overall great experience!
- Jennifer Kessler