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Precision Garage Door of Clevelandhas received 4811 reviews, averaging 4.93 Stars:
Westlake, OH
We appreciate your feedback Mr. Warren. In most instances we can provide service within 2-3 hours of the call and solve the problem right then. We want our customers to be 100% satisfied when we leave the driveway. Thank you for choosing Precision Door and please tell others about us.
Lakewood, OH
Matt pulled off an amazing surprise for my elderly parents and went beyond the call of duty! I live in Virginia as was asked to pull off a huge task of surprising my parents with their very first garage door opener (without them knowing it)...perfect Christmas gift right? In 84 years, they have never had the luxury of having an automated door. Their garage was built in 1911 and it was questionable if there was even enough headroom to install one in the first place. I turned to Angie's List to find the best garage door opener installer reviews out there and just trusted it was all truth. Overhead Garage Precision Door Service was a the top of the list for all the right reasons. Their service was top notch all around! All the "covert" arrangements, appointment setting, explanation of the correct opener to purchase was done long distance over the phone. I also had the privilege of working with Brad Buzzelli and a Jeff Ware who answered all of my questions, prior to assigning Matt as our Technician. Their answering service did an outstanding job also. I spoke with a Ms Doneli and at least three other wonderful ladies. All of them were so nice and dedicated to getting me answers fast. Matt was excellent in meeting up with my brother and niece at the precise time he said he would be there...making sure the coast was clear of my parents. He was also excellent in trouble shooting when he realized there was not enough headroom but managed to install supports that would allow the unit to work perfectly. His 15 years of experience really shined at this moment of uncertainty ...he came through with his extensive knowledge of what to do in this instance. Mr. Petroff's service did not end there! Today, he called my parents to make sure everything was to their satisfaction. My mother expressed how excited she was to have such a wonderful gift! However she could not program her inside car remote because it required her to get on a ladder. With in less than 30 minutes Matt was at my parents house to not only program their car to the remote, but he also install light bulb(s) in the overhead light compartment that came with the unit. Matt would have done all of these things on the day of the install but my parents did not return until hours later for the big reveal/surprise. Matt kept his promise "to return, if needed" ....but went a step further by reaching out to them first. Matt really made this an excellent & fun experience. I will be sure to write a glowing review on Angie's List as well. Thank you from the bottom of my heart for making my parents so happy! Andrea Coble (daughter of Pauline and Chuck of Lakewood Ohio) Stafford Va.
- Andrea Coble
Thank you for taking time to write this awesome review Mrs. Coble. We are glad we help were able to help you provide such a wonderful gift to your parents. Our business is installing and repairing garage door systems, but what we really do is solve problems and we thank you for giving us the opportunity to be of service to you and your family. We truly hope that your parents enjoy their new garage door opener. Happy Holidays to you and yours.
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Wickliffe, OH
Anthony was very professional, friendly, and polite. He installed the door opener in no time, explained everything thoroughly, and gave me good advice about the condition of my door. I will definitely be using Precision again in the future.
- Cynthia Orr
We appreciate your feedback Mrs. Orr. Our technicians are the most professional, courteous and dependable technicians in these parts. We want your experience with us to be a good one. Our goal is 100% customer satisfaction. Please tell others about Precision Door.
Olmsted Falls, OH
BILL ADAMINI....Bill was on time..fast..friendly..answered all my questions and more..and discussed all my options as far as whether to repair or replace.. I will use this company in the future and recommend them to others... 5 STARS
- Bruce Mihalik
Thank you Mr. Mihalik and please tell your family and friends about Precision Door.
Avon Lake, OH
I woke up this morning to a garage door that wouldn't open. I called & was told I could be scheduled for tomorrow but if anything became available earlier, they would call. Sure enough, I got a call about 2 hours later, and my garage was fixed! So comforting to be provided reliable service!
- Beth Rollins
Thank you for your feedback Mrs. Rollins. Garage doors always break at the most inconvenient times. We serve at the pleasure of our customers. We will go the extra mile to make your garage door reliable and safe, so you don't have to worry about it.
Brecksville, OH
All is a model employee. He evaluated my broken garage door opener and gave me several recommendations. He worked very diligently replacing the mechanism. I checked on him several times because it was very cold and, eventually dark outside. He would always give a big smile and say he was doing just fine and keeping warm. The garage door works beautifully now! Thank-you Al, for being so pleasant and courteous!
- Andrea Miller
We appreciate your feedback Mrs. Miller. We will go that extra mile to make sure our customers are satisfied.
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Technician: Al Fleming
Beachwood, OH
This is the second time we have used Bill and we couldn't be more pleased. He is courteous, prompt, clean and quick. Thankfully, the problem this time was a much easier fix than last time! We would not hesitate to recommend Precision and Bill.
- Julie White
Thank you for your feedback and also for your continued loyalty. Bill is quite the people person and customers frequently request him if there is an issue with their garage door. Thank you for choosing Precision Door.
Beachwood, OH
5 stars Service was prompt and professional. Bill even adjusted a mechanical light apparatus connected to the door that wasn't working. I recommend your company to everyone.
- Anonymous
We appreciate your feedback.
Cleveland, OH
Zoran is very professional and extremely knowledgeable. He took the time to thoroughly explain my options and did not pressure me into anything. I would highly recommend Precision and Zoran and will call Precision again for any future problems with my garage doors.
- Karen Rymut
We appreciate your feedback Mrs. Rymut. Zoran, as are all of our technicians, knowledgeable and courteous. We want to educate our customers about how their door works and assist them in making the wisest decision to repair the door without any pressure. Please share your experience with others.
Cleveland, OH
Excellent! No better service, professionalism or competence exists! Thank you!
- David Adamson
Thank you Mr. Adamson. Glad we were to satisfy your needs.
Nottingham, OH
I rate the overall service a 5. The technician did call ahead of time to let me know he was running a little behind schedule and would call me when he was on his way, which he did. The technician Bill Adamini arrived and was very professional and knowledgeable. The techican explained the course of action needed to for repairing the garage door. Upon completion he demonstrated the corrections maxed.
- Sharonda Denson
We appreciate your feedback Mrs. Denson. We are pleased Bill provided a good experience for you. Please call on us for any future garage door needs.
Cleveland, OH
Matt was great! Quality performance, efficient service, and made sure everything working safely. Thanks.
- Karen Secor
Thank you Mrs. Secor. We try to provide professional and courteous to all of our customers. Please share your experience with others..
Cleveland, OH
Thank You, Bill for repairing my garage door opener..He was professional, thorough and a nice guy...Yes I definitely would recommend you guys if anyone ask me about their needs for repairs :-)
- Brenda Bridget
Thank you for your feedback Mrs. Bridget. Expert, professional and courteous is what we provide. Please tell others about Precision Door.
Chagrin Falls, OH
i would like to say, "job well done." Paul was helpful and efficient in the diagnosis of the issue and a prompt installation of the new opener. Thanks, and i will recommend your company to friends.
- Robert Takatch
We appreciate your feedback Mr. Takatch. Please tell others about Precision Door.
North Royalton, OH
Even my 15 year old son who is extremely hard to impress said Paul had one of the best personalities of any technician that had ever come to our house. He was personable, knowledgeable and a pleasure to deal with. Paul explained all options in an easy to understand format and completed the work in a timely, efficient manner. He was a wonderful breath of fresh air compared to most experiences we've had. You have a gem of an employee at your company.
- John Krause
Thank you so much for sharing your experience with Paul. We also believe Paul is an exceptiona lhuman being and are glad that he is a part of our team.
Cleveland, OH
My service tech was Bill Adam uni and he was awesome. He contacted me in advance to introduce himself and I told him what I thought was the problem. Bill was prompt and explained the problem and what needed to be done. Once completed, he showed me what he repaired, had me check the door. Bill has excellent customer service skills and I give him a rating of 5 and the overall experience a rating of 5 also.
- Stephanie Owens
We appreciate your feedback Mrs. Owens. Please share your experience with others.
Chardon, OH
My technician Anthony Wise was great he called to let me know that with the road conditions this morning he was running late. He was very precessional and answered all of our questions.
- Sabrina Mysyk
We are pleased Anthony was able to provide you a good experience.
North Olmsted, OH
Zoren had done work for us previously so I was comfortable having him come out and take care of my garage door problem. I decided to install a new garage door opener and the work was done professionally. I would definitely recommend your company to friends and neighbors.
- Jerry or gail Carrino
Thank yu both for being loyal customers
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Technician: Zoran Jovanovic
Chagrin Falls, OH
Super job very polite and ON TIME!!!!!
- Sean Donegan
North Ridgeville, OH
I chose Precision because it was the first available company that contacted me, and was not disappointed. The technician who arrived when he said he would arrive was pleasant and highly conscientius throughout th eprocess. He completely explained the problems I was having with my old gragge door opener and told me what needed to be done, which was to install a new system. Matt Petroff, the skilled technician was pleasant and friendly, but he was all business when it came to installing the new system, which he explained fully to me before he left. I was impressed by the way he worked right through the lunch hour and never took a break. The result was a fine, quality product, installed by a fine, quality person that gave me a good feeling that made my day - a day that started off with my old system collapsing causing the garage door to fall down with one huge thud! Five stars for your company and especially for Matt.
- Thurston Cosner
Broadview Heights, OH
My garage door opener needed replaced after many years of use. Will came, and explained everything to me -- including some upkeep advice. It was much appreciated. The new garage door opener was installed in less than two hours. It is so quiet compared to the old one, and seems to be of excellent quality. Will was very professional. I appreciated his honesty and his patience in handling the installation.
- John Klems
We appreciate your feedback Mr. Klems. Our garage door openers are super quiet, so quiet you may not realize it is opening or closing. !00% customer satisfaction is our goal.
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Cleveland, OH
High quality service.
- Jay Denison
Thank you for choosing Precision Door.
Cleveland, OH
I was thoroughly impressed with my entire Precision experience, from my initial call to the final installation and repair. The email appointment confirmation was a great touch and very helpful. My technician, Anthony Wise, called me the morning of my appointment to let me know he was on his way. Once he got here, he was very courteous, respectful and knowledgeable. He answered all my questions and demonstrated everything to me. Anthony was so efficient, he was done in such a short period of time. I was amazed. I would definitely give Precision and Anthony Wise a 5 star rating!
- Sylvia Herrmann
Thank you for your feedback Mrs. Herrmann. What an awesome review. We want our customers to have a great experience from start to finish. We want to separate ourselves from other garage door repair companies and customer service is where that begins. Anthony, along with our technicians are great ambassadors of Precision Door. Please tell others about Precision.
Euclid, OH
CRAIG DUNSON was such a professional, courteous, efficient, knowledgeable & very prompt. What an asset for your company. For sure will recommend Precision Garage to family & friends & be sure to ask for Craig.
- Art Arciaga
Thank you for your feedback Mr. Arciaga. We try to provide prompt, professional and courteous to all of our customers. We are happy Craig was able accomplish that with you.
Westlake, OH
I called Precision on Saturday morning. By one o'clock my garage door was back in business. I have a tenant in the property and she was very pleased with the prompt courteous service.
- Anne Kirby
We appreciate your feedback Mrs. Kirby. We do our best to provide same day service. Please share your experience with others.
Cleveland, OH
garage door bottom seal replaced (ground hog chewed old one trying to escape garage!) - service technician (Anthony Wise) was prompt, courteous, fast, explained everything and answered all my questions - chose Precision for service because they installed garage door opener several years ago and I was pleased with their service at that time - Precision's advertising gives the appearance of professionalism and conveys the impression that they "mean business" - very pleased with their service
- John Lloyd
Thank you for your feedback Mr. Lloyd. We certainly appreciate your loyalty. We do our best to provide prompt, professional and friendly service to our customers. We take our business very serious. Our goal is 100% customer service.
Gates Mills, OH
My technician was great, very knowledgeable and explained everything in detail.
- Cynthia Champ
We appreciate you feedback Mrs. Champ. We try to educate our customers about how their doors works and help them make the wisest choice fr repairing their garage door.
North Royalton, OH
Service was prompt and efficient. Bill Adamini was very courteous and and clearly explained the repair and the charges. What a pleasure doing business with Precision Door Service!
- Deena Baenen
Thank you for your feedback Mr. Baenen. Our goal is 100% customer satisfaction.
Chagrin Falls, OH
I can't say enough about how good the service is. The guys didn't quit until it was perfect.
- Lee Morgan
Thank you for your feedback Mr. Morgan. One of our goals is to fix your door right the first time. The guys are always willing to do that one extra thing or stay a little longer to ensure the customer is satisfied.
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Willoughby, OH
I was very pleased with the service provided by your technician, Anthony Wise. Professional, knowledgeable, patient and nice. What more could a customer want ... and ... he fixed my old Genie garage door opener with ease after I had done my best to destroy it (trying to fix it myself). Thanks for the great service!
- Roseanne Graham
Thank you for your feedback Mrs. Graham. We try to provide prompt, professional and courteous service to our customers. We want our service call to be a good experience for the homeowner. Thank you for choosing Precision Door.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
The chain came off of our mechanism and the door would only go down about half way. A technician, Paul, came within a couple of hours of our distress call. It was one of the coldest days of the winter. He examined the situation and explained our options. Our openers were 23 years old. After hearing his recommendations, we decided to go with new openers and asked him to proceed. He was very conscientious, neat and thorough.
- Roy Warren