WITH 4,779 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door
Precision Garage Door of Clevelandhas received 4779 reviews, averaging 4.93 Stars:
Lakewood, OH
We are pleased your experience was a good one and do not hesitate to call Precision Door for any future garage door needs.
Cleveland, OH
Done very well...was on time when Zoran call before coming over.
- Donna Lu
We really appreciate your business Mrs. Lu. we are pleased Zoran was able to solve your issue.
Westlake, OH
Thank you for our beautiful new garage door. Ryan did a fantastic job installing it. He worked very quickly. The weather was very cold, but he did his job extremely well. Thanks again for all your help over the last few months.
- Margo Ondrejech
Thank you for your feedback Ms. Ondrejech. It is always good to hear from a satisfied customer.
Product:
Euclid, OH
Anthony Wise arrived promptly at my home and explained and demonstrated what was causing problems with my opener. Since he felt it is was at least 30 years old I had the Lift Master premium Series opener installed. He did a nice job installing, also explaining the opener and cleaning up all the mess. He was pleasant and efficient and hopefully I will have this garage door opener a long time! Also appreciate the prompt service after placing the call and not being told that you were too busy like the first company I called.
- Dee Beacham
In most cases we are able to provide same day service and if not, we are able to arrive first thing the following morning. Our technicians are prompt, courteous and professional. We are pleased your experience was a good one.
Service Provided:
Product:
Technician: Anthony Wise
Strongsville, OH
Google comes through again! My garage door failed me on the second coldest night of 2014. Precision answered their phone promptly with a live person no less! I was considered an emergency because my car was stuck inside. They arrived within the hour and Al was done and gone within 45 minutes. Considering the original unit was 15 years old, the replacement (cost and warranty) were well worth it. Excellent.
- Kim Hollett
You will always talk to live representative when call Precision. We provide prompt professional service regardless of weather conditions. We are pleased you chose our lifetime warranty package which we stand behind %100.
Strongsville, OH
Service was prompt as always. So glad that I chose this company over 10 years ago. Have always been treated with courtesy no matter how minor the problem was. Everyone still marvels at how super quiet my garage door sounds opening & closing.
- LAURA CRAVENS
First, let me commend you for being a loyal customer. No matter which technician comes to your home we can guarantee you will always be treated with the same courtesy you have become accustomed to from Precision Door.
Chagrin Falls, OH
New garage door openers and door repair. Technician Jason was a #5.
- Rita Siwik
Thank you choosing Precision Door Mrs. Siwik. We try to provide a good experience for our customers.
Product:
Broadview Heights, OH
Our current garage door opener was 20+ years old and chose to fail today Monday March 3, 2014 as I was leaving for work. It closed down to about 2 feet from the ground and would not move up or down. I could not get the pull chain release to work so I could close it the rest of the way. I selected Precision based on their A rating on Angie's List and their proximity to my home. I was pleasantly surprised to get a same day service call appointment between 2 and 5. I got a call back that based on the technician having a call in Brecksville at noon my call was moved up to 1:00. Even better, Bill called me at 12:10 and asked if he could arrive earlier, which was fine because I work in Brecksville. Bill was at the house when I arrived and proceeded to diagnose the problem. The large gear that moves the chain to lift the door was stripped. Bad news the opener was so old that it did not have the safety sensor that is required by code and he was prohibited from repairing the gear. We had to get a new opener. Bill showed me the models available with the full installation price including tax. I selected the base model LiftMaster .5 hp belt drive and Bill got to work installing it. He was finished just before 2:00 PM so I missed minimal time from work. He was very professional and courteous. Bill even set up the HomeLink transmitter in my car before he left. Overall this was a very good experience.
- Lucia Janoch
Thank you for your feedback Mrs. Janoch. Angies List is an excellent referral source for us. We do our best to make the service a pleasant experience for our customers. Our technicians are very respectful of your time.
Service Provided:
Product:
Technician: Bill Adamini
Willoughby, OH
One word for Bill and your company...professional! Could not be happier with Bill and the work he performed. Very friendly and courteous. It felt like a buddy of mine was helping me out of a jam! Great web site...look no further than Precision.
- Aaron and christina Keim
Thank you Mr. Keim. If we had to chose one to describe how we do business, professional would be that word. With technicians like Bill and our team of guys we will continue to provide the highest level of customer service possible.
Westlake, OH
The first thing I liked about your company was being able to speak to a live person rather than the "leave a message and someone will call you back" option 5 on a phone menu. Zoran did a complete inspection of my door and opener and made sure I understood what was OK, needed repair, or replacing. He was very personable, arrived in the scheduled time interval, called shortly prior to arrival time and quickly had my door operational. Your commitment to customer service and actually providing that service was greatly appreciated.
- Dennis Wert, Westlake
We appreciate your feedback Mr. Wert. All of the above mentioned are what separate us from other garage door service companies. We want to provide prompt, professional and courteous service to our customers.
Cleveland, OH
Thank you Precision Door. Your technician Anthony Wise provided exceptional service. He diagnosed and solved my problem in an efficient, courteous, and professional mannner. Based on the service I received I would highly recommend Precision Door. Thank you!
- Bernadette & Herb Burmeister
We appreciate you feedback Mr.& Mrs. Burmeister. We do our best to provide the highest level of customer service possible. Please tell others aboutPrecision Door.
Avon, OH
Great service - came quickly to fix door stuck open... Thank You!
- Karen Shulin
Thanks for allowing us the opportunity to service your door Mrs. Schulin.
Strongsville, OH
I will recommend Precision to anyone who needs this kind of service. I could not be more satisfied. Ryan Freeman is a valuable asset to your company. Thank You.
- Nora Zimmerman
Indeed he is Mrs. Zimmerman. We think very highly of Ryan and glad he is part of our team.
Strongsville, OH
Explained the problem, 13 yr. old door opener, the winter has not been kind. Trolley, motor and rails getting very tired. Matt explained the problem and we decided to replace rather than worry whether it would open this time. He was very knowledgeable, efficient, friendly and did a great job overall.
- Jim Gillan
We appreciate your feedback Mr. Gillian. Matt does a very good job explaining the problem and having a solution. We take care of our customers.
Product:
Cleveland, OH
Very professional, prompt. They called beforehand and left when they said they would. Repairman was courteous and professional. I would use them again, unlike the company I used before who installed a garage door opener on a garage door that soon fell apart because of lack of support.
- John Loney
Thank you for your feedback Mr. Loney. At Precision we take pride in doing what's best for our customers including being very respectful of their time. Please tell others about us.
Product:
Moreland Hills, OH
The service that Precision and it's staff gave me were outstanding!! The installer was very professional, efficient and personable. I will refer friends and family alike. Most important they made my wife happy!!!
- James Lawson
We are pleased your experience with Precision Door was a positive one. Please do tell others about us.
Product:
Bedford Heights, OH
I had my garage door repaired by Al Fleming who was prompt, courteous and provided great service and advice on garage doors. I would definitely use Precision again for future garage door repair or replacement.If I decide to have my garage doors replaced this summer, I would prefer to have the work done by Al Fleming.
- Carlton Daniel
Thank you for your feedback Mr. Daniel. We do our best to provide our customers with prompt, professional and courteous service. We will certainly allow to service or install your new doors. Thank you for choosing Precision Door.
Westlake, OH
Paul has become like a family member lately. We are thankful that he has been able to help us. He was very knowledgeable about garage door choices. He gave us some space to make our choice of the door. My husband chose the door he liked, but I stood my ground for no more windows. Thanks again for being able to help us. I
- Margo Ondrejech
Thank you for this review Mrs. Ondrejech. Paul is a unique individual, because of size some people see him as threatening at first encounter. Quite the opposite, he is a gentle giant and we are so glad he is a part of our great staff.
Cleveland, OH
Paul called when he was on his way. He was very courteous while here. Everything was explained in detail.
- William Macs
Thank you Mr. Macs, we want to our customers with a positive experience.
Service Provided:
Product:
Technician: Paul Broschk
Cleveland, OH
Work well done. Thanks!
- Baolian Yang
We appreciate your business Mr. Yang.
Cleveland, OH
I appreciate the lifetime warranty on the parts.
- David Wagner
Thank you Mr. Wagner. We want to do what is best for each individual customer. For the long term the lifetime warranty is perfect. Please tell others about Precision Door.
Olmsted Falls, OH
Zoran was professional and represented himself and your company well. He was courteous and very clean, thorough, knowledgeable and explain all my questions well. I would recommend him and your company to anyone who had a problem with their garage door. though your service and timeliness was excellent i thought that your prices were a little high -- but i accept that for the same day service and hopefully your quick response to any future problems i may have.
- Scott Reese
We appreciate your feedback Mr. Reese. The level of customer service we provide is by far the best in this area and although our price are slightly higher than some of our competitors, we are absolutely the best.
Service Provided:
Product:
Technician: Zoran Jovanovic
Cleveland, OH
We have an attached garage and the overhead door was stopped and stuck in a half open position. Using the yellow pages, I called two other companies first and was told they couldn't come out until the next day. Your ad stated 24/7 service and was confirmed by the girl answering the phone at 4:00 P.M Your installer Z arrived about 5:00. The motor on the opener was burned out and needed replacing. We were not familiar with your product or company but when Z talked about it in depth, we were impressed. He installed Lift Master Opener in an hour and a half but spent much more time patiently explaining everything he thought we needed to know. He was a good representative for your company; knowledgeable, polite and didn't rush us into a decision.
- Sharon Vertal
We appreciate your feedback Mrs. Vertal. Our ability to provide same day service is one of many differences that separates us from other companies. Also our technicians are quality, high integrity guys that really want to do what's best for the customer. We want to provide a memorable experience for our customers. Thank you for choosing Precision Door and please share your experience with others
Service Provided:
Product:
Technician: Zoran Jovanovic
Parma Heights, OH
Bill Adamini is a very courteous, knowledgeable and friendly technician. He replaced my old Liftmaster (21 years old) with a new belt driven unit, and did it in less than an hour. I could not have been more pleased with the service he provided. I hesitated giving a five star rating because I thought the price was a little steep, but thought that would be unfair to Bill. He deserved five stars. Nice going, Bill.
- Ronald Pehotsky
Thank you for your feedback Mr. Pehotsky. We receive comments very similar to yours about quite often. It reinforces the kind of customer service he is providing. We attribute our continuous growth to the quality of that customer service. Yes, we are a little more expensive that some of our competitors but we are prompt, professional, expert, courteous and always at your disposal. It is very difficult to quantify what that is worth, would you agree. We really do appreciate your business.
Service Provided:
Product:
Technician: Bill Adamini
Strongsville, OH
This is the second time I have called Precision and have been completely satisfied both times. Serviceman, Matt, arrived on a Sunday within 2 hours of my call. The work was done very efficiently and at a fair price. I would highly recommend Precision!
- Harry Ezzo
Thank you being a loyal customer customer Mr. Ezzo. We do our very best to provide prompt, courteous and professional service to our customers. Please share your experience with others.
Product:
Bedford, OH
I would like to thank u all for a job well done. The technician was excellent and very polite and work very diligently to complete my garage door. I will definitely recommend your services to all that inquiry. Thank you!
- Kirk Long
We appreciate your feedback Mr. Long. We understand the importance of great customer service. Our goals are to "fix the door right the first time" and for our customers to 100% satisfied. Thank you for choosing Precision Door.
Cleveland, OH
Bill was extremely courteous and a very professional technician who made me feel very comfortable picking the best path to take to get my door fixed. I felt I was in good hands through the whole process and not once felt like I was being misled. I will for sure look up Precision in the future.
- Will Montgomery
Thank you for your feedback Mr. Montgomery. We have a very rigorous training program and stress the importance of customer service. Fortunately, we have assembled a team of guys that are ambassadors for Precision Door. When we leave we want our customers to be100% satisfied.
Lakewood, OH
the tech was very good me being a carpenter by trade his talent of workmanship were excellent. will request him and you company in the future when replacing my door Thanks Don Campbell
- Don Campbell
Thank you for your feedback Mr. Campbell. Our goal is 100% customer satisfaction.
Chagrin Falls, OH
Service employee was on time courteous and very pleasant!
- Kristen Ganzhorn
Thank you for your feedback Mrs. Ganzhorn.
Cleveland, OH
What a truly great company! We had trouble with a broken spring but the tech also pointed out issues with the cable and rollers. Very knowledgeable, professional, courteous. We elected to have all of the maintenance completed and it came with life-time warranty. The customer service was superb! Tech was very prompt and friendly. This company makes excellent use of the web interface; confirming appt, invoice, etc. Wow!
- Lisa Nesbitt
We really appreciate your feedback Mrs. Nesbit. This is one of the best reviews I have responded to in quite some time. Everything you mentioned above are what separate us from our competitors. Our goal is to be a great company for our customers and our employees. We want to provide our customers a WOW experience. Thank you for choosing Precision Door and please share your experience with others.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Matt (the service guru) was fantastic and the experience of working with the staff I dealt with was excellent. No hard sell and great communication. My garage needs more work and I will surely be calling on Precision.
- Kris & lauren Nicoloff