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Precision Garage Door of Clevelandhas received 4797 reviews, averaging 4.93 Stars:
Cleveland, OH
Thank you for your feedback Mr. Baden and also for your continued loyalty. We will always provide the highest level of customer service possible.
Euclid, OH
I was very impressed with the service provided by the tech that arrived at my home. Anthony Wise was very professional and courteous. He was very detailed in his explanation of what needed to be done and the cost involved. He explained everything he was going to do. I will recommend your company to anyone I know in need of garage repair.
- Jeanette Collins
Thank you Mrs Collins. We want to make a favorable impression on our customers. We do this by being professional, courteous and very detailed in explaining the problem and the solution. Please recommend Precision to others.
Strongsville, OH
Our installer, Matt, was very knowledgeable and did a great job. He called ahead to let us know he was available earlier than promised which was very convenient for us. Would highly recommend both him and your company.
- Wallace Crawford
Thank you for taking time to review your experience with Matt. We really take care of our customers. Our goal is make our visit a pleasurable one for you.
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Twinsburg, OH
Al came to my home about an hour after I called for an appointment, so the immediate service was appreciated greatly. He explained the problem clearly, and in no time, my garage door was fixed.
- Maureen Cavotta
Thank you for choosing Precision Door Mrs. Cavotta. We do provide prompt, professional service to our customers.
Independence, OH
Great service. Hopefully has solved a problem that I have had for 6+ years. Impressed with the guarantee. And Zoran was very knowledgeable, polite, and reliable.
- Francine Kasayka
Thank you for your feedback Mrs. Kasayka. Our two goals are fix it right the first time and for our customers to be 100% satisfied. If for some reason we have not done that we will stand behind our warranty 100%.
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Technician: Zoran Jovanovic
Cleveland, OH
I could not have gotten better service. The tech arrived within a 1/2 hour of my call. He refused to stop until he solved the problem. I give them 5 stars and highly recommend them.
- Barbara Besser
What an awesome review, thank you Mrs. Besser. Please tell friends and family about your experience with Precision Door.
Westlake, OH
top notch service.
- Rick Baldoz
Thank you for your feedback Mr. Baldoz.
Rocky River, OH
Prompt and excellent service. Explained in detail what the issue was and had several suggestions. Did not try to over sell anything. I would definitely use this company again. Technician was very knowledgable and polite.
- Aileen Fitzgerald
We appreciate your feedback Mrs. Fitzgerald. We always want to do what is best for our customer.
North Olmsted, OH
Al was the best...he explained it all to me then fixed it perfect five stars is not enough for him!
- RJ Moore
Thank you for taking time to review Al and Precision. Another job well done.
Cleveland, OH
The tech was very cordial. He explained everything and told me all costs up front. He also offered additional help in the future if needed after my inspection! Excellent customer service! Completely pleased!
- trisha erskine
Thank you for your feedback Mrs. Erskine.
Bay Village, OH
Great and quick service, More costly than we planned but a qualit product and service.
- Clarence Engel
Thank you for your feedback Mr. Engel. We are not the least expensive company but over time you will realize we are the best. We provide our customer with "peace of mind". What do we pay for that?
Euclid, OH
Good morning, On Tuesday, April 8, 2014 Mr. Anthony Wise came out to repair my garage door. I must say he did an excellent job and also had given me tips on how to maintain my garage door. I also had my metal rollers replaced with vinyl rollers and my garage door is a little quieter. I will be a returning customer to have a new chain drive put in to replace the current outdated one. I am a satisfied customer
- Laquenta & deija Jones
Thank you for your feedback Mrs. Jones. Customer service is what drives our business and we are fortunate to have people such as Anthony to represent Precision Door. We want you to be our customer for life.
Kamm's Corner, OH
Just wanted to take a moment an say how nice it is to have a quiet functioning door again. Thanks to Anthony my technique was in an out in no time. Arrived hrs. ahead of my estimated time. He knows hihis stuff. Thank u Precision
- Rob Mihna
We appreciate your feedback M. Mihna. We want to provide a good experience for our customers.
North Ridgeville, OH
I called Precision after another company gave me an all day time frame for showing up and never called before showing up. Although I was within 5 minutes of the house, they came and left and said I would have to reschedule. I rescheduled, but with Precision and very glad I did. "Z" was very professional and courteous. He treated my garage door as if it were his own -- he did not leave until he was completely satisfied with how the door was operating. New to the area, I now have a company I will use and recommend. Thanks.
- Dennis Owen
Thank you for choosing Precision Door. We value our customers time, no one likes being held hostage in their own home. Our technicians are the best in the area really represent us well. They really care about the customer. Please call on us for any future issues with your garage door.
Cleveland, OH
Technical was efficient, personable and knowledgeable.
- Christine Root
Thankyou fr your feedback Mrs. Root.
Cleveland, OH
Your agent called to schedule my appointment within the hour. On the morning of Jason called on his way and was prompt. I thought Jason did a nice job walking me through the process.
- Dan Becker
We are pleased that Jason was able to solve your garage door issue and provide a pleasurable experience also.
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Beachwood, OH
Paul did a great job explaining the problem and alternative solutions.
- David Burleigh
We appreciate your feedback Mr. Butleigh.
Cleveland, OH
We would recommend Precision to anyone! The installer who came out was knowledgable, courteous, and professional. Installation was quick, and it looks great! The process was quick, easy and affordable.
- Amy & Daniel Stack
That is music to our ears. We really do provide prompt, knowledgeable, courteous and professional service to our customers. Do not hesitate to call us in the future. Thank you for choosing Precision Door.
Strongsville, OH
Paul was very professional and did a great job...Dave
- Dave Shea
Thank you for taking time to review your experience with Paul. We really appreciate your business Mr. Shea. Please tell others about your experience.
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Technician: Paul Broschk
Rocky River, OH
Excellent customer service. Prompt arrival and quick service. Took time to show and explain the issues with my door. Replaced broken parts with good quality parts with a transferrable lifetime warranty. Glad I called them.
- Brent Bell
Strongsville, OH
Impressed by their website I called Precision to help me with my emergency situation, which was a half open garage door with my only car trapped in the garage. After calling for service, Bill Adamini arrived within 45 minutes, which was also impressive. He was highly professional and very nice, offering me competent help and assistance. He solved my immediate problem, which got my car out of the garage and the door closed. I now look forward to having him back in a few weeks to instal a new door and opener. Precision Door Service and Bill are just the best!!!
- Liz Snook
Thank you for your feedback Mrs. Snook. We are happy we were able to solve your immediate problem. We do our best to provide prompt, professional service to our customers, we value your time. Please tell others about Precision Door.
Cleveland, OH
Bill was the service rep. He arrived at the assigned time and inspected the problem with the door. He told us of the options to repair the door and we agreed on a solution. He was friendly, polite and professional.
- Frank Terepka
We do our best to provide prompt professional service to our customers.
Strongsville, OH
Paul was very professional and did a great job...
- Dave Shea
We really appreciate your feedback Mr. Shea.
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Technician: Paul Broschk
Cleveland, OH
Quick response - came out the same day. Installer was very nice and efficient. Overall great experience!
- Jennifer Kessler
Thank you for taking time to review your experience with Precision Door. We try to provide our customers with a good experience.
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Technician: Anthony Wise
Cleveland, OH
With 2 good experiences with Precision, we called again for our second garage door not responding. We requested Al again and he diagnosed and fixed the problem. Precision has great after sales service, the mark of an outstanding company, with outstanding leadership and engaged employees. Thank you again!
- siok eng
Being one of the owners, I was really touched by your review. The above mentioned are what separate the good companies from the the best. We thank you for being a loyal customer.
Bedford, OH
Technician was on-time and gave a very thorough evaluation of the garage and was very thorough in reviewing what needed to be repaired, gave estimates of time to repair and what products would be needed and was great at explaining everything that needed to be done. really impressed!
- Lora Hay
We do our best to provide prompt and professional service to our customers. I am disappointed we were not able to offer you a solution.
Bay Village, OH
We're repeat customers & based on our experience with Precision over the last several years, which has ALWAYS been EMERGENCY service, we wouldn't call anyone else. Last night at 6 PM,I discovered that the garage door would not operate, leaving the car trapped. Since I have to be at work at 7 AM, I called Precision immediately. The technician, Anthony Wise, called back promptly to confirm he would be coming out, and actually arrived earlier than he estimated. Anthony was professional and friendly, making sure I could see for myself what the problems were, and giving good informational answers to my questions. I decided on a garage door "rebuild" and 2 hours later everything was shipshape. I also appreciated his thoughtfulness in taking his boots off for the short trek from front door through the house to the garage.
- Kimberly Case
Thank you for this awesome review Mrs. Case. Everything you mentioned is what makes us different from our competitors. Please share your experience with others.
Broadview Heights, OH
The technician Z provided excellent service as well as a friendly and informative manner. I called immediately after the door broke at 3pm and Z was here in less than 30 minutes. I couldn't have been more pleased by the service performed and Z's friendly nature! Thank you very much! Yes, a definite 5 stars!
- Gina Kempen
We appreciate your feedback Mrs. Kempen. Our goals are to "fix your door right the first time" and for you to be 100% satisfied.
Cleveland, OH
"AWESOME" Customer service beyond compare first from Jason Swartz. Then Ryan Freeman comes to install the door and puts the icing on the cake with his knowledge, experience and superb customer service. I can hardly believe that he took down my old garage door and assembly and replace the new garage door without assistance. I read the many written reviews concerning this company before I made my decision, after all this was an investment. However the price was great and the reviews are certainly true. If Jason and Ryan are examples of all of your employees, your company is truly blessed with an eternity of successful business dealings. Thanks for meeting and exceeding my expectations. Carol Wimbs
- Carol Wimbs
We want our customers to have a great experience from start to finish. Yes all of our employees have the same qualities. It is the culture we developed, always doing what is best for our customers.
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Kamm's Corner, OH
I chose Precision as I belong to Angie's List and they had the best and most amount of reviews and I am so glad I did. My previous garage door opener would open only a few inches and kept getting stuck over the years and I could not deal with it any more (not getting any younger) and knew I wanted one that I did not have to be bothered with any more. Bill arrived ahead of schedule which I was thankful for as I had to go to work. He was very professional, knowledgeable, friendly and had the entire job done in no time despite the fact it was freezing out. The garage door opener is so quiet and I love the fact I can put it on delay for 5 minutes and it closes on it's own! Several times I forgot to close the door overnight so now I am relieved I will never have this worry. I have to give a shout out to the girl that answered the phone as she quickly dispatched Bill to the job. Hopefully this garage door opener will outlast me and I will be a happy camper!
- Deborah Romano
Thank you Mrs. Romano for your feedback. !00% customer satisfaction is our goal. It starts with the initial phone call and continues long after the technician leaves your home. Enjoy your new opener and please share your experience with friends and family.
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Technician: Paul Broschk
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
We have become used to great service from Precision and Al Fleming delivered again today.
- Roger Baden